Microsoft Dynamics Nav 2016

Microsoft Dynamics NAV Starter Pack ExtendedPack
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Product Overview and
Capability Guide
Microsoft Dynamics
NAV 2016
October,2015

Starter Pack ExtendedPack
2 of 38
Content
1 Microsoft Dynamics NAV
A Proven Solution for YourBusiness
Partners Boost Successfor Small and Midsize
Businesses
2 How to Buy Microsoft
Dynamics NAV 2016
TheStarter Pack
TheExtendedPack
3 Packaging of Functionality in
Microsoft Dynamics NAV 2016
Microsoft Dynamics NAV2016
Starter Packfunctionality
Extended Packfunctionality
4 Product Capabilitiesin
Financial Management
> General
> Fixed Assets
> CashManagement
Supply Chain Management (SCM)
> SalesandReceivables
> SalesTax
> Purchase and Payables
> Inventory
> WarehouseManagement
> E-Invoicing
> Document Management & Document Capture
> Workflow
Manufacturing
> BasicManufacturing
> AgileManufacturing
> SupplyPlanning
> CapacityPlanning
Project Management
> Resources
> Jobs
Sales,Marketing, and Service Management
> SalesandMarketing
> ServiceManagement
> E-services
Human ResourcesManagement (HRM)
Clients andUsability
Languages
Configuration andDevelopment
> Application Objects
> Other
5 LearnMore
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Microsoft DynamicsNAV

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Starter Pack ExtendedPackMicrosoft DynamicsNAV
A Proven Solution for Your Business
Microsoft Dynamics NAVismulti-language,
multi-currency business management solution that
helps more than 117,000companies worldwide
manage their accounting and finances, supplychain,
and operations. Start with what you need now, and
easily adapt asyour businessneeds change. In the
Microsoft cloud or on your servers—the choice is
yours.
Microsoft Dynamics NAVand Office 365 isthe winning combina-
tion for business.When your email, calendar, and files seamlessly
come together with your data, reports and businessprocesses
you get an integrated experience that no other stand-alone
enterprise resource planning (ERP)solution can match. Share
the big picture on your team collaboration site and conveniently
drill into the details within Microsoft Dynamics NAV without the
need to change from one application to the other. A consistent
user experience acrossdevices makesit easyfor your people to
complete their everyday taskswhether they are in the office or
on thego.
Microsoft Dynamics issold by aglobal network of solution
specialists, known aspartners or resellers. Yourlocal partner
prices and implements Microsoft Dynamics NAVbased upon
your unique needs. Microsoft partners provide deep local
and technical knowledge of specific industry and vertical
requirements.
ONE LOGIN
TOYOUR DAY
PARTNERSBOOSTSUCCESSFOR
SMALLAND MIDSIZE BUSINESSES
A Proven Solutionfor
YourBusiness
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Partners Boost Success
for Small and Midsize
Businesses

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Your Complete Business in the Cloud.
Microsoft Dynamics NAVand Office365
A Proven Solutionfor
YourBusiness
Partners Boost Success
for Small and Midsize
Businesses
LearnMore

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The Starter Pack
The ExtendedPack
Perpetual Licensing
Perpetual Licensing for Microsoft Dynamics NAVisdesigned to
help small and midsize businessesget started with an affordable
upfront starting price, rapid start tools and built in functionality.
With Microsoft Dynamics Perpetual Licensing, customers license
the ERPSolution functionality, and accessto that functionality is
secured by licensing users.
Service Provider’s Subscription Licensing
Service provider ’sSubscription Licensing for Microsoft Dynamics
NAVisdesigned to help keep the upfront cost to aminimum
through a“per user per month” licensing fee. Thishelps small
and midsize businessesget started with alow initial cost while
leveraging the built-in functionality and rapid starttools.
Both licensing models are designed to simplify the purchase
process.Customershave the choice of two concurrent-user types,
Limited Userand Full User,and the option to give those users
accessto advanced functionality through the “ExtendedPack.”
2. How toBuyMicrosoft Dynamics NAV2016
Microsoft Dynamics NAVisavailable exclusively through Microsoft Dynamics Certified Partners. TheseValueAdded
Resellersprovide planning, implementation, customization, and support services aimed at optimizing the solution
for each customer ’sspecific needs. Regardless of how and where the software isdeployed, customers have the
choice of purchasing their Microsoft Dynamics NAVlicenses up front, or paying amonthly fee to aserviceprovider.
EXTENDED PACK
(OPTIONAL)
Advanced functionality
CONFIGURATIONS
Configuration and Development (NAV/GP)
Application Objects (NAV)
FULL USER
Full Read
Full Write
STARTER PACK
(REQUIRED)
Financials & Distributions
LIMITED USER
Full Read
LImited Write
3 Full Userlicenses
included
Figure 1: Perpetual Licensing Overview
STARTER PACK
Finance
Distribution
Projects
EXTENDED PACK
Manufacturing
Warehousing
Professional
Services
Figure 2: Starter Pack and Extended Pack – Functionality
LearnMore

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The Starter Pack
The ExtendedPack
THESTARTER PACK
Small and midsize businesses can quickly and affordably get
started with Microsoft Dynamics NAV 2016. The Starter Pack
offers core Financials, Distribution and Professional Services
functionality, plus three Full User licensesfor oneprice.
Thefunctionality included in the Starter Packisdesigned to help
customers:
> Gain control and insight over theirfinances
> Purchaseand sell items and materials
> Payand manage employees
> Manage the billables generated byconsultants
> Customer Relationship Management (CRM) to manage
customer and supplier relationships and offer the highest
quality of service andsupport.
For many businesses, this isthe only license component required.
Figure 3: Starter Pack
Notes:
Additional software licensesmay be required, suchasMicrosoft
Windows Server,Microsoft SQLServer,Microsoft Office 365 and
Microsoft SharePoint. Theselicensesare not included with the
Starter Pack.Additional software must be licensed according to
the applicable licenseterms.
SeeLicensesof Additional Software for more information.
THEEXTENDED PACK
Businessesthat require more advanced functionality can license
the optional and additive Extended Pack.TheExtended Pack
enables customers to integrate core financials and distribution
management with broader functionality extensions suchas:
> Manufacturing to support and controlthe manufacturing
environment
> Warehousing to manage the warehouseto support
operations
Thefirst three Full Usersincluded in the Start Packget to access
to all of the incrementalfunctionality.
Figure 4: Extended Pack
Notes:
> TheStarter Packisaprerequisite to the Extended Pack
> Upon purchasing the Extended Packthe functionality is
extended to all current and coming usersof thecustomer.
STARTER PACK
(REQUIRED)
Financials & Distribution
3 Full Userlicenses
included
STARTER PACK
(REQUIRED)
Financials & Distributions
3 Full Userlicenses
included
EXTENDED PACK
(OPTIONAL)
Advanced functionality
LearnMore

