Nicola Eiffert has over 30 years of experience in various roles including administration, secretarial work, healthcare assistance, retail management, and office management. She has strong organizational, communication, and problem-solving skills. Her education includes O-Levels in English and Math as well as various certificates in topics like youth justice, report writing, and equality and diversity.

1. NICOLA EIFFERT
Barling Oaks, East Sutton Road, East Sutton, Kent 01622 | H: 07727288891 | M: 07727288891 |
nickihari63@talktalk.net
Summary
A highly motivated, confident individual with exceptional multi-tasking and organisational skills. Able to exhibit
confidentiality, discretion, tact, diplomacy and professionalism when dealing with Directors or Senior Managers,
members of the public and work colleagues. Possessing a proven ability to help managers to make the best use of
their time by dealing with their secretarial and administrative tasks.
Skills
Professional and mature Self-directed
Meticulous attention to detail Strong problem solver
Microsoft Office proficiency Resourceful
Excel spread sheets Strong interpersonal skills
Education
8 O 'Levels - Including English and Maths
Cornwallis Secondary School,
Maidstone,Kent
Adult Education RSA 1 Typing - 1980
Adult Education Psychology GCSE - 2010
Kent CPD Certificates of Attendance 2013
Introduction to Youth Justice - Certificate
Report Writing – Certificate
Domestic Violence/Healthy Relationships
Certificate
Lifetrain Achievement Certificate 2013
Equality, Diversity and Young People
Certificate
Clinical Hypnotherapy and Counselling Skills
Diploma 2014
Experience
111 Call Centre
I went on an intense training programme with Secamb, which was based on the NHS Pathways system. I passed
the first two assessments. However after spending the afternoon shadowing, I decided the call centre
environment is not for me, even though the training was very interesting.
SPLURFDO LTD - Company Secretary
 Book keeping

2.  Dealing with Suppliers/Banks
 General office Administration
 Accounts up to year end, corporate tax returns
KCC – Youth Support Worker Swanley, KENT
 Speaking with youths on the street, getting to know their needs for activities
 Working in Basement Café in Sevenoaks
 Cookery projects
 Craft projects
 Helping at monthly Gigs in Sevenoaks with live bands
The Priory Hospital – Healthcare Assistant Ticehurst, Sussex
I worked at Ticehurst which I really enjoy. The work is varied from one shift to another
depending on which unit I'm working on, which has included Acute Adults and HDU for teenagers. Even though I will
continue to do some night shifts at Ticehurst, I feel I would to broaden my work life and use some of my other
working knowledge.
Barty House Care Home – Home Administrator/ Receptionist 11/2009 to 03/2011
 Wages using homes payroll software (citrix)/ overtime and holidays
 Rotas/ordering agency workers
 Reception – new telephone system
 Greeting possible Residents and their families
 Sales – Showing possible residents rooms and pricing them accordingly
 Events Co-Ordinator (lunch party)
 Advertising/promotions to local TV and newspapers
 Stationary orders
 Arranging transport
 Liaising with hospitals and homes for new residents
 Liaising with kitchen for special meals
 Problem solving for residents and families
Ultimately Yours 05/2008 to 05/2009
 Manager and owner of Vintage shop
 Buying and selling vintage clothing and accessories
 Dress agency
 Sourcing specialist items for customers
 Book keeping
 Admin and tax returns
 On-line selling
 Markets
 Customer service
Property Development 09/2006 to 04/2008
I had sold a larger house and had decided to buy a complete renovation project as I had done smaller
similar things in the past.
The works I carried out included floor and wall tiling, small amount of plastering, skirting, decorating and re-
designing the whole garden. The project took 7 months and although I enjoyed the project very much I got a
bit bored with my own company.

3. Country Property Manager/Estate Agent 01/2006 to 04/2007
 Manager/Estate Agent
 Sales negotiating
 Valuations of properties over £400,000 and up to £2,000,000 +
 Rotas
 Staff meetings
 Liaising and guidance on interior design with clients
Just Bumps Maternity Wear 03/2003 to 09/2006
I formed Just Bumps not long after I had arrived back to the UK from living overseas. I did a bit of research
put some designs together and through a contact I had them made in India.
I found a Small shop which I refurbished myself given it a very rich ethnic theme to match the clothes.
I put together a Charity Fashion Show a the Stone Court Hotel in aid of the maternity ward in Maidstone
raising funds for much needed incubators. I also had a stall at Earls Court Baby Show
where my clothes were on the catwalk which was exhilarating.
Overseas 02/1997 to 07/2002
I travelled overseas with my then husband to Qatar where I worked for an English freight company Charles
Kendall. The company had just opened their office and had no accounts system so I set that up along with some
general office duties. This was a part time role so I also worked in boutiques and cooked for some of the other ex-
pat men that were there alone.
We then moved to Jordan where it was impossible for me to work because of restrictions on work permits. I
approached one of the largest hotels in Aqaba where I set up a daily exercise class for their guests and
other ex-pats, I had always exercised on a regular basis so thought it would be a great way of bringing
everyone together. I also arranged monthly themed party nights for the ex-pats working with the Manager
and Head Chef to create cocktails, fine food and entertainment, they were a great success.
We moved to Barbados where we stayed for 10 months, again I couldn’t work so I helped out at my
daughters school. We then spent 3 months in Mustique which was a fantastic experience. My daughter
attended the local private school whilst we were there and I worked as a part time teaching assistant with
maths and English.
In 2000 we moved to Grand Cayman, where I worked for a private health company, which started with me,
setting up a new filing system, administration and arranged transport for customers for hospital visits in the
US and UK.
GH Groundwork – Office Manager/PA 03/1994 to 02/1997
Set up 2 years accounts and invoices onto new accounts programme.
Order aggregates for approximately 5 sites.
Reception
Book keeping/Banking
Credit Control
Purchase Ledger
Secretary/PA

4. My Daughter was born in March 1993 so I took a little time off but I did manage to do some housekeeping for
a large family.
Selinute,Sicily Bar/Restaurant Manager 03/1993 to 10/1993
Cooked for up to 30 restaurant covers each day, along with bar duties. I also organised weekly beach
parties with the only hotel to close proximity, they became very popular with the tourists and some of the
locals.
Sales Consultant/Book Keeper 01/1986 to 03/1990 Ultimate Hair and Beauty
The position was very varied, which included deliveries to hair salons, book keeping, banking, invoicing,
and customer sales.
Headline Hairdressers – Receptionist 10/1984 to 01/1986
Reception duties, manicures, and eyebrow shaping.
Great Danes Hotel – Food and Beverage Stock Control 08/1981 to 09/1984
I had 11 bars and 2 kitchens which I had to stock take each week. The information was transferred
on to computerised accounts sheets and send off to Head Office. I also had to write monthly reports
to improve ullage and food wastage.
07/1979 to 08/1981
Marley Transport – Accounts Assistant
.
It was basic accounts work covering invoices, sales and purchase ledger