to ;earn about transactional expression of making offers

2. EXPRESSING OFFERS

3. Expressing offers
OFFERING HELPS
• May I help you?
• How may I help you?
• Would you like me to help you?
• Do you want me to help you?
• Do you need a favor?
OFFERING SOMETHING
 Would you like some …?
 Do you want some… more?
 Would you like to leave a message?
 Let me turn on the … ?
 Allow me to open the door/window?
ACCEPTING THE OFFER
 Yes, please.
 Yes, of course.
 That’s very kind of you.
 That would be great
 Thank you
REFUSING THE OFFER
• That’s very kind of you, but I can do it myself.
Thanks anyway.
• Thank you very much but I still can handle this.
• Please don’t bother yourself
• It’s ok, thanks.

4. PRACTICE
Make an expression of offering help based on the following situations:
STUDENT A STUDENT B
1. You see someone (B) with a heavy suitcase and you offer help 1. Accept
2. You're very busy and a colleague (B) offers to make you a cup of tea. 2. Accept
3. You're a as restaurant waiter, and then asks if there's anything else 3. Deny
your customer (B) needs
4. It's lunchtime and you want to eat with your friend, but she is busy 4. Deny
studying. You offer to go and buy sandwiches
5. Your neighbour’ grandma (B) are carrying two bags. Then you offer help 5. Accept/deny

7. TELLING GOOD & BAD
NEWS

8. GIVING/TELLING GOOD
NEWS
 I’m very pleased to tell you that you
won the writing competition.
 I’ve got some good news for you. …
 You know what! I got surprising news
for you. …
 Great news for you. …
 Do you want to know the good news
I have? Listen, …
 I have a good news ….
RESPONDING TO GOOD NEWS
Wow, that sounds exciting! Thank you.
That’s wonderful! …
I’m very glad to hear that
Unbelievable!
Fantastic!

9. PRACTICE
Make an expression of telling good news based on the following situations:
STUDENT A STUDENT B
1. You share your happiness of having a newly-born baby of your mom. 1. affirmative
2. You’re telling your friend that she passed toefl exam. 2.
3. You're a as restaurant owner, announcing sudden promo of 40% today 3.
to your customer.
4. It's lunchtime and you want to treat your two best friends 4.
5. You announce the raise of salary of 10% to your employees 5.

10. GIVING/TELLING BAD NEWS
 I’m afraid I’ve got some bad news. …
 I’s sorry but I have to tell you this. …
 I really don’t know how to say this,
but …
 I’m sorry I have to say that …
 I truly feel bad to say this, but …
RESPONDING TO BAD NEWS
 My goodness! I’m sorry to hear that
 I can’t believe it!
 I’m sorry to hear that.
 That’s a pity!
 I know how you feel.

11. PRACTICE
Make an expression of telling bad news based on the following situations:
STUDENT A STUDENT B
1. You share your sorrow that your family have a sick baby. 1.
2. You’re telling your friend that she failed the entrance test to UI. 2.
3. You're as a restaurant owner, announcing the fall of your omzet 3.
to your employees, so there is no bonus this month.
4.You inform your uncle in the country that grandpa has just passed away. 4.
5. You tell your mom that you just broke with your girl/boy friend 5.

13. GETTING ATTENTION

14.  May I have your attention, please?
 Can I get the attention? Thanks
 Excuse me!
 Attention please!
 Stop talking please…
 Look at here
EXPRESSING GETTING ATTENTION
RESPONDING TO ‘GETTING ATTENTION’
Yes, Sir / madam
 Yes, we are listening
 Of course
 Yes sure
 I am sorry for making noise

15. Practice with
Your Friends
based on
these
situations
1. X : please don’t be noisy, ……………. please!
Y : okay, I’ll ……………. now
2. P: Hello ……….. please!
R: what …………………. ?
3. A: ………………. your attention please?
B: yes, …………
4. C: …………. me. I’m going to tell you something.
D: ………….. ma'am
5. M: listen …………
N: ……………………

16. Situation: Bram, Phil, Greg are good friends. They are having a chat at a restaurant while waiting another best
friend, Ross.
Bram : ‘Hi Phil, how’s life, man?’
Phil : ‘Never been better. I feel very great today.’
Greg : ‘Wow… It is so surprising. I thought you are in such a sad moment due to breaking up
with Sarah last week.’
Phil : ‘Well, that’s not wrong. I do feel unhappy with it until now.
Bram : ‘So, what is the thing that makes you feel so great right now?’
Greg : ‘yeah, come on Phil. Let us know.’
Phil : ‘Alright, attention to me. This is the good news I have. You know I have planed to do a
research for my paper and have a holiday at Honolulu at the same time. Suddenly my uncle send
me 4 flight tickets. Do you catch what I mean?
Bram : ‘Unbelievable! What a great coincidence! Are you going there with your whole family?
Phil : ‘Of course not. My family are having their own activities.
Bram : ‘Then, do you plane to sell other 3 tickets?’
Greg : ‘Bram..Bram.. You are such a naif guy wkwkwk. Phil is inviting us to go to Honolulu this
summer. ‘
Bram : ‘Is that true, Phil?’
Phil : ‘definitely yes. Greg is right.’
Bram : ‘But guys, I don’t think I can join you to Honolulu.’

17. Phil : ‘Oh no, This is just a bad news to us. What’s the matter, Bram?’
Bram : ‘My sister is in hospital and I have to help my parents taking care of her ’
Phil : ‘No need to worry Bram. We still have much time, 15 days to leave.’
Greg : ‘Yeah, right. I believe your sister will get better soon in good hands of medician.’
Phil : ‘You hear that, Bram. I do pray too for your sister’s goodness.’
Bram : ‘Amen. Thanks guys.’
Phil : ‘Well, let’s cheer up. One of another ticket to Honolulu is approaching us now
haha.’
(Ross, another bestfriend is coming to join them)
Bram : ‘Hi Ross, welcome ’
Ross : ‘I knew I have been waited so much, right? (smiling) ‘
Greg : ‘Prepare yourself for a great journey to Honolulu in two weeks later, Ross.’
Ross : ‘What? Are you making a joke, Greg?’
Bram : ‘Ross, listen to me. What Greg just said is right. I think Phil can explain it.’