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3. Packaging of Functionalityin
Microsoft Dynamics NAVcomes with awide set of functionalities
that through Microsoft Dynamics NAV2016provide some great
opportunities for deployment supporting business processes
and enhancing business productivity within the organization.
A Microsoft Dynamics NAVcustomer can choose whether to
deploy the Starter and Extended Packthrough theMicrosoft
Windows client for Microsoft Dynamics NAV,the Web client
for Microsoft Dynamics NAVor the Microsoft Dynamics NAV
Portal framework for Microsoft SharePoint (also known asthe
Microsoft Dynamics NAVSharePoint client) all through the same
Usertypes.
TheStarter Packis for companies who need core financials and trade functionality:
Including; BasicFinancialsManagement (General Ledger and FixedAssets);
BasicSupply Chain Management and BasicSalesManagement (Sales,Purchasing
and Inventory); Professional Services(Project management) with abroad setof
BusinessInsight and reporting functionality asan integral part of theproduct.
Additionally the Starter Packcomes with awide range of tools tocustomize the
solution, to meet the needs of every customer together with deep integration
opportunities to be made through webservices.
TheExtended Packisfor growing, midmarket, or high-functional-needs companies
who are looking for an adaptive solution with abroad setoffunctionality: including
Warehousing, and Manufacturing. It comes with additional customization objects for
doing more extensivecustomizations.
Starter Pack
functionality
> FinancialManagement
> Customer Relationship
Management
> Project Management
> Configurationand
Development
> Supply Chain
Management
> Human Resource
Management
> Languages
> Other
LearnMore
Extended Pack
functionality
> Financial
ManagementExt.
ManagementExt.
> Configurationand
DevelopmentExt.
> Supply Chain
Management
> Manufacturing
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(includes all the functionality in the starterpack)
FINANCIAL MANAGEMENT
√ Basic General
Ledger
√ Allocations
√ Budgets
√ Accounts Schedules
√ Consolidation
√ Basic XBRL
√ Change Log
√ Cash Flow Forecast
√ Basic Fixed Assets
√ Insurance
√ Maintenance
√ Fixed Assets
–Allocations
√ Reclassification
√ Bank Management
√ Check Writing
√ Bank Reconciliation
√ Payment Handling
√ Basic Dimensions
√ Advanced
Dimensions
√ Unlimited
Companies
√ Multiple Currencies
√ Deferrals
PROJECT MANAGEMENT
√ Basic Resources
√ Capacity
Management
√ Multiple Costs
√ Estimates
√ Tasks/Steps
√ Jobs
√ Time Sheet
CONFIGURATION AND DEVELOPMENT
√ Report Designer (100 Reports)
√ Table Designer (10 Tables)
√ Query Designer (100 Query)
√ XML Port (100 XML)
√ Page Designer (100 Pages)
√ Code units (10
CUSTOMER RELATIONSHIP MANAGEMENT
√ Contact Management
√ Task Management
√ Outlook Client Integration
√ Contact Classification
√ Campaign Management
√ Opportunity Management
√ Interaction/Document
Management
√ Mail Logging for Microsoft
Exchange
√ Microsoft Dynamics CRM
integration
CUSTOMER RELATIONSHIP MANAGEMENT EXT.
√ Service Order Management
√ Service Price Management
√ Service Item Management
√ Service Contract Management
√ Planning and Dispatching
CONFIGURATION AND DEVELOPMENTEXTENDED
√ Table (10 tables)
√ Pages (100 pages)
√ Code units (10 units)
√ XML Port (100 XML)
FINANCIAL MANAGEMENT EXTENDED
√ Responsibility Centers
√ Inter-company Postings
√ Cost Accounting
Starter Pack
functionality
Management
> Configurationand
Development
> Supply Chain
Management
> Human Resource
Management
> Languages
> Other
LearnMore
Extended Pack
functionality
> Financial
ManagementExt.
ManagementExt.
> Configurationand
DevelopmentExt.
> Supply Chain
Management
> Manufacturing
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SUPPLY CHAIN MANAGEMENT
√ Basic Receivables
√ Sales Invoicing
√ Sales Order
Management
√ Sales Invoice
Discounts
√ Alternative Ship-To
Addresses
√ Shipping Agents
√ Sales Return Order
Management
√ Sales Line
Discounting
√ Sales Line Pricing
√ Sales Tax
√ Basic Payables
√ Purchase Invoicing
√ Purchase Order
Management
√ Purchase Invoice
Discounts
√ Requisition
Management
√ Alternative Order
Addresses
√ Purchase Return
OrderManagement
√ Purchase Line
Discounting
√ Purchase Line Pricing
√ Drop Shipments
√ Salespeople/
Purchasers
√ Basic Inventory
√ Multiple Locations
√ Stock-Keeping Units
√ Alternative Vendors
√ Assembly
Management
√ Location Transfers
√ Item Substitutions
√ Item Cross
References
√ Nonstock Items
√ Item Tracking
√ Item Charges
√ Bin
√ Pick
√ Analysis Reports
√ Item Budgets
√ Workflows
√ Document
Management,
Document Capture
andOCR
√ E-services
HUMAN RESOURCE MANAGEMENT
√ Basic Human Resources
SPROG
√ Multiple Document Languages √ Multiple Languages
OTHER
√ Subsidiary (Each)
√ Intrastate
√ Extended Text
√ Job Queue
√ Reason Codes
√ Dynamics NAV Server
MANUFACTURING SOLUTIONS
√ Production Orders
√ Production Bill of Materials
√ Version Management
√ Agile Manufacturing
√ Basic Supply Planning
√ Demand Forecasting
√ Basic Capacity Planning
√ Machine Centers
√ Finite Loading
SUPPLY CHAIN MANAGEMENT EXT
√ Order Promising
√ Calendars
√ Campaign Pricing
√ Cycle Counting
√ Put Away
√ Warehouse Receipt
√ Warehouse Shipment
√ Standard Cost Worksheet
√ Warehouse Management Systems
√ Internal Picks and Put Aways
√ Automated Data Capture System
√ Bin Setup
(includes all the functionality in the starterpack)
Starter Pack
functionality
Management
> Configurationand
Development
> Supply Chain
Management
> Human Resource
Management
> Languages
> Other
LearnMore
Extended Pack
functionality
> Financial
ManagementExt.
ManagementExt.
> Configurationand
DevelopmentExt.
> Supply Chain
Management
> Manufacturing
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4.
Product Capabilities in
2016

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4. Product Capabilities in MicrosoftDynamics NAV2016
FINANCIAL MANAGEMENT
General
Accounts Schedules
Powerful financial reporting tool that can help accountants and
financial analysts to extract the most essential businessdata
from the chart of accounts, budgets, cashflow accounts and
cost types into financial reports, which can be used toefficiently
monitor the health of the business and provide valuable inputfor
the business decision makers. Youget to choose the accounts
you want to monitor and report on, change the order of the
accounts, and combine figures in various ways,set up which
columns to print, change the description of the accounts and
supply them with additionalnotes.
In addition, you can make simple calculations on the datayou
selected on the accounts schedules worksheet, and compare
current figures with historical ones and with yourbudgets.
Allocations
Allocate general ledger entries to combinations of accounts,
departments, and projects using allocation keysbased on
amount, percentage, or quantity. Thisfeature isavailable through
Recurring GeneralJournals.
BasicGeneral Ledger
Thismodule includes all the basic functionality necessary for
setting up acompany and posting tothe general ledger, chart of
accounts,general journals, VATfacilities, recurring journals, and
source codes. Also includes:
> Facilitiesfor internal and externalreporting.
> RapidStart Servicesfor Microsoft Dynamics NAV
> Workflow for approval of salesand purchasedocuments.
> Posting and reporting in your company’s basecurrency.
> Posting and reporting in an additional currencywith the
addition of the Multiple Currenciesmodule.
> Capability to export data from any form to Microsoft Word
or Microsoft Excel® using stylesheets.
> Capability to link to externaldocuments.
> Twolanguages—U.S.English and one other.
> Setup salesand purchasedocuments archiving.
> Backgroundposting.
FinancialManagement
> General
> Fixed Assets
> CashManagement
HumanResources
Management(HRM)
5 Clients andUsability
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> Agile Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
Sales,Marketing, and
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
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BasicXBRL
Export documents from Microsoft Dynamics NAVin XBRL
(Extensible Business Reporting Language) format and import
XBRLtaxonomies into Microsoft Dynamics NAVfrom the Inter-
net, email, or other systems.XBRLisan XML-based specification
that usesaccepted financial reporting standards based on
standardized, underlying data tags.Themodule includes:
> Capability to map your general ledger to XBRLtaxonomies
so that the sameXBRLdocument instance can be used for
various purposes,independent of the format required by
the receiver of thedocument.
> Support for the XBRL 2.1Specification released by theXBRL
Consortium.
Budgets
Work with budgets in general ledger accounts.After you have
created abudget, you can print a balance that shows variances
to the budget by percentage. Work with multiple budgets at one
time. For example, work with a100percent budget, a110percent
budget, and so on. Budgets are generally entered per period for
the relevant general ledger accounts.Budgets can be exported/
imported to/from Excel, allowing you to useall the calculation
capabilities of Excelwhile preparing your budgets.
ChangeLog
Log user changes made to Microsoft DynamicsNAVmasterdata.
Youcan log all direct modifications a user makesto the data in
the database, except for changes to“working documents” suchas
journals, salesorders, and purchaseorders. Thechange log func-
tionality makesit possible to get achronological list of all changes
to any field in any table (except those “working documents” just
mentioned) and to identify by userIDwho made the changes.
Consolidation
Consolidate companies in Microsoft Dynamics NAV.Thecom-
panies can come from one or from several different Microsoft
Dynamics NAV databases or other files, and you can import
and export financial information in this module.If data used is
retrieved from several Microsoft Dynamics NAVsolutions, use
this module only in the parentcompany.
Deferrals
Setup deferral templates that automate the process of defer-
ring revenues and expenses over apre-defined schedule. This
enables companies to easily recognize revenues and expenses in
periods other than the period in which the transactionisposted.
Intercompany Postings
Manage accounting for more than one company in the same
posting process.Thecompanies can be in the sameor in one
of several different Microsoft Dynamics NAVdatabases.Youcan
also send documents to partner companies. Userscontrol the
document flow through an Inbox/Outbox feature, and transac-
tions are completed asgeneral journal transactions or through
receivables and payables, which enables the useof currencies
and correct reconciliation.
ResponsibilityCenters
Setup profit centers and/or cost centers. A company can sell
items with specific prices and that are related to aresponsibility
center. Youcan tie auser to aresponsibility center so that only
salesand purchase documents related to the particular userare
displayed. Usersget assistance with entering extra data, suchas
dimensions and locationcodes.
FinancialManagement
> General
> Fixed Assets
> CashManagement
HumanResources
Management(HRM)
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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CostAccounting
Cost Accounting provides an efficient way to controlthe
company’s costsby providing visibility and insightinto
budgeted and actual costs of operations, departments, products,
and projects. Cost Accounting synchronizes cost information
with the general ledger, and then allocates that information to
different costscenters and costobjects.
Thismodule includes enabling youto:
> Transfercostsfrom the generalledger.
> Enter and post internal charges and allocations directly
in the Cost Accounting Costjournal.
> Predefine recurring cost allocation rules on costallocation
> cards and execute in abatch job.
> Undo allocations.
> Create cost budgets and transfer cost budgetentries to
actual entries.
CashFlow Forecast
CashFlow Forecastprovides aprediction of how acompany’s
liquidity—cash and other treasurepositions—will evolve over
time. It consists of two things—cash receipts andcashdisburse-
ments—the money you expect to receive and the cash you
expect topay out—plus the liquid funds you have available.
Theseelements together show you a direct cash flow forecast.
FixedAssets
BasicFixedAssets
Keeptrack of fixed assetssuch asbuildings, machinery, and
equipment. Youcan also post various fixed-asset transactions:
acquisitions, depreciation, write-downs, appreciation, and
disposal. For each fixed asset,you set up depreciation books in
which the methods and other conditions used for calculating
depreciation are defined. Youcan set up an unlimited number
of depreciation books to satisfy legal requirements, and for tax
and internal accounting purposes. Thismodule iswell suited for
international companies that need to usemany depreciation
methods.
FixedAssetsAllocations
Allocate different percentages of fixed assettransactions, such
asacquisition cost and depreciation, to different departments
or projects by using allocation keys.Useful for when several
departments sharea fixedasset.
Insurance
Keeptrack of insurance coverage and annual insurance
premiums for your fixed assetsand easily determine whether
your assetsare under-insured or over-insured. Youcan attach
each assetto one or more insurance policies and also index
insuranceamounts.
Maintenance
Record maintenance and service expenses for each fixed asset.
Get the detailed information you need to analyze and make
decisions about the renewal and disposal of fixedassets.
FinancialManagement
> General
> Fixed Assets
> CashManagement
HumanResources
Management(HRM)
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management

