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Burness
Edinburgh  Glasgow




 Employment Law: Help or Hindrance
 to Sustainable Transformation?
 Chair: Ronald Mackay
 Presentations by David Morgan & Morag Hutchison
 HR Network Conference 2012
 17 May 2012
Burness
Edinburgh  Glasgow




Sustainable Transformation

                                     Outsourcing




                      Performance
                      Management    Options         Redundancy




                                     Alternatives
                                          to
                                     Redundancy
Burness
Edinburgh  Glasgow




          Outsourcing

                                                      • Cost of services
                                20% Cost
                                 Savings              • Management time
                                                      • Specification of
                                                        services
                                Aims                  • Negotiation of
                    Improve
                                                        contract
                  Performance              Minimise

                                                      • Practicalities of
                                            Time
                   Standards



                                                        transfer
                                                      • Employee issues
Burness
Edinburgh  Glasgow




              Outsourcing

                                                                     • Identify services to transfer                 • Identify services to
                    • Identify services to transfer
                                                                     • Identify new Provider and




                                                                                                       “Hard” TUPE
                                                       “Fair” TUPE
                                                                                                                       transfer
  “Straight” TUPE



                    • Identify new Provider and                        obtain information on
                      obtain information on                                                                          • Identify new Provider
                                                                       “measures”                                    • Identify employees to
                      “measures”
                                                                     • Identify employees                              transfer (“Lemon drop?”)
                    • Identify employees                               “assigned” to entity
                      “assigned” to entity                                                                           • Employees transfer with
                                                                     • Identify employee                               terms/continuity/liabilities
                    • Identify employee                                representatives and
                      representatives and                                                                            • Obligation on Provider to
                                                                       commence information                            dismiss staff
                      commence information                             (and consulting) process
                      (and consulting) process                                                                       • No liability for any costs
                                                                     • Provide employee liability
                    • Provide employee liability                       information 14 days before
                                                                                                                       associated with employees
                      information 14 days before                       transfer
                      transfer
                                                                     • Employees on list transfer
                    • All employees transfer with                      with terms, continuity,
                      terms, continuity, liabilities                   liabilities and liable for
                    • Joint and several liability                      additional employees
                      for any failure to inform                        transferring
                      (and consult)                                  • Joint and several liability
                    • No liability for events prior                    for any failure to inform
                      to transfer unless transferee                    (and consult)
                      objects to transfer                            • Liable for events prior to
                                                                       transfer/provider liable for
                                                                       events after transfer
Burness
Edinburgh  Glasgow




          Outsourcing

                        AIM                 RISK             IMPACT                SOLUTION
                                                            Failure to I&C with
                      Minimise             Incorrect
                                        identification of
                                                                correct staff
                                                            Missing “employee
                                                                                   Warranty/Indemnity
                                                                                     from Provider
                       Time            transferring staff         liability”
                                                                information


                                                                                   “Brief” I&C process
                      Minimise        Failure to inform
                                                             Financial penalty
                                                              (up to 13 weeks        Indemnity from
                                        (and consult)
                       Time                                        salary)               Provider



                                                               Liability with      Provider indemnity
                    Improve               Dismissal         Provider but risk of      Compromise
                                                            “two party” claims
                  Performance          “automatically”
                                            unfair
                                                                                       Agreement
                                                            Increase in contract     New location –
                   Standards                                       price              redundancy?




                                 NB REMEMBER SECOND GENERATION TUPE
Burness
Edinburgh  Glasgow




          Redundancy

                      Complete Closure      • The business disappears

                      Closure of place of
                           business         • The workplace disappears

                      Diminished need
                       for employees        • The job disappears

                       Diminished need
                       for employees at     • The job disappears there
                      particular location


                         Section 139, Employment Rights Act 1996
Burness
Edinburgh  Glasgow




          Redundancy

                      Identifying          When is the
                                                                  Collective
                      redundancy          duty to consult
                                                                 consultation
                        situation           engaged?

