1. Date: 3/7/2014
Author: MedErgy Scientific
The Challenge
Globally, hospitals are suffering from the twin pressures of increased demand
for care and cost.
• Hospitals are challenged to improve the efficiency and coordination
of care in a financially constrained environment
• Physicians are challenged to keep abreast of a growing body of literature
and changing clinical practice guidelines
• New tools are needed to facilitate physician access to comprehensive
and trusted content sources that increase efficiency of clinical workflow
The Solution
ClinicalKey is a knowledge access tool that supports physicians through:
• Fast and easy access to multiple types of content,
on-site or remotely, that align with physician’s workflows
• Access to the most current, trusted, evidence-based
content for all specialties
• The best, evidence-based, full-text resources, all in 1 place that are
updated frequently by experts
ClinicalKey helps physicians find the best answers by delivering all of Elsevier’s
medical and surgical content in 1 dynamic resource, including access to over
1,000 top books, over 600 top journals, thousands of videos and millions of
images, as well as immediate access to specific guidelines.
The Study
While ClinicalKey was being rolled out in the Orlando Health System, a case
study was conducted to assess the ability of ClinicalKey to address the
challenges faced by hospitals and physicians.
Orlando Health
Orlando Health is one of Florida’s most comprehensive, private, not for profit,
health care networks.
• Composed of a 1,780-bed family of facilities with 8 different sites and
thousands of doctors
• Includes 4 community hospitals, 3 speciality hospitals, and 1 cancer center
It is a large, integrated system representative of many other health care systems
facing the challenges described above.
ClinicalKey at Orlando Health
A Case Study at a Large Integrated Health System
“An easier way to
make use of the
technology that’s
provided for us.
I think that would be
the challenge, get a
source that would
serve us as a whole
instead of trying
to use different
places to try and
obtain information.”
– Elly Benzaquen Parkes, MD,
Internal Medicine
Contact Us:
Online: ClinicalKey.com
Phone: 314.523.4900
Date: 3/7/2014
Author: MedErgy Scientific
ClinicalKey
A Case Study at a Large
Integrated Health System
Positive Perceptions Over Time
Participants’ perceptions of ClinicalKey improved over time.
The positive change in perception of ClinicalKey also translated into increased
perceived benefit across several key outcomes. Orlando Health physicians found
that using ClinicalKey helped support patient education and improve patient
satisfaction with the delivery of care, while also saving time and increasing
efficiency of clinical processes. They also found that the more they integrated
ClinicalKey into their work process, the more value they obtained from it. All of
these outcomes are due to the fast and easy access to a wide range of high-quality,
trusted and current evidence, across specialties, which is all located in 1 place.
*Values represent mean ratings on a scale from 1 to 7, where 1 = do not agree at all and 7 = agree completely.
Conclusions
The availability of trusted, high-quality content across a wide range of topics
and specialties was perceived as the top benefit of ClinicalKey by Orlando
Health participants. ClinicalKey provided in-depth background on diagnoses,
conditions, and treatments to further build physicians’ knowledge, support them
in providing patient education, and assist them in preparing for presentations to
peers or talks at conferences.
As revealed by the research conducted with health care professionals at Orlando
Health, advantages of a superior knowledge access tool such as ClinicalKey
could include:
• Saved time (especially when conducting in-depth background research)
• Better quality of care and better treatment approaches (through
immediate access to reliable and thorough information in 1 resource)
• Increased patient satisfaction (due to better treatment and/or access to
patient educational resources)
ClinicalKey is easy to implement, and provides quick and easy access to
information to support evidence-based decision-making.
0
1
2
3
4
5
6
7
Improves
access
to approved
clinical
guidelines
Positively
impacts
clinical
outcomes
Allows for
more efficient
clinical
processes
Improves
patient
satisfaction
Saves timeSupports me
in providing
patient
education
Levelofagreement
Follow-up Interview 4 (n = 10)Follow-up Interview 1 (n = 9)
Internal Medicine
“Actually, the more I use ClinicalKey, the more comfortable
I’m getting with it. I thought that it’s very time saving and it’s
very useful in helping me find what I need very quickly.”