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Reclassification
Reclassify afixed assetor part of afixed asset—for example,
from one department to another. Youcan split one fixed asset
into several fixed assets,or combine several fixed assetsinto
one fixed asset.Whenyou need to dispose of one part of a fixed
asset,you can split it into two assetsand then dispose of the
appropriateone.
Advanced Dimensions
Advanced Dimensions provides unlimited dimensions for use
in transactions in all ledgers. Youcan name all the dimensions
according to what ismost appropriate for your business. In
addition to an unlimited number of dimensions, this module
includes advanced dimensions functionality that enables you
to set up rules for how to combine dimensions and dimension
values.Thishelps you control the useof dimensions and increas-
esthe reliability of output based ondimensions.
Youcan also:
> Set up rules for prioritization of default values and define
dimension rules to fit yourspecific business.
> Set up and use analysis views to analyze general ledger
transactions per dimension and combine dimensions as
youwant.
> Include budget information in analysis views, which is an
advanced way of analyzing data usingdimensions.
> Combine analysis of dimensions with the use of account
schedules.
BasicDimensions
Add two additional dimensions to the general ledger and to any
of the other ledgers in Microsoft Dynamics NAVfor greater
flexibility when working with analytical tools. Youcan give the
two dimensions the namesthat are most appropriate for your
business and assigndimension codes to each transaction that
involves ageneral ledger account, customer,vendor, fixed asset,
resource,job, or inventory item. In addition, you can define
default dimension values and rules for the default values for all
account types (general ledger, customer,vendor, item, and so
on) to help you easily add dimensions to alltransactions.
Thismodule can be used in companies that, for example,have
several projects, regions, or profitcenters.
Youcan also useit to:
> Closely analyze projects in companies thatwork with
projects acrossdepartments and functions.
> Generateastatement of operations for acompany car
account, where the individual automobiles are set up as
projects.
> Establish asingle account for all companycars,even
though a detailed statement per car iscalled for.
> Print abalance for a given department or projector for
combinations of thetwo.
Unlimited Companies
Provide competitive pricing if your business needs more than
onecompany.
FinancialManagement
> General
> Fixed Assets
> CashManagement
NAV2016 Power BIContent Pack
HumanResources
Management(HRM)
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management

