Nsw public sector architects


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Nsw public sector architects

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  • Professional Geek
  • I am part of an experiment
    How can a publically listed organisation with >70,000 employees become more transparent.
    Not opaque, nor fully see through: rather a greater sense of translucency?
    Microsoft has 6000 bloggers.
    Examples of Channel9, turning the camera inside to point outside, and the great battle that ensues.
  • (source: T. Friedman, The World is Flat)
  • Social Networking. This newest thing from the world of IT that is going to change the world
  • Examples of first half of the 19th century social networks
  • So, if social networks are not new, what is the difference? What is the secret sauce if it is not the technology?

    Before I go on, let’s have a look at little at the revolution
  • Old ways, old media. Printing press circa 15th century
  • Radio, early 20th century
  • TV, mid 20th century to now
  • One-to-one comms: telephone (fax)
  • Hierarchy
  • Hillary vs Obama. Machine politics vs moveon.org. Grass roots. Generational difference. (ref Matt Bai)
  • New world. Many to many. The network effect.
  • Hyperconnectivity. (ref Mark Pesce)

    Suddenly everyone can connect to everyone they know
    The network effect spreads the information (or disinformation)
    Power lies in the many
    Control has gone
    Society as we know it is on the cusp of changing

    Hillary: how does she fight the power of the many?
  • Community: is this real for Australia, too?
  • Reference:
  • IABC: communications. Not geekdom

    What was for “the geeks” is now in the hands of communicators!
  • Talking points:

    Point we are trying to make is that Social computing is the natural extension of collaboration

    In the 3rd wave is a list of what social computing brings to the collaboration tools. We are not suggesting that email, workplaces will be replaced. Rather, social computing is additive to the previous technologies for collaboration.

    The logos represent well known consumer social computing pure play vendors for the technologies listed beside it.
  • Quotes from analyst reports around social computing
  • Talking points:

    Reason why some organizations have been slow to adopt social computing or unaware of its importance

    There is tension around adopting social computing within the enterprise.
    Employees are pushing for the technology to be used in the enterprise. End users want to bring in technologies they feel comfortable with and what they feel will enhance their productivity.
    IT is hesitant to incorporate a new set of tools to manage. IT is concerned with security and compliance issues that come with adopting new technologies. IT has to leverage more bandwidth for governance on social computing technologies.
  • Talking points:

    This is My Site in external view.

    My Sites are built-in MOSS people functionality.

    The image is of the public view of a personalized My Site with the individual’s profile information.

    Jesse has made a list of her responsibilities under “Details”. The responsibility details are tags – if you click on them, they will lead you to other people who share the same responsibilities.

  • Talking points:

    Intro to Popfly:
    Microsoft Popfly is a web site and tool to help people create and share web sites, mashups, and other kinds of experiences. It is NOT an intranet applicatipn.

    Popfly has two parts: the social network, which is called "Popfly Space" and the online tool for creating different kinds of experiences, called "Popfly Creator.“
    Popfly uses a construct known as blocks (red blocks shown above) to both capture/consume data as well as to render it.

    In the case of SharePoint RSS feeds the block of choice is easy to single out. It is simply titled RSS. You can drag and drop one or more RSS blocks to grab RSS data from SharePoint.

    Integration points for SharePoint and Popfly:
    1. Popfly can consume data from SharePoint RSS feeds and then be combined, “mashed,” together with data from other sources (ie. maps and more)
    In the case of SharePoint RSS feeds the block of choice is easy to single out. It is simply titled RSS. You can drag and drop one or more RSS blocks to grab RSS data from SharePoint.

    2. As a part of the mashups you can integrate SharePoint info/data (i.e. geographical tags) with external data sources (i.e. Virtual Earth) for the mashups

    3. Resultant mashups can be embedded in SharePoint sites, other web entities, and even exposed as Vista Sidebar Gadgets

  • Talking Points:

    WSS core functionality:
    Task list
    Discussion forums
    RSS feeds
    Email alerts
    Issue tracking
    Project Tasks
    Custom lists
    Custom views of lists

    MOSS 2007 Core functionality:
    My Sites
    Expertise search
    Framework for Composite Applications & Mashups
    Rich people store
    Proactive people alerts
    Organizational charting
    Relationship search (social connections)
    In common connections
    Business data catalog
    Permission settings

    Community kit includes:
    Enhanced Blog Edition (beta)
    Enhanced Wiki Edition
    Corporate Intranet Edition
    Internet/Extranet Edition
    School Edition

    There are also Community built web parts from external sources (ie Yahoo weather webpart, Google gadgets, WSS Search webparts)

