7. 02
A g n e s b . i s a F r e n c h f a s h i o n b r a n d , w h i c h w a s
f o u n d e d b y A g n e s Tr o u b l é i n 1 9 7 3 . T h e b r a n d A g n e s b .
w a s n a m e d b y c o m b i n i n g A g n e s h e r f i r s t n a m e a n d h e r
f i r s t h u s b a n d ’s s u r n a m e “ b ” , B o u r g o i s . I n 1 9 7 5 , A g n e s
b . l a u n c h e d t h e f i r s t b o u t i q u e i n P a r i s . A t t h e
b e g i n n i n g , A g n e s b . w a s j u s t a s m a l l s t o r e i n a c o r n e r
o f P a r i s , t h a t o f f e r s w o r k i n g c l a s s m e n s w e a r w i t h
s i m p l e d e s i g n . I n 1 9 7 9 , a f t e r i t d e s i g n e d i t s s i g n a t u r e
c a r d i g a n , t h e b r a n d b e g a n t o g a i n p o p u l a r i t y r a p i d l y. I n
1 9 8 7 , A g n e s b . s t a r t e d t o e x p a n d w o r l d w i d e . N o w, A g n e s
b . h a s g r o w n i n t o a f a s h i o n k i n g d o m t h a t o f f e r
s e l e g a n t F r e n c h s t r e e t s t y l e a p p e a l s a n d h a s r e t a i l
s t o r e s o v e r P a r i s , L o n d o n , A m s t e r d a m , Ta i p e i , To k y o ,
a n d H o n g K o n g .
S p o r t b . i s t h e s p o r t l i n e o f A g n e s b , w h i c h w a s c r e a t e d
i n 1 9 9 9 . I n h e r i t e d t h e s i m p l e e l e g a n t l o o k f r o m A g n e s b ,
S p o r t b . o f f e r s y o u t h f u l , e n e r g e t i c , s t y l i s h a n d
m u s i c - i n s p i r e d c o l l e c t i o n s . I n 2 0 0 7 , S p o r t b . h a s
c r e a t e d i t s s i g n a t u r e l o g o , t h e b . d i n o s a u r. I t h a s a l s o
b e e n t h e b r a n d r e p e t i t i o n a l e m b a s s y s i n c e . I n 2 0 0 8 , a s
S p o r t b . h a s g a i n e d l a r g e m o m e n t u m i n t h e A s i a
m a r k e t a n d h a s b e c a m e o n e o f t h e m o s t i n f l u e n t i a l
b r a n d i n A s i a .
8. P r o d u c t
03
S p o r t b . o f f e r s s t y l i s h m e n s w e a r, w o m e n s w e a r, a n d
a c c e s s o r i e s . T h e a p p e a l l e n d s i t s e l f t o a y o u n g
e n e r g e t i c l o o k b y a p p l y i n g e f f o r t l e s s n e s s f i t t i n g s a n d
e l e g a n t c u t t i n g i n t o i t s s i l h o u e t t e . T h e u s a g e o f l i g h t
w e i g h t c o t t o n a n d e l a s t i c f a b r i c s a l s o c r e a t e s a s p o r t y
b u t s t y l i s h a t m o s p h e r e f o r t h e c l o t h e s . W h i t e , i n d i g o ,
a n d b l a c k w i t h t h u n d e r p r i n t s c r e a t e a n e l e g a n t p u n k
s t y l e t h a t m a t c h e s t h e b r a n d ’s p a s s i o n f o r m u s i c .
10. P r i c e
05
S p o r t b . o f f e r s p r o d u c t s a t a f f o r d a b l e p r i c e s .
T h e p r i c e r a n g e o f i t s m e n s w e a r s t a r t s f r o m 6 5 p o u n d s
t o 2 0 0 p o u n d s ; w o m e n s w e a r s t a r t s f r o m 6 0 p o u n d s t o
1 8 0 p o u n d s . T h e p r i c e o f t h e a c c e s s o r y l i n e s t a r t s f r o m
5 0 p o u n d s t o 1 8 0 p o u n d s .
11. 06
M e n s w e a r :
C o a t & J a c k e t : 1 1 0 - 2 0 0
To p s : 8 0 - 1 2 0
T s h i r t : 6 0 - 9 0
Tr o u s e r s : 8 0 - 1 1 0
S h o e s : 6 5 - 1 0 0
W o m e n s w e a r :
C o a t & J a c k e t : 9 0 - 1 8 0
To p s : 7 5 - 1 1 0
T s h i r t : 6 0 - 9 0
Tr o u s e r s : 7 0 - 9 5
S k i r t : 8 0 - 1 1 0
S h o e s : 6 0 - 9 5
A c c e s s o r i e s :
J e w e l l e r y : 6 0 - 1 8 0
B a g s : 1 0 0 - 2 0 0
O t h e r : 5 0 - 1 2 0
12. P l a c e
07
A s i a i s t h e m a i n t a r g e t m a r k e t o f S p o r t b . I t s e t s m o s t
o f i t s r e t a i l s t o r e s i n F r e n c h a n d A s i a c o u n t r i e s l i k e
H o n g K o n g , Ta i w a n , a n d J a p a n . T h e p r e s e n c e o f S p o r t b .
a s a r e t a i l e r i s v e r y s t r o n g . M o s t o f t h e r e t a i l o u t f i t s
a r e l o c a t e d i n p r i m e a r e a s i n t h e c i t y, i n w h i c h m o s t o f
t h e m l i e o n t h e g r o u n d f l o o r a n d i n m a i n s t r e e t s . T h e
r e t a i l o u t f i t s a r e v e r y e y e c a t c h i n g t o i t s c o n s u m e r s .
S p o r t b . d o e s n o t h a v e a c t u a l s t o r e i n t h e
U n i t e d K i n g d o m a n d o t h e r E u r o p e c o u n t r i e s . I t o n l y h a s
s e l e c t e d i t e m s o f t h e s p o r t c o l l e c t i o n i n A g n e s b r e t a i l
o u t f i t s . A c c o r d i n g t o t h e p r o m o t i o n a l s t r a t e g y o f n o t
u s i n g t h e I N T E R N E T a s a s e l l i n g p l a t f o r m f r o m A g n e s ,
b , S p o r t b ’s f o u n d e r. I t h a s n o t y e t d e v e l o p o n l i n e s h o p .
S p o r t b . c r e a t e s h i g h c o n s u m e r s a w a r e n e s s b y
d e v e l o p i n g s t r o n g a e s t h e t i c s f o r v i s u a l m e r c h a n d i s i n g
f o r i t s s t o r e s a n d b y s e t t i n g i t s s t o r e s i n h i g h v i s i b i l i t y
l o c a t i o n s w i t h i n m a j o r c i t i e s . O n t h e o t h e r h a n d , t h e r e
m i g h t b e a n o p p o r t u n i t y t h a t S p o r t b i s m i s s i n g
p r o m o t i o n a l o p p o r t u n i t i e s o n t h e i n t e r n e t .
13. 08
S p o r t b . i n Ta i p e i
S p o r t b . i n S h a n g h a i
S p o r t b . i n H o n g K o n g
14. P r o m o t i o n
09
S p o r t b . u t i l i s e s a m b i e n t m a r k e t i n g a s o n e o f i t
m a r k e t i n g s t r a t e g i e s . I t h a s h e l d m a n y p r o m o t i o n a l
a c t i v i t i e s b y h o l d i n g e v e n t s a n d d o i n g c o l l a b o r a t i o n s
w i t h a t h l e t i c e v e n t s . S p o r t b . h a s h e l d t h e P l u g g e d A s i a
M u s i c F e s t i v a l e v e r y y e a r s i n c e 2 0 1 3 . I t i s a m u s i c
f e s t i v a l w h i c h S p o r t b . w i l l i n v i t e m u s i c i a n s a n d
a l t e r n a t i v e b a n d s i n A s i a t o p e r f o r m o n a l i v e c o n c e r t .
