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22. July 2011 
The attacks and lessons identified 
Deputy DG 
Per K. Brekke
Topics 
• 
An overview of the attacks on the 22nd July 2011 
• 
Some aspects and lessons identified
A safe and robust society – 3 where everyone takes responsibility 
Utøya 
Island donated to Labour Youth Organisation (AUF) - annual summer camps 
1 
2 
Governmental office buildings 
Main building – PM’s and MOJ’s office 
Foto: NRK 
Foto: NRK
A safe and robust society – 4 where everyone takes responsibility 
At 15:26 a car bomb explodes outside the main governmental building 
8 killed – more than 30 wounded 
1 
Foto: VG 
Foto: NRK
Leaving the area
A safe and 
robust society – 
where everyone 
takes 
responsibility 
8 
At 17:27 the first reports of shooting on Utøya. Police captured the shooter at 18:28. At Utøya 69 were killed and 66 wounded. 
2 
Foto: VG
A safe and 
robust society – 
where everyone 
takes 
responsibility 
10 
Residents and holidaymakers’ response at Utøya 
Foto: Christian Roth Christensen (TB)
Captured after the shooting at Utøya
A safe and 
robust society – 
where everyone 
takes 
responsibility 
12 
What to expect ? 
How do you prevent and how do you prepare for something that happened on the 22nd of July?
13 
Preparedness for large scale catastrophic events 
1. 
National full scale exercise 
Exercise Oslo 2006 
2. 
Regular audits of authorities and ministries have made emergency preparedness better 
3. 
National risk asessments
Tailored preparedness – how to exercise
Learn from past events
A safe and 
robust society – 
where everyone 
takes 
responsibility 
16 
Support to the organisation affected 
• 
The principle of responsibility challenged – organisation in need of advice and support 
• 
The directorate see a role of giving advise on emergency handling and providing support
Et trygt og 
robust samfunn 
- der alle tar 
ansvar 
17
Et trygt og 
robust samfunn 
- der alle tar 
ansvar 
18
Et trygt og 
robust samfunn 
- der alle tar 
ansvar 
19
A safe and 
robust society – 
where everyone 
takes 
responsibility 
20 
International sympathy and support 
The Norwegian Embassies in Copenhagen (left) and Warsaw (right) 
Foto: NRK 
Foto: NRK
A safe and 
robust society – 
where everyone 
takes 
responsibility 
21 
People took to the streets with roses 
City Hall Square 25th of July
A safe and 
robust society – 
where everyone 
takes 
responsibility 
22 
Three aspects for thought 
1. 
The detection of a “Lonely wolf” 
2. 
Surveillance of internet activity 
3. 
The balance between individual freedom vs. national security 
4. 
Business continuity - keep government running
Sectorial evaluations - police 
• 
The balance between every day business – and the extraordinary 
• 
Maintaining a situation picture/situation reports 
• 
Management, organization and joint operations 
23
• 
Demanding and complex incident which was handles well. 
• 
A very flexible rescue resource 
• 
Many small and some large fire brigades 
• 
Cooperation with the police when ”under fire” 
24 
Fire and rescue services
Health 
• 
The terror attack occurred in a part of the country with large paramedic capacity 
• 
The health services are well trained for catastrophes and large ability to improvise in difficult situations 
• 
The will to respond was enormous and the response time very short 
25
A safe and 
robust society – 
where everyone 
takes 
responsibility 
26 
Psychosocial care 
• 
Large number of people affected 
• 
Victims and families came from all over the country 
• 
Care need to be provided locally
Social Media in crises communication 
• 
First shots fired: 17:21 
First Twitter from Utøya:17:41 
• 
First 4 days: 250 000 messages on Twitter 
• 
Young people involved 
• 
Victims and affected told their stories on Facebook and blogs
Prime minister Jens Stoltenberg 
• 
A clear message to the public 
• 
Used all channels, especially Social Media 
• 
First tweet: few hours after the attack 
• 
He was available, head of state and a fellow human through Social Media
National grieving process 
• 
National mantra: Terror shall be met with more democracy and openness 
• 
Excessive national memory services 
– 
The government 
– 
Regionally 
– 
Municipalities 
29
Thank you! 
