1. Nikhil Kumar
Email: guptakumarnikhil@gmail.com Cell :( +91)8860433208, 9599903208
OBEJECTIVE
Looking for position in Quality Control, Quality Assurance, and Lean Management in Service
Sector or Manufacturing Sector
SUMMARY
 Having 1+ Year of experience in Quality Control, TQM, Internal Audit,
Documentation, Report Preparation, SAP, SDLC
 At Present- Working with OKS International Group as Quality Analyst from
December 2014 to till date
 Masters in Total Quality Management (MTQM 2012-14) from University of
Lucknow with the exposure of Quality Management, Process Improvement, 5S,
Lean Six Sigma Management, Defect Analysis & Control
 MBA in Marketing and Finance from UP technical University with the exposure of
Customer Management & Satisfaction, Target oriented, Work under pressure,
Positive Attitude
 Worked with HCL Infosystems Ltd as Marketing Research Executive for the
period of thirteen months (Sep-2010 to Oct 2011)
 Executed various academic projects using quality tools, 5S, MS Excel
WORK EXPERIENCE
At Present- Working with OKS International Group as Quality Analyst from
December 2014 to till date
Responsibilities:
 Conduct internal audit, finding NCs, report preparation
 Works with internal team in resolution of defects
 Implement and analysis BCP (business continuity plan)for different processes
 Preparation and validation of scorecard of processes
 Process manual preparation and validation
 Quality reports preparation (fortnightly, monthly)
 Quality policies/manual review, analysis, & improve
 Ensure the CIA of Information securities
 Ensure CAPA for the processes
 Documentation
Worked with HCL INFOSYSTEMS LTD, Regional Office Lucknow for Thirteen Months
(Sep-2010 to Oct 2011) as Marketing Research Executive

2. Responsibilities:
 Accountable for Marketing Research on primary data as well as secondary
data
 Give presentation on Six Sigma, CMMi, Quality Tools to employees & try to
providing end to end customer satisfaction
 Preparation of Report with the help of MS Excel and executed in SAP
 Developing account based strategy through Report Analysis and Documentation
Review
 Research on potential customer and maintain harmonious relation with clients
 To provide the solution based on System Integration
 Preparing techno-commercial offers for clients
PROFESSIONAL TRAINING:
Omax Autos Ltd TATA Vendor Park, Lucknow as Quality Trainee
Project: Effective implementation of Quality Management System
Duration: Eight Weeks
Tools: Quality Tools, Kaizen Principles, MS Excel
Description:
The Project aim was completely implementation of ISO 9001:2008 in a plant whose
manufacturing bumpher and other parts of heavy TATA trucks. With the help continuous
improvement & Quality tools like Control Chart, Cause and Effect analysis, Pareto chart
flow chart, check sheets, are help to meets the Procedure & requirement of ISO. Beside
this provide proper training to the Executives, Managers Supervisors, Workers regarding
Quality, 5S, & work related instruction, we meet the customer requirement and enhance
their satisfaction
AREA OF EXPOSURE
 Quality Assurance, Quality Control, Total Quality Management, Process Control,
Quality Tools, 5S
 ISO 9001:2008, 27001:2005, 14001:2004, 13845:2003, TS 16949:2009, HACCP,
GMP, GLP, Configuration Management & other related ISO certifications
 Statistical Process Control, Regression Analysis, FMEA, Design & Experiment
 SDLC, SAP, CMMI, Six Sigma, Process Improvement
 Project Management, Strategy Management, & other related tools and technique
of quality domain
ACEDEMIC CREDENTIAL
 (MTQM) Masters in Total Quality Management from University of Lucknow
 Master in Business Administration in Finance & Marketing, UP Technical

3. University, Lucknow 2010
 Bachelor of Science in Botany & Chemistry, University of Lucknow 2007
 Intermediate from Kendriya Vidyalaya 2003
SKILLS SETS
 Good verbal and written communication
 Quick learner and self motivated
 Highly Committed toward my job/work
 Ability to work in group and capable to lead the team
AWARDS & CREDENTIALS
 Awarded as Mr. Fresher in MBA Ist
Semester
 Represented Lucknow University in Inter-University Football Championship
 Represent Kendriya Vidyalaya in National Football Meet held in New Delhi
 Paper Presentation on Modern Mean of Communication in National Seminar held in LBS
Lucknow
PERSONAL DETAILS
Permanent Address: E-III-661, Sector-J, Aliganj, Lucknow, UP
Email: guptakumarnikhil@gmail.com
Mob: (+91) 8860433208, 9599903208
Date of Birth: 30-Aug-1986
Marital Status: Unmarried
Nikhil Kumar