1. MS16@CAASCO.CA 416-845-5470 HTTPS://CA.LINKEDIN.COM/IN
/MARTINA-ANASTASIA-
STEPHENSON-ABA8417B
MS
OBJECTIVE
To work as a licensed Insurance
Broker with a progressive
organization that will value my
qualifications and polished,
professional attitude. I want to join
a team where customer service is
the main focus.
SKILLS
 Seven years of exceptional
customer service, complimented
by superior teamwork and
interpersonal skills
 Refined and professional in
communication, presentation and
mannerisms
 Respectful and understanding of
others in a work environment
 Skilled at multi-tasking with
maintaining close attention to
detail
 Demonstrates excellent time
management skills
 Responsible and self-motivated
with the ability to work
effectively in a group setting
 Committed to success with a
positive and enthusiastic attitude
MARTINA STEPHENSON
LICENSED INSURANCE AGENT | DIRECT INSURANCE SOLUTIONS,
SERVICE
EXPERIENCE
LICENSED INSURANCE AGENT • CAA INSURANCE • SEPTEMBER 2015 – PRESENT
 Address and identify insurance needs with an industry – wide approach
 Ability to provide clients with excellent service; using the necessary
knowledge and resources
 Using provider’s general acceptability guidelines; possess the ability to screen
for desired business relationships
 Provide service to new and existing policyholders, upselling and cross selling
clients on products
 Using skills of needs assessment, sound judgment and risk assessment provide
auto and property insurance quotes
 The ability to develop and maintain the highest standards of personal and
professional conduct at all times
EDUCATION
C120: UNDERWRITING ESSENTIALS • SEPTEMBER 2016 • INSURANCE INSTITUTE OF
CANADA (ACTIVE MEMBER)
Course provided an overview of the Underwriter’s role as an investor of
shareholder capital on behalf of the insurer. The responsibility of the Underwriter
to accept and reject risks for the insurer within the parameters both set by the
insurer and imposed by the external environment.
Currently working towards a Chartered Insurance Professional Designation to
develop a strong career in the industry.
RIBO (LEVEL 1 RESTRICTED LICENSE) • MAY 2015• INSURANCE BROKERS
ASSOCIATION OF ONTARIO
Successfully completed Fundamentals of Insurance Basic Qualifications and
Licensing Course – Licensed Insurance Broker