I n 2 0 1 5 , i t s p o n s o r e d t h e t r a d i t i o n a l I M PA L A S b o a t s p o r t
i n H o n g K o n g . I n f l u e n c e r m a r k e t i n g i s a n o t h e r
m a r k e t i n g s t r a t e g y t h a t S p o r t b h a s e x p l o i t e d . D u e t o
t h e s t r a t e g y o f n o t u s i n g t h e i n t e r n e t a s a s e l l i n g
p l a t f o r m , S p o r t b . i s l e s s a c t i v e o n t h e i n t e r n e t . I t h a s
l i m i t e d p r o m o t i o n a l m o v e m e n t s o n t h e i n t e r n e t . I t u s e s
i t s o f f i c i a l F a c e b o o k a c c o u n t , t o s h a r e t h e b r a n d ’s
l a t e s t e v e n t s a n d p r o m o t i o n s , a n d s h a r e i n f o r m a t i o n
a b o u t i t s c o l l e c t i o n s .
A c c o r d i n g t o t h e e v a l u a t i o n o f S p o r t b ’s h i g h l y a c t i v e
m o v e m e n t s i n A s i a , A s i a m i g h t b e t h e t a r g e t m a r k e t o f
S p o r t b . I t l a u n c h e s i t s f u l l c o l l e c t i o n s f i r s t l y i n A s i a ,
a n d h a s o v e r 5 0 s t o r e s l o c a t e d i n A s i a c o u n t r i e s l i k e
J a p a n , H o n g K o n g , Ta i w a n , a n d S i n g a p o r e . F r o m
a n a l y s i s o f S p o r t b ’s p r o m o t i o n a l m o v e m e n t s o f u s i n g
a m b i e n t m a r k e t i n g , i n f l u e n c e r m a r k e t i n g a n d t h e l a c k
u s a g e o f m e d i a m a r k e t i n g , a n d s u g g e s t i o n c l a i m t h a t
S p o r t b m i g h t b e m i s s i n g o u t p r o m o t i o n a l p l a t f o r m s d u e
t o a l a c k o f p r e s e n c e o n o t h e r s o c i a l m e d i a s i t e s s u c h
a s i n s t a g r a m a n d t w i t t e r.
15. 10
Sport b. live concert in Singapore
Sport b. live concert in TaiwanSport b. x Lung I
Sport b. x traditional IMPALAS boat
16. O t h e r P s
11
P h y s i c a l E v i d e n c e - S p o r t b . p r o m o t e s a m u l t i - s e n s o r y
e x p e r i e n c e t o i t s c o n s u m e r s . T h e v i s u a l
m e r c h a n d i s i n g o f i t s r e t a i l s t o r e s a r e v e r y u n i q u e .
A t m o s p h e r e i n t h e s t o r e h a s a s t r o n g p u n k a e s t h e t i c . I t
h a s c o m b i n e d t h e e l e m e n t o f m u s i c a n d a n
i n d u s t r i a l c h i c t h e m e . T h e w e b s i t e d e s i g n o f S p o r t b .
h a s a l s o c r e a t e d a n e x e c u t i v e m u s i c t h e m e t o b e
a s s o c i a t e d w i t h t h e b r a n d . T h e m u s i c l i s t c r e a t e d b y
S p o r t b . w i l l a u t o m a t i c a l l y p l a y w h e n t h e c o n s u m e r s
e n t e r t h e s i t e .
P e o p l e - D e p e n d i n g o n t h e s i z e o f t h e s t o r e s p a c e , t h e r e
a r e u s u a l l y t h r e e t o f i v e s t a f f s a r o u n d i n t h e s t o r e . T h e
s t a f f s i n t h e s t o r e w e a r t h e p r i n t e d l o g o t - s h i r t o f S p o r t
b . E a c h o f t h e s t a f f o n l y s e r v e s a g r o u p o f c o n s u m e r s a t
a t i m e .
P r o g r e s s - S p o r t b . o f f e r s a n q u a l i t y c u s t o m e r
e x p e r i e n c e s e r v i c e b y h a v i n g a w e l l e s t a b l i s h e d r e f u n d
a n d e x c h a n g e s y s t e m . T h e s t a f f e x p l a i n t h e r e f u n d a n d
e x c h a n g e s y s t e m t o t h e c o n s u m e r s d u r i n g t h e p u r c h a s e
t r a n s a c t i o n . T h e e x c h a n g e s y s t e m o f f e r s c o n s u m e r s a n
e x c h a n g e s e r v i c e , b u t i f t h e p r o d u c t t h a t t h e
c o n s u m e r w i s h t o e x c h a n g e i s n o t a v a i l a b l e , t h e n t h e
r e f u n d s y s t e m w i l l b e p r o c e s s e d . T h e r e f u n d s y s t e m o f
S p o r t b . a l l o w s p r o d u c t s t h a t a r e b o u g h t t o b e r e f u n d e d
b u t i f a g i f t v o u c h e r w a s u s e d i n t h e p u r c h a s e , t h e n t h e
a m o u n t o f r e f u n d m a y b e r e d u c e d .
18. P a c k a g i n g
13
S p o r t b . i s a g r e e n b r a n d t h a t e m p h a s i s e s
s u s t a i n a b i l i t y f o r t h e e n v i r o n m e n t . I t u s e s r e c y c l a b l e
m a t e r i a l s t o d o t h e p a c k a g i n g f o r i t s p r o d u c t s . M o s t o f
t h e w r a p p i n g h a s b e e n a d a p t t h e u s a g e o f u s i n g
r e c y c l e d p a p e r. T h e d e s i g n o f S p o r t b . ’s p a c k a g i n g
c o m b i n e s s i m p l i s t i c a n d i t s y o u n g p u n k s t y l e .
19. 14
L a b e l
R e c y c l a b l e M a t e r i a l s
R e u s a b l e b a g
20. V i s u a l M e r c h a n d i s i n g
15
S p o r t b . h a s a s t r o n g m u s i c - i n s p i r e d p r e s e n c e a n d a
p u n k e l e m e n t i n i t s v i s u a l m e r c h a n d i s i n g . T h e l o g o s o f
S p o r t b . a r e p r i n t e d o n t h e s h o p w i n d o w s . T h e u s a g e o f
b r i c k w a l l s a n d d a r k w o o d e n f l o o r i n g w i t h s h a d y t o n e o f
l i g h t i n g c o n d u c t a v i n t a g e t h e m e f o r t h e s p a c i n g . L i g h t
t u b e s , w o o d e n s h e l f a n d d e s k a r e u s e a s t h e f i x t u r e a n d
f i t t i n g i n t h e s t o r e . L i g h t e l e c t r i c r o c k a n d r o l l
m u s i c p l a y e d i n s t o r e c r e a t e s a y o u t h f u l a n d m o d e r n
p u n k f a s h i o n m o o d . To g e t h e r t h e s e e l e m e n t s d e m o n -
s t r a t e s a n e n e r g e t i c s t y l i s h p u n k a t m o s p h e r e p r o m o t i n g
y o u t h f u l v i t a l i t y a n d a f r e s h v i b e .
22. E t h i c s
17
S p o r t b . i s a h i g h l y e t h i c a l f a s h i o n b r a n d . I t h a s
s t a r t e d t o u s e r e c y c l a b l e m a t e r i a l s t o d o t h e p a c k a g i n g s
o f i t s p r o d u c t s s i n c e 2 0 0 7 . S p o r t b h a s a l s o s u p p o r t a n d
h e l d e v e n t s t o r a i s e f u n d s f o r c h a r i t i e s .
! ! !
23. 18
R e d S c a r f
To s u p p o r t A I D S p a t i e n t s
N e p a l B r o o k
To r i s e f u n d s f r o p e o p l e i n N e p a l ,
a f t e r t h e e a r t h q u a k e i n 2 0 1 5
R e d S t a m p
D o n a t e a l l t h e r e v e n u e s t o R e d C r o s s o r g a -
n a z i t i o n
24. B r a n d T o u c h i n g P o i n t s
19
A s i a i s o n e o f t h e m a i n t a r g e t m a r k e t s o f S p o r t b . I t
a l w a y s l a u n c h e s i t s f u l l c o l l e c t i o n s f i r s t l y i n A s i a , a n d
t h e r e a r e o v e r 5 0 s t o r e s l o c a t e d i n A s i a n c o u n t r i e s l i k e
J a p a n , H o n g K o n g , Ta i w a n , a n d S i n g a p o r e .
