8. Working structures
are NOT a given
3 strategies to make work better
Technology is
part of the
solution
Trust & Empathy is
the new currency
of leadership
9. Who runs the World?
• Why haven’t organisations structures, ways of
working, hiring, promotions etc changed more if it
isn’t working or could be better ?
• Why isn’t giving great wellbeing resources,
content and benefits moving the dial more ?
• Why, even when it lands for individuals, doesn’t it
permeate into teams and wider organisation ?
[ alongside Beyoncé that is ]
10. Get beyond the copy:paste Structure Approach
Working Structure are not a given
• The scale goes beyond ‘office – hybrid – remote’
• Even within these there is room for diverse approaches and WOW
• But its more than simply changing structure [we have an eBook that can help with this ]
• Insight : Asynchronous by default [ that includes Wellbeing ]
• Take Away : Culture and performance in the new workplace will be created
through shared experiences not shared environments
11. Technology will play a greater role
Don’t just think comms tech, think work tech!
• Integrated into flow of work – not a barnacle
• Technology can drive scale, transparency, inclusivity and diversity
• Allows people to move away from the stilted world of zoom/meetings
– to provide opportunities for more spontaneous interactions, insights,
ideation and debate.
• Insight: Don’t just think Comms Tech, think Work Tech [including wellbeing]
• Take Away: By seeing at a team level readiness to work sentiment you
can address changes in engagement levels well ahead of when they
cause problems in productivity
12. Trust & Empathy the new leadership currency
If we want to change how people work, we have to change how we lead
• Leadership is about making your people feel safe.
• In the modern workplace, this equates to openness, vulnerability,
and a willingness to go the extra mile because your leader would
do it for you
• Insight: Culture and Wellbeing must be focussed on the team not
the individual.
• Take Away: ‘Leaders that build trust and empathy inspire
employees to work harder without having to tell them to work
harder.’ Better Leaders = More Engaged Teams = Better Retention
13. If you only remembered this ..
Wellbeing isn’t the totality but it is the
starting point
Trust, empathy and psychological safety
are the key drivers of performance
And wellbeing can make these happen
and then everything is possible