Emergency Medicine
“The more used to ClinicalKey I got, the more trustworthy
I felt the book resources were, the more trustworthy the
First Consult was...”
Emergency Medicine
“This round of search tasks [round 3], I think I got so used
to using the site, and knowing what to look for, that it
was really easy.”
“Quickly ref reshing
myself on a topic
and p roviding
education to my
patient… would
help me expedite
the process of care
for the patient.”
– Emergency Medicine Physician

2. Comprehensive Information
While using ClinicalKey, physicians from various specialties consistently reported
being able to find more comprehensive information in 1 place (including the
journals on which they typically rely).*
*Physicians responses after using ClinicalKey to search for background information on treatment options,
side-effect management, or indication for surgical techniques.
Fast Access to Trusted Resources
In this round of tasks, physicians indicated that ClinicalKey provided fast access
to trusted resources, including First Consult, a point-of-care decision-making
tool available within ClinicalKey. They also noted the value of ClinicalKey in
preparing for presentations.*
*Physician responses after using ClinicalKey to search for information on best practice guidelines for diagnosis
and treatment.
The Objective
The objective of the case study was to explore physician’s thoughts on the
functionality (eg, ease of use and speed to answer) and content (eg, quality,
depth, and breath) of ClinicalKey to determine if it could address their
challenges.
The Methods
Health care professionals from Orlando Health participated in this 2-month
study. All were full-time employees or completing their residency at Orlando
Health, and reported being comfortable using technology and/or knowledge
access tools. Participants included:
• Internal medicine (IM) physicians
• Emergency medicine (ER) physicians
• A surgeon
Between November and December 2013, each of the 10 participants
completed 5 phone in-depth interviews (baseline and 4 follow-up interviews)
and were asked to complete 8 search tasks (2 prior to each follow-up interview;
customized for each specialty). Participants completed response forms
detailing their experience with each task, which were reviewed during interviews.
Each interview was 30 minutes in length.
Participants spontaneously described an ideal knowledge access tool that would
address their current challenges and unmet needs.
The Results
The majority of participants reported being comfortable using ClinicalKey,
satisfied with their experience, and pleased with the value provided by
ClinicalKey after 2 months. Physicians reported good understanding and
appreciation of ClinicalKey potential, which was considered more valuable than
UpToDate for many important tasks.
The follow-up interviews provided useful insight into the application of
ClinicalKey to successfully address physicians’ unmet needs. ClinicalKey
was found to be especially useful for tasks related to background information
searching.
“...ClinicalKey is the
best combination of
Epocrates, UpToDate,
and PubMed…”
– Emergency Medicine Physician
Michael Russell, MD,
Chief Clinical Informatics Officer
The differentiator for ClinicalKey is that it has a direct link
to the latest literature, compared with the UpToDate
consolidated summaries that are only updated every
year or so.”
0
1
2
3
4
5
6
7
Rating scale
1 = not at all satisfied
7 = extremely satisfied
5.42
Overall Satisfaction With ClinicalKey
Levelofsatisfaction
Average Level of Satisfaction With ClinicalKey
(Across 4 Follow-up Interviews)
Emergency Medicine
“I went straight to the First Consult option that I had...very simple
and very easy.”
Internal Medicine
“I was very satisfied. I was able to find what I wanted and it was
right at the top of the results.”
Surgeon
“It gave me what I wanted to find and what I actually anticipated
to find.”
Emergency Medicine
Surgeon
“It was very easy, and it actually gave me the journals I normally use.”
Internal Medicine
“Results included all the information I was looking for on 1 page.”
“Actually, I got more information from ClinicalKey…there were more
results that popped up, so I had more options, more to read about
if I wanted to.”
“Linked to PubMed articles that we had access to via hospital library;
useful and answered the task question.”
