This document introduces Microsoft 365 Learning Pathways, which is a customizable online learning solution for increasing adoption of Microsoft 365 services. It can be added to a tenant by installing the custom learning application into the app catalog or a new site collection. Administrators can then customize playlists and assets, drive adoption through integration with Teams and a help tile, and view updates on a success center portal. The solution provides out-of-the-box and customizable training content that is regularly updated.

1. Introduction to Microsoft
365 Learning Pathways
wifi password: weteach!
Matt Lavieri
SharePoint Cloud Saturday Chicago Burbs 2020

2. Matt Lavieri
TWITTER: @MSLAVIERI BLOG:
BLOG.MSLAVIERI.COM

3. What is primary job function?
 SharePoint/O365 IT Support/Admin
 Learning/Training/Change Management
 HR/Communications/Content Creators
 Business User
 Other
Have you heard about/are you using
Learning Pathways in your organization
today?

4. Agenda
 What is Learning Pathways
 Why you should use learning pathways
 Adding Learning Pathways into your tenant
 End User Experience
 Administration experience in the Portal
 Getting Users to the Learning Pathways Solution
 Success Center
 Roadmap
 Questions

6. What is Learning Pathways
“Microsoft 365 learning pathways is a customizable, on-demand learning solution
designed to increase usage and adoption of Microsoft 365 services in your
organization.”
 A fully customizable SharePoint Online communication site - The learning
pathways training portal can be customized to add your organization's help,
support, and community content
 Easy provisioning - Provision learning pathways from the SharePoint Online
Provisioning Service with just a few easy steps
 The ability to create your own training playlists - with learning pathways,
you can create targeted training playlists to meet the unique needs of your
environment
 Up-to-date content - Learning pathways provides content through a Microsoft
online content catalog, so the content at your site is regularly updated

7. Why Learning Pathways?
 A fully customizable SharePoint Online communication site - You can take
advantage of all of the SharePoint feature that you know and love to build out
the Learning Portal
 Easy provisioning (and updating) – Getting Learning Pathways into your
tenant and keeping it updated is easy
 The ability to create your own training playlists (and customize existing
ones) - Didn’t roll out a specific feature in M365, no worries
 Up-to-date content - You no longer will have to keep updating your in-house
created training material every time Microsoft makes an update.
 Free and Open Source – Built as an SPFx webpart and will significantly
reduce the time and cost it takes to create training material for your users.

8. Adding Learning
Pathways to your Tenant

9. Prerequisites
 You will need to be a tenant administrator to be able to deploy this solution
to the target tenant.
 A tenant App Catalog must have been created within the Apps option of the
SharePoint Admin Center
 Note: You must be an Owner of the App Catalog to add apps to the catalog include
Custom Learning
 Note 2: If you don’t have an App Catalog it is recommended to wait 30 minutes
before provisioning Learning Pathways
Note: Currently only English is supported, additional language support is on the
roadmap

10. What gets added
 Custom Learning SPFx App Package
 Optional: New Site Collection
 You can manually install the custom learning application to any Site Collection if
wanted

11. App Catalog
SharePoint Admin > More features > Apps
https://docs.microsoft.com/en-us/sharepoint/use-app-catalog

12. Installation with PnP Provisioning
https://provisioning.sharepointpnp.com/
 The PnP Provisioning solution will automatically create the Site Collection and
deploy the SPFx App to your tenant. In addition to the Learning Pathways
solution there are plenty of other designs you can add to your tenant here as
well!

13. Installation with PnP Provisioning
https://provisioning.sharepointpnp.com/

14. Installation with PnP Provisioning
https://provisioning.sharepointpnp.com/

15. Updating the Application in the App
Catalog
 If you already have the app installed and you want to update to the most
recent version, you’ll need to:
1. Download the Updated SPFx Package
2. Upload the Package to the App Catalog
3. On the Learning Pathways Site Collection select ‘Get It’ to bring in the recent
version of the app

16. Content Updates and Syncing with
GitHub CDN
Feed from
GitHub
Repository
Quarterly
content
updates
Up-to-date content
M365 learning pathways web part
SharePoint Communication site in your tenant
Support.Office.com (SOC)
Microsoft GitHub CDN
(links to SOC pages)

17. Using the Portal
End User Experience

18. Navigate to a Product/Technology

19. Navigate to a Playlist
 Each Product and Technology is made up of one or more playlist

20. Parts of an Asset
 Each Playlist is made up of one or more Assets
Asset Content, this is typically a
video or how-to steps/guide
Additional resources

21. Asset Navigation
Breadcrumbs
Next and Previous
Asset Buttons
Search bar
Asset Drop Down

22. Deep Links
 You can link to specific playlists and assets by using the deep links
capabilities.
 You cannot use the URL bar to get a link to a specific playlist/asset
 This is because Learning Pathways is an SPFx webpart that is added to a page

23. Administration in
Learning Pathways

24. Administration experience in the Portal
 Site Owner permissions are required to manage playlists
 From any page with the Learning Pathways webpart an owner can click the
great to navigate to the Admin Page
 You can choose which Playlists you want to show in Learning Pathways
 Custom playlists can be deleted and are designated with a Person Icon

25. Copying Playlist
 You can now copy existing and default playlists
 If you copy an OOTB playlist you any content from Microsoft will continued to
receive updates from Microsoft

26. Customizing Playlist
 You cannot customize or update OOTB
Playlists, you will need to make your own
playlists or copy and existing one to edit
 Things you can control in a playlist
 Properties of the Playlist
 Playlist Image
 Categories and audience
 Add/Remove/Deletion of Assets
 Order of Assets

27. Creating/Adding a new Asset
 When adding or Creating Playlist assets you can create a new Asset Site page,
or if you have existing content you can link to an existing page
 Asset pages are SharePoint site pages and be customized with any SharePoint
feature/webpart

28. Driving Adoption through
Learning Pathways

29. Create a Custom Help Tile
 From The Admin Center you can add a custom help tile including a link to
your new Learning Pathways site
Organization Profile > Customized help Desk contact info

30. Integration with Microsoft Teams
https://aka.ms/M365LPTeamsApp

31. Success Center
 To get the most out of Teams you can use the Admin Success Center for resources
on how to drive and monitor adaption as well as managing Learning Pathways

32. Adoption Kit
 Through the Drive Adoption admin link you can get tips on how you can run awareness campaigns to
drive users to the portal https://docs.microsoft.com/en-us/office365/customlearning/driveadoption

33. Last few Months
 1st Quarterly Content Update -
What’s New, What’s Changed
 UX Enhancements – white
space handling, enhanced
navigation, copy playlist
 Multi-Content-Pack Support
for Partners
 Learning Pathways Admin
Success Portal
 Onboarding Kit for MCT
Community
Q4 Q1
 Multi-language
support testing
 Editorial calendar
• Multi-language support - 9
languages
• Open Source release of
solution
• Roadmap for onboarding
Education, Government
Cloud and First-line Worker
Content Packs
• Teams Get Started app
 Quarterly Content
Update
 Contact Pack Release

34.  Installation Guide: https://aka.ms/M365LP
 Provisioning: https://aka.ms/M365LPprovisioning
 Adoption tool: https://aka.ms/M365LPadopt
 Adding Learning Pathways to Teams: https://aka.ms/M365LPTeamsApp
 https://docs.microsoft.com/en-
us/office365/customlearning/custom_overview
 Matt.lavieri@Protiviti.com
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