1. Michael D. Roberts
858 Medinah / Rochester Hills, MI, 48309
Residence: (248) 375-1150
Mobile: (248) 935-1694
Email: mr_michael_roberts@yahoo.com
Professional Experience
Comerica Bank – Auburn Hills, MI 12/2011– Present
Senior System / Business Analyst 12/2011 – Present
Key Accomplishments:
Serve as Senior System / Business Analyst to support the Financial Investigation Division (FID) for applications that
are utilized by the Fraud, AML and Risk departments.
 Intellinx - Comerica worked with Intellinx to develop a suite of financial rules for potential internal fraud
scenarios. These financial rules were developed using an agile approach over several releases.
o Developed screen definitions that are used to identify fraudulent patterns that are under taken by
internal employees performing their daily activity.
o Developed test plans and scenarios that were utilized to validate transactional behavior in identifying
employee fraud activity.
o Provide daily support of the Intellinx application including enhancing the ability to recognize
fraudulent activity by capturing end-useractivity and building rules (Drools) to interrogate and track
their activity.
o Worked with the Intellinx team to develop a purge process that removes alerts, incidents, transactions
and session information from the systemto be compliant with Comerica’s life cycle management
requirements for record retention.
o Spearheaded the effort to migrate from Vormetric data security platform to native DB2 encryption to
save the company $300,000 in maintenance costs.
 Risk and Compliance
o Support Comerica’s Enterprise and Operational Risk platform (RSA Archer) including client setup,
enhancements to existing platforms and data uploads.
 Wire Fraud
o Lead Business Analyst for implement and developing a new Actimize Wire Fraud application within
Comerica. Designed the alert queues and displays, along with defining the group’s reporting structure.
Creating the testing method and the test scripts for each process that interfaces with application.
o Assisted in the design of the wire process flow through Comerica’s eight different wire submission
applications.
 Case Management System development (FCIC)
o Evaluated fraud case management applications (Actimize and Intellinx) to determine if they would be
conducive to Comerica’s FID area as an enterprise wide tool. Comerica ended up developing their own
case management system(FCIC).
o Assisted in the design of the new internal case management application (FCIC) used to investigate
Fraud and AML alerts.
o Currently developing reporting solutions to support the departmental needs.
 Lead analyst in the upgrade of the current AML application (Actimize) system.
o Developing and executing test cases.
o Validating new suspicious activity rules.
o Assuring data integrity for the migration of data from the previous release.

2. o Implemented an ad-hoc query utility (DART) that allows the AML investigators to query data from
various repositories associated with the application.
 Operational Support
o Organized the migration of corporate share drives from the Livonia Datacenter to the Auburn Hills
Datacenter to increase access speed and accessibility for clients.
o Coordinate activities within FID for the migration from Windows XP to Windows 7 including data
migration from Novell to Windows, software object validation and remediation.
o Developed several Access databases that are utilized with the Fraud and AML area for tracking
Returned Checks, Wire Fraud, Call Volume, Record Retention, Card Compromise and Fraud
Certification for investigators,Time Tracking, IRS Travel Reimbursement Tracking, Debit Card
Activity and Special Investigations.
o Maintain the current departmental reporting solution (SAP Business Objects) by developing new
reports that fulfil the day to day operations.
o Assisted in the development of purge process for internal Know Your Customer (KYC) application to
conform to Comerica’s life cycle management requirements for record retention.
 Provides day to day support for the FID’s internally developed case management system(Traffic).
o The ability to maintain this application through the source code enhancements is limited, so most of
the support is done via the database,which includes development SQL, triggers, userfunctions and
stored procedures.
o Designed and assisted in development of a GL interface from the existing case management
application to Comerica’s legacy GL system. This implementation streamlined the existing GL
process and reduces the number of errors that occurred.