WEEK
1
WEEK
2
WEEK
3
WEEK
4
WEEK
5
WEEK
6
WEEK
7
WEEK
8
Baseline
Interview
• Task 1
• Task 2
1st
Follow-up
Interview
• Task 3
• Task 4
2nd
Follow-up
Interview
• Task 5
• Task 6
3rd
Follow-up
Interview
• Task 7
• Task 8
4th
Follow-up
Interview
Current Challenges
Unmet Needs
• Time constraints
• Limited access to resources
• Need to use multiple resources
for information gathering
• Lack of assurance that information
sources are accurate and up-to-date
• Lack of information that can easily
be shared with patients
Ideal Knowledge
Access Tool
• Easy to use and navigate
• Mobile accessible
• A platform where information is
presented concisely
• Providing the most current information,
which is updated frequently by experts
• A platform that allows for speedy
searches of all types of content
“ClinicalKey is also
valuable in this
setting because all
of the information
available comes
from trusted sources
that can be used
without worry of
their accuracy.”
– Internal Medicine
“My expectation was
to find a wide variety
of information from
1 direct source, and
with ClinicalKey I
was able to do that.”
– Internal Medicine
“When writing
research articles,
this tool is fantastic
for allowing access
to full articles. I
do plan to use this
tool for my next
research project.”
– Internal Medicine

3. Comprehensive Information
While using ClinicalKey, physicians from various specialties consistently reported
being able to find more comprehensive information in 1 place (including the
journals on which they typically rely).*
*Physicians responses after using ClinicalKey to search for background information on treatment options,
side-effect management, or indication for surgical techniques.
Fast Access to Trusted Resources
In this round of tasks, physicians indicated that ClinicalKey provided fast access
to trusted resources, including First Consult, a point-of-care decision-making
tool available within ClinicalKey. They also noted the value of ClinicalKey in
preparing for presentations.*
*Physician responses after using ClinicalKey to search for information on best practice guidelines for diagnosis
and treatment.
The Objective
The objective of the case study was to explore physician’s thoughts on the
functionality (eg, ease of use and speed to answer) and content (eg, quality,
depth, and breath) of ClinicalKey to determine if it could address their
challenges.
The Methods
Health care professionals from Orlando Health participated in this 2-month
study. All were full-time employees or completing their residency at Orlando
Health, and reported being comfortable using technology and/or knowledge
access tools. Participants included:
• Internal medicine (IM) physicians
• Emergency medicine (ER) physicians
• A surgeon
Between November and December 2013, each of the 10 participants
completed 5 phone in-depth interviews (baseline and 4 follow-up interviews)
and were asked to complete 8 search tasks (2 prior to each follow-up interview;
customized for each specialty). Participants completed response forms
detailing their experience with each task, which were reviewed during interviews.
Each interview was 30 minutes in length.
Participants spontaneously described an ideal knowledge access tool that would
address their current challenges and unmet needs.
The Results
The majority of participants reported being comfortable using ClinicalKey,
satisfied with their experience, and pleased with the value provided by
ClinicalKey after 2 months. Physicians reported good understanding and
appreciation of ClinicalKey potential, which was considered more valuable than
UpToDate for many important tasks.
The follow-up interviews provided useful insight into the application of
ClinicalKey to successfully address physicians’ unmet needs. ClinicalKey
was found to be especially useful for tasks related to background information
searching.
“...ClinicalKey is the
best combination of
Epocrates, UpToDate,
and PubMed…”
– Emergency Medicine Physician
Michael Russell, MD,
Chief Clinical Informatics Officer
The differentiator for ClinicalKey is that it has a direct link
to the latest literature, compared with the UpToDate
consolidated summaries that are only updated every
year or so.”
0
1
2
3
4
5
6
7
Rating scale
1 = not at all satisfied
7 = extremely satisfied
5.42
Overall Satisfaction With ClinicalKey
Levelofsatisfaction
Average Level of Satisfaction With ClinicalKey
(Across 4 Follow-up Interviews)
Emergency Medicine
“I went straight to the First Consult option that I had...very simple
and very easy.”