    SharePoint Designer is used to:
    Customize SharePoint sites
    Create content management templates for internal and external sites
    Build workflow applications and add application logic
    Assemble composite applications that pull data from multiple sources

    Partners will be building on top of MOSS 2007 and users will have the benefits from all these functionalities
    Popfly can be used for building mashups with SharePoint integration in the following ways:
    RSS feeds from SharePoint sites
    Geographical tagging
    Embed data into other SharePoint sites, web entities
    Integrate SharePoint info/data (geotags, etc.) with external data sources (Virtual earth) for mashups

  • Nsw public sector architects

    1. 1. The Human Network  Nick Hodge http://www.nickhodge.com/
    2. 2. Hello from the Experiment (and yes, I am Internet famous)
    3. 3. Who is Nick Hodge?  MBA ,TechMgmt (2003 LaTrobe Univ)  Apple+Adobe=11 years  Including 3 years of sales management  6 months self-funded sabbatical  2007: Microsoft:  Professional Geek (doing)  Digital Diplomat (explaining my doing)  http://nickhodge.com/ (sometimes top 100 AU,Technorati.com <50K)
    4. 4. Background  Web 2.0 is not a new product  Web 2.0 is not “must beWeb 2.0 compliant” a check mark  Web 2.0 is a period of time  characterised by unique movements, technologies, philosophies and events, where promise of the internet democratising communications takes effect
    5. 5. Web 1.0 (1994 to 2001)  Web browser/server  Netscape, Internet Explorer  Windows 95  Generation-YTheory  Gold rush to pyrites (fools’ gold)  Dot-com crash
    6. 6. Legacies of Web 1.0  Sales and Marketing adoption ofWeb  Operational efficiencies driven by cost cutting = ICT  Flattening of the world, supply chains  Bandwidth (wired, wireless) investment  Ref:Thomas L. Friedman, TheWorld is Flat
    7. 7. Environmental Drivers  Cost of Hosting  CPU performance  Maturity of web platforms: eg, ASP.NET  Customer/client ICT maturity  Bandwidth increase  Constant cost reduction cycle
    8. 8. eCommerce is so Web 1.0  eCommerce is an outdated term  Based on drivers, all businesses have an “eCommerce”  Email, eTax, web site…  Organisations must now deeply integrate ICT to further their productivity  There is a new way of engaging a largely online community
    9. 9. Keystones of Web 2.0  The Cluetrain Manifesto  http://www.cluetrain.com/  The LongTail  http://www.thelongtail.com/  Read/WriteWeb  http://www.oreilly.com/catalog/wemedia/book/ch 02.pdf  Folksonomy  http://en.wikipedia.org/wiki/Folksonomy
    10. 10. Web 2.0 Foundations  Write and read  Rewrite, write and read (mashup)  Authentic voice, augmented conversation  Weblogging aka Blogging aka Blogs  Podcasts/Vidcasts
    11. 11. Write/ReWrite/Read Web  Value of Write is greater than Read  Comments on Blogs  http://digg.com/ style voting  Mashup: ReWrite  Copyright, IP: (cc) Creative Commons  http://creativecommons.org/  Wiki-world  http://wikipedia.org/  Or install your ownWiki
    12. 12. 1. The New Social?
    13. 13.  Source: http://icanhascheezburger.com/
    14. 14. Social Networks are Not New
    15. 15. 2. The New Revolution
    16. 16. One to many
    17. 17. One to many
    18. 18. One to many
    19. 19. One to one  telephone
    20. 20. Hierarchy
    21. 21. “In the future, everyone will be famous for 15 minutes” Andy Warhol
    22. 22. Many to many
    23. 23. Humans are Subverting the Hierachy
    24. 24. “On the internet, everyone is famous.” Nick Hodge
    25. 25. Hyperconnectivity
    26. 26. 3. The New Playing Fields
    27. 27. Brand, Trust and Risk  Value of your Brand  What are people saying about you now?  Who represents your Brand online?  What is your “online face?”  Should you engage online at all?  How do you engage?
    28. 28. Where the new Communities are  More mobiles than people  Broadband in 67% of Internet Subscribers  Average use/day 22minutes  6.5 times per week, 41 page views per session  Less time viewing/listening to one-many  ACMA Communications Report 2006/7
    29. 29. Genertional Shift  Media consumption  US Newspaper sales, AUTV consumption  Eyeballs, eyeballs, eyeballs  Communications methods: online  Prensky: Digital Natives, Digital Immigrants  Don’t forget Digital Refugees  Generation-Y / Generation-C
    30. 30. Guess what?
    31. 31. 4. The Emerging Careers
    32. 32. Greater than Word of Mouth
    33. 33. Give your Organisation a Human Voice
    34. 34. Click to add title   Digital Community Specialist  Online Community Leader  Online Customer Service  Professional Geek  Digital Diplomat  Online Image Consultant