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Multiple Currencies
Manage multiple currenciesthroughout the system,including
payables and receivables, general ledger reports, resource and
inventory items, and bank accounts (when integrated with the
CashManagement features).With Multiple Currencies, you can:
> Enter exchange ratesand convert currencyin full
compliance with euro legislation (including “triangulation”)
in the European Monetary Union (EMU)countries.
Triangulation isthe required method of currency
conversion during the transitional period of theeuro.
> Perform currency conversion according to exchange rates
that are stored and maintained in the exchange ratetable.
> Setup acurrency in the exchange rate tableand specify
the format so that amounts will always be shown in the
correct format on all forms and reports throughout the
system.
> Enter exchange ratesfor adate or foraperiod in the
exchange ratetable.
> Calculate the exchange rate associated with thedate on
the transaction for each conversion of acurrencyamount
to alocalamount.
> Savehistorical exchange ratesin the exchange rate table to
> keep track of fluctuations over a period oftime.
> Transactbusiness in any number of currencies for any
customer and vendor. For example, companies can issue
an invoice in one currency and accept payment for that
invoice in a differentcurrency.
> Manage currency conversion dynamically and help ensure
> efficient processing of exchange rateupdates.
> Store details of transactions involving receivables and
payables in local and foreign currencies so that aging and
reports for receivables and payables can be printed inlocal
or foreigncurrency.
> Usethe ExchangeRateAdjustment option to adjust
receivables and payables and post unrealized gains/losses
to the generalledger.
CashManagement
BankAccount Management
Create, operate and manage multiple bank accounts for catering
to your diverse business needs and acrossdifferent currencies.
Electronic Payments and Direct Debits
Create payment proposals based on vendor documents and
generate bank payment files in ISO20022/SEPA format or use
the BankData Conversion Service for generating theappropriate
electronic payment file for your bank. Easily keep track of the
payment export history for your electronic payments and
recreate apayment file whenever needed. Apply payments
comes with simple streamlined process to mark and process the
desiredtransactions.
Create direct debit collections to get the money directly from
your customer’s bank account and generate a bank direct debit
file in ISO20022/SEPAformat.
Reconciliation of Incoming and
Outgoing BankTransactions
Import bank transaction data from electronic files sent from
your bank in ISO20022/SEPAformat—or usethe BankData
Conversion Service for other file types. Apply the bank
transactions automatically to open customer and vendor
ledger entries and create your own mapping rules. Reviewthe
proposed applications and account mappings in an easyand in-
tuitive way.It ispossible to modify the algo algorithm behindthe
record matching ispossible by modifying, removing or adding
rules.
BankAccount Reconciliation
Import bank statement data from electronic files sent from
you bank in ISO20022/SEPAformat—or usethe BankData
Conversion Service for other file types. Reconcile yourbank
statement data automatically to open bank accountledger
FinancialManagement
> General
> Fixed Assets
> CashManagement
Languages entries and keep track of all bankstatements.
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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CheckWriting
GenerateComputer printed checkswith aunique number series
for each bank account. Youcan specify on the payment journal
line whether you want this payment to be made witha computer
or a manual check. Thisassistsinternal control by ensuring
that the computer check isactually printed before posting
the payment. Checkprinting comes with flexible useroptions,
suchasvoiding acheck, reprinting, using check forms with
preprinted stubs, testing before printing, and also the possibility
to consolidate payments for avendor into a singlecheck.
SUPPLY CHAIN MANAGEMENT (SCM)
SalesandReceivables
Alternative Ship-Tos
Setup multiple ship-to addressesto accommodate customers
that in addition to amain business address have more than one
site to which order can be shipped. Theseadditional locations
can then be selected by the order processor when creating a
salesorder or invoice.
BasicReceivables
Setup and maintain the customer table. Postsalestransactions
in journals and manage receivables; register customers and
manage receivables using general journals. Togetherwith
Multiple Currencies, this module can post salestransactions and
manage receivables in multiple currencies for eachcustomer.
BasicReceivables isintegrated with BasicGeneralLedger and
Inventory and isrequired for the configuration of all otherSales
and Receivables module. SalesInvoicing isalso frequently used
with thismodule.
Calendars
Setup calendars with working and non-working days.Assign
abasecalendar to customers, vendors, locations,companies,
shipping agent services, and the service management setup—
and make changes to each asnecessary.Calendar entries will
be used in date calculations on salesorders, purchaseorders,
transfer orders, production orders, service orders, and requisition
and planning worksheets.
Campaign Pricing
Work with salesprices and salesline discounts connected
with specific campaigns. After you have activated the prices/
discounts, any customer or contact related to acompany
currently in asegment associated with agiven campaigncan
accessthe price/discount associated with that campaign. Prices
are valid for the life of the campaign or until you decide to
deactivate them. When you create asalesdocument or service
order, the campaign price/discount isincluded among the
pricing reductions available when Microsoft Dynamics NAV
chooses the price to retrieve onthe line.
Order Promising
Promise accurate order shipment and delivery dates to
customers based on an item’s current and future availability.
When items are not available to meet acustomer’srequested
delivery date, calculate the earliest shipment date aseither
an available-to-promise date that isbased on upcoming
uncommitted supply or a capable-to-promise date—adate
when items can become available should they bereplenished.
SalesInvoicing
Setup, post, and print customer invoices and salescredit
memos. Thismodule isfully integrated with General Ledger
andInventory.
FinancialManagement
> General
> Fixed Assets
> CashManagement
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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SalesInvoice Discounts
Calculate invoice discounts automatically. Setup any number of
invoice discount terms, including acertain minimum amount,
discount percentage, and/or a service charge. Thediscount is
calculated on the individual item lines and becomes part of the
net sum of the invoice. Calculations can be done in both local
and foreigncurrencies.
SalesLine Discounting
Manage flexible item price discount structures thatdifferentiate
between special agreements with individual customers and
customer groups, and are conditioned by suchparameters
asminimum quantity, unit of measure, currency, item variant and
time period. Thebest unit price, asbased on the highest
discount, unit price iscalculated for the salesline when the order
details meet the conditions specified in the salesline discounts
table.
SalesLine Pricing
Manage flexible item price structures that differentiate between
special agreements with individual customers and customer
groups, and are conditioned by suchparameters asminimum
quantity, unit of measure, currency, item variant and time period.
Thebest, that is,the lowest, unit price isbrought to the salesline
when the order details meet the conditions specified in the sales
prices table. Make updates and changes to the price agreements
asrecorded in the salesprices table by using the salesprice
worksheet.
SalesOrder Management
Manage salesquotes, blanket salesorders, and salesorder
processes.Setting up an invoice directly differs from setting upa
salesorder in which the quantity available isadjusted assoon as
an amount isentered on asalesorder line. Quantity available is
not affected by an invoice until the invoice isposted.
Usethe SalesOrder Management module to:
> Manage partial shipments.
> Ship and invoiceseparately.
> Create prepayment invoices for the salesorder.
> Usequotes and blanket orders in the salesphase.
(Quotes and blanket orders do not affect inventoryfigures.)
SalesReturn Order Management
Thismodule enables you to create asalesreturn order, soyou
can compensate acustomer for wrong or damaged items.Items
can be received against the salesreturn order.Create apartial
return receipt or combine return receipts on one credit memo.
Link salesreturn orders with replacement salesorders.
ShippingAgents
Setup multiple shipping agents (for example, UPS,DHL, external
carriers, or your own carrier) and relate their services (express,
overnight, standard) with shipping time. Associate default
shipping agents and their services with individual customers
or specify those details on salesorders and transfer orders to
improve accuracy of orderpromising.
SalesTax
SalesTax
Calculate SalesTaxand set up individual tax areasfor each
customer and vendor. Also enables you to calculate the usetax
on the tax. Salestax can also be calculated from the general
journal lines. Please check your local pricelist for availability
FinancialManagement
> General
> Fixed Assets
> CashManagement
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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Purchase andPayables
Alternative OrderAddresses
Setup multiple addressesto manage orders from vendors that
in addition to amain business address have more than one site
from which they ship orders. Theseadditional locations can then
be selected by the purchasing agent when creating apurchase
order orinvoice.
BasicPayables
Setup and maintain avendor table, post purchasetransactions
in journals, and manage payables. Includes the vendor tableand
enables you to generate vendor ledger entries using general
journals. Usethis together with the Multiple Currencies module
to post purchase transactions and manage payables in multiple
currencies for each vendor. Thismodule isalways used if your
solution requires avendor table. It isintegrated with General
Ledger and Inventory and it isrequired for the configuration of
all other Purchaseand Payables module. PurchaseInvoicing is
also frequently used with thismodule.
Drop Shipments
Handle order shipments directly from the vendor to the customer
without having to physically stockitems in your inventory while
still keeping track of order costsand profit. Thedrop shipment
processisfacilitated through the automatic linking of salesand
purchaseorders that control the built-in sequenceof posting tasks.
PurchaseInvoicing
Setup, post, and print purchase invoices and purchase credit
memos. Thismodule isintegrated with General Ledger and
Inventory.
Purchase Line Discounting
Manage multiple item purchase price discounts that you have
negotiated with individual vendors asbased on suchparameters
asminimum quantity, unit of measure, currency, item variant and
time period. Thebest, asbased on the highest discount, unit cost
iscalculated for the purchase line when the order details meet
the conditions specified in the purchase line discountstable.
Purchase Invoice Discounts
Calculate invoice discounts automatically. Thediscount can differ
from vendor to vendor with different minimum amounts (also in
different currencies)and different rates, depending on the size of
the invoice. Thediscount iscalculated on the individual item lines
and becomes part of the net sum of theinvoice.
Purchase LinePricing
Manage multiple item purchase prices that you have negotiated
with individual vendors asbased on suchparameters as
minimum quantity, unit of measure, currency, item variant and
time period. Thebest, that isthe lowest, unit cost isbrought to
the purchase line when the order details meet the conditions
specified in the purchase pricestable.
Purchase Order Management
Manage purchase quotes, blanket orders, and purchaseorder
processes.Creating apurchase order differs from creating a
purchase invoice directly. The quantity available isadjusted as
soon asan amount isentered on apurchaseorder line, but it is
not affected by apurchaseinvoice until the invoice isposted.
Usethis module to:
> Manage partial receipts.
> Receiveand invoice separately and create prepayment
invoices for the purchaseorder.
> Usequotes and blanket orders in the purchasephase.
FinancialManagement
> General
> Fixed Assets
> CashManagement
5 Clients andUsability (Quotes and blanket orders do not affect inventoryfigures.)
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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Purchase Return Order Management
Create apurchase return order in order to compensate yourown
company for wrong or damaged items. Items can then bepicked
from the purchasereturn order.Youcan setup partial return
shipments or combine return shipments in one credit memo and
link purchase return orders with replacement purchaseorders.
Requisition Management
Automate the supply planning process by using the Requisition
Worksheet.Generateoptimal suggestions for replenishing
inventory through purchases and transfers based on the item’s
current and future demand and availability, aswell asavariety of
planning parameters, suchasminimum and maximum quantities
and reorder quantities. Display agraphical overview of the
planning impact and allow the user to change the plan using a
drag-and-drop operation, prior to executing the plan.
Alternatively, use Order Planning—a simplified supply planning
tool that enables you to plan supply for all types of demand in an
order-by-order fashion, with no considerations foroptimization.
Inventory
AnalysisReports
Provide company decision-makers, especially those with
overall responsibility for sales,purchases,and product
portfolio management, with an efficient and flexible way to
get meaningful information out of the systemto inform day-
to-day decisions. Built on item entries, this module provides
acustomizable, analytic view that enables people to addand
combine analysis objects—customers, items,and vendors—
according to theirneeds.
Youcan:
> Present figures in both amounts andquantities and
compare by periods aswell asagainst budget. When the
figures are put in aformula, they can become anindicator
of the company’sperformance.
> Drill down tolocate the cause of problems.
> View salesdynamics; analyze inventory turnover; evaluate
customers’ buying behavior; spot trends; reconsider
product offerings, prices, and vendors; and make informed
businessdecisions.
Alternative Vendors
Manage purchase of the sameitem from several different
vendors. Setup alternative vendors for an item, specify typical
lead times used by aspecific vendor to deliver that item, and
associateprice and discount agreements for that item with each
vendor.
BasicInventory
Setup items that you carry in your stock and specify their unit of
measures,costing method, inventory posting group, unit cost
and price and other properties. Postitem transactions, suchas
sales,purchase,and negative and positive adjustments from item
journals. Quantity and cost records of the posted transactions
are stored in the inventory ledger that isthe basis for inventory
valuation and other costingcalculations.
Integrated with GeneralLedger and with the posting processes
in Salesand Receivables and Purchaseand Payables,this module
isrequired for the configuration of all other Inventorymodules.
Bin
Organize your warehouse by assigning items to bins, the smallest
unit in the warehouse logical structure. Bin assignment is done as
according to the item journals or directly on the document lines
FinancialManagement
> General
> Fixed Assets
> CashManagement
5 (does not apply to orderlines).
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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Cycle Counting
Manage cycle counting, a basic method of verifying inventory
record data used to maintain and increase inventory accuracy.
Setup cycle counting on the item orSKUlevel.
Item Budgets
Make salesand purchasebudgets on the customer,vendor,
and item levels, and in both amounts and quantities. Prepare
and record a salesbudget that can serve asinput to decision-
makers in other operational areas,suchaspurchasing and
logistics. Decision-makers gain information aboutfuture
expected demand that they can usefor business discussionswith
the customers. After budgets are made, track the actual sales
performance by means of calculating the variance. Theability to
move budgeted figures between the systemand Excelprovides
