5. THE CUSTOMER !
THE CUSTOMER !
THE CUSTOMER !
Speak to them in the language that
makes them feel comfortable, not
overwhelmed and confused.
Customers love to hear words like
OLED Display and EDGE TO EDGE
GLASS than processor specs!
8. OLD SCHOOL
ADVERTISING !
Apple doesn’t spend much on
traditional methods like print
ads or T.V ads, or even the
recent social media methods.
It relies on alternative methods
like clever product placements
and positive buzz via word of
mouth and popular media
11. UNIQUE VALUE
PROPOSITION !
Apple’s Mantra :
Never go into price wars with
fellow competitors !
‘You get what you pay for’-
Premium quality breakthrough
products offset the hurt caused
by the high prices.
WORKS EVERY SINGLE TIME
THEM !
12. A trip to the apple store is never
shopping, it’s a pilgrimage !
14. ...OF LOYAL CUSTOMERS !
Apple has the largest base of
‘fanboys’ and ‘fangirls’.
Apple has created a brand
personality and cult following
with their various campaigns
like ‘THINK DIFFERENT’.
This coupled with strong
products create a vibrant,
faithful community of followers.
17. SIMPLE AND HUMBLE !
Apple knows their audience very
well and talks to them in their
language.. Be it the ads or the
products.
Aim their products at the
emotions of the
customers,..evident from
innumerable ‘Unboxing’ You-
tube videos.
18. The IPHONE - unique yet so fundamentally
simple !
19. SUMMARY : APPLE MARKETING
GENIUS
✖ Its all about the customer experience
✖ Tweak traditional advertising methods
✖ Emphasis on Unique Value Proposition
✖ Build a community of loyal customers
✖ Keep marketing/products simple and
humble
20.
21. DISCLAIMER
Created by Meera Vinod,Marian Engineering
College as a part of the Marketing Internship
under Prof.Sameer Mathur,IIM Lucknow.