1. Melissa D. Welch
Glendale, Arizona
(623)383-1797 / melissakuhn@yahoo.com
Summary:
Dedicated professional with 10+ years of providing exceptional customer service seeking
a position in which my skills and knowledge can add improvement to the atmosphere
and overall experience of the company of which I am part of the team.
Experience:
Front Desk Associate March 2014 – September 2015
Arizona School of Massage Therapy Phoenix, AZ
Answered phones and provided Massage Clinic information
Made appointments for Massage and Esthetic services
Ensured that clients had excellent customer service experience
Checked documents for completion
Transacted fee and sales while maintaining accurate balances
Club Manager, Promotions Manager, Bartender, Server March 2005 – April 2011
Southwest Clubs Phoenix, AZ
Organized events
Ran shifts
Scheduled staff
Floor Manager, Server August 199 – February 2003
Ponderosa North Olmstead, OH
Ran service floor and covered open shifts
Schedule staff
Served customers with friendliness and efficiency
Bartender August 1997 – October 1997
Beach Club Cleveland, OH
Served variety of mixed beverages
Helped with overall welcoming atmosphere
Education:
Arizona School of Massage Therapy Graduated March 2013
Professional Massage Therapy Program Phoenix, AZ
815.5 hours; ACCET accredited
Arizona School of Massage Therapy August 2012 – March 2013
Student internship Phoenix, AZ
Assessed Clients and designed customized massages to achieve specific results
Honed time management skills by completing massages within hours scheduled
