2. DEFINITION
ESS is also known as Executive Information System (EIS).
An Executive Support System (ESS) is software that allows
users to transform enterprise data into quickly accessible
and executive-level reports, such as those used by billing,
accounting and staffing departments. An ESS enhances
decision making for executives.
3. FEATURES
Contemporary ESS bring together data from all parts of the firm
and enable managers to select, access, and tailor them as needed
using easy-to-use
Through their ESS, many managers have access to public data, such
as news services, financial market databases, and economic
information. desktop analytical tools and online data displays.
ESS has the ability to drill down, moving from a piece of summary
data to lower and lower levels of detail.
Well-designed ESS also has some facility for environmental
scanning.
4. ADVANTAGES
Improved personal efficiency
• Increased organizational control
• Competitive advantage over competitors
• Automation of the managerial processes
Hardware
Software
Telecommunication
User interface
COMPONENTS