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MARY YOLE APPLE DECLARO-RUEDAS
Associate Professor V/
Director for Extension & Technical Advisory Services
Theoretical Foundation
of Knowledge
Management
QUIZ
Knowledge Tacit Explicit
Riding a bike
Leading a team
Resolving interpersonal
disputes
Policies, procedures,
and protocols
Movie reviews
QUIZ
Knowledge Tacit Explicit
Video calls
Training manuals
Electronic mails
Video tutorials
Playing musical
instruments
QUIZ
Knowledge Tacit Explicit
Stand up comedian
Cross Stitching
Handstands and splits
Standard Operating
Procedure
Class record
Major Theoretical KM Models
Discussion Points:
VON KROGH AND ROOS MODEL OF
ORGANIZATIONAL EPISTEMOLOGY
Designed for Differentiating Between Individual Knowledge
and Social Knowledge
According to the organizational KM model, von Krogh
and Roos came up with an innovative framework
solution that the knowledge typically occurs in:
The mind of the member
Links between them
It is one of those knowledge management models that
examines its essence specifically in terms of:
 Knowledge Workers
 Better Communication Skills
 Enterprise Structure
 Network of Workers
 HR Management
NONAKA AND TAKEUCHI
Best for Knowledge Creation Process
The Nonaka and Takeuchi KM model of knowledge
conversion typically invokes four different knowledge
conversion modes in the KM.
1. Indirect Way Approach – Socialization (tacit to tacit)
2. Indirect to Direct Way Approach – Externalization
(tacit to explicit)
3. Direct Way Approach – Combination (explicit to
explicit)
4. Direct to Indirect Way – Internalization (explicit to
tacit)
Socialization is the model of
KM technique through which
a team member can quickly
share tacit knowledge using
monitoring, copying,
implementation, and
involvement in conventional
and non-conventional
communities and groups to
enhance the traffic.
Externalization is an
innovative platform to
convey tacit knowledge
into explicit concepts.
A combination is a KM
model approach
through which the
company can smoothly
integrate the concepts
into an effective
knowledge system.
Internalization is a
responsive manner to
consolidate explicit
knowledge into tacit
knowledge.
CHOO SENSE-MAKING KM MODEL
Ideal for Decision-Making Process
The three major components that the Choo Sense-
Making Model of KM shows a considerable focus on:
WIIGS KM Model
Designed Explicitly for Knowledge Building Scenario
Karl Wiig, the knowledge management model, depicts that the knowledge
management process must be perfect and reasonable to make useful and
valuable knowledge.
Boisot I-Space
Perfect for Decision-Making Process
The knowledge management model by Boisot creates a decision-making
ability based on useful information and differentiates it from a physical
asset. Such differentiation of new knowledge from data by Boisot typically
highlights all the information that is of prime importance to website
observers.
Boisot says that they are solely responsible for performing data extraction
as a mandate function as per their experience or prior knowledge.
Boisot’s model uses a three-dimensional cube structure:
From uncodified to codified
From concrete to abstract
From undiffused to diffused
The primary goal of Boisot’s model of knowledge management is to serve companies with
cost-effective solutions. The company’s site simply adopts dynamic knowledge
management strategies that directly help the learning cycle’s playful nature.
ZACK Knowledge Management
Best for Converting Information to Usable Knowledge
Meyer and Zack initiated the Model of KM that
includes the stages of a KM cycle highlighting the
“refinery.”
The ZACK KM Model includes the following steps:
1. Acquisition
2. Refinement
3. Storage and Retrieval
4. Distribution and presentation
Every stage of this KM framework follows the basic rationality
principle of communicating with each other to facilitate
knowledge repository analysis.
COMPLEX ADAPTIVE SYSTEM MODELS
Based on Advanced Intelligent Techniques
An organization is nothing but seen as an
adaptive, complex system – Intelligent
Complex Adaptive Systems (ICAS)
A system with several individualistic
representatives that perform significant
interaction locally is a complex adaptive.
Specifications:
The knowledge management models that adopt complex adaptive
structures include function strings.
The primary reason behind it is to bring insurance among the living
system feasibility in general and of organizations, to a great extent.
ICAS systems typically follow cybernetics principles. Is it connected
to Cyber based information? No. It uses communications and
control mechanisms to understand the process a viable company’s
site should perform.
-The adaptive systems possess various independent
representatives that interact with each other to enhance business
performance.
-The model usually includes composite behavior, where the self-
organized people in organizations are intelligent elements. In
addition to it, such aspects are a fundamental part of the
organization’s hierarchies.
The Technology & Services Industry Association (TSIA)
33

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Lesson-2-Theoretical Foundation-Knowledge-Management.pptx

