With the introduction of their new self-service HR application, Securex needed to improve monitoring across a range of managed HR services, provide secure application delivery and 24/7 availability and reduce overall monitoring complexity to save time and money. After the evaluation, the team selected Nimsoft Monitor recognizing that this single, integrated end-to-end solution would significantly simplify their monitoring efforts. For more case studies from Nimsoft, visit: http://www.nimsoft.com/customers/case-studies.html.

1. Securex
Securex Selects Nimsoft to Streamline IT Monitoring
Leading European HR Service Provider Relies on Nimsoft Monitor to Improve
Performance and Availability of Business-critical Applications
Background
Challenge
Securex provides expertise, advice and innovative solutions for human capital
∞ Improve monitoring across a range management. The company services more than 150,000 individuals and
of managed HR services companies, 110,000 self-employed and 6,500 privileged partner accountants and
brokers throughout Belgium, France and Luxembourg.
∞ Provide secure application delivery
and 24/7 availability of online HR Securex offers a broad array of products and services, with core competencies in
application HR services, health and safety, HR insurance, HR consulting, social administration
and HR research. The company provides a health insurance fund and payroll
∞ Reduce overall monitoring
administration for individuals. Securex also provides corporations and the
complexity to save time and money
self-employed with customised insurance products, specific advice on talent
management and well-being at work, recruitment and interim HR management
solutions.
Solution
Challenge
∞ Nimsoft Monitor for monitoring In 2010, the company planned to introduce a new self-service HR application,
and troubleshooting the IT available via the Web to thousands of individuals, numerous corporations, public
infrastructure administration departments and financial advisors. Users of this new application
∞ End-to-end IT monitoring, analysis would be able to enter and access highly confidential details, including personal
and reporting on mix of remotely financial information. Given the business-critical, on-demand nature of this new
accessed HR systems and platforms application, the management team at Securex decided to look for an advanced IT
monitoring solution.
“As a respected and trusted HR managed services provider, our business depends
Results upon the calibre of applications we provide to our customers,” said Ignace
Schiettecatte, Technical Manager, Open Systems Infrastructure, Securex. “While all
∞ Delivered new online HR applications we provide must deliver consistent performance and availability and
application absolute data security, it was the introduction of the new online application that
prompted a full review of the IT monitoring and analysis capabilities we had.”
∞ Optimised IT performance and
availability for SLA achievement Ignace Schiettecatte added: “We soon realised we were going to need many
∞ Extended deployment across entire capabilities that were just not available in our existing monitoring system, such as
IT infrastructure and subsidiary end-to-end performance monitoring, server and application monitoring, and SLA
operations assurance. We also wanted a solution that reduced overall complexity and would
save us time and money.”

2. Nimsoft Case Study
Solution applications for HR services, health and safety, HR insurance,
HR consulting, social administration and HR research.
Securex undertook a thorough evaluation of the IT monitoring
and analysis solutions marketplace. A number of products Furthermore, due to the success of Nimsoft Monitor, the
were tested with a special emphasis on end-to-end IT company’s subsidiary operations in France and Luxembourg
monitoring. The solution needed to combine ease of use with have since adopted the solution for their servers and
robust functionality and include key features, such as event applications.
alerting, custom reporting facilities and comprehensive data
Nimsoft Monitor now provides
security. The flexibility to adapt
complete monitoring capabilities
to future requirements was also a
“After evaluating Nimsoft Monitor, for Securex’s entire IT infrastructure.
pre-requisite.
By enabling integrated event
After the evaluation, the team
we decided to use it in favour of alerting and analysis, and
selected Nimsoft Monitor. “After our existing monitoring system. performance and availability
evaluating Nimsoft Monitor, we We recognised this single, monitoring, Nimsoft Monitor helps
decided to use it in favour of integrated end-to-end solution Securex offer its users a positive
our existing monitoring system,” experience and meet demanding
explained Ignace Schiettecatte. “We
would significantly simplify SLAs.
recognised this single, integrated our monitoring efforts.”
Concluded Ignace Schiettecatte:
end-to-end solution would
—Ignace Schiettecatte “Nimsoft Monitor delivers the
significantly simplify our monitoring
Technical Manager, Open Systems Infrastructure capabilities and features we need
efforts.”
Securex today, while the solution’s flexible
Results and Benefits and modular design will support
our future needs when required.”
Within weeks of the successful
and straightforward integration of Nimsoft Monitor with the
new online HR application, the IT team at Securex decided to
deploy the solution across all other servers and applications at
Securex. Now, Nimsoft Monitor is used to monitor servers and
About Nimsoft
Nimsoft provides integrated, IT management as service solutions for businesses and service provider customers globally, including
1&1, CDW, SoftLayer, SunGard Availability Services, Sur La Table, TriNet, and Virgin America. The company’s Nimsoft Unified
Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex
business environments. Nimsoft solutions integrate with existing resources from the data center to the cloud, and are available on a
pay-as-you-go basis. For more information, visit www.nimsoft.com.
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