Foto: NRK

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22 July 2011 Norway attacks lessons report

  • 1. 22. July 2011 The attacks and lessons identified Deputy DG Per K. Brekke
  • 2. Topics • An overview of the attacks on the 22nd July 2011 • Some aspects and lessons identified
  • 3. A safe and robust society – 3 where everyone takes responsibility Utøya Island donated to Labour Youth Organisation (AUF) - annual summer camps 1 2 Governmental office buildings Main building – PM’s and MOJ’s office Foto: NRK Foto: NRK
  • 4. A safe and robust society – 4 where everyone takes responsibility At 15:26 a car bomb explodes outside the main governmental building 8 killed – more than 30 wounded 1 Foto: VG Foto: NRK
  • 6.
  • 7.
  • 8. A safe and robust society – where everyone takes responsibility 8 At 17:27 the first reports of shooting on Utøya. Police captured the shooter at 18:28. At Utøya 69 were killed and 66 wounded. 2 Foto: VG
  • 9.
  • 10. A safe and robust society – where everyone takes responsibility 10 Residents and holidaymakers’ response at Utøya Foto: Christian Roth Christensen (TB)
  • 11. Captured after the shooting at Utøya
  • 12. A safe and robust society – where everyone takes responsibility 12 What to expect ? How do you prevent and how do you prepare for something that happened on the 22nd of July?
  • 13. 13 Preparedness for large scale catastrophic events 1. National full scale exercise Exercise Oslo 2006 2. Regular audits of authorities and ministries have made emergency preparedness better 3. National risk asessments
  • 14. Tailored preparedness – how to exercise
  • 15. Learn from past events
  • 16. A safe and robust society – where everyone takes responsibility 16 Support to the organisation affected • The principle of responsibility challenged – organisation in need of advice and support • The directorate see a role of giving advise on emergency handling and providing support
  • 17. Et trygt og robust samfunn - der alle tar ansvar 17
  • 18. Et trygt og robust samfunn - der alle tar ansvar 18
  • 19. Et trygt og robust samfunn - der alle tar ansvar 19
  • 20. A safe and robust society – where everyone takes responsibility 20 International sympathy and support The Norwegian Embassies in Copenhagen (left) and Warsaw (right) Foto: NRK Foto: NRK
  • 21. A safe and robust society – where everyone takes responsibility 21 People took to the streets with roses City Hall Square 25th of July
  • 22. A safe and robust society – where everyone takes responsibility 22 Three aspects for thought 1. The detection of a “Lonely wolf” 2. Surveillance of internet activity 3. The balance between individual freedom vs. national security 4. Business continuity - keep government running
  • 23. Sectorial evaluations - police • The balance between every day business – and the extraordinary • Maintaining a situation picture/situation reports • Management, organization and joint operations 23
  • 24. • Demanding and complex incident which was handles well. • A very flexible rescue resource • Many small and some large fire brigades • Cooperation with the police when ”under fire” 24 Fire and rescue services
  • 25. Health • The terror attack occurred in a part of the country with large paramedic capacity • The health services are well trained for catastrophes and large ability to improvise in difficult situations • The will to respond was enormous and the response time very short 25
  • 26. A safe and robust society – where everyone takes responsibility 26 Psychosocial care • Large number of people affected • Victims and families came from all over the country • Care need to be provided locally
  • 27. Social Media in crises communication • First shots fired: 17:21 First Twitter from Utøya:17:41 • First 4 days: 250 000 messages on Twitter • Young people involved • Victims and affected told their stories on Facebook and blogs
  • 28. Prime minister Jens Stoltenberg • A clear message to the public • Used all channels, especially Social Media • First tweet: few hours after the attack • He was available, head of state and a fellow human through Social Media
  • 29. National grieving process • National mantra: Terror shall be met with more democracy and openness • Excessive national memory services – The government – Regionally – Municipalities 29