Michelle's resume

1. Michelle Bouschor, CPC-A
2097 S. Fallen Oak Lane – Joplin, MO 64801 – michellelitzner@yahoo.com
CAREER OBJECTIVE
After working in the tribal and casino public relations field for 15 years, I am embarking on a career change. I recently
completedamedical codingexternshipwithMercy,andam currentlylooking forapositionthatwill allowme to grow in
the field.Ihave completedcoursesinmedical terminology, anatomy/physiology and coding and am certified by AAPC.
KEY SKILLS
• Knowledge of ICD-9, ICD-10,HCPCS,CPT
• CertifiedMemberof AAPC
• CompletedEPICtrainingduringexternshipwithMercyConvenientCare
• ExcellentInterpersonalskills&phone skills
• Excellentunderstandingand experiencewith budgeting/financial responsibility
• HIPAA Compliance
PROFESSIONAL EXPERIENCE
For 12 years,I workedforand playedakeyrole inthe development,successandgrowthof the communityandpublic
relationsprogramforfive KewadinCasinos,one of the largestandleadingNative Americangamingenterprisesinthe
State of Michigan.Beinginhighpressure situations,Ihave worked alongsidekeyexecutivestoensure messagesand
strategieswithinbothgamingandhospitalitydivisionsalignwiththe shortandlong-termgoalsof the business.
Responsibilities& Results:
o Leadership;abilitytomanage andgive directiontoprojectteams.Keymanagerinthe developmentof various
programs,accountable fordepartmentandprojectbudgets.
o Strategy; developedandimplementedstrategiesforfive Kewadinpropertiesinthe areasof Internal and
External PublicRelationsandSocial Media.
o Media/ CommunityRelations;developed“KewadinCares”and“2 for You” programs,policiesandprocedures
for organization. Createdapositiveworkingrelationshipwiththe local andregional presscommunity.Held
multiple mediaevents,pressconferences. Strategydevelopmentandrespondtoall customer inquiries,
commentcards.
o Internal Communications;headcompanycommunicationaffairs. Create monthlycompanynewsletter,internal
articles,andmemos. Employee incentiveprogramimplementation,qualitycontrol groups,employeeparty
planningandintranetdevelopmentandoversight.
o Company representation;publicspeaking,mediaaffairs,pressconferences,representativeof company
internally/externallytocustomersatcasinoeventssuchastournaments, banquets,radio,televisionand
newspaperinterviews,gamingconventions,salesconventions,etc.
TECHNOLOGY SUMMARY
EPIC EHR SYSTEM (limited), Adobe Systems, Microsoft Office-Word, Excel, PowerPoint, Publisher
EDUCATION & CERTIFICATION
Diploma – Allied School of Business, 2015
Certified Coding Associate – American Association of Professional Coders (AAPC), 2015
Certified Substitute Teacher – State of Missouri, 2015-current
Bachelor of Science- Business Administration – Lake Superior State University, 1993 – 1997