Internet Alliance recently had conducted a survey to forecast the IT Talent demand as well as the scope of the profession that would be highly demanding in 2018 by the market. We defined the various corporate sizes with guideline below: - Multinational Corporation (MNC) – A FDI company in Malaysia, with foreign sales are 25% or more of total sales. - Large Local Corporation (LLC) – A public limited company in Malaysia, alternatively as “Berhad” company. - Local Established Corporate – Above SME but not yet a public limited company. - SME – As according to SME Corp SME definition (http://www.smecorp.gov.my/index.php/en/policies/2015-12-21-09-09-49/sme-definition) - Startup - A newly emerged, fast-growing tech relevance company that operates under venture capital or various type of funding.

1. IT Talent Forecast for 2018
Internet Alliance Survey Report
IT Talent Forecast for 2018
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2. Introduction
As technology continues to evolve, start-up companies are blooming and the government is advocating the “Digital
Transformation” in the businesses environment, we foresee there is huge demand on IT profession by the industry in
the upcoming years.
With the interest to learn how business leaders and “IT drivers” of the corporate adapting into this fast moving tech
business environment, Internet Alliance conducted an online survey in December 2017 – January 2018, target
respondent focused on CEO/CTO/CIO/HOD of IT Department from various corporate sizes, to contribute their hiring
forecast in the survey.
We defined the various corporate sizes with guideline below:
• Multinational Corporation (MNC) – A FDI company in Malaysia, with foreign sales are 25% or more of total sales.
• Large Local Corporation (LLC) – A public limited company in Malaysia, alternatively as “Berhad” company.
• Local Established Corporate – Above SME but not yet a public limited company.
• SME – As according to SME Corp SME definition.
• Startup - A newly emerged, fast-growing tech relevance company that operates under venture capital or various
type of funding.
The survey received total 105 responses. Through the survey, we observed that in general different corporate size has
similar interest and hiring patterns. However, digital readiness and aggressiveness is variant over the corporate size.

3. The survey received a good mixture of the corporate
size that reflects the industry.
SME, 31%
(n = 33)
Multinational
Corporation, 24%
(n = 25)
Large Local Corporate
(BHD), 7%
(n = 7)
Large Established
Corporate, 17%
(n = 18)
Startups, 21%
(n = 22 )
Number of respondents, n = 105
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4. Majority of the respondents are from dominant cities,
some with branch offices in other states.
2
2
2
5
25
32
43
0 5 10 15 20 25 30 35 40 45 50
Sabah
Perak
Putrajaya
Johor
Penang
Wilayah Persekutuan
Selangor
Offices Location (States)
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5. Their primary industry sector is…
MOBILE APPLICATION DEVELOPMENT
LOGISTICS/EFULFILMENT
ONLINE PAYMENT/FINTECH
MEDIA/ENTERTAINMENT/MEDIA AGENCY
CONSUMER PRODUCTS - NEW TECH/GADGETS
DATA CENTRE/DATABASE MANAGEMENT
ECOMMERCE
*TRADITIONAL BUSINESS
INFRASTRUCTURE/SUPPORT SYSTEM
SOFTWARE/CLOUD SOLUTIONS
3
3
5
5
6
9
15
16
20
23
Number of respondents
*Traditional Business, eg. Property, retail, hospitality and etc.
Copyright © 2018 Internet Alliance. All rights reserved.

6. 95%
(n = 100)
5%
(n = 5)
Yes No
Number of respondents, n = 105
In 2018, 95% of the respondents planned to
increase headcounts in the IT Division.
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7. Forecasting 1,000 over employments in 2018…
70
jobs
285
jobs
267
jobs 230
jobs
131
jobs
0
50
100
150
200
250
300
Large Local Corporation
(BHD),
n = 6
Multinational
Corporation,
n = 25
Local Established
Corporate,
n = 18
SME,
n = 29
Startup,
n = 22
Number of Job vs. Corporate Size
Number of employing respondents, n = 100
Copyright © 2018 Internet Alliance. All rights reserved.
Remarks: The number of job is an estimation base on the responses received from the respondents.