T h r o u g h t h e b r a n d t o u c h p o i n t s , S p o r t b t e n d s c r e a t e
a n e n e r g e t i c , e t h i c a l a n d m u s i c - i n s p i r e d b r a n d i m a g e
t h r o u g h h o l d i n g m u s i c , a t h l e t i c , a n d c h a r i t y e v e n t s . A l l
I t s p r o m o t i o n a l s t r a t e g i e s r e m a i n s a c o n s i s t e n c y o f a
y o u t h f u l p u n k l i f e s t y l e .
A c c o r d i n g t o t h e s t y l e a n d p r i c e r a n g e o f S p o r t b , i t
c o u l d p o s s i b l y t a r g e t y o u n g c o n s u m e r s .
O n e p a r t i c u l a r p r o m o t i o n a l s t r a t e g y t h a t S p o r t b . u s e s
o f t e n i s a m b i e n t m a r k e t i n g . I t s p o n s o r s e v e n t s i n o r d e r
t o d o t h e a d v e r t i s e m e n t s a n d t o i n c r e a s e i t s a c t u a l
v i s i b i l i t y t h r o u g h t h o s e e v e n t s .
A n o t h e r p r o m o t i o n a l s t r a t e g y t h a t i t u s e s i s i n f l u e n c e r
m a r k e t i n g . I t e x p o s u r e s i t s e l f b y s p o n s o r i n g m a n y
a l t e r n a t i v e m u s i c i a n s a n d a t h l e t i c s w h o m h a v e h i g h
p r o f i l e d c e l e b r i t y s t a t u s .
R e g a r d i n g f r o m t h e a n a l y s a t i o n o f S p o r t b ’s b r a n d t o u c h
p o i n t s , i t i s m i s s i n g s o m e e l e m e n t s . A c c o r d i n g t h e
t h e a n a l y s a t i o n , S p o r t b i s m i s s i n g p r o m o t i o n a l m e d i a
c h a n n e l s , l a c k i n g o f i n f o r m a t i o n s o n t h e o f f i c i a l
w e b s i t e , a n d m i s s i n g l o y a l t y s y s t e m .
26. C o n s u m e r P r o f i l e s
21
U r b a n m e t r o p o l i t a n p r o f e s s i o n a l s a r e y o u n g u n m a r r i e d
c o u p l e s o r s i n g l e s b e t w e e n t w e n t i e s a n d t h i r t i e s t h a t
l i v e s i n u r b a n a r e a s . T h e s e y o u n g c o u p l e s a n d s i n g l e s
h a v e g r a d u a t e d f r o m c o l l e g e f e w y e a r s , a n d h a v e b e e n
w o r k i n g i n p r o f e s s i o n a l a n d m a n a g e r i a l o c c u p a t i o n s .
T h e i r f i n a n c i a l s t a t u s o f a r e a w a r e . T h i s t y p e o f
c o n s u m e r s a r e b o r n a n d r a i s e s u r r o u n d e d b y i n t e r n e t
a n d d i g i t a l d e v i c e s . A s t h e y a r e t h e m a j o r p a r t o f t h e
i n t e r n e t g e n e r a t i o n , s m a r t p h o n e a n d i n t e r n e t u s a g e s
h a v e a m a i n r o l e i n t h e i r d a i l y l i v e s . T h e y s p e n t m o r e
t h a n 3 h o u r s a d a y o n t h e i n t e r n e t . T h e y a l s o u s e t h e i r
m o b i l e d e v i c e s t o a c c e s s v a r i e t y o n l i n e c o n t e n t , a n d
h a v e d o w n l o a d a p p s f o r t h e i r f i n i c a l , e n t e r t a i n m e n t ,
t r a v e l a n d s h o p p i n g .
27. 22
G e n d e r : F e m a l e
E d u c a t i o n l e v e l : C o l l e g e P r o f e s s i o n a l
A g e : 3 3
G e o g r a p h i c L o c a t i o n : U r b a n A r e a
A c t i v i t i e s : V i s i t a r t g a l l e r i e s , s h o p p i n g , d o y o g a
I n t e r e s t s : Tr a v e l , r e a d i n g b o o k s , l i s t e n s t o m u s i c s
O p i n i o n s :
Q : H o w o f t e n d o y o u s h o p o n i n t e r n e t ?
A : A b o u t o n c e o r t w i c e p e r w e e k .
Q : H a v e y o u h e a r d a b o u t S p o r t b ?
A : N o
Q : W i l l y o u s h o p i n t h e r e ? ( S h o w i n g t h e c o l l e c t i o n s o f
S p o r t b )
A : O h y e a h , I l i k e i t s p u n k s t y l e
S o c i a l m e d i a s : F a c e b o o k , I n s t a g r a m , P i n t e r e s t , Tu m b l r,
Yo u t u b e
28. C o n s u m e r P r o f i l e s
23
U r b a n s o c i a l i s i n g y o u n g r e n t e r s a r e u n m a r r i e d y o u n g
s i n g l e s b e t w e e n t w e n t i e s t o t h i r t i e s , t h a t l i v e i n c i t i e s .
T h e y a r e a t e a r l y s t a g e s o f t h e i r c a r e e r. G e n e r a l l y t h e s e
y o u n g u r b a n r e n t e r s h a v e e x e c u t i v e j o b s , b u t d u e t o t h e
r e n t a l t h e y h a v e t o p a y e a c h m o n t h , t h e y d o n o t h a v e
m u c h b u d g e t t o s p e n d o n s h o p p i n g . S i m i l a r t o u r b a n
m e t r o p o l i t a n p r o f e s s i o n a l s , t h e y o u n g r e n t e r s u s e t h e
i n t e r n e t a s a p l a t f o r m t o a r r a n g e t h e i r e n t e r t a i n m e n t s
a n d f i n i c a l . C o n t r a s t i n g t o t h e m e t r o p o l i t a n
p r o f e s s i o n a l s , t h e y o u n g r e n t e r s s p e n d l e s s e r t i m e o n
t h e i n t e r n e t . T h e s o c i a l m e d i a s a n d i n t e r n e t a r e m o r e o f
a t o o l f o r b u s i n e s s c o n t a c t i n g a n d t o f o l l o w i n g
c e l e b r i t i e s a n d b r a n d s t h e y l i k e . T h e u r b a n
s o c i a l i s i n g y o u n g r e n t e r s p r e f e r t o l i v e i n a y o u n g
s o c i a l l i f e s t y l e , t h e y l i k e t o s p e n d m o r e t i m e t o b e o u t
w i t h t h e i r f r i e n d s , h a v i n g m e a l o u t s i d e , v i s i t i n g a r t
g a l l e r i e s , a n d g o i n g t o c i n e m a .
29. 24
G e n d e r : M a l e
E d u c a t i o n l e v e l : C o l l e g e P r o f e s s i o n a l
A g e : 2 7
G e o g r a p h i c L o c a t i o n : U r b a n A r e a
A c t i v i t i e s : C l u b b i n g w i t h f r i e n d s , p l a y s s p o r t w i t h
f r i e n d s , h a n g o u t w i t h f r i e n d s , g o t o s t u d i o c l a s s
I n t e r e s t s : L i s t e n s t o m u s i c , p l a y s p o r t s ,
O p i n i o n s :
Q : H o w o f t e n d o y o u s h o p o n i n t e r n e t ?
A : N o t q u i e t m u c h , a b o u t o n c e o r t w i c e a m o n t h .
Q : H a v e y o u h e a r d a b o u t S p o r t b ?
A : N o , n e v e r.
Q : W i l l y o u s h o p i n t h e r e ? ( S h o w i n g t h e c o l l e c t i o n s o f
S p o r t b )
A : Ye a h I t h i n k s o , t h e c l o t h e s l o o k p r e t t y s t y l i s h .
S o c i a l m e d i a s : F a c e b o o k , I n s t a g r a m , S n a p c h a t
30. S W O T A n a l y s i s
Strengths
Weaknesses
25
S p o r t b . h a s a w e a k p r e s e n c e o n t h e i n t e r n e t . I t o n l y h a s a n
o f f i c i a l w e b s i t e a n d a n F a c e b o o k a c c o u n t .