  • 1. MARY YOLE APPLE DECLARO-RUEDAS Associate Professor V/ Director for Extension & Technical Advisory Services Theoretical Foundation of Knowledge Management
  • 2. QUIZ Knowledge Tacit Explicit Riding a bike Leading a team Resolving interpersonal disputes Policies, procedures, and protocols Movie reviews
  • 3. QUIZ Knowledge Tacit Explicit Video calls Training manuals Electronic mails Video tutorials Playing musical instruments
  • 4. QUIZ Knowledge Tacit Explicit Stand up comedian Cross Stitching Handstands and splits Standard Operating Procedure Class record
  • 5. Major Theoretical KM Models Discussion Points:
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. VON KROGH AND ROOS MODEL OF ORGANIZATIONAL EPISTEMOLOGY Designed for Differentiating Between Individual Knowledge and Social Knowledge
  • 12.
  • 13. According to the organizational KM model, von Krogh and Roos came up with an innovative framework solution that the knowledge typically occurs in: The mind of the member Links between them It is one of those knowledge management models that examines its essence specifically in terms of:  Knowledge Workers  Better Communication Skills  Enterprise Structure  Network of Workers  HR Management
  • 14. NONAKA AND TAKEUCHI Best for Knowledge Creation Process The Nonaka and Takeuchi KM model of knowledge conversion typically invokes four different knowledge conversion modes in the KM. 1. Indirect Way Approach – Socialization (tacit to tacit) 2. Indirect to Direct Way Approach – Externalization (tacit to explicit) 3. Direct Way Approach – Combination (explicit to explicit) 4. Direct to Indirect Way – Internalization (explicit to tacit)
  • 15.
  • 16. Socialization is the model of KM technique through which a team member can quickly share tacit knowledge using monitoring, copying, implementation, and involvement in conventional and non-conventional communities and groups to enhance the traffic. Externalization is an innovative platform to convey tacit knowledge into explicit concepts. A combination is a KM model approach through which the company can smoothly integrate the concepts into an effective knowledge system. Internalization is a responsive manner to consolidate explicit knowledge into tacit knowledge.
  • 17.
  • 18. CHOO SENSE-MAKING KM MODEL Ideal for Decision-Making Process The three major components that the Choo Sense- Making Model of KM shows a considerable focus on:
  • 19. WIIGS KM Model Designed Explicitly for Knowledge Building Scenario Karl Wiig, the knowledge management model, depicts that the knowledge management process must be perfect and reasonable to make useful and valuable knowledge.
  • 20.
  • 21. Boisot I-Space Perfect for Decision-Making Process The knowledge management model by Boisot creates a decision-making ability based on useful information and differentiates it from a physical asset. Such differentiation of new knowledge from data by Boisot typically highlights all the information that is of prime importance to website observers. Boisot says that they are solely responsible for performing data extraction as a mandate function as per their experience or prior knowledge. Boisot’s model uses a three-dimensional cube structure: From uncodified to codified From concrete to abstract From undiffused to diffused
  • 22. The primary goal of Boisot’s model of knowledge management is to serve companies with cost-effective solutions. The company’s site simply adopts dynamic knowledge management strategies that directly help the learning cycle’s playful nature.
  • 23. ZACK Knowledge Management Best for Converting Information to Usable Knowledge Meyer and Zack initiated the Model of KM that includes the stages of a KM cycle highlighting the “refinery.” The ZACK KM Model includes the following steps: 1. Acquisition 2. Refinement 3. Storage and Retrieval 4. Distribution and presentation
  • 24. Every stage of this KM framework follows the basic rationality principle of communicating with each other to facilitate knowledge repository analysis.
  • 25. COMPLEX ADAPTIVE SYSTEM MODELS Based on Advanced Intelligent Techniques An organization is nothing but seen as an adaptive, complex system – Intelligent Complex Adaptive Systems (ICAS) A system with several individualistic representatives that perform significant interaction locally is a complex adaptive.
  • 26. Specifications: The knowledge management models that adopt complex adaptive structures include function strings. The primary reason behind it is to bring insurance among the living system feasibility in general and of organizations, to a great extent. ICAS systems typically follow cybernetics principles. Is it connected to Cyber based information? No. It uses communications and control mechanisms to understand the process a viable company’s site should perform. -The adaptive systems possess various independent representatives that interact with each other to enhance business performance. -The model usually includes composite behavior, where the self- organized people in organizations are intelligent elements. In addition to it, such aspects are a fundamental part of the organization’s hierarchies.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. The Technology & Services Industry Association (TSIA)
  • 32.
  • 33. 33

Editor's Notes

  1. Let us now highlight all the four approaches of the Nonaka and Takeuchi model framework in detail. Socialization is the model of KM technique through which a team member can quickly share tacit knowledge using monitoring, copying, implementation, and involvement in conventional and non-conventional communities and groups to enhance the traffic. This process typically develops the prevention of utilizing a physical or virtual space where interaction mainly holds on a social level. Externalization is an innovative platform to convey tacit knowledge into explicit concepts. This innovative approach of the model of KM plays a vital role in knowledge sharing and the creative process as tacit knowledge typically is highly internalized. A combination is a KM model approach through which the company can smoothly integrate the concepts into an effective knowledge system. Some examples are review report forms, analysis trending, a detailed executive summary, or a new database for content management. Internalization is a responsive manner to consolidate explicit knowledge into tacit knowledge.