                                                                  Counting the
                                                                   numbers of
                                           Proposal to dismiss      proposed
                                              by reason of        redundancies
                      Redundancy or re-       redundancy
                       organisation or                               Separate
                           both?           Contemplating the     ‘establishments’
                                               need for
                                             redundancies         Volunteers &
                                                                    Suitable
                                                                  Alternatives
Burness
Edinburgh  Glasgow




       Redundancy
                              Anatomy of the consultation process
                                            The business case*
                                                 Volunteers
                                            Pools for selection
                                             Selection criteria
                                           Provisional selection
                                     Suitable alternative employment
                                          Redundancy packages
                               Support to look for alternative employment

                      *Remember your “three P’s”: “provisional, possible and potential”
Burness
Edinburgh  Glasgow




          Redundancy
                                             Generating Options
                                                How do you calculate
                                                      number?             Who are appropriate
               How long for consultation?
                                                                            representatives?
                 20 or more = 30 days             ‘establishments’
                                                                          Recognised trade union
                 100 or more = 90 days               Volunteers
                                                                            Employee reps
                                                 Suitable alternative


                                              How is a protective award
                      When can you service           calculated?           Can we stagger the
                            notice?                                              process?
                                                   13 weeks salary
                        The Junk case                                     The Tribunal’s approach
                                                Change in approach




                                                   Should we use
                                              Compromise Agreements?
                                               Protective award claims
Burness
Edinburgh  Glasgow




    Alternatives to Redundancy


                       Change Management


       • Are difficult decisions more achievable in difficult
         times…?
         Is redundancy really the only viable option? What
         are the alternatives?
Burness
Edinburgh  Glasgow




     Alternatives to Redundancy



              Pay          Hours                            Jobs                  Benefits
 •   Pay freeze       • Short-time (no work, no      • Recruitment freeze       • Cut pension contributions
 •   Deferred pay       change in pay, but staff     • Stop agency              • Reduce spend on
 •   Pay cut            ‘owe’ un-worked hours in       workers/temps              insurance plans
                        upturn)                      • Redeploy staff           • Remove benefits in kind
 •   Reduce bonus
                      • Sabbaticals (paid and        • Job-sharing
 •   Unpaid work
                        unpaid)
                                                     • Demotion
                      • Reduced working week
                                                     • Secondments to other
                      • Part-time contract             companies
                      • Cut overtime                 • Early retirement
                      • Re-structure shift working   • Voluntary Redundancies
                      • Unpaid holiday leave         • Compulsory
                                                       Redundancies
Burness
Edinburgh  Glasgow




      Alternatives to Redundancy
                      The Process of Change

                                    Implement


                               Consideration and
                                  decisions


                            Consultation process


                      Consultation is King – inform/explain



                      Avoiding/minimising redundancies


                          Business case for change
Burness
Edinburgh  Glasgow



    Alternatives to Redundancy
                      Some Other Substantial Reason


                                       SOSR

                                 Termination and re-
                                    engagement


                               Dealing with refusal to
                                 agree to variation


                             Implementation of change –
                         preferably with employee agreement


                       Reasonable notice of proposed change


                                   Consultation
Burness
Edinburgh  Glasgow




    Alternatives to Redundancy


                                             Short time          Reduced                            Reduced pay or
     Sabbaticals        Secondments                                              Redeployment
                                           working/ lay-off    working week                            benefits

 • Retain talent      • Internally/        • Statutory        • Retain talent   • Flexibility &     • Working harder
 • Continuous           externally           concept          • Voluntary         Mobility            for less money
   employment?        • Retain talent      • Need the           agreement       • Moving talent     • Agreement –
 • Paid/ unpaid/      • Good client          contractual      • Creative          to more             unlawful
   partially paid?      relations            right              solutions         occupied areas      deduction from
                      • Transferring the   • Guarantee                            of the business     wages
                        cost                 payments                           • Re-training       • Long-term
                      • Delaying the       • 4 weeks or                         • Interplay with      sustainability &
                        inevitable?          more                                 redundancy          employee
                                                                                  entitlements        engagement
                                                                                • Suitable
                                                                                  alternative
                                                                                  employment
                                                                                • Trial periods
                                                                                • Temporary or
                                                                                  permanent?
Burness
Edinburgh  Glasgow




