1. MIGNONETTE JOY V. GOZARIN, MBA
MOBILE: +65 97161034 | E-MAIL: mignonettejoy@gmail.com
AREAS OF EXPERTISE
Operations Management
Project Management
Staff Management
Resource Management
Events Coordinator
PERSONAL SKILLS
Team Player
Goals Oriented
Active Listener
PERSONAL DETAILS
Add: Blk 3 Lot 56 Teachers Village
Brgy. San Gabriel GMA, Cavite
Last Salary: Php 16,000
Expected Salary: SGD 2,500
PERSONAL SUMMARY
As a graduate of the Ateneo Graduate School of Business, Masters in Business
Administration, I have gained understanding and experience in using key strategies and
tools in helping business achieve its corporate goals. These knowledge enabled be to be
more prepared and ready in this fast-paced and challenging sector.
With a masters degree and an Information Technology as an undergraduate degree able
me to work with different and vast industries. As I have gained different experiences as an
Operations Manager, Marketing Manager, and Project Manager creating substantial
reports for upper management, lead and developed different strategies for the Internet
Marketing department, and mobilised the technical and marketing team for a certain
company project.
Looking for a secure position in an I.T. organisation or the likes where I can bring
immediate and strategic value and develop my current skillset further.
CAREER HISTORY
IT Professor (Full Time)
STI College Southwoods June 2014 - April 2015
Duties and Responsibilities:
► Assigned to teach the following subjects:
Software Engineering, Project Management , Business Information Systems,
Management Information Systems, Operating Systems, Computer
Programming 1 (Java), and Computer Fundamentals.
► Assisted students with "Software Projects" in conceptualizing, developing and
presenting their project.
► Assisted Project Management students in their project from planning to
execution to evaluation (egress).
► Assisted the I.T Department Head in some academic and non academic
activities.
Financial Advisor
Sun Life Financial Philippines Dec. 2013 - Jan 2015
Duties and Responsibilities
► Helped achieve a person's financial goals by creating financial
roadmap of his/her present financial status.
► Educate clients about other financial instruments in growing their money to
have a strong future value for them and their family.
Operations Manager / Project Manager / Internet Marketing
Accedeo IT & BPO Jan. 2012 - Dec. 2012
Duties and Responsibilities:
Operations Manager
► Worked directly with the company's CEO.
► Responsible in developing work policies and guidelines for the company.
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Responsible for overlooking the work process—from getting sales to
maintaining clients' needs and projects. Making sure that no work or
person overlaps and overlooks each process and other details.
Created the billing process for clients and lead the creation of the company’s
billing project.
Created a “customer care” process for the clients (where they are being
surveyed via email.)
Suggested and created the company’s employee performance sheet (employee
appraisal sheet).
Co-Authored in developing the Organizational Make-up of the company.
► Lead the company’s management meeting every week.
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Suggested changes in the Company logo which was used in company’s
collateral.
Suggested and formatted the clearance process and form of the company.
Project Manager
Responsible in doing a “kick-off” (an initial meeting with the client and the
lead programmer) and prepare all the necessary documentation for the project
to start.
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Responsible to report the statuses of the project - delayed, on time, or critical.
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Responsible in communicating with the clients of the submission of
documents and other lacking information.
Collaborated with other department such as the Internet Marketing for
additional service that the company could offer for their existing
clients.
Internet Marketing Manager
Created the Internet Marketing Plan, Internet Marketing Process, Client
Reviews, Review all the Marketing collateral.
Headed the internet Marketing campaign of the company, clients, and its sister
company.
Co-authored the email marketing process and email blasts(email campaigns)
for this services.
Trained co-workers about SEO and on how departments can help the Internet
Marketing efforts.
► Responsible in doing client presentation of the company’s services.
► Overhauled, Monitored, and Campaigned the company’s website.
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Responsible in creating monthly reports such as web analytics for the clients.
Recommendations and forecasting are included.
Able to rank the company’s keywords in Google Search from July- December
2012 (advanced web development in Roseville - 8, cross platform
development Roseville - 3).
Internet Marketing Team Leader
KMC Mag Group Sept. 2011 - Dec. 2011
Duties and Responsibilities
► Responsible in campaigning for the company’s keywords.
► Responsible in creating monthly reports for the SEO activities.
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Recruited and Trained On-the-Job Trainees to be Internet Marketers. Managed
their weekly tasks and reports.
Wrote articles for the internet Marketing Campaigns and other Collateral.
Internet Researcher/ SEO
Paragon Int' l Customer Care Ltd. Dec. 2008 - Sept. 2011
Duties and Responsibilities
3. ► Responsible in maintaining websites’ rankings and promotions on the internet.
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Do web analysis, copywriting, keyword research on websites being promoted
and on competitor’s site as well.
Wrote articles for company's client.
Computer Teacher/ Network Administrator
Joseph and Mary Academy June 2007 - March 2008
Duties and Responsibilities
► Assessing the students in their computer skills and create lesson plans that
suites every student’s ability.
► Administering and maintaining the school’s network connection.
► Forecasting needed improvements, implementations, and budget proposals for
computer room.
Technical Support Representative (TSR)
Sykes Asia Inc. June 2006 - April 2007
KEY SKILLS AND COMPETENCIES
Project Management attributes
► Accurately identify client's key requirements.
► Experienced of working with project stakeholders in remote areas.
► Creating effective, informed and highly motivated teams focused on delivery
ACADEMIC QUALIFICATIONS
GRADUATE SCHOOL
Masters in Business Administration
Ateneo Graduate School of Business, Rockwell Makati
2014 (August 2014 Graduation)
BACHELORS DEGREE / UNDERGRADUATE
Bachelor of Science in Information Technology
Belong to the upper 10 % of the Graduating Class
Best Thesis in Information Technology -“Active Slides- A presentation Software”
STI College Southwoods
2006
TRAININGS AND CERTIFICATES
Online Email Marketing Online Marketing
Accedeo IT and BPO John Calub
2012 2012
Search Engine Marketing
Paragon Int'l Customer Care
2011
REFERENCES
Available Upon Request.