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Traits of a Successful
Salesperson
SNSW Web 2.0
Communication Skills
Listening Skills
 Empathy(Understanding and
connecting with the speaker's
emotions and perspective)
Persuasive
Communication Style
 Ability to persuade customers
to take action and make a
purchase
 Resonating with the customer
Confidence and Conviction
 Creating a positive first
impression
 Influencing customer
decisions more effectively
Clear and Concise
Communication
 Engaging the audience
 Simplifying complex information
"Communication is my superpower – I turn 'maybes' into ‘absolutely.'"
Goal-Oriented Mindset
Long-Term Goals
 Set ambitious, long-term goals.
 Goals serve as a source of
inspiration.
Specific and Measurable Goals
 Specific and measurable goals
 Facilitate adjustments in strategies
"I'm like a goal-hungry shark, always swimming towards success."
Consistently High Sales
 Continuous efforts to improve
sales techniques
Objection Handling
Anticipating objections
Salespeople anticipate potential
objections that the customer may
have and plan their responses
accordingly.
Active Listening
Salespeople listen carefully to what
their customers are saying and
respond effectively.
Providing Solutions
Quick to offer solutions, instead of
focusing on the problem.
Salespeople help customers
overcome hurdles that holding them
back for any purchase.
"Objections are like spicy food to me – I handle them with ease and a glass of water."
Time Management
Prioritization
By managing time
effectively, salesperson can
prioritize tasks, focus on
important activities and
improve their productivity
Organization
Being organized means
salespeople can stay on
top of their schedule and
never miss crucial
appointments or follow-ups.
Multi-tasking
Salespeople can juggle multiple tasks and still deliver high-quality
results.
"I've got time management skills that would make a Swiss watch jealous."
Product Knowledge and Expertise
Extensive Research
Salespeople have in-depth knowledge of
their product
Demonstration Skills
The ability to show customers how to
use a product and its features,
showcases the salesperson's expertise
and is a powerful tool to close deals.
Product Comparison Skills
Salespeople know their product and are
able to highlight the advantages it has
over similar products.
"I know my products like a squirrel knows where it hid its last nut – and I'm
ready to share the bounty of sales."
Relationship Building
Building Rapport
Salesperson know how to initiate conversations,
establish common interests, and make customers
feel comfortable are more likely to build long-lasting
relationships.
Maintaining Relationships
The ability to maintain long-term relationships
involves follow-ups, checking for customer
satisfaction, and engaging in ongoing
communication.
Referral Generation
Satisfied customers are often the best source of
new business. By maintaining good relationships,
Salespeople are more likely to generate referral
sales.
"I build relationships with the precision of a surgeon – removing doubts and
injecting trust in every interaction."
Adaptability and Flexibility
Handling Change
Salespeople can adapt to market
trends, new competition, or
changes in the organization can
stay ahead of the curve and
continue to achieve results.
Creative Problem Solving
The ability to come up with new
solutions to problems or think
outside of the box is a valuable skill
that successful salespeople
possess.
Maintaining a Positive
Attitude
In the face of challenges or
setbacks, successful salespeople
maintain a positive attitude, making
them more resilient and better able
to deal with obstacles.
"I'm as flexible as a sales yoga master – finding balance and harmony in every
customer interaction".
Problem-Solving Skills
Risk Assessment
Skilled salespeople assess and
evaluate potential risks and identify
potential red flags and are more likely to
secure long-term, viable deals.
Negotiation Skills
The ability to negotiate and
compromise with customers
effectively and in a way that makes
both parties feel satisfied.
Analytical Skills
Salespeople with strong analytical
skills are better equipped to collect,
analyze and use data to develop more
effective sales.
"I'm a problem-solving magician – watch as I pull sales solutions out of my hat!"
Thank You
SNSW Web 2.0 Sec - A
Learn to sell. In business you’re always selling: to your prospects,
investors and employees. To be the best salesperson put yourself
in the shoes of the person to whom you’re selling. Don’t sell your
product. Solve their problems.
