1. MIEN ZENELAK
377 Pulaski ave, Staten Island, NY 10303
mzenelak7@gmail.com [Cell: 718-708-3731]
EDUCATION
Hunter College, New York, NY January 2015
Bachelor of Science in Accounting and Finance
Overall GPA: 3.20
Major GPA: 3.50
Relevant Coursework: Accounting I / II,Business Taxes,Managerial Accounting,Auditing, Federal Income Taxation,Advanced
Accounting I / II,Money and Banking,Corporate Finance, Analysisof Financial Statements, Econometrics
WORK EXPERIENCE
New York Muffins, Brooklyn, NY June 2014 – Present
Assistant Manager
• Communicate clearly and accurately in order to ensure effective operations
• Schedule and work on payroll for employees, making surecorrect amount of employees are scheduled
• Review store environment and key business indicatorsto identify any business issuesand conflicts
• Maintain weekly and monthly financial reports
• Maintain somefinancial accountability for storeoperations
Starbucks, Brooklyn, NY Aug 2011 – May 2014
Barista
• Delivered superior customer serviceto all customers by actingwith a firstcome firstserveattitude
• Anticipated customer and store needs by evaluatingthe environment
• Maintained calmdemeanor duringperiods of high volume or unexpected events
• Recognized and reinforced individual and team accomplishments by usingcompany organizational methods
• Followed Starbucks operational policiesand procedures to ensure safety of cash handlingand security
• Constantly communicated with store managers and supervisorsto ensure quality service
Papyrus Schurman Retail Group, New York, NY Sept 2009 – June 2011
Sales Associate
• Handled customer transactionsas well as financial planningof personal events
• Obtained schedule and order information for assigned accounts
• Maintained strongcommunication with clients
SKILLS
Accounting / Finance: Customer Relations,Financial Planning,Managerial Analysis,Journal Entries, BalanceSheets, Reconciliations
Software: MicrosoftOffice(Word, Excel, PowerPoint), Tax wiz, Turbo Tax, Stata
Operating Systems: MicrosoftWindows XP,Vista,Windows 7 / 8, Mac OSX