Internal Medicine
“I was very satisfied. I was able to find what I wanted and it was
right at the top of the results.”
Surgeon
“It gave me what I wanted to find and what I actually anticipated
to find.”
Emergency Medicine
Surgeon
“It was very easy, and it actually gave me the journals I normally use.”
Internal Medicine
“Results included all the information I was looking for on 1 page.”
“Actually, I got more information from ClinicalKey…there were more
results that popped up, so I had more options, more to read about
if I wanted to.”
“Linked to PubMed articles that we had access to via hospital library;
useful and answered the task question.”
WEEK
1
WEEK
2
WEEK
3
WEEK
4
WEEK
5
WEEK
6
WEEK
7
WEEK
8
Baseline
Interview
• Task 1
• Task 2
1st
Follow-up
Interview
• Task 3
• Task 4
2nd
Follow-up
Interview
• Task 5
• Task 6
3rd
Follow-up
Interview
• Task 7
• Task 8
4th
Follow-up
Interview
Current Challenges
Unmet Needs
• Time constraints
• Limited access to resources
• Need to use multiple resources
for information gathering
• Lack of assurance that information
sources are accurate and up-to-date
• Lack of information that can easily
be shared with patients
Ideal Knowledge
Access Tool
• Easy to use and navigate
• Mobile accessible
• A platform where information is
presented concisely
• Providing the most current information,
which is updated frequently by experts
• A platform that allows for speedy
searches of all types of content
“ClinicalKey is also
valuable in this
setting because all
of the information
available comes
from trusted sources
that can be used
without worry of
their accuracy.”
– Internal Medicine
“My expectation was
to find a wide variety
of information from
1 direct source, and
with ClinicalKey I
was able to do that.”
– Internal Medicine
“When writing
research articles,
this tool is fantastic
for allowing access
to full articles. I
do plan to use this
tool for my next
research project.”
– Internal Medicine

4. Comprehensive Information
While using ClinicalKey, physicians from various specialties consistently reported
being able to find more comprehensive information in 1 place (including the
journals on which they typically rely).*
*Physicians responses after using ClinicalKey to search for background information on treatment options,
side-effect management, or indication for surgical techniques.
Fast Access to Trusted Resources
In this round of tasks, physicians indicated that ClinicalKey provided fast access
to trusted resources, including First Consult, a point-of-care decision-making
tool available within ClinicalKey. They also noted the value of ClinicalKey in
preparing for presentations.*
*Physician responses after using ClinicalKey to search for information on best practice guidelines for diagnosis
and treatment.
The Objective
The objective of the case study was to explore physician’s thoughts on the
functionality (eg, ease of use and speed to answer) and content (eg, quality,
depth, and breath) of ClinicalKey to determine if it could address their
challenges.
The Methods
Health care professionals from Orlando Health participated in this 2-month
study. All were full-time employees or completing their residency at Orlando
Health, and reported being comfortable using technology and/or knowledge
access tools. Participants included:
• Internal medicine (IM) physicians
• Emergency medicine (ER) physicians
• A surgeon
Between November and December 2013, each of the 10 participants
completed 5 phone in-depth interviews (baseline and 4 follow-up interviews)
and were asked to complete 8 search tasks (2 prior to each follow-up interview;
customized for each specialty). Participants completed response forms
detailing their experience with each task, which were reviewed during interviews.
Each interview was 30 minutes in length.
Participants spontaneously described an ideal knowledge access tool that would
address their current challenges and unmet needs.
The Results
The majority of participants reported being comfortable using ClinicalKey,
satisfied with their experience, and pleased with the value provided by
ClinicalKey after 2 months. Physicians reported good understanding and
appreciation of ClinicalKey potential, which was considered more valuable than
UpToDate for many important tasks.
