Decision makers guide to business transformation of mid size business in Australia

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Journey with us into the View Ahead
where business transformation redefines
mid sized business in Australia.
The transformation
of mid sized businesses
in Australia
THE VIEW AHEAD FOR
C-SUITE EXECUTIVES
3 min. read
By Noel Lynam,
CEO of Calypsi IT

2. THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
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“The cloud is a great equaliser. Smaller,
mid-sized business can now have the
capacity once the exclusive to larger
enterprise. Conversely, larger companies
now have the agility once considered
the key advantage of the mid sized. On
this new level playing field, only those
companies who move with the times
will survive the disruption.”
A White Paper by
Noel Lynam
CEO of Calypsi IT
Journey with us,
into the view ahead.

3. THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
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What changes will business
transformation bring?

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THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
What changes will business
transformation bring?
AUSTRALIA ON A FAST TRACK NEW BUSINESS MODELS ONLY SOME BUSINESSES ARE
TRANSFORMATION READY
Australia is on a digital transformation fast track,
creating over 24% of new roles from 2018 to 2022
and adding an additional $45 billion in GDP.1
From
2015 to 2030 the Australian Government estimates
the economic gain of transferring Australian
workers to new skills to be $2.6 trillion.2
McKinsey
estimates digitalisation may contribute between
AU $140 billion and AU$250 billion to Australia’s
GDP by 2025, based on currently available
technology alone.3
Business lifecycles are shortening as speed to
innovate, scale and execution bring new ideas to
market faster than ever before.
The drivers of profit for business models are
changing. Australian Government studies have
identified a shift from asset intensive businesses to
asset light, idea rich companies, such as internet,
fintech and pharma, which have doubled their
profits since 2000 to 31 per cent today.4
Transformation includes digital, process and
business innovation. Transformation has penetrated
some sectors faster than others. Calypsi’s audits reveal
most medium sized businesses are still unaware of the
tremendous impact transformation will have on their
business, while agile market leaders have already
positioned themselves for the changes ahead.

5. What changes will business
transformation bring?
THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
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CLOUD BASED TECHNOLOGY PUTS
TRANSFORMATION WITHIN REACH
No longer the privilege of large enterprise,
transformation has and will increasingly disrupt
medium sized Australian businesses. In many ways,
medium sized businesses, unencumbered by scale,
have the potential to be more nimble than large
scale enterprise. With the right choice of strategy
and technology, mid size firms can be first to market
with bold and compelling products and services.
While the nimble advantage remains, the
greater agility in larger firms will gradually close
the window of opportunity for mid sized firms.
Speed to market will be a significant driver of
value and competitive advantage.
1
Study from Microsoft and IDC 2
Australia 2030: Prosperity through
Innovation, A Report by Innovation and Science Australia. 3
Ibid. 4
Ibid
NEW JOBS
Predictions are jobs will shift from production
(manufacturing) and transaction (rules based
jobs such as clerks) to interaction (nurses and
construction workers). Interaction jobs, which
manage complex human interactions, will
increase from 50% to 60% of jobs in
Australia by 2030.

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THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
What types of transformations will
impact on medium sized business?

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THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
Collaboration will drive profitability and innovation.
In 2018, 36% of businesses were working with double
the partners they were working with in 2016. An
increasingly collaborative way of working will
continue to drive revenue. Collaboration includes
both open collaboration and internal collaboration
through platform based technology. Studies have
shown the more a company communicates and
collaborates, the more innovative it becomes.
LEADING THROUGH
ANALYTICS
COLLABORATION
IS INCREASING
PIVOTS WITH
FEEDBACK MARKET
MORE DEMAND
DRIVEN SERVICES
What types of transformations will
impact on medium sized businesses?
Data informed decision making and machine
based learning will enable business to speed
up response times manifold.
Minimal viable products are improved with
iterations from customer feedback. More
experimentation will lead to a faster pace of
innovation as businesses leverage setbacks
as learnings rather than failure.
Cloud based, agile IT, will enable businesses to
innovate with ease and scale to meet emerging
market needs.

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THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
NEW TECHNOLOGIES OPEN UP
WAYS FOR INNOVATION
GREATER
PERSONALISATION
SECURITY AND
COMPLIANCE
What types of transformations will
impact on medium sized businesses?
Recognising the individual customer and
individualising their service along the journey
through personal data.
New technologies are changing the way value is
created including, ecosystems, API’s, applications,
platforms, sensing, the internet of things, machine
learning, artificial intelligence, distributed ledgers
(block chain), robotics and visualisation such as 3D
Mapping and Augmented Reality.
GREATER CUSTOMER
CENTRICITY
Customers are at the heart of business
transformation. Business processes are
increasingly designed around the
customer journey. Holistic reviews to reduce cyber risk from internal
and external threats and maintain compliance
within ever changing regulatory frameworks.

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THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
How has transformation
changed IT?

10. THE TRANSFORMATION OF MID SIZED BUSINESS IN AUSTRALIA
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CONTINUOUS IMPROVEMENT
BUSINESS HAS CHANGED THE
WAY IT INVESTS IN IT
SILOES BREAKDOWN
BETWEEN BUSINESS AND IT
Business co-authors innovations with IT, sharing
a common understanding of capabilities and
roadmaps rather than projects and milestones.
Businesses will change their way of working
from projects with end dates to products
with continuous improvements. Continuous
improvement means continuous integration and
continuous delivery of IT.
CFO’s and CIO’s develop business cases based on
value created, ie how much EBIT can be generated
in each iteration rather than costs based on
current P&L’s. The investment in demand driven IT
can be calculated as a compounding return
not a sunk investment.
How has transformation
changed IT?

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Calypsi is an expert in leading medium sized business on their journey
to improve efficiency, effectiveness and capacity for transformation.
We understand the need for your business to focus on affordability
and value. We recognise security and compliance is one of your business’s
biggest challenges.
We work to ensure your business does not get left behind, keeping your
business current and prepared for the ever changing technological landscape
in the view ahead.
Arrange a credentials briefing
from one of our Calypsi consultants:
CONTACT
E. info@calypsi.com
P. 1300 408 408
SYDNEY OFFICE
Level 13, 333 George Street
Sydney NSW 2000
LEADING THE WAY IN
TRANSFORMATION OF MID
SIZED BUSINESS IN AUSTRALIA