additional flexibility to the budgetingprocess.
Item Charges
Manage item charges. Include the value of additional cost
components suchasfreight or insurance into the unit cost or unit
price of anitem.
Item CrossReferences
Quickly and precisely identify the items a customer isordering on
the basis of item numbers other than your own. Cross-reference
information from customers, vendors, and manufacturers,as
well asgeneric numbers, universal product codes (UPCs),and
European article numbers (EANs)that can be stored and easily
accessed.
Item Substitutions
Link items with the sameor similar characteristics sothat if
acustomer orders an item that isunavailable, you canoffer
substitute items and avoid losing the sale.Or,provide anextra
ItemTracking
Manage and track serial and lot numbers. Assign serial or
lot numbers manually or automatically, and receive and ship
multiple quantities with serial/lot numbers from asingle order
lineentry.
Assembly Management
Specify alist of sellable items, raw materials, subassembliesand/
or resources asan Assembly Bill of Materials that comprises a
finished item or a kit. Useassembly orders to replenishassembly
items, to stock or capture the customer’s special requirements
to the kit’s bill of materials directly from the salesquote, blanket,
and order line in the assembly-to-order processes.
LocationTransfers
Trackinventory asit ismoved from one location to another
and account for the value of inventory in transit and at various
locations.
Multiple Locations
Manage inventory in multiple locations that may represent a
production plant, distribution centers, warehouses, show rooms,
retail outlets and servicecars.
Nonstock Items
Offer items to customers that are not part of your regular
inventory but that you can order from the vendor or
manufacturer on aone-off basis. Suchitems are registered as
nonstock items but otherwise are treated like any otheritem.
Pick
Enable warehouse workers to create apick from the released
order.Pick ismanaged from aseparateuser interface when
FinancialManagement
> General
> Fixed Assets
> CashManagement
5 service to your customer by offering lower-costalternatives. shipping items in an order-by-orderenvironment.Clients andUsability
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
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PutAway
Enable warehouse workers to create aput away fromthe
released order.Put Away ismanaged from aseparate
user interface when receiving items in an order-by-order
environment.
Standard Cost Worksheet
Efficiently review and update standard costs with this worksheet.
The Standard Cost Worksheet provides a company’s controllers
with a reliable and efficient way to maintain accurate andup-
to-date inventory costs.Work with standard cost updatesthe
sameway you work with an Excelspreadsheetbut within the
framework of Microsoft Dynamics NAV.Becauseit provides
an overview of the current standard costs,theworksheet is
a convenient place to prepare for a cost update without the
changes having an immediate effect in thesystem.
Stock-KeepingUnits
Manage stock-keeping units (SKUs).Identical items with the same
item number can be stored in different locations and managed
individually at each location. Add cost prices, replenishment,
manufacturing information, and so on, based on thelocation.
Warehouse Receipt
Enable warehouse workers to create aput-away from thereceipt.
WarehouseReceipt ismanaged from aseparate user interface
when receiving items in amulti-order environment.
Warehouse Shipment
Enable warehouse workers to create apick from the shipment.
WarehouseShipment ismanaged from aseparate user interface
when shipping items in a multi-order environment.
WarehouseManagement
Automated Data Capture System(ADCS)
Capture data automatically. Keepdata accurate,even in a
hectic environment. ADCSsupports some of the workflowsin
the WarehouseManagement Systemsmodule that enables
warehouseautomation.
BinSetup
Easily set up and maintain your bins by defining both thelayout
of your warehouse and dimensions of your racks,columns,
and shelves; set up and maintain your planning parameters by
defining the limitations and characteristics of eachbin.
Internal Picksand Put-Aways
Create pick and put-away orders for internal purposes,without
using a source document (suchasa purchaseorder or a
salesorder). For example, pick items for testing or putaway
productionoutput.
Warehouse Management Systems
Manage items on abin level. Receiveand put away items in a
bin; pick items from abin according to aput-away template;
and pick items based on the zone and bin ranking. Move items
between bins using a report for optimizing the spaceusage
and the picking process,or move items manually. Warehouse
instruction documents are created for the pick and put-away
process,which can be carried out for sales,purchases,transfers,
returns, and production orders. Service orders are not included.
FinancialManagement
> General
> Fixed Assets
> CashManagement
HumanResources
Management(HRM)
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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MANUFACTURING
BasicManufacturing
Production Bill of Materials
Create bills of materials and calculate standard costs.Required
for the configuration of all other Manufacturingmodules.
Production Orders
Create and manage production orders, and post consumption
and output to the production orders. After you have created a
production order, you can calculate net requirements based on
that production order. TheProduction Orders module includes
amanual supply planning tool asan alternative to automatic
planning. TheOrder Planning window provides the visibilityand
tools you need to manually plan for demand fromsaleslines and
then to create different types of supply ordersdirectly.
AgileManufacturing
AgileManufacturing
Thismodule enables you torun the Agile Manufacturing, Supply
Planning, and Capacity Planning modules.
VersionManagement
Create and manage different versions of themanufacturing
bill of materials and routings. Youmust purchase the Basic
Capacity Planning module before you can set up multiple
versions of routings.
SupplyPlanning
BasicSupply Planning
Plan material requirements based on demand with support
for master production scheduling and materialsrequirements
planning. BasicSupply Planning includes:
> Automatic production orders and purchaseorders.
> Action messagesfor fast and easybalancing ofsupply and
demand.
> Support for bucket-lessandbucketed material
requirementsplanning.
> TheSetup for items with their ownreordering policy,
including registration of whether they are manufacturedby
or purchased from athirdparty.
Demand Forecasting
Manage demand forecasting based on items.Input demand
(sales)forecasts for products and components in a more
convenient way (daily, monthly, quarterly). Thisdata allows the
systemto plan and create production and purchaseorders
taking into consideration the demand forecast together with
the level of available inventory and parameters ofrequirement
planning.
CapacityPlanning
BasicCapacity Planning
Add capacities (work centers) to the manufacturing process. Set
up routings and use these routings on production orders and in
material requirements planning. View loads and the task listfor
FinancialManagement
> General
> Fixed Assets
> CashManagement
the capacities.HumanResources
Management(HRM)
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
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FiniteLoading
Manage finite loading of capacity-constraint resources.Taking
capacity constraintsinto accountso that no more work is assigned
to a work center than the capacities can be expected to execute
during agiven time period. Thisisasimple tool without any
optimization. Usedwith the Order Promising module, Finite
Loading also enables the systemto calculate capable-to-promise
(CTP).
Machine Centers
Add machine centers ascapacities to the manufacturingprocess.
Machine centers are designed to help you manage capacity of a
single machine/producing resource.With machine centers,you
can plan/manage capacity on several levels: on amore detailed
level for machine centers and on aconsolidated level for work
centers. Machine centers allow usersto store more default
information about manufacturing processes,suchassetup time
or default scrappercentage.
PROJECTMANAGEMENT
Resources
BasicResources
Keeptrack of resources and prices. Register and sell resources,
combine related resources into one resource group, or track
individual resources.Divide resources into labor and equipment
and allocate resources to a specific job in atimeschedule.
Capacity Management
Plancapacity and sales,and manage usagestatistics and
profitability of resources.Create your plan in a calendarsystem
with the required level of detail and for the period of time that
you need. Also monitor resource usage and get a complete
overview of your capacity for each resource with information
about availability and planned costs on orders and quotes.
Multiple Costs
Manage alternative costsfor resources and resourcegroups. The
costs can be fixed or based on an additional percentage or an
additional fixed charge. Define asmany work types asyou need.
Jobs
Keep track of usage on jobs and data for invoicing the customer.
Manage both fixed-price jobs and time-and-materials jobs. You
canalso:
> Create aplan for ajob with multiple tasksand task
groupings. Eachtaskcan have abudget and can be done
forwhatever period of time you need.
> Copy a budget from one job to another and set up a
job-specific price list for charging of items, resources,and
general ledger account expenses to the job’scustomer.
> View suggested Work in Progressand Recognition postings
for ajob.
> Plan and invoice the job in a currency other thanthe local
currency using Jobstogether with Multiple Currencies.
> Assign aspecific job to aspecific customer and invoice the
job completely or partially using Jobstogether with Sales
Invoicing.
Time Sheet
Time Sheetisa simple and flexible solution for time registration
with manager approval. Time Sheetprovides integration tothe
FinancialManagement
> General
> Fixed Assets
> CashManagement
Service, Jobs,and BasicResources modules.
Languages
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
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SALES,MARKETING,AND SERVICE
MANAGEMENT
SalesandMarketing
Campaign Management
Organize campaigns based on segments of your contacts that
you define. Define segments based on specific criteria, such
assales,contact profiles, and interactions, and reuse existing
segments or segmentation criteria. Usethe Merge feature in
Word (or send other file formats) to communicate with the
contacts in your segment. Tosend adocument to people of
different nationalities in their native language, useCampaign
Management with Interaction/Document Management.
Contact Classification
Sort your contacts into categories, and automatically classify
your customers based on criteria you specify.For example, you
can seethe program group contacts in terms of revenue. Use
this information to target contacts for your campaigns. Divide
your customers into ABCsegments and even usethis module for
rating (assignthe weights of two questions to identify the value
of a thirdquestion).
Contact Management
Maintain an overview of your contacts, and personalize your
approach to them. Record your contact information for all
business relationships. Thismodule istightly integrated with the
Salesand Receivables application area.Youcan also:
> Specify the individual people related toeach contact.
> Get an automatic alert if you enter contactinformation that
already existswith the duplicate checkfunction.
> Get aprecise view of prospects and customersby
categorizing your contacts based on profilingquestions.
> Issuequotes to prospects or create salesdocumentsfor
specific contacts if you have SalesOrder Management.
Interaction /Document Management
Record all the interactions that you have with your contacts—
for example, telephone calls, meetings, or letters. Attach
documents to interactions (Word, Excel, or .txt files). Youcan
also automatically record other interactions—for example, all
Microsoft Dynamics NAVdocuments that you send to your
contacts, suchassalesorders or quotes, can be logged and
retrieved at alater time. Byusing TAPI(Telephony Application
Programming Interface) compliant telecom devices, you can call
a contact by clicking a button on the electronic contact card.
MailLogging for Microsoft ExchangeServer
Log all email correspondence. Log inbound and outboundemail
messagessent through Microsoft Dynamics NAVor Microsoft
Outlook®, and set up the program to log automatically or
manually in Microsoft DynamicsNAV.Thesolution isserver-based
and requires Microsoft Exchange Server(please refer to the
Microsoft DynamicsNAVsoftware requirements)in order for you
to keep email messagesin their natural environment to ease
administration.
Opportunity Management
Keeptrack of salesopportunities. Section your salesprocesses
into different stages,and usethis information to getan overview
of and manage your salesopportunities.
Outlook Client Integration
Synchronize your to-do items and your contacts in Microsoft
Dynamics NAV with meetings, tasks,and contacts in Outlook.
Create, update, cancel, and delete in one program and, at a
specific time, synchronize from within Outlook. Youcan also
customize synchronization by adding fields or adding new
entities to besynchronized.
TaskManagement
Organize the tasksrelated to your salesand marketingactivities.
Create to-do lists for yourself and assigntasksto other usersor
teams of users.Automatically create recurring to-do itemsand
FinancialManagement
> General
> Fixed Assets
> CashManagement
activities consisting of several to-do items.Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
Human Resources
Management(HRM)
Languages
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Microsoft Dynamics CRMintegration
Enabling integration between Microsoft Dynamics NAVand
Microsoft Dynamics CRMallows for a more efficient lead-to-cash
process and enables usersto make more informed decisions
without switching products. Efficiency isgained by ensuring tight
integration between accounts and customers, and adding cross-
product features for the lead-to-cashflow.
Specifically, now it ispossibleto:
1. Couple and synchronize Customer,Contacts,and other
data between the two systems.
2. Create aMicrosoft Dynamics NAVpricelist in CRM.
3. View Microsoft Dynamics CRMOpportunities/Quotes, and
Casesfrom within Microsoft Dynamics NAV.
4. View Microsoft Dynamics NAVcustomer statistics data in
Microsoft DynamicsCRM.
5. Navigate between the two systems.
6. Move CRMSalesOrders to Microsoft Dynamics NAVand
update the information in Microsoft DynamicsCRM.
ServiceManagement
Planning and Dispatching
Assign personnel to work orders and log details suchaswork
order handling and work order status.For dispatching, manage
service personnel and field technician information, and filter
according to availability, skills,and stock items. Gain an overview
of service taskprioritization, service loads, and taskescalations.
Service Contract Management
Setup an agreement with the customer concerning theservice
level tobe delivered. With this module, you can:
> Maintain information on contract history,contract renewal,
and contracttemplates.
> Manage warranty details on service items and spareparts.
> Recorddetails onservice levels, responsetimes, and discount
levels, aswell ason the service history of eachcontract,
including usedserviceitemsand partsand labor hours.
> Measure contract profitability.
> Generatecontractquotes.
It isrecommended that you also usethe Service Order
Management and Service Item Management modules.
Service Item Management
Recordand keep track of all your service items, including contract
information, component management, and BOM reference and
warranty information. Usethe TrendscapeAnalysis feature to
view keyperformance indicators on the service item in a given
timeframe.
Service Order Management
Register your after-sales issuesincluding service requests,
services due, service orders, and repair requests.Service
requests can be initiated by the customer orcreated
automatically according to the terms in your service agreement.
Data can be entered in the service orders by a call center
employee or by your repair shop. Youcan also usethis module
to register impromptu orone-off service orders.
Register and manage equipment loaned to customers. Get a
complete history of your service orders and service order quotes
through the Service OrderLog.
FinancialManagement
> General
> Fixed Assets
> CashManagement
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
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Service Price Management
Setup, maintain, and monitor your service prices. Setup price
groups based on different criteria—such asthe service item