The follow-up interviews provided useful insight into the application of
ClinicalKey to successfully address physicians’ unmet needs. ClinicalKey
was found to be especially useful for tasks related to background information
searching.
“...ClinicalKey is the
best combination of
Epocrates, UpToDate,
and PubMed…”
– Emergency Medicine Physician
Michael Russell, MD,
Chief Clinical Informatics Officer
The differentiator for ClinicalKey is that it has a direct link
to the latest literature, compared with the UpToDate
consolidated summaries that are only updated every
year or so.”
0
1
2
3
4
5
6
7
Rating scale
1 = not at all satisfied
7 = extremely satisfied
5.42
Overall Satisfaction With ClinicalKey
Levelofsatisfaction
Average Level of Satisfaction With ClinicalKey
(Across 4 Follow-up Interviews)
Emergency Medicine
“I went straight to the First Consult option that I had...very simple
and very easy.”
Internal Medicine
“I was very satisfied. I was able to find what I wanted and it was
right at the top of the results.”
Surgeon
“It gave me what I wanted to find and what I actually anticipated
to find.”
Emergency Medicine
Surgeon
“It was very easy, and it actually gave me the journals I normally use.”
Internal Medicine
“Results included all the information I was looking for on 1 page.”
“Actually, I got more information from ClinicalKey…there were more
results that popped up, so I had more options, more to read about
if I wanted to.”
“Linked to PubMed articles that we had access to via hospital library;
useful and answered the task question.”
WEEK
1
WEEK
2
WEEK
3
WEEK
4
WEEK
5
WEEK
6
WEEK
7
WEEK
8
Baseline
Interview
• Task 1
• Task 2
1st
Follow-up
Interview
• Task 3
• Task 4
2nd
Follow-up
Interview
• Task 5
• Task 6
3rd
Follow-up
Interview
• Task 7
• Task 8
4th
Follow-up
Interview
Current Challenges
Unmet Needs
• Time constraints
• Limited access to resources
• Need to use multiple resources
for information gathering
• Lack of assurance that information
sources are accurate and up-to-date
• Lack of information that can easily
be shared with patients
Ideal Knowledge
Access Tool
• Easy to use and navigate
• Mobile accessible
• A platform where information is
presented concisely
• Providing the most current information,
which is updated frequently by experts
• A platform that allows for speedy
searches of all types of content
“ClinicalKey is also
valuable in this
setting because all
of the information
available comes
from trusted sources
that can be used
without worry of
their accuracy.”
– Internal Medicine
“My expectation was
to find a wide variety
of information from
1 direct source, and
with ClinicalKey I
was able to do that.”
– Internal Medicine
“When writing
research articles,
this tool is fantastic
for allowing access
to full articles. I
do plan to use this
tool for my next
research project.”
– Internal Medicine

5. Date: 3/7/2014
Author: MedErgy Scientific
The Challenge
Globally, hospitals are suffering from the twin pressures of increased demand
for care and cost.
• Hospitals are challenged to improve the efficiency and coordination
of care in a financially constrained environment
• Physicians are challenged to keep abreast of a growing body of literature
and changing clinical practice guidelines
• New tools are needed to facilitate physician access to comprehensive
and trusted content sources that increase efficiency of clinical workflow
The Solution
ClinicalKey is a knowledge access tool that supports physicians through:
• Fast and easy access to multiple types of content,
on-site or remotely, that align with physician’s workflows
• Access to the most current, trusted, evidence-based
content for all specialties
• The best, evidence-based, full-text resources, all in 1 place that are
updated frequently by experts
ClinicalKey helps physicians find the best answers by delivering all of Elsevier’s
medical and surgical content in 1 dynamic resource, including access to over
1,000 top books, over 600 top journals, thousands of videos and millions of
images, as well as immediate access to specific guidelines.
The Study
While ClinicalKey was being rolled out in the Orlando Health System, a case
study was conducted to assess the ability of ClinicalKey to address the
challenges faced by hospitals and physicians.
