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Milan Pilous
Jaromira Zastery 536, Pribram 26101, Czech Republic
Telephone (Home): +420 739 609 095
Email: milan.pilous@gmail.com
Professional Profile
A committed and energetic HR Professional with over 13 years of experience from local as well as regional levels,
delivering measurable results across the banking, media and ICT sectors. A global-minded professional who has a
solid track record of streamlining business processes and optimising performance across both developed and
emerging markets. Delivers key deliverables from both operational and strategic angles with the ability to manage
large scale projects within predefined budgets and deadlines. Follows market trends to ensure the business stays
ahead of competitors and provides informative recommendations and input. Highly perceptive and possesses
excellent interpersonal skills with the ability to manage professional relationships with tact and common sense.
Applies sound judgement in producing innovative ideas and can influence important decisions. A natural leader
who thrives on inspiring team members to achieve their highest potential and fostering a high performance culture.
Core Competencies
HR Consulting | HR Policies | HR IS (SAP) | Business Process improvement | Change Management | Performance
Management | Talent/Development | Succession Planning | Compensation & Benefits | HR Projects
Planning, Recruitment and Selection | Employee Relations
Objective
Currently seeking a suitably challenging role with greater responsibility within a fast-moving and forward-thinking
organisation that will support further personal and professional development.
Career Summary
10/2014 – current FREELANCER, Management & HR Consulting / Interim Management
 Providing Management and HR Consulting mostly to companies focusing on change (business and cultural)
06/2008 – 9/2014 FUJITSU TECHNOLOGY SOLUTIONS
01/2014 – 9/2014 Regional HR Operations Manager WEMEIA (Western & Eastern Europe, Middle East,
India, Africa)
07/2012 – 12/2013 Regional HR Operations Manager Emerging Markets (Eastern Europe, Middle East,
India, Africa) / Head of HR for Balkan Countries (in addition to HR Operations Role)
Fully accountable for the implementation of all global and local HR Strategies
 Playing a central role as “2IC” for EM HR Director, developing and implementing widely accepted HR practices
across all relevant countries, identifying and implementing required standards, ensuring compliance by all
stakeholders and driving change management
 Defining new processes and aligning existing processes to best practices and setting standards in HR
administration across the various countries
 Providing advice and recommendations to management on HR related topics and to peers in other countries
with regard to HR operational processes
Key Achievements
Leading on several large scale projects:
Redefining and rolling out Performance Management Process & Performance Management Culture Change,
Implementation of Performance Information System CEMEAI which involved:
 Rolling out the project in a phased approach by first developing a model for CZ/SK which was a pilot for other
countries in EM, which was finally implemented in CEMEAI
 Cultivating leadership and talent development and focussing on a solution for a matrix structured organisation
Regional alignment and roll out of Incentive Programmes (EM), which involved:
 Driving and implementing a multi-layered incentive program that was launched across CEMEAI countries –
personally leading the implementation of this policy in EM countries and ensuring that all current program(s)
were made redundant and replaced with the new policy and program
 Obtaining key stakeholder approval for implementation and leading the complex change management process
 Acting as an integral part of the C&B development team with the aim of creating a new bonus structure model
covering the structure of the bonus set up as well as the payment terms and conditions of the scheme
 Collaborating with the C&B development team to establish a recognition and reward policy
 Participating proactively with the project team responsible for mapping out the current overall remuneration
conditions to set up general rules surrounding the remuneration structures
Business process improvements as well as restructuring projects (organization/costs/processes) for CEMEAI:
 Leading the successful implementation of the restructuring strategy developed by the central team, globally
 Meeting the target in most of the EM countries within deadline, which required the region to achieve 10% of HC
savings within 3 months and to turn business numbers back to black until end of the fiscal year, resulting in
improved cost reductions alongside further discussions about sales, delivery, focus and strategy

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International bid deals
 Taking responsibility for international bid deals linked to the outsourcing of customers’ employees for WEMEIA
11/2010 – 06/2012 Head of HR CZ/SK/HU and Singapore/UK&I
06/2008 – 10/2010 Head of HR CZ/SK/HU
Leading the HR function in multiple countries responsible for creating, implementing and maintaining any changes
or new approaches within HR
 Delivering implementation of organisational objectives of transformation and corporate change requests
 Leading the transfer into the matrix organisation in relevant countries, ensuring clear communication throughout
the business and preparing, consulting and leading further costs/HC saving requests
 Providing input on strategic leadership issues
 Developing and implementing different HR programmes and processes locally, such as change management,
performance cycles, training development, talent management, managerial development, recruitment and
compensation & benefits
 Ensuring implementation of various HR practices on a local level, whilst monitoring compliance to corporate
standards
 Playing a key role in workforce planning, recruitment and selection and management of external vendors in
different areas (T&D, payroll, recruitment)
 Simplifying the structure in using external agencies for payroll; transferring data and correcting incomplete data
from previous provider, shortening the list of agencies and optimising business relations with them
 Managing cost and OPEX control to ensure alignment to budget, analysing data, preparing reports, forecasting
 Certified internal auditor (for internal processes based on the certified integrated management system)
 Responsible for OHSAS (Occupation Health and Safety System), certified by British standards, as well
Key Achievements
 Creating and applying an internal training program to ensure internal alignment, efficiency and sales success,
called “Fujitsu Academy”
 Leading on a project affecting employees within the CZ organization with the main focus on redefining sales
abilities and efficiency due to the changes of the market (from retail business to enterprise & services business)
and efforts distributed as follows: 60% on sales, 30% into services and 10% into back office across 1.5 years
with the same indicator being customer/communication with customer
 Improving leadership through the development of talent and fine tuning communication and negotiation skills
 Driving the SAP implementation project with focus on proper data transfer and ensuring 100% fit
 Sharing responsibility in successfully implementing and maintaining the ISO-integrated management system
(ISO 9001 Quality Management System, 1400 Environment Management System, 27001 Information Security
Management System and 20000-1 IT Service Management System)
01/2008 – 05/2008 CET 21, Recruitment Specialist
 Recruiting all resources for the company - a leader in the multimedia industry as the largest TV channel in CZ
05/2005 – 12/2007 ADVANCED SEARCH, Consultant
 Consulting projects on recruitment, providing administrative support to higher middle management and
undertaking executive searches as per set targets
01/2005 – 05/2005 ARS LINGUARUM, Marketing Specialist
 Selling e-learning products for English education
07/2004 – 12/2004 HRIS at HVB BANK, Project Team Member
05/2001 – 06/2004 GE MONEY BANK, HR Assistant
 Supporting the Chief HR Director through the provision of various administrative tasks
 Contributing to various team projects
Memberships
 Member at Hnutí zaHRádkářů; an organization that brings together HR professionals as well as business
leaders to discuss HR topics that are of mutual interest (2012 – Date)
Education and Qualifications
2011 Faculty of Economy and Public Policies, University of Economics, Prague (incomplete)
Selected Modules: Economy, Public Policies, Economical History
1999 Secondary Certificate, Economics
Other Details
Languages: Fluent in English, Intermediate German and Knowledgeable in Spanish and Russian
REFERENCES ARE AVAILABLE ON REQUEST