Nic Morales is highly recommended by Brian White, his former manager of 2 years, for a bartender position at a new bar. White says that Nic demonstrated great customer service skills by handling multiple customers with a smile during busy shifts. Nic began as a bar back, took initiative to learn the extensive cocktail list, and was promoted to bartender due to his competence and professionalism. White stresses that Nic is skilled, efficient even under stress, and helped train other staff during his successful tenure at the restaurant.