Mark Cuban …
People don’t like to be sold…………………
…………..But they love to buy!

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Traits of a Successful Salesperson.pptx

  • 1. Traits of a Successful Salesperson SNSW Web 2.0
  • 2. Communication Skills Listening Skills  Empathy(Understanding and connecting with the speaker's emotions and perspective) Persuasive Communication Style  Ability to persuade customers to take action and make a purchase  Resonating with the customer Confidence and Conviction  Creating a positive first impression  Influencing customer decisions more effectively Clear and Concise Communication  Engaging the audience  Simplifying complex information "Communication is my superpower – I turn 'maybes' into ‘absolutely.'"
  • 3. Goal-Oriented Mindset Long-Term Goals  Set ambitious, long-term goals.  Goals serve as a source of inspiration. Specific and Measurable Goals  Specific and measurable goals  Facilitate adjustments in strategies "I'm like a goal-hungry shark, always swimming towards success." Consistently High Sales  Continuous efforts to improve sales techniques
  • 4. Objection Handling Anticipating objections Salespeople anticipate potential objections that the customer may have and plan their responses accordingly. Active Listening Salespeople listen carefully to what their customers are saying and respond effectively. Providing Solutions Quick to offer solutions, instead of focusing on the problem. Salespeople help customers overcome hurdles that holding them back for any purchase. "Objections are like spicy food to me – I handle them with ease and a glass of water."
  • 5. Time Management Prioritization By managing time effectively, salesperson can prioritize tasks, focus on important activities and improve their productivity Organization Being organized means salespeople can stay on top of their schedule and never miss crucial appointments or follow-ups. Multi-tasking Salespeople can juggle multiple tasks and still deliver high-quality results. "I've got time management skills that would make a Swiss watch jealous."
  • 6. Product Knowledge and Expertise Extensive Research Salespeople have in-depth knowledge of their product Demonstration Skills The ability to show customers how to use a product and its features, showcases the salesperson's expertise and is a powerful tool to close deals. Product Comparison Skills Salespeople know their product and are able to highlight the advantages it has over similar products. "I know my products like a squirrel knows where it hid its last nut – and I'm ready to share the bounty of sales."
  • 7. Relationship Building Building Rapport Salesperson know how to initiate conversations, establish common interests, and make customers feel comfortable are more likely to build long-lasting relationships. Maintaining Relationships The ability to maintain long-term relationships involves follow-ups, checking for customer satisfaction, and engaging in ongoing communication. Referral Generation Satisfied customers are often the best source of new business. By maintaining good relationships, Salespeople are more likely to generate referral sales. "I build relationships with the precision of a surgeon – removing doubts and injecting trust in every interaction."
  • 8. Adaptability and Flexibility Handling Change Salespeople can adapt to market trends, new competition, or changes in the organization can stay ahead of the curve and continue to achieve results. Creative Problem Solving The ability to come up with new solutions to problems or think outside of the box is a valuable skill that successful salespeople possess. Maintaining a Positive Attitude In the face of challenges or setbacks, successful salespeople maintain a positive attitude, making them more resilient and better able to deal with obstacles. "I'm as flexible as a sales yoga master – finding balance and harmony in every customer interaction".
  • 9. Problem-Solving Skills Risk Assessment Skilled salespeople assess and evaluate potential risks and identify potential red flags and are more likely to secure long-term, viable deals. Negotiation Skills The ability to negotiate and compromise with customers effectively and in a way that makes both parties feel satisfied. Analytical Skills Salespeople with strong analytical skills are better equipped to collect, analyze and use data to develop more effective sales. "I'm a problem-solving magician – watch as I pull sales solutions out of my hat!"
  • 10. Thank You SNSW Web 2.0 Sec - A Learn to sell. In business you’re always selling: to your prospects, investors and employees. To be the best salesperson put yourself in the shoes of the person to whom you’re selling. Don’t sell your product. Solve their problems. Mark Cuban … People don’t like to be sold………………… …………..But they love to buy!