Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
User Required?
On the Value of User Research in the
Digital Humanities
Max Kemman
University of Luxembourg
@MaxKemman
Mart...
The problem with tools
• Digital Humanities ♥ tools
• But tools not always used
• Two approaches
• Just publish the data
•...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
User-Centred Design
What is the added value of user research for developing tools
aimed at digital research methods?
Two p...
Case studies
PoliMedia
• Automatically creating links between debates
of the Dutch parliament to media items, made
availab...
PoliMedia - Search
PoliMedia – Debate page
PoliMedia – Link to Delpher
Case studies
Oral History Today
• A search user interface similar to Google but
including advanced filter options, in whic...
Oral History Today – Search
Oral History Today – Word cloud
Oral History Today – Visual facets
Oral History Today – Interview
Method
PoliMedia
• User requirements elicitation: interviews with 5
scholars (F2F)
• Evaluation: eye tracking with 24 scho...
Method
Processing
• Categorizing statements
• Feasibility discussion with developers
Results – PoliMedia
39 user requirements
• 21 deemed within-scope
• 18 deemed out-of-scope
• 27 unique user requirements
M...
Results – PoliMedia
Requirements with impact
• Function of actors (e.g. minister,
member of parliament, but also show host...
Results – Oral History Today
75 user requirements
• 33 deemed within-scope
• 42 deemed out-of-scope
• 34 unique user requi...
Results – Oral History Today
Requirements with impact
• Description of project (within
which collection was created) and
h...
Discussion
• Scholars are aware of what they want
• But also limitations:
• Generalizing is difficult
Requirements Project...
Discussion
• Within-scope requirements lead to usable tools
• Out-of-scope requirements give hints of wider
research workf...
Developing
For – With – By
Humanities
• User research!
• Support workflow demanding multiple tools
• Separate tool and dat...
User Required!
Thank you for listening
www.slideshare.net/maxkemman
Upcoming SlideShare
Loading in …5
×

User Required? On the Value of User Research in the Digital Humanities

1,334 views

Published on

Published in: Science
  • Be the first to comment

User Required? On the Value of User Research in the Digital Humanities

  1. 1. User Required? On the Value of User Research in the Digital Humanities Max Kemman University of Luxembourg @MaxKemman Martijn Kleppe Erasmus University Rotterdam @MartijnKleppe
  2. 2. The problem with tools • Digital Humanities ♥ tools • But tools not always used • Two approaches • Just publish the data • User-centred design
  3. 3. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? People don’t know what they want until you show it to them
  4. 4. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? First Rule of Usability? Don't Listen to Users
  5. 5. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? The technology will come first, the products second, and then the needs will slowly appear
  6. 6. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? • Can user requirements be generalized? basic functions common to scholarly activity across disciplines, over time, and independent of theoretical orientation
  7. 7. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? • Can user requirements be generalized? This model of what researchers do maps quite naturally onto a model of an infrastructure that supports these research processes
  8. 8. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? • Can user requirements be generalized? A 'one size fits all' approach would be a disastrous underestimation of the specific needs of humanities research
  9. 9. User-Centred Design What is the added value of user research for developing tools aimed at digital research methods? Two problems: • Does the user know what she wants/needs? • Can user requirements be generalized? We will review user research of two case studies we conducted
  10. 10. Case studies PoliMedia • Automatically creating links between debates of the Dutch parliament to media items, made available in a search user interface in which debates of the Dutch parliament can be explored • www.polimedia.nl
  11. 11. PoliMedia - Search
  12. 12. PoliMedia – Debate page
  13. 13. PoliMedia – Link to Delpher
  14. 14. Case studies Oral History Today • A search user interface similar to Google but including advanced filter options, in which oral history interviews and collections can be searched and explored to discover topics across a multitude of collections • zoeken.verteldverleden.org
  15. 15. Oral History Today – Search
  16. 16. Oral History Today – Word cloud
  17. 17. Oral History Today – Visual facets
  18. 18. Oral History Today – Interview
  19. 19. Method PoliMedia • User requirements elicitation: interviews with 5 scholars (F2F) • Evaluation: eye tracking with 24 scholars Oral History Today • User requirements elicitation: interviews with 15 scholars (Skype) • Evaluation: walkthrough with 5 scholars per update (Skype) • Scrumming
  20. 20. Method Processing • Categorizing statements • Feasibility discussion with developers
  21. 21. Results – PoliMedia 39 user requirements • 21 deemed within-scope • 18 deemed out-of-scope • 27 unique user requirements Most common (3/5): • Media output from before the debate • Names of people involved • Location in the newspaper
  22. 22. Results – PoliMedia Requirements with impact • Function of actors (e.g. minister, member of parliament, but also show host, interviewer, etc.) (1) • Party of actors (e.g. VVD, PvdA, but also Greenpeace or other lobby groups) (2) • Media output about subject before debate (3)
  23. 23. Results – Oral History Today 75 user requirements • 33 deemed within-scope • 42 deemed out-of-scope • 34 unique user requirements • Most common (10/15): • Filter for time period
  24. 24. Results – Oral History Today Requirements with impact • Description of project (within which collection was created) and how collection came to be • Organization behind collection (management/creation) • Distinguishing search filters between content-related to general
  25. 25. Discussion • Scholars are aware of what they want • But also limitations: • Generalizing is difficult Requirements Project goals Current practices
  26. 26. Discussion • Within-scope requirements lead to usable tools • Out-of-scope requirements give hints of wider research workflow & compatibility • Tool takes place in a wider research workflow
  27. 27. Developing For – With – By Humanities • User research! • Support workflow demanding multiple tools • Separate tool and data Conclusion X
  28. 28. User Required! Thank you for listening www.slideshare.net/maxkemman

×