1. NICOLE MARZBAN
604.366.0553 nicolezmarzban@gmail.com
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PROFILE
• BA graduate with a psychology major looking to pursue a career in market research
• Three years of customer service experience in a fast-paced environment with the ability to pick up
new skills quickly
• Strong interpersonal skills with a solid ability to lead teams and work effectively with co-workers
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EDUCATION
Bachelor of Arts, Psychology Sept 2014-May2016
University of British Columbia
Bachelor of Arts, Psychology (transferred) Sept 2013-April 2014
Capilano University, North Vancouver, BC
• Academic Merit List for obtaining a GPA of 3.67 or better
Bachelor of Arts, Psychology (transferred) Sept 2009-April 2012
McGill University, Montreal, QC
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WORK EXPERIENCE
Sales Associate June-August 2014; May-August 2015
Cambridge Uniforms, North Vancouver, BC
• Attended to customers’ needs by having knowledge of uniform requirements for approximately 15
schools
• Navigated efficiently through an extensive warehouse in order to serve customers in a timely
manner
• Was able to effectively assist multiple customers at once while also taking phone orders and
processing pick up orders
• Worked well with other sales associates by exhibiting good communication skills to ensure that all
customers in the store were being attended to
Barista/Cashier May 2011-Oct 2013
Caffe Artigiano, West Vancouver, BC
• Served customers by taking orders and processing payment accurately
• Delegated tasks to co-workers in order to increase efficiency and decrease customer wait times
• Trained over 10 new employees to operate cash and perform necessary closing procedures
• Coordinated with barista team members in order to efficiently produce customer orders
• Decreased store closing time by 30 minutes by working more effectively with team members
Receptionist/Administrative Assistant June 2009
Jenkins Marzban Logan LLP, Vancouver, BC
• Displayed professional communication skills and the ability to effectively build rapport with clients
and staff members, including directing client inquiries by operating a switchboard with 35 lines
• Sorted and distributed daily mail and faxes carefully and accurately to 15 lawyers
• Coordinated with staff members and couriers to ensure all correspondence was delivered in a
timely matter

2. NICOLE MARZBAN
604.366.0553 nicolezmarzban@gmail.com
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RESEARCH EXPERIENCE
• Designed and conducted a research study on simultaneous tasks interfering with perception of time
for a psychology course at Capilano University
• Research study selected to present at Kwantlen Polytechnic University Connecting Minds Confer-
ence, 2014
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INTERESTS
• Passionate about maintaining a healthy lifestyle by working out, running, and attending spin classes
• Enjoy traveling to new places and learning about different cultures, visiting historical sites and sam-
pling foreign cuisine
• Enjoy reading fiction and non-fiction as well as watching films, particularly documentaries