      Alternatives to Redundancy

                                                       Constructive
                                                        dismissal



                                                                                   Breach of
                            Stand and sue
                                                                                    contract




                                                        Risks &
                                                       Remedies
                                                                                           Unfair
                      Working under
                                                                                         dismissal
                         protest
                                                                                          (SOSR)




                                            Ulterior
                                                                      Discrimination
                                            motives
Burness
Edinburgh  Glasgow




           Managing Poor Performance

              Option 1                                   Option 2                         Option 3
            “Best Practice”                              “Hybrid”                        “Quick Fix”
                          Follow own Policy
                                                       Clear specification of issues
                      Clear specification of issues
                                                             Formal meeting              Dismiss immediately & offer
                            Formal meeting
                                                      Explain process/consequences                 package
                       Set targets and review x 3
                                                         Introduce “alternative”
                          6-9 months process

                                                           “Part” value compliant
                  Best Practice Employer/Value
                                                        Doesn’t prevent fair process            Quick resolution
                            compliant
                                                       “Deal” at employee’s instance     Certainty through Compromise
                 Genuine opportunity to improve
                                                      Strengthens negotiating position             Agreement
                   Good chance will be “fair”
                                                          Compromise Agreement

                          Lengthy process                                                  Employee doesn’t accept
                                                                                         package (final salary pension)
                       Payment of notice at end          Employee calls your bluff
                                                                                          Weak negotiating position =
                          Management time                 Compromises process                 higher settlement
                          Still risk of claim                                               Compromises “values”
Burness
Edinburgh  Glasgow




         Managing Poor Performance

              Option 1                                  Option 2                        Option 3
            “Best Practice”                             “Hybrid”                       “Quick Fix”
                          Follow own Policy
                                                       Clear specification of issues
                      Clear specification of issues
                                                             Formal meeting            Dismiss immediately & offer
                            Formal meeting
                                                      Explain process/consequences               package
                       Set targets and review x 3
                                                         Introduce “alternative”
                          6-9 months process


                 “Straight forward” – 6-9 months
                                                      Likely package – 6-9 months            More adversarial
                 Absence – long term – 12 months            including notice           Likely package – 9-12 months
                   Absence – intermittent – 12             Legal fees - £500                Legal fees - £1,500
                              months



                        £30,000 (9 plus notice)           £15,500 (6 months)               £24,000 (9 months)
                       £37,500 (12 plus notice)           £23,000 (9 months)              £31,500 (12 months)
                      No Compromise Agreement           Compromise Agreement             Compromise Agreement
Burness
Edinburgh  Glasgow




      Risk Management – Emerging Issues

                                                         Unfair
                                                     dismissal after
                                                     2 years service

                            Compulsory                                        Employment
                              ACAS                                            Judges sitting
                            Conciliation                                          alone




                                                     Employment
                                                     Law Reform
                                                                                        Witness
                      Employment
                                                                                      Statements
                      Tribunal Fees
                                                                                    ‘taken as read’




                                                                     Protected
                                       Mediation                   Conversations/
                                      Pilot Scheme                  Settlement
                                                                    Agreements
Burness
Edinburgh  Glasgow




 We’d like to hear from you
 David Morgan +44 141 273 6770 david.morgan@burness.co.uk
 Ronald Mackay +44 141 273 6769 ronald.mackay@burness.co.uk
 Morag Hutchison +44 131 473 6029 morag.hutchison@burness.co.uk
      @BurnessEmplaw @DavidMorganLLB @MackayRonald @MoragHutchison

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Employment Law and Sustainable Transformation