S p o r t b . h a s n o t d e v e l o p e d i t s o n l i n e s t o r e . I t o n l y h a s v e r y
l i m i t e d s e l e c t e d i t e m s o n A g n e s b . ’s o n l i n e s h o p . T h e s t r a t e g y o f
a d a p t i n g s e l e c t i v e m e r c h a n d i s i n g o n t h e i n t e r n e t s e l l i n g , m a k e s
t h e c o n s u m e r s h a r d p u r c h a s e t h e p r o d u c t s t h e l i k e o n l i n e .
T h e r e a r e o n l y s e l e c t i v e i t e m s o f S p o r t b . a v a i l a b l e i n t h e U n i t e d
K i n g d o m .
I t h a s n o t d e v e l o p i t s l o y a l t y p r o g r a m .
T h e p r o d u c t s o f S p o r t b . a r e d e s i g n e d b y d e s i g n e r s e x c l u s i v e l y.
S p o r t b . p r o d u c e s h i g h q u a l i t y p r o d u c t s .
S p o r t b . h a v e c l o s e r e l a t i o n s h i p w i t h a l t e r n a t i v e m u s i c i a n s a n d
s p o r t a t h l e t i c s .
S p o r t b . a l s o h a s a n e x c l u s i v e s i g n a t u r e t o n e o n i t s v i s u a l
m e r c h a n d i s i n g .
T h e b r a n d u s e s r e c y c l a b l e m a t e r i a l s t o d o t h e p a c k a g i n g o f i t s
p r o d u c t s .
T h e r e t a i l s t o r e s a r e a l l l o c a t e d i n p r i m e a r e a s i n c i t i e s . I t i s
e a s y f o r p e o p l e t o f i n d .
31. Opportunities
Threats
26
A s m e n t i o n e d , h a v i n g w e a k e x i s t e n c e o n t h e i n t e r n e t i s o n e
m a j o r w e a k n e s s o f S p o r t b . T h e r e a r e p o s s i b i l i t i e s f o r S p o r t b .
t o r e a c h o u t m o r e c o n s u m e r s o n t h e i n t e r n e t i f i t h a s m o r e
s o c i a l m e d i a a c c o u n t s , a n d o n l i n e s h o p .
To i m p r o v e i t s c u s t o m e r r e l a t i o n s h i p m a n a g e m e n t b y d e v e l o p a
l o y a l t y p r o g r a m .
S p o r t b . i s m i s s i n g o u t i t s p o t e n t i a l c o n s u m e r s i n t h e U n i t e d
K i n g d o m . I t h a s n o t d e v e l o p e d i t s m a r k e t i n t h e U K y e t . T h e r e
a r e g r e a t c h a n c e s t o r e a c h o u t c o n s u m e r s i n U K i f i t l a u n c h e s
p o p u p s t o r e s i n L o n d o n .
T h e c o n s u m e r s t o d a y h a v e l o w b r a n d l o y a l t y.
F a s t f a s h i o n i s r a i s i n g q u i c k l y. F a s t f a s h i o n r e t a i l e r s o f f e r
d e s i g n f u l p r o d u c t s i n a c h e a p e r p r i c e a n d f a s t e r p h a s e .
Tr a d i t i o n a l f a s h i o n b r a n d s l i k e S p o r t b . a r e f o r c e d t o c o m p e t e
w i t h b r a n d s l i k e Z a r a , H & M .
S p o r t b . h a s m a n y r e t a i l s t o r e s i n A s i a , b u t A s i a e c o n o m y ’s
p e r f o r m a n c e i s n o t a s g o o d a s p r e d i c t e d . I n o t h e r w o r d s , t h e
b u y i n g p o w e r o f A s i a i s d e c r e a s i n g .
“ R e n t a l s h a v e m o r e t h a n t r i p l e d i n t h e p a s t f i v e y e a r s , w h i l e
p r o p e r t y p r i c e s h a v e r i s e n 5 0 p e r c e n t . ” s a i d b y P e t e r L e o n g , t h e
e x e c u t i v e o f S p o r t b . m a n a g e m e n t t e a m i n H o n g K o n g . A c c o r d i n g
t o t h e s t a t e m e n t , r e n t a l i s a b i g c o s t t o S p o r t b .
32. S W O T F i n d i n g s
27
Develope a new market
S i n c e t h e m a r k e t o f S p o r t b . i n A s i a w a s d e v e l o p e d .
T h e r e m i g h t b e o t h e r c o u n t r i e s i n E u r o p e t h a t S p o r t b .
i s m i s s i n g o u t . T h e A g n e s b . s t o r e s i n U n i t e d K i n g d o m
o n l y o f f e r s s e l e c t i o n i t e m s o f S p o r t b . A c c o r d i n g t o t h i s
c o n d i t i o n , t h e m a r k e t i n U n i t e d K i n g d o m i s u n d e v e l o p e d .
T h e r e m i g h t b e a n o p p o r t u n i t y f o r S p o r t b . t o l a u n c h a
i n d i v i d u a l p o p u p s t o r e i n L o n d o n .
Potential consumers on the internet
S p o r t b . i s m i s s i n g o p p o r t u n i t i e s o n l i n e . I t h a s a w e a k
v i s i b i l i t y o n s o c i a l m e d i a s . T h e o n l y o f f i c i a l s o c i a l
m e d i a a c c o u n t t h a t i t h a s i s F a c e b o o k . I n t h i s c a s e ,
S p o r t b . m i g h t b e m i s s i n g o u t a l o t o f p r o m o t i o n a l
c h a n n e l s o n t h e i n t e r n e t . T h e r e w i l l b e o p p o r t u n i t i e s t o
r e a c h o u t m o r e c u s t o m e r s i f S p o r t b . c r e a t e s m o r e
s o c i a l m e d i a a c c o u n t s .
Online Shop
S p o r t b . d o e s n o t h a v e a n o n l i n e s h o p . A c c o r d i n g t o a
d a t a f r o m S t a t i s t i c t h e r e a r e 7 0 % a d u l t s a r o u n d w o r l d
t h a t s h o p s o n l i n e , a n d t h e n u m b e r i s s t i l l g r o w i n g . I n
o t h e r w o r d s , S p o r t b . i s m i s s i n g o u t c o n s u m e r s o n t h e
i n t e r n e t . T h e m i g h t b e a g r e a t o p p o r t u n i t y f o r S p o r t b .
t o i n c r e a s e i t s s a l e s i f i t d e v e l o p e d i t s o n l i n e s h o p .
34. H a u t e C o u t u r e
&
C o u t u r e
L u x u r y D e s i g n e r
&
P r e m i u m B r a n d s
M i d d l e M a r k e t
M a s s M a r k e t
V a l u e M a r k e t
M a r k e t P o s i t i o n
B r a n d P y r a m i d
29
35. 30
S p o r t b o f f e r s a f f o r d a b l e d e s i g n e r c l o t h i n g .
A c c o r d i n g t o t h e f a s h i o n a b i l i t y a n d t h e p r i c e
f r a m e w o r k o f S p o r t b , i t w a s a s s u m e d t h a t i t i s
l o c a t e d i n t h e m i d d l e f a s h i o n m a r k e t .
36. M a r k e t P o s i t i o n
B r a n d A d j a c e n c y M a p
P r i c e
F a s h i o n a b i l i t y
31
37. 32
A c c o r d i n g t o t h e l o c a t i o n o f S p o r t b a s
d e m o n s t r a t e d i n t h e b r a n d a d j a c e n c y m a p , S p o r t
b h a s a a b o v e a v e a g e f a s h i o n a b i l i t y a n d p r i c e t o
i t s c o m p e t i t o r s .
38. C o m p e t i t o r s
Strengths
Weaknesses
33
P r o d u c t s o f C o m m e d e s g a r ç o n s P l a y a r e i n h i g h q u a l i t y
a n d h a s a h i g h e n d d e s i g n a n d i c o n i c s t y l e .