(or several item groups), the service task involved, or the type
of fault—for alimited period of time, or foraspecific customer
or currency. Define price calculation structures that include all
parameters involved in providing service—for example, the
parts used, the different work types, and the servicecharges.
Thesystemautomatically assignsthe correct price structure to
the service orders that match the service price group criteria. You
can also assign fixed prices, minimum prices, or maximum prices
to service price groups and view statistics about the profitability
of each service pricegroup.
Workflow
General
Model real-life business processessuchasbest practices or
industry-specific standards.For example, ensure a customer’s
credit limit hasbeen independently verified or require a two-
person approval for asignificant vendor payment. Workflows
in Microsoft Dynamics NAVfocus on three main building blocks
and workflow processes,short or long, are likely tobe comprised
of steps related to these threeblocks, which are:
> Approval—leave a work task,item, or documentin a
blocked or unapproved state until approved by a suitable
person in yourorganization.
> Notification—tell usersthat something hashappened and/
or that they need to take some kind of action.
> Processautomation—execute a process routine and have
the Microsoft Dynamics NAVsystemcalculate something or
perform anaction.
Along with approval, notification, and process automation,
workflows in events react to real parameters in your business.
Workflows can be triggered by credit limits, geographies,totals,
individual owners, or any one of hundreds of other potential
conditions.
Sales& Marketing
Out of the box, Dynamics NAV2016supports salesdocument
and customer approval workflows that enable usersto submit
salesdocuments and customer verification, for approval according
to apredefined hierarchy of approval managers. Theapprovals
canbedone with accounting manageror anothersimilar significant
role in your company. In this way, you can have workflows that
need approval when salesdiscounts exceed alimit and need
approval by sales managers, or you can have notifications sent
to account managers when new customers are created in a
particular geography.
Purchase and Integration
Microsoft Dynamics NAV2016integration with Optical Character
Recognition (OCR)services and purchase workflows go
hand-in-hand. External invoices can be received,processed,
and generate payment lines with workflows. At any stage a user
can change the conditions for automatically processing andhave
documents sent for approval before processing if they exceed
limits or some othercondition.
Workflow groups andfeatures
> Sales& PurchaseDocuments
> Sales& Marketing
> Finance
> Integration workflows
> Administration
> Jobqueue support for processautomation
> Emailand Microsoft Dynamics NAVNotes for notifications
> Workflowdesigner
FinancialManagement
> General
> Fixed Assets
> CashManagement
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
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Management(HRM)
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E-services
ElectronicInvoicing
Send and receive electronic invoices and credit memos aseither
files or using adocument exchange service. Out-of-the-box,
the PEPPOLformat and the free Tradeshiftdocument exchange
service are supported, but the architecture allows for adding
additional formats or document exchange service software
(requires partner customization).
In addition, anumber of standardsused in electronic document
exchange are now supported, including a Global Location
Number (GLN)ID for customers and vendors, Global TradeItem
Number (GTIN)for items, and international codes on units of
measures,currencies,tax codes, tax schemes,and countries.
Furthermore, a new Document Sending Profile concept
aggregates all tasksaround sending documents, be it by email
message,print, or file and enables you to set up preferred
send behavior defaults for acustomer or vendor, or agroupof
customers/vendors.
Receivedelectronic documents are integrated into the document
management features, that is,they are stored in Incoming
Documents, along with PDFor scanned paper invoices, from
which the user can create PurchaseInvoices and PurchaseCredit
Memos, or General Journal Lines,and add text-to-account rules
to automatically default account rules based on the vendor or
line data. Errors and warnings in connection with the conversion
are available for the incoming document, and links to the
document enables navigation from any created document,
posted document, or ledger entry in MicrosoftDynamics NAV.
Using a free Tradeshiftaccount, documents can be sent to
and received from other parties on the Tradeshiftnetwork,
and delivery status aswell asactivity logging isavailable inside
Microsoft Dynamics NAVfor the document exchange service
interaction.
Workflow can be added to automatically processany
incoming electronic document, for example, from creating the
corresponding draft purchasedocument in MicrosoftDynamics
NAVto posting it and creating payment lines depending on
workflow conditions, such asper vendor and/or amount.
Currency exchange rates
Update currency exchange ratesusing third-party web services
that deliver exchange rates asXMLfiles or streams.Updates can
be performed manually or automatically using the job queue
functionality. Yahooand European Central Bank(ECB)currency
feeds are supported out of the box, and other currency services
can be added mapping the data in the feed into the currency
exchange rates setup, a taskthat can be done in the end user
client without developer permissions.
DocumentManagement
Incoming documents
Scannedincoming paper aswell aselectronic documents can be
stored in Microsoft Dynamics NAVin Incoming Documents.From
here, they can be further processedinto documents in Microsoft
Dynamics NAV.Links to the incoming document allow navigation
from any created document, posted document, or financial
transaction ledger entry in Microsoft DynamicsNAV.
From these locations, the linked original document(s) is
accessible for viewing. It isalso possible to find ledger entries
that do nothave an attached incoming document, and attach an
incoming document entrymanually.
Paper documents can be scanned and added manually to the
incoming documents, or captured using aphone or tabletwith
the Microsoft Dynamics NAVapp or,for example, OfficeLens.
FinancialManagement
> General
> Fixed Assets
> CashManagement
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
Human Resources
Management(HRM)
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Optical Character Recognition (OCR)
OCRintegration enables you to extract unstructured PDFsor
scanned invoices or credit memos into structured data, allowing
further automatic processing similar to electronic documents.
Add text-to-account rules to automatically default account rules
based on thevendor.
Out-of-the-box, the Lexmark Invoice Capture Service for
Microsoft Dynamics NAVissupported, but the architecture
allows for useof adifferent OCRservice or external software
(requires partner customization). With the Lexmark Invoice
Capture Service integration, header and total information can
be extracted. Documents can also be forwarded directly tothe
OCRservice using email messages.TouseLexmark Invoice
Capture Service for Microsoft Dynamics NAV,an account must
be created at Lexmark Invoice Capture Service and afree SKU
will beavailable.
Incoming documents can be sent to and received fromOCR
manually, aswell asautomatically using a job queue.
Incoming document workflow
Add workflows to automatically process any incomingelectronic
document, e.g.,
> Send and receive documents to/from OCRautomatically,
> Create draft purchasedocument in DynamicsNAV
> Postdraftdocument
> Create payment lines for posteddocuments
Workflow conditions can be defined by the user to controlflow
based on, e.g.,vendor oramount.
POWERBICONTENT PACK
Connect to your Microsoft Dynamics NAV2016instance
and PowerBI.com and immediately get accessto abusiness
performance dashboard with insights into yourbusiness.
Thenew PowerBI.com Content Packfor Microsoft Dynamics
NAVisdesigned specifically for SMBowners, managers, and
finance. Thedashboard and reports are built on top of afully
featured model, allowing you to explore and analyze your data
asyou need. Automatic refreshwill ensure you’re always seeing
the latestdata.
Youcan read more about Microsoft Dynamics NAVPower BI&
Reporting capabilitieshere.
HUMAN RESOURCES
MANAGEMENT (HRM)
BasicHuman Resources
Efficiently manage your company’s human resources.Groupand
track relevant employee information and organize employee
data according to different types of information, suchas
experience, skills,education, training, and union membership.
Store personal information, track job openings in your
organization, and extract alist of candidates for thesepositions.
Keeptrack of benefits and company items such askeys,credit
cards,computers, and cars.Easily record all types of absences
in units of measure that you define, and attach alternative
addressesand relatives’ namesto employees.
CLIENTSAND USABILITY
Microsoft Dynamics NAVcan be deployed on-premise or inthe
cloud and customers can accesstheir solution through role-
based interfaces on their desktop, in abrowser, or with anative
mobile app on atablet ormobile device.
With Microsoft Dynamics NAVyou can domore on the go, in the
office, or at home with different clientopportunities.
Windows Client
Microsoft Dynamics NAVWindows client, where the starting
point isthe Role Center.TheRole Center can be customized to
usersindividual needs based on their role, company, and daily
FinancialManagement
> General
> Fixed Assets
> CashManagement
Configuration and
Development
> Other
executives and provides details about customers, sales,and tasksand isalso present in any of the other client typesbelow
LearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
Human Resources
Management(HRM)
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WebClient
With the Microsoft Dynamics NAVWindows client, supports the
Microsoft Dynamics NAVfeatures asthe Microsoft Dynamics
NAVWindows client. TheMicrosoft Dynamics NAVWeb client
gives usersaccessto Microsoft Dynamics NAVdata over a
network, suchasthe Internet. Being browser based the user can
accessNAVfrom anywhere with no client installation
TabletClient
Microsoft Dynamics NAVTabletclient istargeted at usersin small
and medium sized businessesthat want to accessdata from a
tablet. Some of the advantages of offering tablet solutions are
portability and flexibility, when the usersisaway from the desk,
on the trainetc.
MobileClient
Microsoft Dynamics NAVMobile client isMicrosoft Dynamics
NAVfor iOS,Android, and Windows. Accessall your data by
connecting to your Microsoft Dynamics NAV2016server from
your smartphone with the familiar, role-tailoredexperience and
functionality on your mobile device.
SharePointClient
TheMicrosoft DynamicsNAVSharePointclient enables you to
interact with Microsoft DynamicsNAVdata from aMicrosoft
SharePointwebsite—SharePoint Online or SharePointOn-premise.
Userscancombine Microsoft DynamicsNAVfunctionality with that
of Microsoft SharePointto createcollaborative workspaces and
sharedata and insight with morepeople within the company.
LANGUAGES
Multiple DocumentLanguages
Setup alternative descriptions of your inventory items and
print reports in multiple languages (for example, you canmake
invoices in the receiver’s language). Descriptions can be linked
to individual customers, which isespecially usefulfor salesto
It can, however, be useful to customize the item descriptions
even for domestic customers. Thealternative item descriptions
are automatically selected. Tousethe multiple language features,
the texts for the alternative languages must be inserted in the
relevant application objects.
Multiple Languages
Switch languages on the client in real time, provided that the
language isavailable in the program. Thelanguage module can
be used to run multilanguagefunctionality.
IMPORTANT: Users can use this language module only if the
personal license file contains the objects for the specific language.
Eachlanguage modulecovers the functionality for only one
specific language. For example, the Danish language module
contains all Danish strings for Danish functionality. It does not
contain Danish strings for French or other languagefunctionality
CONFIGURATIONAND
DEVELOPMENT
Application Builder (Alacarte)
Change the business rules and special calculations that work
behind the scenes.Business rules and special calculations are
defined in C/AL (the C/SIDEapplication language). Although
this granule includes accessto C/AL, it does not permit access
to existing C/AL code that updates write-protectedtables
(for example, postings). With Application Builder, you can
create entirely new areasof functionality for your application,
enabling you to tailor Microsoft Dynamics NAV to fit your entire
organization. It also enables you to create 100codeunit objects
(numbered from 50,000 to 50,099). Youcan also take advantage
of the functionality included for developers in the Navigation
PaneDesigner (for example, creating new menu items).
FinancialManagement
> General
> Fixed Assets
> CashManagement
foreigncountries.> Application Objects
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
Human Resources
Management(HRM)
Languages
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PageDesigner
Change existing pages (windows displayed on the screenfor
data entry and inquiry), and it enables you to create100page
objects (included and numbered from 50,000 to 50,099). The
PageDesigner also enables you to usethe Navigation Pane
Designer. Thismeans,for example, that you can create new
menu items.Thismodule does not include accessto C/AL
frompages.
Report Designer
Change existing reports and create 100new report objects
(numbered from 50,000 to 50,099). Thismodule provides access
to C/AL (the C/SIDEapplication language) from reports used
for defining special calculations and businessrules.Create
new reports from scratchor copy an existing report to useasa
starting point. Every report in Microsoft Dynamics NAViscreated
using this tool and can therefore be easily customized.You
will need the Microsoft Visual Studio Report Designer 2010to
design the layout of a report in the developmentenvironment.
Microsoft Visual Studio Report Designer comes with Microsoft
Visual Studio 2010SP1Professional, Premium, or Ultimate.
Thismodule enables you to take advantage of thefunctionality
included for developers in the NavigationPaneDesigner
(for example, creating new menuitems).
Solution Developer (Alacarte)
Change the business rules and special calculations that work
behind the scenes.Business rules and special calculations are
defined in C/AL (the C/SIDEapplication language). This module
provides accessto code that updates write-protected tables to
the Merge and Upgrade Tools.Youcanalso:
> Change or create any object type.
> Usethe menu options Translate/Exportand Translate/
Import in the ObjectDesigner.
(Theseoptions are not available with the ApplicationBuilder
module).
TableDesigner
Change existing table definitions and create ten new tables
(numbered from 50,000 to 50,009). Youcan change properties
on fields, such asthe field name, decimal places, and maximum
value, add new fields to existing tables, and create new tables to
store data specific to your business.Create keysfor sorting
information and change or create new FlowFields andFlowFilters
for “slicing and dicing” information in new ways.Thismodule
does not include accessto C/AL fromtables.
XMLports (100)
Create new or change existing XMLport objects. XMLport
Designer provides accessto C/AL (the C/SIDEapplication
language) from XMLports used for defining special calculations
and business rules. Every XMLport object in Microsoft Dynamics
NAViscreated using this tool and can therefore be customized
easily.Thismodule enables you to create 100new XMLport
objects (numbered from 50,000 to 50,099) and to take
advantage of the functionality included for developers in the
Navigation PaneDesigner (for example, creating new menu
items).
Query Designer
TheQuery Designer provides the ability to modify existing
queries in the application, aswell ascreate up to 100new
queries. TheQuery Designer isthe main tool for creatingobjects
of the type Query. Query objects retrieve subsetsof data spread
acrossthe database and are data pumps for various places
within the application suchascharts and business logic.
Application Objects
Codeunits (100)
TenCodeunits are included in the Starter Packand ten more
are included in the Extended Pack.Additional groups of 100are
available in the Customizationsuite.
FinancialManagement
> General
> Fixed Assets
> CashManagement
Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
Human Resources
Management(HRM)
Languages