  • 1. Burness Edinburgh Glasgow Employment Law: Help or Hindrance to Sustainable Transformation? Chair: Ronald Mackay Presentations by David Morgan & Morag Hutchison HR Network Conference 2012 17 May 2012
  • 2. Burness Edinburgh Glasgow Sustainable Transformation Outsourcing Performance Management Options Redundancy Alternatives to Redundancy
  • 3. Burness Edinburgh Glasgow Outsourcing • Cost of services 20% Cost Savings • Management time • Specification of services Aims • Negotiation of Improve contract Performance Minimise • Practicalities of Time Standards transfer • Employee issues
  • 4. Burness Edinburgh Glasgow Outsourcing • Identify services to transfer • Identify services to • Identify services to transfer • Identify new Provider and “Hard” TUPE “Fair” TUPE transfer “Straight” TUPE • Identify new Provider and obtain information on obtain information on • Identify new Provider “measures” • Identify employees to “measures” • Identify employees transfer (“Lemon drop?”) • Identify employees “assigned” to entity “assigned” to entity • Employees transfer with • Identify employee terms/continuity/liabilities • Identify employee representatives and representatives and • Obligation on Provider to commence information dismiss staff commence information (and consulting) process (and consulting) process • No liability for any costs • Provide employee liability • Provide employee liability information 14 days before associated with employees information 14 days before transfer transfer • Employees on list transfer • All employees transfer with with terms, continuity, terms, continuity, liabilities liabilities and liable for • Joint and several liability additional employees for any failure to inform transferring (and consult) • Joint and several liability • No liability for events prior for any failure to inform to transfer unless transferee (and consult) objects to transfer • Liable for events prior to transfer/provider liable for events after transfer
  • 5. Burness Edinburgh Glasgow Outsourcing AIM RISK IMPACT SOLUTION Failure to I&C with Minimise Incorrect identification of correct staff Missing “employee Warranty/Indemnity from Provider Time transferring staff liability” information “Brief” I&C process Minimise Failure to inform Financial penalty (up to 13 weeks Indemnity from (and consult) Time salary) Provider Liability with Provider indemnity Improve Dismissal Provider but risk of Compromise “two party” claims Performance “automatically” unfair Agreement Increase in contract New location – Standards price redundancy? NB REMEMBER SECOND GENERATION TUPE
  • 6. Burness Edinburgh Glasgow Redundancy Complete Closure • The business disappears Closure of place of business • The workplace disappears Diminished need for employees • The job disappears Diminished need for employees at • The job disappears there particular location Section 139, Employment Rights Act 1996
  • 7. Burness Edinburgh Glasgow Redundancy Identifying When is the Collective redundancy duty to consult consultation situation engaged? Counting the numbers of Proposal to dismiss proposed by reason of redundancies Redundancy or re- redundancy organisation or Separate both? Contemplating the ‘establishments’ need for redundancies Volunteers & Suitable Alternatives
  • 8. Burness Edinburgh Glasgow Redundancy Anatomy of the consultation process The business case* Volunteers Pools for selection Selection criteria Provisional selection Suitable alternative employment Redundancy packages Support to look for alternative employment *Remember your “three P’s”: “provisional, possible and potential”
  • 9. Burness Edinburgh Glasgow Redundancy Generating Options How do you calculate number? Who are appropriate How long for consultation? representatives? 20 or more = 30 days ‘establishments’ Recognised trade union 100 or more = 90 days Volunteers Employee reps Suitable alternative How is a protective award When can you service calculated? Can we stagger the notice? process? 13 weeks salary The Junk case The Tribunal’s approach Change in approach Should we use Compromise Agreements? Protective award claims
  • 10. Burness Edinburgh Glasgow Alternatives to Redundancy Change Management • Are difficult decisions more achievable in difficult times…? Is redundancy really the only viable option? What are the alternatives?
