This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration. This presentation is about communication in Public administration.
1. PRESENTATION
OF
PUBLIC ADMINISTRATION
TOPIC : COMMUNICATION
SUBMITTED TO:
MISS. AMRIT
MMDU MULLANA
SUBMITTED BY:
ABHISHEK SHARMA
2516005
BA-LLB (5YR)
MAHARISHI MARKENDESHWAR (DEEMED TO BE) UNIVERSITY , MULLANA (AMBALA)
2. COMMUNICATION : MEANING OF
COMMUNICATION
Communication is another administrative
process and in the absence of commu-
nication the function of the organization will
reach practically a full stop.
Simon has said: โWithout communication there
can be no organization, for there is no possibility
of group influencing the behavior of the
individual.โ The administration of an organization
is a continuous process and it is the function of
the communicative system to maintain this
continuity.
DEFINITIONS:-
3. SOME OTHER
DEFINITION:-
Communication is the process of establishing
commonness through the movement of ideas,
thoughts and feelings etc. from one to another
or between groups of persons. In other words, it
is an exchange of facts, thoughts, information,
emotions resulting in a shared understanding
ACC. TO KARL W. DEUTSCH
โThe communication means the transfer of
messages containing quantities of informationโ
According to Dentoch communication is a type of
channel through which messages or information or
directions pass from one stage or group of
organization to another. Even assessment or
emotions pass through the channel and this comes
4. NATURE OF COMMUNICATION
The word communication is derived from the Latin word
communis and communis is derived from communo. Some
scholars say that the real origin of the word
communication is
communis. In all the cases the meaning is common. The
communication removes the barriers that are found
among
various sections of the organization. Hence commonness
stands
at the central position of the organization and
communication
makes it possible.
The communication is a process, but it is never a one-way
process. An organization is divided into a number of
sections or
departments and the information is always communicated
5. Communication plays a very important role in the
functioning of
the organization. Changes are taking place continuously in
the
environment and the impact of these changes
simultaneously
reacts upon the administration political system. In other
For example:
a department or an officer receives information from
higher
authority regarding a particular issue and the receiving
section
sends its opinion to the department or person concerned.
The communication is also an act of imparting
news/information. Information is always exchanged
among the
employees.
6. IMPORTANCE
Communication is not simply a part of public
administration or an organization; rather, it is a vital part
of organization. The administration of government or any
organization is highly complex and the body of
administration is increasing with the progress of time. In
order to cope with this situation the public administration
must prepare itself. Normally, the system of
communication must be prepared.
The communication has a special role to play in the field
of human relations which is the main part of
communication. At this stage we remember a remark of
the German poet Goethe. If you treat an individual as
he is, he will stay as he is. But if you treat him as if he
were, what he ought to be and he could be he will become
what the ought to be and he could be. It is the
communication that makes man what he ought to be.
7. FORMS OF COMMUNICATION
There are mainly two forms of communicationโformal
and
informal.
FORMAL COMMUNICATION
The formal communication is based on certain written
rules
and regulations or centrally determined rules and all
these must
be strictly observed or maintained. Any change must be
preceded by permission of appropriate authority. The
formal
communication is the central feature of governmental
administration. Formal communication is also prevalent in
an
administrative system characterized by hierarchy.
8. INFORMAL COMMUNICATION
The Informal Communication is the casual and unofficial
form of communication wherein the information is
exchanged
spontaneously between two or more persons without
conforming the prescribed official rules, processes,
system,
formalities and chain of command. The informal
communications are based on the personal or informal
relations such as friends, peers, family, club members,
etc. and thus is free from the organizational conventional
rules and other formalities. The informal communication
is characterized by an indefinite channel of
communication, which means there is no definite chain of
command through which the information flows. Hence, the
information can flow from anywhere. Often such
communication arises out of the social relations that an
10. PURPOSE
1. In order to increase managerial efficiency
communication is necessary.
2. For industrial peace cooperation is required and
communication ensures this.
3. Communication helps coordination among various
departments of an organization.
4. Communication helps the employees to acquire effective
knowledge about various branches and aspects of
organization.
5. Communication is necessary for acquiring knowledge and
function of the organization.
6. With the help of communication employees come to be
acquainted with the decision-making process. It is because
the decision-making affairs are not the functions of any
particular person. All the employees of the organization
are involved in this affair.