Orlando Health
Orlando Health is one of Florida’s most comprehensive, private, not for profit,
health care networks.
• Composed of a 1,780-bed family of facilities with 8 different sites and
thousands of doctors
• Includes 4 community hospitals, 3 speciality hospitals, and 1 cancer center
It is a large, integrated system representative of many other health care systems
facing the challenges described above.
ClinicalKey at Orlando Health
A Case Study at a Large Integrated Health System
“An easier way to
make use of the
technology that’s
provided for us.
I think that would be
the challenge, get a
source that would
serve us as a whole
instead of trying
to use different
places to try and
obtain information.”
– Elly Benzaquen Parkes, MD,
Internal Medicine
Contact Us:
Online: ClinicalKey.com
Phone: 314.523.4900
Date: 3/7/2014
Author: MedErgy Scientific
ClinicalKey
A Case Study at a Large
Integrated Health System
Positive Perceptions Over Time
Participants’ perceptions of ClinicalKey improved over time.
The positive change in perception of ClinicalKey also translated into increased
perceived benefit across several key outcomes. Orlando Health physicians found
that using ClinicalKey helped support patient education and improve patient
satisfaction with the delivery of care, while also saving time and increasing
efficiency of clinical processes. They also found that the more they integrated
ClinicalKey into their work process, the more value they obtained from it. All of
these outcomes are due to the fast and easy access to a wide range of high-quality,
trusted and current evidence, across specialties, which is all located in 1 place.
*Values represent mean ratings on a scale from 1 to 7, where 1 = do not agree at all and 7 = agree completely.
Conclusions
The availability of trusted, high-quality content across a wide range of topics
and specialties was perceived as the top benefit of ClinicalKey by Orlando
Health participants. ClinicalKey provided in-depth background on diagnoses,
conditions, and treatments to further build physicians’ knowledge, support them
in providing patient education, and assist them in preparing for presentations to
peers or talks at conferences.
As revealed by the research conducted with health care professionals at Orlando
Health, advantages of a superior knowledge access tool such as ClinicalKey
could include:
• Saved time (especially when conducting in-depth background research)
• Better quality of care and better treatment approaches (through
immediate access to reliable and thorough information in 1 resource)
• Increased patient satisfaction (due to better treatment and/or access to
patient educational resources)
ClinicalKey is easy to implement, and provides quick and easy access to
information to support evidence-based decision-making.
0
1
2
3
4
5
6
7
Improves
access
to approved
clinical
guidelines
Positively
impacts
clinical
outcomes
Allows for
more efficient
clinical
processes
Improves
patient
satisfaction
Saves timeSupports me
in providing
patient
education
Levelofagreement
Follow-up Interview 4 (n = 10)Follow-up Interview 1 (n = 9)
Internal Medicine
“Actually, the more I use ClinicalKey, the more comfortable
I’m getting with it. I thought that it’s very time saving and it’s
very useful in helping me find what I need very quickly.”
Emergency Medicine
“The more used to ClinicalKey I got, the more trustworthy
I felt the book resources were, the more trustworthy the
First Consult was...”
Emergency Medicine
“This round of search tasks [round 3], I think I got so used
to using the site, and knowing what to look for, that it
was really easy.”
“Quickly ref reshing
myself on a topic
and p roviding
education to my
patient… would
help me expedite
the process of care
for the patient.”
– Emergency Medicine Physician

6. Date: 3/7/2014
Author: MedErgy Scientific
The Challenge
Globally, hospitals are suffering from the twin pressures of increased demand
for care and cost.
• Hospitals are challenged to improve the efficiency and coordination
of care in a financially constrained environment
• Physicians are challenged to keep abreast of a growing body of literature
and changing clinical practice guidelines
• New tools are needed to facilitate physician access to comprehensive
and trusted content sources that increase efficiency of clinical workflow
The Solution
ClinicalKey is a knowledge access tool that supports physicians through:
• Fast and easy access to multiple types of content,
on-site or remotely, that align with physician’s workflows
• Access to the most current, trusted, evidence-based
content for all specialties
• The best, evidence-based, full-text resources, all in 1 place that are
updated frequently by experts
ClinicalKey helps physicians find the best answers by delivering all of Elsevier’s
medical and surgical content in 1 dynamic resource, including access to over
1,000 top books, over 600 top journals, thousands of videos and millions of
images, as well as immediate access to specific guidelines.