H i g h a c c e s s i b i l i t y o n t h e i n t e r n e t . I t s p r o d u c t s c a n b e
f o u n d o n m a n y o n l i n e s h o p s l i k e G o o d h o o d , E n d c l o t h i n g
.
S t r o n g a t c o l l a b o r a t i o n w i t h o t h e r b r a n d s , l i k e c o n -
v e r s e .
H i g h a m o u n t o f f o l l o w e r s o n s o c i a l m e d i a p l a t f o r m s . I t
h a s 1 0 0 , 9 3 6 l i k e s o n F a c e b o o k , a n d 1 3 , 7 2 0 f o l l o w e r s o n
Tw i t t e r.
C r e a t e d h i g h a w a r e n e s s b y l a u n c h i n g p o p u p s t o r e s i n
w o r l d w i d e d u r i n g 2 0 0 4 t o 2 0 0 9 .
C o m m e d e s g a r ç o n s P l a y h a s s h o r t p r o d u c t w i d t h . T h e
p r o d u c t o f i t o n l y c o m e s i n 4 t o f i v e d i f f e r e n t s t y l e s .
U s e s v e r y l e s s s o c i a l m e d i a p l a t f o r m s .
L o w a c c e s s i b i l i t y t o i t s r e t a i l s t o r e s . A l t h o u g h t h e
a c c e s s i b i l i t y o f C o m m e d e s g a r ç o n s P l a y a r e h i g h o n
t h e i n t e r n e t a n d i n s o m e s e l e c t s h o p s , i t d o e s n o t h a v e
m a n y r e t a i l s . T h e r e f o r e c o n s u m e r s h a v e l i m i t e d
p h y s i c a l e v i d e n c e s , a n d e x p e r i e n c e s .
39. Opportunities
Threats
34
To r e l e a s e o n l i n e p r e s s , m i g h t b e a n o p t i o n t h a t w i l l
h e l p t o r e a c h o u t p o t e n t i a l c o n s u m e r s o n t h e i n t e r n e t .
C o m m e d e s g a r ç o n s P l a y c a n o p e n o n e o r t w o m o r e
c o n c e p t s h o p s t h a t o n l y p r o m o t e s t h e b r a n d i t s e l f , i n
o r d e r t o g i v e m o r e p h y s i c a l e x p e r i e n c e t o i t c o n s u m e r s .
T h e r i s e o f h i g h f a s h i o n f o r c e s s l o w f a s h i o n b r a n d
t o a c c e l e r a t e t h e i r p r o d u c t i o n p r o c e s s . I t a l s o f o r c e s
b r a n d s l i k e C o m m e d e s g a r ç o n s t o c o m p e t e i n t h e v a l u e
o f p r i c e .
T h e r e a r e m a n y f a k e p r o d u c t s o f C o m m e d e s g a r ç o n s
P l a y. T h e l a c k o f q u a l i t y o f t h o s e f a k e p r o d u c t s m i g h t
t a k e a w a y s t h e s a l e s a n d d e c r e a s e t h e b r a n d i m a g e i n
c o n s u m e r s m i n d .
40. C o m p e t i t o r s
Strengths
Weaknesses
35
B a t h i n g A p e h a v e h i g h a c c e s s i b i l i t y. I t i s v i s i b l e o n l i n e
a n d p h y s i c a l . B a t h i n g A p e h a s s t o r e s a c r o s s A s i a , a n d i t
h a s c o l l e c t i o n s i n S e l f r i d g e s a n d s o m e s e l e c t s h o p s .
B a t h i n g A p e i s g o o d a t c o b r a n d i n g . I t l a u n c h e s m a n y
c o l l e c t i o n s b y c o o p e r a t i o n w i t h o t h e r b r a n d s .
B a t h i n g A p e h a s a i c o n i c s t y l e . I t h a s d e v e l o p i t s i c o n i c
l o o k w i t h c o l o u r s a n d c a m o u f l a g e .
T h e p r i c e o f B a t h i n g A p e i s h i g h . M a n y c o n s u m e r s t h i n k
t h a t t h e B a t h i n g A p e i s t o o e x p e n s i v e .
O n e o f i t s f o u n d e r N i g o , l e f t t h e c o m p a n y.
A c c o r d i n g t o s o m e o f t h e c o n s u m e r s s u u g g e s t i o n , t h e y
c l a i m t h a t t h e s i z e r a n g e o f t h e p r o d u c t i s n o t w i d e
e n o u g h . T h e r e a r e m a n y m i s s i n g s i z e s .
41. Opportunities
Threats
36
B y l a u n c h i n g c o n c e p t s t o r e t o g i v e c o n s u m e r s m o r e
p h y s i c a l e x p e r i e n c e s .
U s e m o r e s o c i a l m e d i a a c c o u n t s l i k e P i n t e r e s t , Yo u t u b e
t o s e t t h e m e s f o r t h e b r a n d .
R e d e s i g n a n d c r e a t i n g a n o t h e r s t y l e o f l o o k , m i g h t
r e c a t c h i t s c o n s u m e r s ’ a t t e n t i o n .
B a t h i n g A p e i s f o r c e t o c o m p e t e u n d e r t h e p r i c e c o m -
p e t i t i o n w i t h f a s t f a s h i o n b r a n d s . M a n y f a s t f a s h i o n
b r a n d s l i k e F o r e v e r 2 1 h a s c o l l e c t i o n s t h a t i s s i m i l a r
t o B a t h i n g A p e , w h i c h m e a n s B a t h i n g A p e i s f a c i n g t h e
t h r e a t o f c h e a p e r b r a n d s a r e o f f e r i n g t h e s a m e l e v e l
f a s h i o n a b i l i t y p r o d u c t i t s e l l s .
42. C o m p e t i t o r s
Strengths
Weaknesses
37
A . P. C p r o d u c e s h i g h q u a l i t y a p p e a l s .
A . P. C a l s o d o e s c o l l a b o r a t i o n w i t h o t h e r b r a n d s l i k e
N i k e , C a r h a r t t , i n o r d e r t o c r e a t e c o n s u m e r s a w a r e n e s s .
A . P. C i s h i g h l y v i s i b l e o n l i n e . I t s p r o d u c t s c a b e f o u n d
o n m a n y o n l i n e s e l e c t s h o p s l i k e E n d c l o t h i n g , F a r f e t c h .
A . P. C h a s a r e t a i l i n L o n d o n , w h i c h f u l l y r e p r e s e n t s t h e
b r a n d ’s t h e m e .
A . P. C h a s u s e a l o t o f s o c i a l m e d i a s t o p r o m o t e i t s
c o l l e c t i o n s a n d b r a n d .
T h e r e a r e s u g g e s t i o n s c l a i m t h e o n l i n e c u s t o m e r
s e r v i c e o f A . P. C i s n o t s t r o n g e n o u g h . I t t a k e s t o o l o n g
f o r t h e o n l i n e c u s t o m e r s e r v i c e t e a m t o a n s w e r q u e s -
t i o n s f r o m c o n s u m e r s .
A . P. C h a s a n h i g h p r i c e a r c h i t e c t u r e . M a n y c o n s u m e r s
s t a t e t h a t t h e y t h i n k t h e p r i c i n g o f A . P. C i s t o o h i g h f o r
i t s d e s i g n .
T h e p r o d u c t s o f A . P. C h a s l a c k o f a w a r e n e s s . T h e
c o l l e c t i o n s o f e a c h s e a s o n w a s t o o c l a i m e d t h a t a r e t o o
s i m i l a r.
43. Opportunities
Threats
38
T h e r e m i g h t b e o p p o r t u n i t i e s f o r A . P. C t o c r e a t e m o r e
a w a r e n e s s , i t A . P. C l a u n c h e s s o m e e v e n t s b y c o l o r a t i o n
w i t h o t h e r a r t i s t s .
A . P. C c a n d e v e l o p i t s s i g n a t u r e s t y l e .
T h e r e a r e m a n y b r a n d s t h a t o f f e r s c h e a p e r a n d s i m i l a r
p r o d u c t s .
46. C o m p e t i t o r s
A n a l y s i s
41
T h r e e o f t h e b r a n d s d o c o l l a b o r a t i o n s w i t h o t h e r b r a n d s
i n o r d e r t o c r e a t e c o n s u m e r s a w a r e n e s s , a n d r e a c h o u t
f o r t h e i r p o t e n t i a l c o n s u m e r s .
