2. 1824
• Started by
John Cadbury
1861
• Factory in
Bourneville
1897
• Manufactured
1st milk
chocolate
1950
• 1st overseas
factory near
Hobart,
Tasmania
1960
• Largest
factory with
his brother
selling 16
types of
drinking
chocolate
Now
• Today is the
largest
confectionary
company in
the world
with more
than 70,000
employees
History
2
3. Cadbury was founded by John Cadbury & his brother Benjamin in 1824 in Birmingham, United
Kingdom.
Cadbury India is fully owned subsidy of Kraft Foods Inc. and now it is wholly owned by
Mondelez International since 2010.
In India, Cadbury began its operations in 1948 by importing chocolates.
Today, it has 5 company-owned manufacturing facilities & 4 Sales offices in 4 metro cities. The
corporate office is in Mumbai.
It is the market leader in the chocolate confectionery business with a market share of over 70%
in India.
The brand Cadbury Dairy Milk is considered the ‘Gold Standard’ for chocolates in India.
CADBURY INDIA
3
4. To become the world’s biggest and best confectionery company.
To make lots of chocolate and improve the quality of their chocolate.
Have loads of stores worldwide.
To be an ongoing company and achieve revenue growth of 20% per year.
OBJECTIVES
4
5. What is Marketing Mix ?
It refers to the set of actions, or tactics, that a company uses to promote its brand or product in the market.
What are the 4P’s of Marketing?
The 4P’s make up a typical marketing mix:
Product
Price
Place
Promotion
MARKETING MIX ANALYSIS
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7. Cadbury Dairy Milk is made from real chocolate.
Its ingredient include cocoa butter, sugar, vegetable fats, cocoa mass.
There is a glass and half full cream in every 200 grams of Cadbury dairy milk chocolate.
Cadbury buys 65 million litres of fresh milk each year to make Cadbury dairy milk chocolate.
It comes in various sizes and targets all.
The design of the chocolate is nearly the same throughout the world.
Cadbury’s also diversified its range of products such as:
PRODUCT
7
Dairy Milk Perks Celebratio
ns
5-Star Bournvita Halls
8. Price is an important element of the marketing mix.
In India, price matters the most; it has always been the deciding factor for many marketer’s fate in the
market.
Cadbury has a very convenient prices for all its products. It is priced same throughout the country.
Adopted Competitive Pricing Strategy for the basic product such as Dairy Milk, Dairy Milk Shots, etc.;
whereas Premium Pricing on premium variants such as Dairy Milk Silk, Dairy Milk Glow, Bournville.
PRICE
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10. Produced at the chocolate factory in Bournville in Birmingham, UK
After its produce and has undergone all the quality checks it is then transported to the stockrooms.
After this Cadbury sells it products to shops that deal with beverages and confectionery e.g. corner shops,
superstores, departmental stores, etc.
They then sell it to the general public.
Cadbury produces chocolate for more than 200 countries so that they have a chance to enjoy it as well and
make a profit.
PLACE
10
Manufacturer
Wholesaler /
Distributor
Retailer /
Dealer
Customers
11. Five company-owned manufacturing facilities:
Thane (Maharashtra)
Induri (Pune)
Malanpur (Gwalior)
Bangalore(Karnataka)
Baddi (Himachal Pradesh)
4 Sales Office
New Delhi
Mumbai
Kolkata
Chennai
Head Office
Mumbai
PLACE
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12. The media mix for any campaign for dairy milk comprises
of TV, Radio, Print, Internet, etc.
Promotion of Cadbury World to various target audiences
is a vital part of the management function.
The big factor that has pushed up Cadbury sales is the Mr.
Amitabh Bachchan campaign. It helped restore consumer’s
faith in the quality of the product.
The promotions increases brand loyalty, encourage repeat
purchases and at the same time increase market share.
Cadbury spends approximately Rs. 45 Crore on
advertising.
12
PROMOTION
15. The Cadbury Celebrations journey began in 1997.
With 1999 campaign, that surprised families with “Diwali ki Meethi Shubhkaamnaaye” & “Har Pal Bane
Ek Utsav” campaign in early 2000.
In 2000, Cadbury positioned Celebrations as the new “Rakhi Par Ek Meetha Sa Uphar”.
In 2002, with Shri. Gulzar’s hearthwarming lyrics “Rishte Pakne Do Aankhon Se Chakne Do” the age-old
custom of tying a rakhi was followed by gifting a box of celebrations.
Between 2003 & 2006, with the tagline “Kyuki Sirf Shagun Hi Kaafi Nahin”.
In 2004, Celebrations commercials starring Shri. Amitabh Bachchan cemented the spirit of friendship with the
tagline “Aisi Mithaas Jo Dosti Banaye Khaas”.
In 2009, “Iss Diwali Aap Kise Khush Karege ?”
Currently running under “Kuch Meetha Ho Jaaye”.
CADBURY CELEBRATIONS
15
16. “Khane Waalon Ko
Khane Ka Bahana
Chaiye”
“Kuch Meetha Ho
Jaaye”
“Shubh Aarambh”
“Aaj Pehli Taareek
Hai”
“Pappu Paas Ho
Gaya”
PROMOTIONAL STRATEGIES
17. MARKET SEGMENTATION
Region: Chocolates are everybody’s
favourite so there is no limit of region. It is
used all over the world.
Countries: Perhaps categorized by size,
development and membership of
geographic region.
Age: 05 years & above
Gender: Male & Female
Family Life Cycle: Young, Single, Married &
Older.
Income Group:
Premium products – Dairy Milk Silk, Dairy
Milk Glow, Bourneville.
Basic products – Dairy Milk, Dairy Milk Shots,
etc.
Demographic
Segmentation
Geographic
Segmentation
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18. MARKET SEGMENTATION
Attitude: The attitude towards the
product is positive as people trust in
new products.
Life Style: Those are willing to
experiment with alternate products in
place of conventional food items, as the
universe of chocolate consumption is
changing from occasion led to more
casual consumption.
Occasions: Targeting special occasions like
New Years Eve, Valentines Day, Eid,
Diwali, etc.; After dinner as a desert.
Benefits: Providing good quality product
at economical prices.
Behavioural
Segmentation
Psychographic
Segmentation
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20. Youth see Cadbury as a synonym for chocolate.
‘Meetha’ did to Cadbury’s what ‘Thanda’ had done to Coco-Cola. Both helped them crawl their ways
through into the hearts of rural population.
In the initial stage, it positioned itself as spontaneous, special, carefree, real moments (Mazza aa gaya)
The tagline “Meethe me kuch meetha ho jaaye” positions Dairy Milk as a dessert (sweet).
Cadbury Dairy Milk Silk has been positioned to be about ‘moments’ – moments when the chocolate is
enjoyed, moments which are like silk.
POSITIONING
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21. Cadbury should bring out new products for health conscious people.
It should continue to promote itself as substitute to mithai.
Choco-biscuits should be introduced.
Should consider attractive display or its own ‘Chocolate Boutique’ (Retail Store)
New flavour like strawberry, vanilla, etc should be introduced.
RECOMMENDED STRATEGY
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