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Reports(100)
Additional groups of 100are available in the Customizationsuite.
Tables(10)
Tentables are included with the Extended Pack.Additional
groups of ten are available in theCustomization suite.
XMLports (100)
100XMLports are included with the Extended Pack.Additional
groups of 100are available in the Customizationsuite.
Queries (100)
Additional groups of 100are available in the Customizationsuite.
Pages(100)
100Pagesare included with the Extended Pack.Additional
groups of 100are available in the Customizationsuite.
Other
ExtendedText
Setup an unlimited number of lines to describe inventory items,
resources,and general ledger accounts.Youcan set up extended
text so that an additional description iscopied automatically
onto salesor purchase documents when lines are entered. The
description can also be made date-sensitive to allow for special
messagesfor a specific period—for example, to communicate
certain promotional offerings or certain warrantyconditions.
Youcan also specify extended text for various languages.
Intrastat
Automatically retrieve the necessarydata to report Intrastat
information tostatisticsauthorities.Local customsauthorities can
JobQueue
Automate service or schedule tasks.For example, you can
automatically generate service contract renewals or service
contractinvoices.
Youcan set up the program to automatically checkwhether
there are any batches to be processedon a specificdate.
ReasonCodes
Define a set of reason codes that can be assigned toindividual
transactions throughout the system.Thisprovidesadditional
user-defined audit trails that complement the informationalready
provided by systemassigned audit trails and postingdescriptions.
Define reason codes on journals aswell ason salesand purchase
headers. For example, usereason codes to mark all ledger entries
made in connection with the closing of the fiscal year.
Subsidiary(Unlimited)
For Perpetual Licensesthe Software LicenseTerms(SLT)permit
qualified affiliates of the licensing company to grant systems
accessto employees of those affiliates, making subsidiary
licensing redundant. Please refer to the SLTfor fulldetails.
Unlimited Companies
Provide competitive pricing if your business needs more than
onecompany.
UserIDsand Passwords
CreateuserIDsand passwordsto limit accessto the information in
Microsoft Dynamics NAVto selected individuals. Control access
to the solution and give all designated usersfullpermissions.
Thesesecurity features are a function of the Microsoft Dynamics
NAVdatabase.
Thisfeature can be used alone or in combination withthe
Permissionsfeatures.
FinancialManagement
> General
> Fixed Assets
> CashManagement
inform you whether your companyisobligated to file suchareport.Configuration and
Development
> OtherLearnMore
Supply Chain
Management(SCM)
> SalesTax
> Purchase and
Payables
> Inventory
> Warehouse
Management
Manufacturing
> SupplyPlanning
> CapacityPlanning
ProjectManagement
> Resources
ServiceManagement
> SalesandMarketing
> ServiceManagement
> Workflow
> E-services
> Document
Management
Human Resources
Management(HRM)
Languages

