1. MICKEY D. THERN
Telephone 320.224.2007 E-mail: Mickey.Thern@gmail.com
SUMMARY: Always looking to provide excellent customer service. Enjoys a team environment that works towards
positive results. Works well with the management in providing a professional and caring environment.
• Multitasker
• Excellent customer service
• Versatile with computer software
• Gets tasks done on time
• Excellent leadership, problem solving and relationship building
• Social media experience in building business presence on Websites, Facebook, Twitter, Instagram
• Speaks conversational Spanish
EMPLOYMENT HISTORY:
Love of Christ Lutheran Church, St Cloud, MN 2008-2015
Office Management / Administrative Assistant Responsibilities
• Provided confidential and administrative support for the Lead Pastor and other ministerial staff serving a
growing congregation of over 600 members
• Developed office from zero computer usage to a fully functioning computerized office
• Recruited and supervised 20 persons, providing a combined average of 76 hours per week covering all facets
of business operations
• Created and implemented training, maintained and carried out information technology support / trouble-
shooting for office systems including; 5 desktops, 1 Mac, 3 laptops, 2 iPads, 4 Chromebooks, 2 copiers, fax,
phone system plus computer networks and data software
Communications Responsibilities
• Implemented online presence consisting of posting weekly sermons, upcoming events, registration forms, and
Love of Christ social media apps
• Designed and coordinated ongoing publicity including billboards, video and sanctuary screens, event flyers,
weekly and quarterly email newsletters, utilization of photographers and graphic artists as well as storage and
archiving published work
Financial Management Responsibilities
• Expanded office systems by implementing new money management and cost analysis utilizing QuickBooks
plus online payment and reconciliation of accounts
• Developed financial accounts and reports for budget of over half of a million dollars
• Administered distribution of the Care Fund, with an average of $750 per month of cash and vouchers
• Created and maintained documents and procedures for employee time sheets, bi-weekly payroll, leave
requests, and conducted background checks for employees/volunteers who work with minors
Black Benefit Solutions / Black Financial Services, Avon, MN 2008-2004
• Receptionist / Customer Service Representative
• Processing of Flexible Benefits and HSA receipts
• Producing of Flexible Benefit Plan documents
• Publicity & brochure design
• Information technology support for computers, company, and online program containing training for users
Jubilee Worship Center, St Cloud, MN 2002-2004
• Secretary / Receptionist
• Weekly publicity & office communications
• Maintained database
Billy Graham Association, Minneapolis, MN 1990-2003
• Worked as Clerical Correspondent, Receptionist/Customer Service Representative, Field Support Specialist,
Administrative Assistant and Correspondence Secretary

2. • Achieved promotion to Secretarial Pool Supervisor / Office Liaison plus Information Technology Services
Trainer/Analyst
Youth With A Mission International in Spain 1983-1990
• Provided services and assistance to Spanish speaking community covering a wide range of needs
• Proficient in Spanish communication with clients
• Worked with up to 50 people in a group setting as well as providing individualize counseling
COMPUTER SKILLS:
• Microsoft Office including; Word, Excel, PowerPoint, Access, Outlook, Publisher, and Project
• Servant Keeper / Church Community Builder / Mass 11 - Membership database software packages
• Adobe Acrobat Professional and Adobe Photoshop and Premier
• Lighthouse and MBI - online flexible benefits software
• Relius Sunguard / Corbel - legal document preparation software
• Mass faxing software, Windows NT Server User, Digital Imaging Software for multiple E-mail clients
• Currently utilizing Fred Pryor courses for expansion of computer & office management skills
EDUCATION: Bachelor of Arts Degree, Bethany Global University, Bloomington, MN