1. Mitchell R. Keblusek
2535 Champa Street, Denver, CO 80205
(203) 952-6954
Mitchkebie@gmail.com
Summary
Motivated individual with over 6 years of experience in the field of technology and telecom. Excellent
communication skills combined with an ability to organize, work in a team environment, manage and execute
multiple tasks and assignments. Looking to advance my knowledge in technology in a fast-paced work environment
which may involve frequent changes in priorities and deadlines.
Professional Accomplishments
Cbeyond Communications – (January 2009-Present)
Englewood, CO 80112
Position: Application Specialist, Field Engineer, Full Time (2010-Present, 5+ Years)
• Migrations of Exchange e-mail, websites, and domains
• Application installation, training, and troubleshooting
• User support on-site and via phone including troubleshooting on BroadWorks Application Server
• Training and setup documentation design and development
• Cloud phone system design, implementation, training, and modifications – on-site and remote
• Various project management roles for programs and initiatives
• Domain name registration and DNS management
• Trouble tickets for cloud applications, voice, mobile and data related
• Troubleshooting equipment related issues (Cisco, BTI, Edgewater, Actelis)
• Warehouse inventory management and audits
Position: Sales Executive, Full Time (2009-2010, 1 Year)
• Responsible for the sale of voice, mobile, cloud, and data technology to small to medium sized businesses
• Provided guidance to other sales reps
• Won several sales-related awards including top sales rep of the month
Other Notable Proficiencies and skill sets
• Software: Siebel, Broadsoft, NetPBX Pro, MS Office Suite, MS SharePoint, MS Exchange, Adobe Design
Suite, Oracle, and other assorted software not listed
• Strong knowledge of cloud-based communications equipment
• Strong knowledge of networking equipment and peripherals (Cisco, Actelis, Edgewater)
• Home & office setup of network equipment, printers, and cabling
• Thorough knowledge of virus removal and computer repair
• Ability to master new software and hardware
Formal Education
University of Colorado – College of Architecture & Planning (2003-2007)
Bachelor of Environmental Design
Design Studies Major
• Developed a strong understanding for computer related software, design and website development tools.