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NAV
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5.
LearnMore

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Content
5. LearnMore
On the Microsoft Dynamicswebsite you can learn about what Microsoft
Dynamicssolutions cando for your organization and how to get started:
Readmore? Click here >
SoftwareLicense TermsGetspecific product software licenseterms.
License terms? Click here >
CustomerSource—MicrosoftDynamicsCustomerSourceisa password-pro-
tected site for customers who useMicrosoft Dynamicsproducts. Included asa
benefit of your service plan, CustomerSourceallows you to searchapowerful
Knowledge Basefor Microsoft Dynamics, view online training for Microsoft
Dynamics, download updates, and find other timely information and resources
virtually 24-hours aday.(Sign-inrequired.)
24 hours CustomerSource. Click here >
PartnerSource—Partnerscanget Microsoft Dynamics-specific information,
order forms,andmore:
Information on PartnerSource. Click here>

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About Microsoft Dynamics NAV
Microsoft Dynamics NAV2016is a quick to implement, simple-to-use business solution from Microsoft
with the power to support your businessambitions.
Streamline and connect your entirebusiness:
> Deploy in the cloud or on your servers—the choice isyours.
> Help to increase productivity and to simplify your business by connecting key functionswithin your
organization.
> Manage your multilocation or multi-national growing business with global ERPfeatures.
> With Microsoft Dynamics NAVand Office 365, sharethe big picture acrossyour organization by
bringing your email, calendar, and files together with your data, reports, and business management
software.
Today,more than 117,000customers are using Microsoft Dynamics NAVin more than 40 country versions
to drive business successand stay ahead of competition.
LearnMore
Contact a Microsoft partner to find out how Microsoft Dynamics NAV can help your business.
Or to find out more about Microsoft Dynamics NAV,Click here >
United States and Canada toll free (1) (888) 477-7989
Worldwide (1) (701) 281-6500

Microsoft Dynamics Nav 2016

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