  • 11. Burness Edinburgh Glasgow Alternatives to Redundancy Pay Hours Jobs Benefits • Pay freeze • Short-time (no work, no • Recruitment freeze • Cut pension contributions • Deferred pay change in pay, but staff • Stop agency • Reduce spend on • Pay cut ‘owe’ un-worked hours in workers/temps insurance plans upturn) • Redeploy staff • Remove benefits in kind • Reduce bonus • Sabbaticals (paid and • Job-sharing • Unpaid work unpaid) • Demotion • Reduced working week • Secondments to other • Part-time contract companies • Cut overtime • Early retirement • Re-structure shift working • Voluntary Redundancies • Unpaid holiday leave • Compulsory Redundancies
  • 12. Burness Edinburgh Glasgow Alternatives to Redundancy The Process of Change Implement Consideration and decisions Consultation process Consultation is King – inform/explain Avoiding/minimising redundancies Business case for change
  • 13. Burness Edinburgh Glasgow Alternatives to Redundancy Some Other Substantial Reason SOSR Termination and re- engagement Dealing with refusal to agree to variation Implementation of change – preferably with employee agreement Reasonable notice of proposed change Consultation
  • 14. Burness Edinburgh Glasgow Alternatives to Redundancy Short time Reduced Reduced pay or Sabbaticals Secondments Redeployment working/ lay-off working week benefits • Retain talent • Internally/ • Statutory • Retain talent • Flexibility & • Working harder • Continuous externally concept • Voluntary Mobility for less money employment? • Retain talent • Need the agreement • Moving talent • Agreement – • Paid/ unpaid/ • Good client contractual • Creative to more unlawful partially paid? relations right solutions occupied areas deduction from • Transferring the • Guarantee of the business wages cost payments • Re-training • Long-term • Delaying the • 4 weeks or • Interplay with sustainability & inevitable? more redundancy employee entitlements engagement • Suitable alternative employment • Trial periods • Temporary or permanent?
  • 15. Burness Edinburgh Glasgow Alternatives to Redundancy Constructive dismissal Breach of Stand and sue contract Risks & Remedies Unfair Working under dismissal protest (SOSR) Ulterior Discrimination motives
  • 16. Burness Edinburgh Glasgow Managing Poor Performance Option 1 Option 2 Option 3 “Best Practice” “Hybrid” “Quick Fix” Follow own Policy Clear specification of issues Clear specification of issues Formal meeting Dismiss immediately & offer Formal meeting Explain process/consequences package Set targets and review x 3 Introduce “alternative” 6-9 months process “Part” value compliant Best Practice Employer/Value Doesn’t prevent fair process Quick resolution compliant “Deal” at employee’s instance Certainty through Compromise Genuine opportunity to improve Strengthens negotiating position Agreement Good chance will be “fair” Compromise Agreement Lengthy process Employee doesn’t accept package (final salary pension) Payment of notice at end Employee calls your bluff Weak negotiating position = Management time Compromises process higher settlement Still risk of claim Compromises “values”
  • 17. Burness Edinburgh Glasgow Managing Poor Performance Option 1 Option 2 Option 3 “Best Practice” “Hybrid” “Quick Fix” Follow own Policy Clear specification of issues Clear specification of issues Formal meeting Dismiss immediately & offer Formal meeting Explain process/consequences package Set targets and review x 3 Introduce “alternative” 6-9 months process “Straight forward” – 6-9 months Likely package – 6-9 months More adversarial Absence – long term – 12 months including notice Likely package – 9-12 months Absence – intermittent – 12 Legal fees - £500 Legal fees - £1,500 months £30,000 (9 plus notice) £15,500 (6 months) £24,000 (9 months) £37,500 (12 plus notice) £23,000 (9 months) £31,500 (12 months) No Compromise Agreement Compromise Agreement Compromise Agreement
  • 18. Burness Edinburgh Glasgow Risk Management – Emerging Issues Unfair dismissal after 2 years service Compulsory Employment ACAS Judges sitting Conciliation alone Employment Law Reform Witness Employment Statements Tribunal Fees ‘taken as read’ Protected Mediation Conversations/ Pilot Scheme Settlement Agreements
  • 19. Burness Edinburgh Glasgow We’d like to hear from you David Morgan +44 141 273 6770 david.morgan@burness.co.uk Ronald Mackay +44 141 273 6769 ronald.mackay@burness.co.uk Morag Hutchison +44 131 473 6029 morag.hutchison@burness.co.uk @BurnessEmplaw @DavidMorganLLB @MackayRonald @MoragHutchison