    35. 35. Role  Polymath communicator  Provide a human-face / authentic voice  Engage in and with online communities  Listen and respond  Make human connections  Add value to the communities  [NB: internal sales/customer service/PR]
    36. 36. 1st Wave 2nd Wave 3rd Wave: SocialComputing Virtual workspaces Instant messaging Enterprise portals Presence Web conferencing Expertise automation Personal websites Composite Applications E-mail Calendar Group scheduling Discussion forums Directories (taxonomy) Groupware Blogs Wikis RSS feeds Social networks Tagging Social bookmarking Personal profiles Mashups 5. Tools of the Trade “Social Computing is not a fad. Nor is it something that will pass you or your company by. Gradually, Social Computing will impact almost every role, at every kind of company, in all parts of the world. Firms should approach Social Computing as an ongoing learning process, using some of the best practices of firms that have successfully taken the first steps.”1 - Forrester Research 1 Source: Forrester Research, Inc. “Social Computing - How Networks Erode Institutional Power, And What to Do About It”, February 2006
    37. 37. What Analysts Are Saying “To thrive in an era of Social Computing, companies must abandon top-down management and communication tactics, weave communities into their products and services, use employees and partners as marketers, and become part of a living fabric of brand loyalists.” 1 “Enterprise social software provides an open and freeform environment that (1) stimulates large-scale participation through informal interactions, and (2) aggregates these interactions into an emergent structure that reflects the collective attitudes, dispositions and knowledge of the participants.” 2 “Executives say they are investing inWeb 2.0 to communicate with customers and business partners and to encourage collaboration inside the company.” 3 1 Source: Forrester Research, Inc. “How Networks Erode Institutional Power, And What to Do About It” , February 2006 2 Source: Gartner Presentation, “Wikis and Social Software: How to Create and Harvest Value from Informal People Networks” by Nikos Drakos, March 19-1, 2007 3 Source: McKinsey & Company, “How Businesses are Using Web 2.0”, 2007
    38. 38. Challenges companies face for adopting Social Computing Employees want to use consumer technology in the enterprise IT wants “enterprise- ready” tools: secure, controlled, compliant, and manageable
    39. 39. @MarsPhoenix
    40. 40. SharePoint Social Platform
    41. 41. Promote expertise and build communities within your organization Optional self description Tags in Details: Clicking will return people with the same tag value, grouped by social distance Latest blog post shown- up to max of 3 Name and title automatic Presence shown Shared documents from SharePoint sites Jesse belongs to List of colleagues by grouping Communities Jesse belongs to: Membership distribution lists and workspaces (SharePoint sites) Permission settings In Common connections between viewer and Jesse Can be internal and/or external links
    42. 42. Mashups: SharePoint-Popfly Integration
    43. 43. SharePoint’s Social Computing ecosystem Social Platform Community Partners Tools Users
    44. 44. CKS: Enhanced Blog Edition Beta 2 “Your blog should look as smart or creative as you think you are.” Features:  ModularTheme Framework  Friendly URLs  RSS feed fixups  Trackbacks  Akismet antispam  Tag cloud  Category counts  BlogML import/export Final version:  Available now
    45. 45. CKS: Enhanced Wiki Edition Beta2 Features:  Integrated discussions  FlexWiki import tool  Custom tokens (e.g. in-pageTable of Content and associated bookmarks, MediaWiki markup tags) In Development:  Duplicate detection for the “FAQ wiki” scenario  Templates  Import/export tool Final Release:  Summer 2008
    46. 46.  Public Service  Stephen Collins, AcidLabs  Social Networks, Building Communities  Laurel Papworth  High-level/Futurist/Change  Mark Pesce Local Worldwide Experts
    47. 47. Business: Next Steps  Finding and sustaining your authentic voice in online conversations  Honestly engaging in existing conversations  What is the risk of not investing in your brand to maintain the trust relationship?
    48. 48. Case Studies  Wikis  Blogging  YouTube  http://willitblend.com/  CSIRO: http://www.youtube.com/watch?v=uwvKGJXvHZA  Social Networking Backlash  “deconstructing” the $5b waste: http://www.acidlabs.org/2007/07/31/on-banning- social-computing-in-the-enterprise
    49. 49. Welcome to The Human Network  Nick Hodge  http://www.nickhodge.com/  nhodge@microsoft.com  @nickhodge on twitter.com