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Resume of alauddin
1. Alauddin
Summary :
Self-motivated, service-oriented and competent team member
service industry. A friendly and pleasant individual who has exceptional business acumen aimed at ensuring
customer satisfaction and repeat business opportunities.
Diploma in Engineering ( 4 years)
Comilla Polytechnic Institute , Comilla
Bangladesh technical education Board
Cotbari , Comilla , Bangladesh
Secondary School Certificate
Tula toil high school
Comilla , Bangladesh
• Devised a novel waste management system which decreased chances of diseases
• Successfully up sold 35 meals within one shift, through aggressive marketing during order taking activities
• Retained a corporate account following a
employing professional charm and delivering exceptional customer services.
✓Food Preparation ✓Payment Processin
✓Food Storage Management ✓Inventory Handlin
✓Waste Management ✓Equipment Maintenanc
✓Meal Assembling ✓Cash Register Balancin
Education
Career Highlights
Skills
About Me
6 Years experience
September
Manama , Bahrain
petent team member with over 6 years of experience working in the food
service industry. A friendly and pleasant individual who has exceptional business acumen aimed at ensuring
customer satisfaction and repeat business opportunities.
Graduated, July 2010
Graduated, July 2005
• Devised a novel waste management system which decreased chances of diseases
sold 35 meals within one shift, through aggressive marketing during order taking activities
• Retained a corporate account following a particularly dissatisfying instance (due to another crew member) by
employing professional charm and delivering exceptional customer services.
Payment Processing ✓Up selling
Inventory Handling ✓Order Taking
Equipment Maintenance ✓Complaint Handling
Cash Register Balancing ✓Discrepancy Managemen
Years experience
September 4, 1987
Manama , Bahrain
+973-35134173
Alauddin_cpi@yahoo.com
years of experience working in the food
service industry. A friendly and pleasant individual who has exceptional business acumen aimed at ensuring
sold 35 meals within one shift, through aggressive marketing during order taking activities
particularly dissatisfying instance (due to another crew member) by
Discrepancy Management
35134173
Alauddin_cpi@yahoo.com
2. Team Leader | 2nd
October , 2015 – Continue
Wahooo ! Water park Rrestaurent , Citycentre , Bahrain.
• Keep the restaurant ordering model to update.
• Enforcing goals on how to improve profitability with regards to Quality Service and Cleanliness.
• Aids the Manager in achieving operation excellence.
• Weekly order generate and place the order.
• Monthly Inventory completing.
Fast Food Crew Member
QASG Al Sultan Grill and Little Caesars Pizza , City centre , Bahrain | 21st
January, 2015 – 1st
October , 2015
• Welcome customers, present them with menus and assist them in choosing food items
• Suggest sidelines and provide information regarding the day’s deals
• Inquire into what the customers would like to order and punch in their orders into the system
• Confirm orders by repeating them, calculate totals and provide information regarding payable amounts
• Process credit card and cash transactions and tender change and receipts
• Relay customers’ orders to the backend and assist kitchen staff in preparing orders
• Packed customers’ orders according to established procedures
• Ensured that condiments such as sauces and dips were included
• Balanced cash registers at the end of the shift
• Handled any evident discrepancies in an emergent manner
• Ascertained that the counter area was kept constantly clean and sanitized at all times
Crew Member
Med café, Bahrain Mall |June 8th
, 2014 – 20th
January, 2015
• Assisted in taking and delivering orders to customers in takeaway and dine-in queues
• Maintained inventory of food items and supplies such as napkins and sauces packs
• Cleaned and maintained kitchen equipment such as grills, fryers and ovens
• Provided support in balancing cash tills and ensuring that adequate change is available at all times
• Ascertained that all chairs and tables were kept clean and sanitized at all times
• Microsoft Word
• Microsoft Excel
• Bangla ( Mother Tongue )
• Hindi ( Speaking )
• English ( Reading , Writing , Speaking )
Father’s Name : Batchua Miah Marital Status :Single
Birthday : September 04, 1987 Nationality : Bangladeshi
Gender : Male
Declaration
I, Alauddin, hereby declare that the information contained herein is true and correct to the best of my knowledge
and belief.
Work Experience
Computer Proficiency
Languages
Personal Details