The Study
While ClinicalKey was being rolled out in the Orlando Health System, a case
study was conducted to assess the ability of ClinicalKey to address the
challenges faced by hospitals and physicians.
Orlando Health
Orlando Health is one of Florida’s most comprehensive, private, not for profit,
health care networks.
• Composed of a 1,780-bed family of facilities with 8 different sites and
thousands of doctors
• Includes 4 community hospitals, 3 speciality hospitals, and 1 cancer center
It is a large, integrated system representative of many other health care systems
facing the challenges described above.
ClinicalKey at Orlando Health
A Case Study at a Large Integrated Health System
“An easier way to
make use of the
technology that’s
provided for us.
I think that would be
the challenge, get a
source that would
serve us as a whole
instead of trying
to use different
places to try and
obtain information.”
– Elly Benzaquen Parkes, MD,
Internal Medicine
Contact Us:
Online: ClinicalKey.com
Phone: 314.523.4900
Date: 3/7/2014
Author: MedErgy Scientific
ClinicalKey
A Case Study at a Large
Integrated Health System
Positive Perceptions Over Time
Participants’ perceptions of ClinicalKey improved over time.
The positive change in perception of ClinicalKey also translated into increased
perceived benefit across several key outcomes. Orlando Health physicians found
that using ClinicalKey helped support patient education and improve patient
satisfaction with the delivery of care, while also saving time and increasing
efficiency of clinical processes. They also found that the more they integrated
ClinicalKey into their work process, the more value they obtained from it. All of
these outcomes are due to the fast and easy access to a wide range of high-quality,
trusted and current evidence, across specialties, which is all located in 1 place.
*Values represent mean ratings on a scale from 1 to 7, where 1 = do not agree at all and 7 = agree completely.
Conclusions
The availability of trusted, high-quality content across a wide range of topics
and specialties was perceived as the top benefit of ClinicalKey by Orlando
Health participants. ClinicalKey provided in-depth background on diagnoses,
conditions, and treatments to further build physicians’ knowledge, support them
in providing patient education, and assist them in preparing for presentations to
peers or talks at conferences.
As revealed by the research conducted with health care professionals at Orlando
Health, advantages of a superior knowledge access tool such as ClinicalKey
could include:
• Saved time (especially when conducting in-depth background research)
• Better quality of care and better treatment approaches (through
immediate access to reliable and thorough information in 1 resource)
• Increased patient satisfaction (due to better treatment and/or access to
patient educational resources)
ClinicalKey is easy to implement, and provides quick and easy access to
information to support evidence-based decision-making.
0
1
2
3
4
5
6
7
Improves
access
to approved
clinical
guidelines
Positively
impacts
clinical
outcomes
Allows for
more efficient
clinical
processes
Improves
patient
satisfaction
Saves timeSupports me
in providing
patient
education
Levelofagreement
Follow-up Interview 4 (n = 10)Follow-up Interview 1 (n = 9)
Internal Medicine
“Actually, the more I use ClinicalKey, the more comfortable
I’m getting with it. I thought that it’s very time saving and it’s
very useful in helping me find what I need very quickly.”
Emergency Medicine
“The more used to ClinicalKey I got, the more trustworthy
I felt the book resources were, the more trustworthy the
First Consult was...”
Emergency Medicine
“This round of search tasks [round 3], I think I got so used
to using the site, and knowing what to look for, that it
was really easy.”
“Quickly ref reshing
myself on a topic
and p roviding
education to my
patient… would
help me expedite
the process of care
for the patient.”
– Emergency Medicine Physician