8. Some insights show towards the rapid growth of tech industry and
spillover effect from the government Digital Transformation initiative…
Number of respondents, n = 105
• This might be a metaphor of large companies are more
ready, in terms of financial and infrastructure, to invest
and expand its IT capacity to get prepare in the 4th
Industrial Revolution - the vast digital transformation or
disruption in the whole business environment,
domestically and globally.
• Although, the Large Local Corporate has less
employment, however, 80% of the respondents show
that they are hiring for Managerial & Senior Management
Level; meanwhile, the Local Established Corporates (56%)
show the same momentum too.
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• From the survey, it shows that hiring exercise in Startups and SMEs predominantly focus on non-
managerial or internship level. However, there are 45.5% of the startups (SMEs 43%) have limited
headcounts for Management Level.
70
jobs
285
jobs
267
jobs 230
jobs
131
jobs
0
50
100
150
200
250
300
Large Local
Corporation
(BHD),
n = 6
Multinational
Corporation,
n = 25
Local
Established
Corporate,
n = 18
SME,
n = 29
Startup,
n = 22
Number of Job vs. Corporate Size

9. Developer & Technical role have the highest demand, while
tech skill job in Malaysia still in the primary stage to introduce to the industry
0 20 40 60 80 100 120 140 160 180
*UI & UX Designer
*eCommerce Specialist
Research & Development
Digital Marketing Specialist
Product Specialist/Testing team
Business/System Analyst
Web/Mobile Development
Technical Writer/Programmer
Business Development
Infrastructure/System Engineer
Sales & Marketing
41
57
59
75
85
95
97
117
127
141
161
Number of Hiring
JobFunction
Forecast Number of Hiring
Tech skill jobs that derived from the
booming of eCommerce industry
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tech skill job may still operate by the ordinary role…

10. Furthermore, we noticed that different corporate size has own
unique hiring patterns…
• Web/Mobile Development talent also highly demanded by the Large Established Corporates compare to
LLC and MNC; which the sum of LLC & MNC demand are about 1/3 of the total demand of Large
Established Corporate.
• Nevertheless, the group of traditional business respondents from various business nature coincidently
show high interest in Infrastructure/System Engineer, Digital Marketing and eCommerce Specialist.
Copyright © 2018 Internet Alliance. All rights reserved.
• Averagely, large corporates and SMEs show high
demand in Infrastructure/System Engineer, Business
Development and Sales & Marketing talent, except
Startups.
• Start-ups generally are paying attention to Web/Mobile
Development talent, Tech Writer/Programmer and
Sales & Marketing.0 50 100 150 200
*UI & UX Designer
*eCommerce Specialist
Research & Development
Digital Marketing Specialist
Product Specialist/Testing team
Business/System Analyst
Web/Mobile Development
Technical Writer/Programmer
Business Development
Infrastructure/System Engineer
Sales & Marketing
41
57
59
75
85
95
97
117
127
141
161
Number of Hiring
JobFunction
Forecast Number of Hiring

11. Majority of the jobs are open for Executive/Non-management
level, but still have good demand for management level.
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%
Internship/Junior level
Executive/Non-management level
Management level
(eg. Team Leader, Manager and etc)
Senior Management level
(eg. HoD and above)
27.80%
42.90%
21%
8.30%
Level of Expertise In Demand
% of expertise in demand over total jobs
Copyright © 2018 Internet Alliance. All rights reserved.

12. Full-time employment still widely practiced in the industry…
only handful of companies will engage IT talents by contract or through 3rd
party hiring.
Full Time
employment ,
49 companiesMix
employment ,
39 companies
Outsource/3rd Party employment,
12 companies
Copyright © 2018 Internet Alliance. All rights reserved.
Number of employing respondents, n = 100

13. Copyright © 2018 Internet Alliance. All rights reserved.
Disclaimer
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Alliance disclaims all warranties as to the accuracy, completeness, or adequacy of such information.
Internet Alliance shall have no liability for errors, omissions, or inadequacies in the information
contained herein or for the interpretations thereof. The reader assumes sole responsibility for the
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“IT Talent Demand Forecast for 2018” industry survey.
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