T h e s t r a t e g y o f l a u n c h i n g p o p u p s t o r e s b y C o m m e d e s
g a r ç o n s P l a y d u r i n g 2 0 0 4 t o 2 0 0 9 w a s a g r e a t s u c c e s s .
T h e s t r a t e g y h e l p s C o m m e d e s g a r ç o n s P l a y t o d i s c o v e r
p o t e n t i a l c o n s u m e r s , a n d c r e a t e b r a n d a w a r e n e s s .
T h e c o m p e t i t o r b r a n d s h a v e h a v e a d a p t t h e u s a g e o f
d e v e l o p i n g o n l i n e s t o r e s . T h e y s e e k t o u s e o n l i n e s h o p
a s a p l a t f o r m t o r e a c h c o n s u m e r s o n t h e i n t e r n e t , a n d
t e n d t o i n c r e a s e s a l e s .
A l t h o u g h t h e c o m p e t i t i o n b r a n d s h a v e a d a p t t h e u s a g e
o f m e d i a m a r k i n g , b u t s o m e o f t h e o f f i c i a l a c c o u n t s a r e
n o t d e v e l o p e d o r u p d a t e d .
T h e m i d d l e m a r k e t b r a n d s a r e f o r c e t o c o m p e t e w i t h
m a s s m a r k e t b r a n d s i n d i r e c t l y. T h e c o m p e t i t i o n b r a n d s
h a s a c o m m o n t h r e a t w h i c h i s t h e r i s e n o f f a s t f a s h i o n .
T h e b r a n d s f r o m t h e m i d d l e m a r k e t a r e f o r c e d t o
a c c e l e r a t e t h e s p e e d o f t h e p r o d u c t i o n a n d t o c o m p e t e
w i t h l o w e r p r i c e b u t s i m i l a r p r o d u c t s .
48. E v a l u a t i o n
43
T h e f i n d i n g s f o r m S p o r t b m a r k e t i n g m i x s h o w s t h a t
i t h a s a w e a k p r e s e n c e o n t h e i n t e r n e t . I t o n l y h a s a n
F a c e b o o k a c c o u n t a n d a n o f f i c i a l w e b s i t e t h a t o f f e r s
l i m i t e d i n f o r m a t i o n . A c c o r d i n g t o t h i s s i t u a t i o n ,
s u g g e s t i o n c l a i m s t h a t h e r e m i g h t b e o p p o r t u n i t i e s
f o r S p o r t b t o i n c r e a s e i t s p r e s e n c e o n t h e i n t e r n e t b y
a d a p t m o r e u s a g e o f m e d i a i n f l u e n c e r a n d u s e s m o r e
o n l i n e c h a n n e l s t o p r o m o t e t h e b r a n d . A d a t a f r o m
S t a t i s t i a a l s o s h o w s t h a t t h e r e a r e 7 0 % a d u l t s o n t h e
w o r l d s h o p s o n t h e i n t e r n e t . A c c o r d i n g t o t h e s t a t u s ,
s u g g e s t i o n c l a i m s t h a t t h e r e a r e p o s s i b i l i t i e s f o r S p o r t
b t o r e a c h o u t p o t e n t i a l c o n s u m e r s o n t h e i n t e r n e t b y
l a u n c h i n g a n o n l i n e s h o p .
S t r e n g t h e n s t h e p r e s e n c e o n l i n e ! !
49. 44
T h e r e s u l t f r o m S p o r t b ’s S W O T a n a l y s i s i s s u e s t h a t i t
h a s n o t y e t d e v e l o p e d i t s m a r k e t i n t h e U K . A c c o r d i n g
t o t h e a n a l y s a t i o n f r o m c o m p e t i t o r f i n d i n g s c h a p t e r,
o n e o f S p o r t b ’s c o m p e t i t i v e b r a n d , C o m m e d e s g a r ç o n s
P l a y, h a s e x p e r i e n c e d a g r e a t s u c c e s s o f c r e a t i n g h i g h
c o n s u m e r a w a r e n e s s b y l a u n c h i n g p o p u p s t o r e s a r o u n d
t h e w o r l d d u r i n g 2 0 0 4 t o 2 0 0 9 . T h e r e a r e s u g g e s t i o n s
c l a i m t h a t t h e r e m i g h t b e a n o p p o r t u n i t y f o r S p o r t b t o
d e v e l o p m o r e c o n s u m e r s i n t h e U K , i f i t a d a p t s t h e
u s a g e o f l a u n c h i n g p o p - u p s t o r e s a r o u n d L o n d o n .
P o t n e t i a l c u s t o m e r s i n U K ! !
50. E v a l u a t i o n
45
L o y a l t y P r o g r a m ! !
A c c o r d i n g t o t h e m a r k e t i n g m i x a n a l y s a t i o n o f S p o r t b ,
i t c l a i m s t h a t S p o r t b e m p h a s i s e s o n p r o v i d i n g p h y s i c a l
e x p e r i e n c e t o i t s c o n s u m e r s , b u t i t h a s n o t y e t
d e v e l o p e d a l o y a l t y p r o g r a m . S u g g e s t i o n s c l a i m t h a t
t h e r e m i g h t b e o p p o r t u n i t i e s f o r S p o r t b t o i m p r o v e
c o n s u m e r r e l a t i o n s h i p m a n a g e m e n t , a n d d e v e l o p i t s
l o y a l c o n s u m e r s b y d e v e l o p i n g a l o y a l t y p r o g r a m .
52. R e f e r e n c e
Cover
Vogue. (2011) Sport b. logo.[image] Available at:
http://www.vogue.com.tw/feature/entertainment/photo-4662-35860.html[1,May 2016]
Sport b. (2012) Sport b. grey.[image] Available at:
https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462096776./332506266807490/?type=3&theater[1,May,2016]
About Sport b.
Soames, Gemma. (2013) The busy Agnes b and her timeless fashion kingdom. Available at:
http://www.educationpost.com.hk/resources/art-design/130807-fashion-designer-agnes-b-trou-
ble[1,May,2016]
O’Hagan, Sean. (2006) Agnes B. Available at:
http://www.theguardian.com/lifeandstyle/2006/feb/19/shopping.fashion[1,May,2016]
Agnes b. (n.d) Sport b. Available at:
http://europe.agnesb.com/en/moteur/search?q=sport[1,May,2016]
Sport b. (2015) Sport b. painting logo.[image] Available at:
https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462097229./923611267696984/?type=3&theater[1,Mat,2016]
Vogue. (2011) Sport b. logo.[image] Available at:
http://www.vogue.com.tw/feature/entertainment/photo-4662-35860.html[1,May 2016]
Agnes b. (n.d) Agnes b logo.[image] Available at:
http://asia.agnesb.com/en/bside/section/about-agnes-1/from-the-beginning-1[1,May,2016]
Product
Twang, Denise. (2013) French style that change with the times. Available at:
http://www.scmp.com/business/companies/article/1300779/french-style-changes-times[1,-
May,2016]
Agnes b. (n.d) Agnes b logo.[image] Available at:
http://asia.agnesb.com/en/bside/section/about-agnes-1/from-the-beginning-1[1,May,2016]
Sport b. (2016) SS16 Collection Men.[image] Available at: https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462097226./1035899166468193/?type=3&theater[1,May,2016]
Sport b. (2016) SS16 Collection Women.[image] Available at: https://www.facebook.com/sportb/
photos/pb.133135446744574.-2207520000.1462097226./1035899166468193/?type=3&theater[1,-
May,2016]
Sport b. (2014) Bracelet.[image] Available at: https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462097742./814144715310307/?type=3&theater[1,May,2016]
Vogue. (2011) Sport b. logo.[image] Available at:
http://www.vogue.com.tw/feature/entertainment/photo-4662-35860.html[1,May 2016]
Price
Marketing Study. (2012) Agnes b. in China. Available at:
http://daxueconsulting.com/agnes-b-in-china/[1,May,2016]
Sport b. (2015) Outfit.[image] Available at:
https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462098148./914809211910523/?type=3&theater[1,May,2016]
53. Place
Marketing Study. (2012) Agnes b. in China. Available at:
http://daxueconsulting.com/agnes-b-in-china/[1,May,2016]
Twang, Denise. (2013) French style that change with the times. Available at:
http://www.scmp.com/business/companies/article/1300779/french-style-changes-times[1,-
May,2016]
Agnes b. (n.d) Sport b location Hong Kong.[image] Available at:
http://www.agnesb.eu/stores/china/shanghai/shanghai-ifc-mall-sport-b[1,May,2016]
Agnes b. (n.d) Sport location Taipei.[image] Available at:
http://www.agnesb.eu/stores/hong-kong-/hong-kong[1,May,2016]
Agnes b. (n.d) Sport b location Shanghai.[image] Available at:
http://www.agnesb.eu/stores/taiwan/taipei[1,May,2016]
Vogue. (2011) Sport b. logo.[image] Available at:
http://www.vogue.com.tw/feature/entertainment/photo-4662-35860.html[1,May 2016]
Promotion
AFP. (2016) Agnes B, The French style mogul who hates fashion. Available at:
http://www.breitbart.com/news/agnes-b-the-french-style-mogul-who-hates-fashion/[1,May,2016]
Marketing Study. (2012) Agnes b. in China. Available at:
http://daxueconsulting.com/agnes-b-in-china/[1,May,2016]
Twang, Denise. (2013) French style that change with the times. Available at:
http://www.scmp.com/business/companies/article/1300779/french-style-changes-times[1,-
May,2016]
Analysation from the author.
