1. MARZIO
ROSOLEN
93 92 24 02
marzio.rosolen@gmail.com
/marziorosolen
Copenhagen Business School 2016/17
Msc Soc. Sc in Service Management
• Service Design
• Strategic Management
• Economic Performance Management
• Managing the Customer Journey
in a Marketing Perspective
• Organising Business Models
• Managing Service Delivery
Skills: Customer Journey Model, Servitization,
Productification, Service Design
Faculty of Media and Knowledge Science
5-month Erasmus Exchange
• Media, Society and Culture
• Media Aesthetics
• Photography
Skills: Mass media, Social Media, Visual media
B.A. in Science and Skills in Cultural
Tourism
• Business Economics
• Marketing
• Management of Tourism Enterprises
• Organisation of Events
• Humanities
• Thesis: Virtual Reality and Tourism
Skills: Tourism and Hospitality Management,
Destination Management, Promotion of Culture
Terminalmedarbejder - Loader
• Sorting and handling parcels for delivery
• Trainer for new employees
• Shift leader
University Intern in a Travel Agency
• Designing of brochures and flyers
• Managing Facebook Channel
• Bookings and reservations
University of Malta 2014
Università di Udine 2012/15
DHL Express Denmark 2015/17
DRS Viaggi 2015
Casa Rosset 2015/17
Communication Manager
Supporting my best friend with his Start-up winery
• Assist during set up activities
• Creation and management of SoMe
• Creation of graphic material
STUDIES
Summer Camp 2007/14
Counsellor and Camp Leader
• Planning games and activities
• Co-ordinating and training Counsellors
WORK EXPERIENCE
VOLUNTEERING
LANGUAGES
IT
KNOWLEDGE
• Italian
• English
• Danish
• Spanish
• German
• Photoshop
• InDesign
• Illustrator
INTERESTS
• Skiing
• Books
• Tech
• Games and
quizzes
As Service Manager
student at CBS I am
trying to connect my
passion for tourism with
my interest for business
and technology.
PROJECTS
Co-operation with
a 2-day cultural
festival to create a
SoMe agenda and
manage channels
Collaboration with
OnWeb5 to craft
logos and other
graphic content
for websites
Social Media Week CPH 2017
Volunteer
• Welcoming and assisting guests
• Managing events