Michael J. Canedo is seeking a training and development position where he can utilize his experience managing training programs in the military and hospitality industry. He has over 20 years of experience in the US Army, where he held various roles including instructor, platoon sergeant, and floor manager at a hotel and spa. Canedo has expertise in areas such as organizational training, quality assurance, personnel management, and customer service. He has received numerous military awards and holds certifications in food handling and security.

1. 1
Michael J. Canedo
1019 Nottingham Dr.
Carrollton, TX 75007
Cell: 972-489-7242
Email: mjcanedo70@yahoo.com
Objective: Motivated and skilled individual seeking a Training and Development position where crafting
and managing effective programs will improve employee performance and lead to mutual success and
achievement. Solutions focused and results oriented professional with management, leadership and
training skills acquired as trainer at NCO Academy in the United States Army. Performs with integrity
and professionalism, both as an individual and team member. Works well in fast paced work
environments and willing to travel.
AREAS OF EXPERTISE
• Organizational Training & Development
• Quality Assurance / Quality Control
• Personnel Management
• Accountability
• Inventory Control
• Customer Service
MILITARY SERVICE
• US Army (Retired)
• Honorable Discharge: 1 February 2011
• Grade/Rank at retirement: SFC/E-7
• Combat Veteran
• Wounded Warrior Alumni
EMPLOYMENT HISTORY
Spa & Hotel Floor Manager 8/2015 to 12/2016
Spa Castle Hotel & Resort CARROLLTON, TX, 75007
Hotel Supervisor: September 2016 – December 2016
• Oversee hotel facilities operations
• Oversee facilities maintenance and safety of customer and employees
• Oversee training of hotel supervisors and front desk employees
• Provide purpose, direction and motivation to hotel supervisors and additional staff as needed.
Floor Manager: August 2015 – September 2016
• Oversee spa facilities operations including but not limited to spa and pool safety and maintenance
• Oversee training of incoming assistant manager and supervisor in all aspects of spa operations
including safety and maintenance
• Train and mentor six department supervisors to ensure quality customer service
• Implement and updated existing training and safety doctrine to meet current standards and
regulations
• Ensures communication flows smoothly between management and staff.

2. 2
Department Supervisor 8/2013 to 4/2014
Spa Castle Hotel & Resort Carrollton, Tx
• Department Supervisor of Pool Area including safety and maintenance of ALL spa equipment
and facilities
• Document control include inventory of equipment and updating safety policy and procedures
• Report performance to general manager based on KPI established by corporate
• Responsible for accountability and safety of personnel
• Provides excellent customer service.
• Certified Food Handlers License.
• Certified TABC License.
• Texas Department of Public Safety Security Officer
• American Red Cross certified
Small Group Leader / Trainer 2010 to 2011
USA NCO Academy Fort Sill, Ok
• Senior Advisor. Serve as mentor and matrix manager for subordinate instructors, providing
guidance, extensive planning for scheduling of classes and monitoring team implementation of
coursework.
• Provide professional training and subject matter expertise for current systems and leadership
skills.
• Implemented skills as facilitator to engage students in upper level discussions in the affective
domain for brainstorming, problem solving and decision making.
• Maintains all training support materials; prepares materials for advising the unit commander on
military education requirements and forwards applications for Army Service schools
• Provide information required for the unit status report
• Attends all unit training assemblies, and annual training periods providing assistance and
guidance in the preparation for and execution of unit training
• Develop and publish unit training calendar and schedules
• Forecast and secure training resources to include training sites
• Develop and maintain all training records
13M Instructor / Senior Leader Course 2002 to 2007 & 2008 to 2010
USA NCO Academy Fort Sill, Ok
• Instructor for all NCOES courses: Primary Leadership Development Course, Non-Commissioned
Officers Course, Basic Leaders Course, Senior Leader Course
• Primary instructor. Teach and train Senior Level Noncommissioned Officers in all aspects of
13M MLRS Platoon Sergeant Duties
• Research and write lessons as necessary, drawing on expertise in weaponry and knowledge of
advanced instructional techniques.
• Resource coordinator: Ensure training environment is conducive to learning.
• Independently researched, established and maintain a cutting edge computer laboratory that
contains the latest software advances.
• Initiated and maintain close working relationship with Program Managers/Writer Developers in
to ensure modern, effective and timely training.
• Ensure highly technical training is current, concise and effective.

3. 3
13M MLRS Platoon Sergeant 2007 to 2008
United States Army Camp Casey, Korea
• Applied mathematical computations and coordination skills to ensure safe execution of Fire
Missions in support of the 2nd
Infantry Division.
• Supervised operation and maintenance of complex electronic position location equipment.
• Maintained inventory and ensured readiness of $12 million dollars worth of equipment.
• Wrote and directed Standard Operating Procedures to ensure accurate inventory processes.
• Supervised all platoon operations. Position included responsibility for the safety, health and
welfare of 13 personnel and their families to include suicide prevention and financial control
protocols.
• Provided technical and tactical guidance to the Command on all Platoon and Battery Operations.
OTHER ARMY EXPERTISE:
• Granted SECRET security clearance by the United States Government.
• Equal Opportunity Representative
• Physical Security Non-Commissioned Officer
• Key Control Non-Commissioned Officer
MILITARY EDUCATION - CERTIFICATIONS
• First Sergeant Course Graduate (2009)
• Combat Application Training Course (2008)
• Advanced Noncommissioned Officers Course Graduate (2006)
• M270A1/HIMARS Transition Course (2006)
• Video Tele-training Instructor Training Course (2005)
• Equal Opportunity Course (2004)
• Total Army Instructor Training Course (2004)
• Small Group Instructor Training Course (2004)
• Basic Noncommissioned Officers Course: Graduate (2000)
• Primary Leadership Development Course: Graduate (1994)
• Continuing Military Education Correspondence Courses: 999 Hours
MILITARY AWARDS AND DECORATIONS
• Honorable Order of Saint Barbara Member: 2004
• Sgt Morales Club Member: 2001
• Sgt Audie Murphy Club Member: 1999
• Combat Action Badge
• Meritorious Service Medal
• Army Commendation Medal: 6th
Award
• Army Achievement Medal: 7th
Award
• Army Good Conduct Medal: 6th
Award
• National Defense Service Medal (w/ bronze star): 2nd
Award
EDUCATION:
Brookhaven Community College – Education Major
Central Texas College – Education Major
San Antonio College – General Studies
High School Diploma – John Marshall High School, San Antonio, Tx. (1988)