Sport b. (2015) Skateboard.[image] Available at:
https://www.facebook.com/sportb/photos_stream?tab=photos_stream[1,May,2015]
Sport b. (2011) Live concert Taipei.[image] Available at:
https://www.facebook.com/sportb/photos_stream?tab=photos_stream[1,May,2015]
Sport b. (2011) Live concert Singapore.[image] Available at:
https://www.facebook.com/sportb/photos_stream?tab=photos_stream[1,May,2015]
Sport b. (2012) IMPALAS.[image] Available at:
https://www.facebook.com/sportb/photos_stream?tab=photos_stream[1,May,2015]
Other Ps
Agnes b. (n.d) Return policies. Available at:
http://www.agnesb.co.uk[1,May,2016]
Analysation from the author.
Sport b. (2011) Hong Kong flagship store.[image] Available at:
https://www.facebook.com/media/set/?set=a.232087056849412.60317.133135446744574&-
type=3[1,May,2016]
Sport b. (2011) Hong Kong flagship store02.[image] Available at:
https://www.facebook.com/media/set/?set=a.232087056849412.60317.133135446744574&-
type=3[1,May,2016]
Sport b. (2011) Hong Kong flagship store03.[image] Available at:
https://www.facebook.com/media/set/?set=a.232087056849412.60317.133135446744574&-
type=3[1,May,2016]
Sport b.(2016) Hanger.[image] Available at:
https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462099529./1059908337400609/?type=3&theater[1,May,2016]
54. Packaging
Agnes b. (n.d) B.Green. Available at:
http://asia.agnesb.com/en/bside/section/for-a-good-cause-2/b-green-4[1,May,2016]
Pixnet. (2011) Packaging 01.[image] Available at:
http://divetoheaven.pixnet.net/blog/post/36036156-%5B開開%5D-sport-b.-開開[1,May,2016]
Pixnet. (2011) Packaging 02.[image] Available at:
http://divetoheaven.pixnet.net/blog/post/36036156-%5B開開%5D-sport-b.-開開[1,May,2016]
Sport b. (2012) Reusable bag.[image] Available at:
https://www.facebook.com/sportb/photos/
pb.133135446744574.-2207520000.1462099947./429515757106540/?type=3&theater[1,May,2016]
Visual Merchandising
Analysation from the author
Agnes b. (n.d) Sport location Taipei.[image] Available at:
http://www.agnesb.eu/stores/hong-kong-/hong-kong[1,May,2016]
Vicster. (2011) Sport b. musical festival logo.[image] Available at:
http://www.vault-mag.com/2011/08/30/sport-b-plugged-2011-asian-music-festival-singapore-2-
september-2011/[2,May,2016]
Ethics
Agnes b. (n.d) Nepal Heart Brooch. Available at:
http://europe.agnesb.com/en/bside/section/for-a-good-cause/charities[2,May,2016]
Agnes b. (n.d) Red scarf. Available at:
http://europe.agnesb.com/en/bside/section/for-a-good-cause/charities[2,May,2016]
Agnes b. (n.d) Humanitarian Project. Available at:
http://europe.agnesb.com/en/bside/section/for-a-good-cause/charities[2,May,2016]
Agnes b. (n.d) B.Green. Available at:
http://asia.agnesb.com/en/bside/section/for-a-good-cause-2/b-green-4[1,May,2016]
Brand Touching Points
AFP. (2016) Agnes B, The French style mogul who hates fashion. Available at:
http://www.breitbart.com/news/agnes-b-the-french-style-mogul-who-hates-fashion/[1,May,2016]
Analysation by the author
Cwelich, Lorraine. (2013) Agnes b makes her directional debut. Available at:
http://www.elle.com/culture/movies-tv/news/a23794/agnes-b-my-name-is-hmmm/[1,May,2016]
Twang, Denise. (2013) French style that change with the times. Available at:
http://www.scmp.com/business/companies/article/1300779/french-style-changes-times[1,-
May,2016]
Marketing Study. (2012) Agnes b. in China. Available at:
http://daxueconsulting.com/agnes-b-in-china/[1,May,2016]
Consumer Profiles
CACI. (n.d) Acron usuer guide. London. CACI
Interview by the author
Interview by the author
Sport b. (2015) consumer 01.[image] Available at:
https://www.facebook.com/sportb/photos_stream[2,May,2016]
Sport b. (2015) consumer 02.[image] Available at:
https://www.facebook.com/sportb/photos_stream[2,May,2016]
Sport b. (2015) consumer 03.[image] Available at:
https://www.facebook.com/sportb/photos_stream[2,May,2016]
55. Sport b. (2015) consumer 04.[image] Available at:
https://www.facebook.com/sportb/photos_stream[2,May,2016]
Sport b. (2015) consumer 05.[image] Available at:
https://www.facebook.com/sportb/photos_stream[2,May,2016]
Sport b. (2015) consumer 06.[image] Available at:
https://www.facebook.com/sportb/photos_stream[2,May,2016]
SWOT
Creche, Isabelle-Marie. (2008) Hong Kong’s new obsession. Available at:
http://www.vogue.co.uk/news/2008/10/27/agnes-b-opens-hong-kong-store[2,May,2016]
Cootoyour. (n.d) Marketing plan for Agnes b. Available at:
https://www.scribd.com/doc/84833940/Man-Sin-52502439-Marketing-Plan-for-Agnes-b[2,-
May,2016]
Mbalskool. (n.d) Agnes SWOT. Available at:
http://www.mbaskool.com/brandguide/lifestyle-and-retail/3781-agnes-b.html[2,May,2016]
Vicster. (2011) Sport b. musical festival logo.[image] Available at:
http://www.vault-mag.com/2011/08/30/sport-b-plugged-2011-asian-music-festival-singapore-2-
september-2011/[2,May,2016]
Market Position
O’Hagan, Sean. (2006) Agnes B. Available at:
http://www.theguardian.com/lifeandstyle/2006/feb/19/shopping.fashion[1,May,2016]
Marketing Study. (2012) Agnes b. in China. Available at:
http://daxueconsulting.com/agnes-b-in-china/[1,May,2016]
Twang, Denise. (2013) French style that change with the times. Available at:
http://www.scmp.com/business/companies/article/1300779/french-style-changes-times[1,-
May,2016]
Vogue. (2011) Sport b. logo.[image] Available at:
http://www.vogue.com.tw/feature/entertainment/photo-4662-35860.html[1,May 2016]
Paul Smith. (n.d) logo.[image] Available at:
http://www.paulsmith.co.uk/uk-en/shop/mens/jeans-collection[2,May,2016]
Armani Exchange. (n.d) logo. [image] Available at:
http://www.armaniexchange.com/jump.do?itemID=15&itemType=SINGLESLOT&uk=home&bgIm-
age=bgcountry9[2,May,2016]
Calvin Klein Jeans. (n.d) logo. [image] Available at:
http://uk.calvinklein.com/store/en[2,May,2016]
A.P.C. (n.d) logo.[image] Available at:
https://www.apc.fr/wwuk/[2,May,2016]
Comme des garçons Play. (n.d) logo.[image] Availabe at:
http://shop.doverstreetmarket.com/comme-des-garcons/play[2,May,2016]
BAPE. (n.d) logo.[image] Available at:
http://us.bape.com[2,May, 2016]
AllSaints. (n.d) logo.[image] Available at:
http://www.allsaints.com[2,May,2016]
Competitors
Chen, Ziang. (2012) A.P.C. Available at:
https://prezi.com/ftmc0jcvhdtl/apc/[2,May,2016]
Hsu, Eugenie. (2013) Comme des garçons Play. Available at:
