This document is useful for students who are studying leadership and management and also for teachers who are teaching this course. Individuals who have recently been appointed/designated as managers will also find it beneficial.

1. EFFECTIVE MANAGERS & THEIR COMPETENCIES

2. The purpose of management training and development is to
prepare more competent and more effective managers.
EFFECTIVE MANAGERS & THEIR COMPETENCIES

3. What is a manager?
A manager is someone who operates and runs the business organization on
behalf and in the interest of one or more private owners of the organization.
EFFECTIVE MANAGERS & THEIR COMPETENCIES

4. People at the top management level, such as managing director, general
manager and chief executive officer is responsible for taking and implementing
the decisions involved in operating organizations.
Levels of Management
EFFECTIVE MANAGERS & THEIR COMPETENCIES

5. What are management functions?
EFFECTIVE MANAGERS & THEIR COMPETENCIES

6. What are managers responsible for?
Staffing
Direction
Reporting
Decision making
Budgeting
MANAGERS’ & THEIR COMPETENCIES

7. Recent additions in a manager’s job description.
 Problem solving
 Decision-making
 Managing change
 Providing a vision of the future
 Inculcating motivation
 Innovating
 Representing the organization
EFFECTIVE MANAGERS & THEIR COMPETENCIES

8. Managerial
frameworks
The nature of the
manager’s functions
Personal traits/
attributes
Managerial process
skills
Analytical/
conceptual abilities
Industry know how
Changes in
responsibilities over
career spans
Environmental and
organizational
changes
EFFECTIVE MANAGERS & THEIR COMPETENCIES

9. Industrious
Self-confidence
Personal charisma
Thoroughness
Values
Cultural flexibility
Personal traits/ Attributes
This trait of good managers can be observed through their hard work and
diligence. Their inner energy drives them forward to make a task successful.
A competent and confident manager is self-aware of his strengths and
weaknesses. He tackles difficult situations as a challenge to learn.
Personal charisma helps in establishing proper communication between the
manager and his team. It persuades team members to understand his point of view.
They are detail-oriented and observe facts with an open mind.This trait
empowers them to examine every situation analytically.
This trait enables managers to distinguish between the right and wrong approach,
especially in relation to uncertain circumstances.
This trait helps managers to know about diversity and globalization.They must
understand how globalization has transformed society, politics, economics and
on-going influence within the workplace.
EFFECTIVE MANAGERS & THEIR COMPETENCIES

10. Managerial process skills
Skills that allow a manager to ascertain how to accomplish tasks.
• Communication skills
• Prioritize tasks
• Negotiating skills
• Appraisal skills
• Skills related to organizing time
EFFECTIVE MANAGERS & THEIR COMPETENCIES

11. Analytical/conceptual abilities
 These are basic skills necessary for a competent manager.
 Analytical skills are essential to know the correlation between the functions
and cultures.
 Competent managers need these skills to be able to incorporate the activities
of one function to another.
 Conceptual abilities are needed to develop a strategic direction of the
organization.
 It is also required to understand the competitive market direction within the
industry.
EFFECTIVE MANAGERS & THEIR COMPETENCIES

12. Industry know-how
 Competent managers should have authentic knowledge of the
products/services.
 They should also have in-depth understanding of the things related to
the development, like manufacturing,marketing, distribution and other
services.
 Detailed understanding of the key competitive forces at work in
the industry is also crucial.
 The development of a big network comprised of
industry related professionals is needed too.
EFFECTIVE MANAGERS & THEIR COMPETENCIES