An approach to an organizations' ICT services continuity.

1. CONTINUITY
KEEP YOUR ORGANIZATION ON TRACK
Michalis Michalos
National Informatics Commissioner – Soma Hellinon Proskopon (Scouts of Greece)

2. 2
The fact of something continuing for a long
period of time without being stopped.
- Cambridge Dictionary
“
Continuity

3. WHY CONTINUITY IS MY PROBLEM?
THREE BASIC CONCEPTS OF ISSUES FACED
3

4. An individual that comes out of nowhere, he is skilled,
talented wants to help but he usually disappears at some
time.
Problems caused: who continues his work? Has he provided
any kind of documentation?
THE PARATROOPER

5. “I want it to be done and I want it now”. Preparing for a
national event? Have no time to prepare a proposal? No
time to plan and deploy your ICT project?
Problems caused: extra time on deployment/corrections
and usually extra money spent.
THE “FAST &
FURIOUS” SOLUTIONS

6. When we assign tasks that our organization wants to be
treated with professionalism to volunteers that really do a
great job trying but not cover in 100% the needs of a
service.
Problems caused: disruptive services.
VOLUNTEER vs
EMPLOYEE/VENDOR

7. Formalize your ICT entity
within your organization
(commissioner/working
group e.tc.)
Build your regulation or
adapt on one within your
organization, know your
allowances & limits
Build a strategy based upon your
organization’s vision (support)
Keep a separate but small
record on your strategy for
“The Dark Side”
START FROM –ING
FORMALIZING
ORGANIZING

8. KEY CONCEPTS TO WORK WITH
WHAT
Implement and
deploy
HOW
Organize your
approach on
the solution
WHY
Identify the true
needs of why you
have to build
something
MONITORING
Keep track of your
resources, be proactive
DOCUMENT
Always deliver
everything in
detail
OPEN CALL
Build a team,
create a pool of
skilled volunteers

9. LETS GO DEEPER
9
This shouldn’t be just tech, this should
be an approach to inspire! Who cares if
you have to build something, it’s why
that counts!
WHY
Probably your number one priority while
working on a project, include feedback
and other key concepts that would help
someone in the future.
DOCUMENTATION
The tricky part, volunteer, employee or
vendor? That’s a question you have to
answer with your organization, always
keep in mind the NGO donation
programs here.
HOW

10. LAST BUT NOT LEAST
10
CELEBRATE
Never forget this, after hard work you have to
take some time and enjoy the ride.
LESS IS MORE
If you build long-term concept things, keep it
simple. It’s better to monitor and maintain
something simple than make your life harder
through complex and un-understandable
systems

11. THANK YOU
QUESTIONS?
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