https://prezi.com/djpexh6zigwe/copy-of-comme-des-garcons-brand-management/[2,May,2016]
56. Kendall, Jayden. (2013) Streetwear society. Available at:
https://prezi.com/nax7chuxzzm1/streetwear-society/[2,May,2016]
A.P.C. (n.d) logo.[image] Available at:
https://www.apc.fr/wwuk/[2,May,2016]
BAPE. (n.d) logo.[image] Available at:
http://us.bape.com[2,May, 2016]
Comme des garçons Play. (n.d) logo.[image] Availabe at:
http://shop.doverstreetmarket.com/comme-des-garcons/play[2,May,2016]
Evaluation
Chahal, Mindi. (2016) What does digital transformation really mean. Available at:
https://www.marketingweek.com/2016/04/14/what-does-digital-transformation-really-mean/
[2,May,2016]
Creche, Isabelle-Marie. (2008) Hong Kong’s new obsession. Available at:
http://www.vogue.co.uk/news/2008/10/27/agnes-b-opens-hong-kong-store[2,May,2016]
Cootoyour. (n.d) Marketing plan for Agnes b. Available at:
https://www.scribd.com/doc/84833940/Man-Sin-52502439-Marketing-Plan-for-Agnes-b[2,-
May,2016]
Mbalskool. (n.d) Agnes SWOT. Available at:
http://www.mbaskool.com/brandguide/lifestyle-and-retail/3781-agnes-b.html[2,May,2016]
Hsu, Eugenie. (2013) Comme des garçons Play. Available at:
https://prezi.com/djpexh6zigwe/copy-of-comme-des-garcons-brand-management/[2,May,2016]
WGSN. (2015) Top five consumer retail trends. Available at:
https://www.wgsn.com.ezproxy.bcu.ac.uk/myfolders/attach.php?path=http%3A%2F%2Fwww.wgsn.
com%2F%2Fstorage%2Fvol17%2Ffo_image_store%2Fcached%2Fboards%2F63634%2F/board.pd-
f&filename=Top_5_Consumer_%26_Retail_Trends_Japan.pdf, https://www.wgsn.com.ezproxy.bcu.
ac.uk/content/board_viewer/[2,May,2016]
oames, Gemma. (2013) The busy Agnes b and her timeless fashion kingdom. Available at:
http://www.educationpost.com.hk/resources/art-design/130807-fashion-designer-agnes-b-trou-
ble[1,May,2016]
O’Hagan, Sean. (2006) Agnes B. Available at:
http://www.theguardian.com/lifeandstyle/2006/feb/19/shopping.fashion[1,May,2016]
Agnes b. (n.d) Sport b. Available at:
http://europe.agnesb.com/en/moteur/search?q=sport[1,May,2016]
Richter, Felix. (2015) How much online shopper around the world are spending. Available at:
https://www.statista.com/chart/3790/e-commerce-revenue-per-online-shopper/[2,May,2016]
Hobbs, Thomas. (2016) Brands hoping Facebook massager can refine customer service. Available at:
https://www.marketingweek.com/2016/04/08/brands-and-agencies-confident-facebook-messen-
ger-can-redefine-customer-service/[2,May,2016]
Chahal, Mindi. (2016) What does digital transformation really mean. Available at:
https://www.marketingweek.com/2016/04/14/what-does-digital-transformation-really-mean/
[2,May,2016]
Tesseras, Lucy. (2016) Fashion brands struggling to find the right social media influencer. Available
at:
https://www.marketingweek.com/2016/01/27/youtubers-key-to-fashion-and-beauty-brands/
[2,May,2016]
WGSN. (2016) Pinterest. Available at:
https://www.wgsn.com.ezproxy.bcu.ac.uk/myfolders/attach.php?path=http%3A%2F%2Fwww.wgsn.
com%2F%2Ffashionoffice%2Fcached_data%2F2012%2Fretail%2Ffeature%2F07_july%2Fpower_
of_pinterest_21099%2F/board.pdf&filename=The_Power_of_Pinterest.pdf, https://www.wgsn.com.
57. ezproxy.bcu.ac.uk/content/board_viewer/[2,May,2016]
WGSN. (2015) Top five consumer retail trends. Available at:
https://www.wgsn.com.ezproxy.bcu.ac.uk/myfolders/attach.php?path=http%3A%2F%2Fwww.wgsn.
com%2F%2Fstorage%2Fvol17%2Ffo_image_store%2Fcached%2Fboards%2F63634%2F/board.pd-
f&filename=Top_5_Consumer_%26_Retail_Trends_Japan.pdf, https://www.wgsn.com.ezproxy.bcu.
ac.uk/content/board_viewer/[2,May,2016]
WGSN. (2016) London Fashion Weekend Highlights. Available at:
https://www.wgsn.com.ezproxy.bcu.ac.uk/myfolders/attach.php?path=http%3A%2F%2Fwww.wgsn.
com%2F%2Fstorage%2Fvol20%2Ffo_image_store%2Fcached%2Fboards%2F64817%2F/board.pdf&-
filename=London_Fashion_Week_Retail_Highlights.pdf, https://www.wgsn.com.ezproxy.bcu.ac.uk/
content/[2,May,2016]
58. Complete the details marked in the coloured text and leave everything else blank. Where appropriate, copy and paste your
submission after the first pages as indicated. You are reminded of the University regulations on cheating. Except where the
assessment is group-based, the final piece of work which is submitted must be your own work. Close similarity between
submissions is likely to lead to an investigation for cheating. You must submit a file in a PDF format.
Assessment Coversheet
and Feedback Form
Faculty of ADM
School of Fashion and Textiles
!
Student Name Po-Chuan,Tseng (Nelson) Reasonable Adjustments
Student Number 15104548
Check this box [x] if the Faculty has
notified you that you are eligible for
a Reasonable Adjustment (including
additional time) in relation to the
marking of this assessment. Please
note that action may be taken under
the University’s Student Disciplinary
Procedure against any student
making a false claim for
Reasonable Adjustments.
Course and Year Level 4
Module Code FAS 4020
Module Title Digital Marketing, Branding and PR
Module Tutor Lindsay Pressdee / Sophie Johnson
First Attempt (where the full range of marks is available)
Submission Date: 8th May 2016 Time: 12.00 marketing report submission on moodle
Late Submissions and Extensions:
Students with BCU student support statement:
Please discuss your submission with your tutor and
make a note of your submission date and time here:
Date: Time:
Work submitted up to 2 hours late will have the mark reduced by 10%. If this takes the final mark below a
pass – a pass mark will be awarded.
If work is submitted after the deadline up to 5 working days it will be marked and you will be notified of
the mark but will be recorded through the university as a capped 40% mark. Work submitted after the 5
days will not be marked and be recorded as Fail - non submission – If you have an extension for
Exceptional Circumstances this will be taken into account and you be receive the full grade.
Extenuating Circumstances (EC) claim forms and guidance notes are available to down load from i-city under
Complaints and Appeals. Claims must be made 7 days prior to the submission date or directly after hand in if
issues arise on the hand in day. In all cases clear evidence to support the claim will be needed.