This document summarizes DeskAlerts, a web-based desktop notification system that allows sending messages to employees worldwide. Key points:
- DeskAlerts uses a client-server model, with a web-based console to send notifications and desktop agents that receive them. Notifications cannot be missed as they appear as pop-ups on employees' computers.
- It supports delivering messages to all devices, including SMS and mobile. Multiple languages and integrations with systems like Active Directory are supported.
- Features include encryption, customization, reporting, scheduling campaigns, and sending via various channels. It aims to provide a single solution to reliably communicate critical information globally.
2. What DeskAlerts is?
• DeskAlerts messages cannot be missed
• Can be delivered to everyone worldwide
• Provides a dedicated channel for critical
information
• Reduces staff load and call volume
• Module system enables to build your own
communications strategy
DeskAlerts is a one-way desktop alert notification system that combines ease-of-use with
Comprehensive security, tracking and customization options for fail-safe communications.
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3. How it works?
• DeskAlerts Console is a web-based
interface to send all types of content,
track statistics, manage publisher
accounts etc. It is hosted inside the
company and can share the server with
other web applications
• DeskAlerts Agents are deployed to end
users’ machines in order to receive
desktop notifications
DeskAlerts is a client-server software. That means it consists of two parts:
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Typical DeskAlerts pop-up notification
4. Reach employees worldwide
• Messages can be delivered across
corporate network and outside of it
• Notify employees away from their
desktops via SMS or mobile alerts
• Multiple OS support
• Multiple languages support
• Special feature to send the same message
with different translations
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5. Integrate with your corporate environment
• DeskAlerts is fully configurable
• Can be integrated with Active Directory
• Can be integrated with other corporate systems
• Alerts can be sent from 3rd party systems via API
• Custom branding service
• Custom development on demand
• Deployment and initial setup service is provided
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6. User-friendly publisher interface
• User interface is intuitive and filled with
hints for beginner users
• Publisher’s console is web-based and can
be accessed from any place
• Publisher’s rights can be limited to the
required scope of activities
• Integrated product help is available
• No special training required
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7. Convenient content grouping
Use the v8 exclusive Campaigns feature to
group the different types of messages into a
single entity:
• Send desktop alerts, surveys, screensavers
and wallpapers in a single campaign
• Schedule the campaign start date and be
prepared beforehand
• Easily duplicate campaigns to create sets
of messages for celebrations, product
releases and other company events
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8. Secure solution
• Internal hosting for enhanced control and
protection
• Administrator (full) and publisher (limited)
access policies
• 128-bit strong key message encryption
• Centralized data storage for full data control and
easy backups
• Transparent source code
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9. End user comfort ensured
• Automatic user registration mechanisms
are available
• Employees may be allowed to use
“Unobtrusive mode” in which only urgent
alerts will pop up on user’s desktop
• Ability to share custom company manuals
• Optional feedback channel from end users
to product administrators / publishers
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10. Mobile devices support
• Send the notifications to DeskAlerts
Mobile applications for Android and iOS
• Send the text notifications via SMS
gateways
• Send notifications to employees’ email
inboxes
All from a single interface
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11. Branded solution for your company
• As an additional service, order custom
software skins to get branded solution
• Add your company logo and colors to pop-
up windows and publisher console
interface
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12. Multilingual editions
Companies with the employees speaking
different languages can employ the
Multilanguage alert feature:
• Compose the message on different
languages manually or with the help of
automatic translation engine
• End users receive the messages in their
preferred language
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13. Multiple communication channels
• Pop-up messages and scrolling tickers on
employee desktops
• Desktop wallpapers
• Windows Screensavers
• E-mail notifications
• SMS messages
• Social channels – LinkedIn shares, tweets and
blog entries
• Digital signage
Same message can be posted to multiple
channels from a single publisher interface
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14. Various types of content
• Text and images
• HTML
• Video, audio, Flash animation
• Attaching documents
• Desktop alerts generated from RSS newsfeeds
• Complex employee surveys, quizzes and polls
• Meeting invitations in iCal format
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15. Extensive range of features
• Advanced audience targeting – sending
messages by broadcast or to specific
groups
• Unlimited number of message templates
to define
• Alert appearance skins to display the
message priority
• Customizable message editor
• Reading confirmation
• Delivery confirmation
• Reports generation
and much more
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16. Overall system improvement modules
• Extended Reports module – provides
more detailed statistics on content
delivery. Comes with charts and additional
user widgets
• Encryption module – encrypts the
messages between server and client. Must
have feature for a companies which have
to deal with public networks
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17. DeskAlerts System Requirements
Server Requirements:
Windows 2008 Server or higher
IIS 7.5 or higher (ASP required)
MSSQL 2008 or higher
2GHz CPU or faster
1024 MB RAM
200 MB free hard drive space
Workstation requirements:
256 MB RAM
20 MB free hard drive space
Windows 7 and higher or
OS X 10.6.4 and higher
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Performance & Traffic
DeskAlerts desktop agent take ~0.01% of CPU time on systems with medium configurations
(Celeron 1,8 GHz / 512 MB RAM).
On average, 1 workstation generates 33Kb of traffic per hour with 1min delay between
requests.
Tip: server requirements may vary depending on the number of users connected. Actual
requirements may be obtained from the deskalerts.com website or from technical support.
19. Avoid critical information loss in a clutter of internal emails
• Sign up for 1-on-1 product presentation:
deskalerts.co/Demo0
Just 20 min to learn how to keep employees informed at all times –
dramatically reducing workload.
Contact us:
http://deskalerts.co/shuba1
Alex.m@deskalerts.com
+18047677204
Alexander Maletin
https://www.linkedin.com/in/alexander-maletin-a6b910128
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