1. Martin L Kendall
210 Mary Lou Dr
Hastings, Mi 49058
(269) 818-7949 | kendallm22000@yahoo.com
IT Professional
IT Professional with extensive experience in systems analysis, application development, and
end-user support. Adept at working independently or in a team environment, throughout all
phases of a project’s life cycle. Consistently deliver quality products on schedule with a high
level of customer satisfaction.
Professional experience
• IBM 1997 to Present
Assignment History
RETAIN Database (CDBM), Team Lead 2010 to Present
o Responsible for Support, Maintenance, and Development for IBM Problem
Management Database that processes thousands of transactions a second.
o Manage 2 team members by providing assistance to Database Administrative
duties and Assigning / Creating innovative project assignments
o Responsible for support and implementation of System Upgrades and Disaster
Recovery procedures.
o Liaison for 3rd
party product software z/XDC.
State of Michigan, Programmer Analyst 2013 to Present
o Co-Team Lead on project to convert the SOM Financial, Accounting, and
Procurement systems to new 3rd
party Vendor software. Responsibilities include
all phases of project life cycle (Analysis, Requirements, Development, Testing,
Implementation, and Support).
o Lead Programmer on HIPAA compliance project.
o EDI support of SOM Payment and Invoice systems.
RETAIN Database / Application, Programmer 2006 to 2010
o Development and Maintenance duties in support of IBM Problem Management
Database.
o Project assignments for RETAIN application.
Firemans Fund Insurance Co, Programmer Analyst 2006 to 2006
o Responsible for identification, fixing, and testing of incorrect settlement
payments to insurers.
o Designed process to allow more payments to be made in single batch run.
State of Michigan, Programmer Analyst 1999 to 2006

2. o Part of team that Developed, Tested, Implemented, and Supported the SOM
Electronic Payment and Invoicing system.
o Became Team Lead for the EDI processing of the SOM Electronic Payment and
Invoicing system.
Foremost Insurance Co., Programmer Analyst 1996 to 1999
o Part of team that gathered Requirements, Developed, Tested, Implemented, and
Supported Auto / Homeowners processing system.
o Developed a Common DB2 I/O routine that was used by the different application
systems.
• Computer Task Group 1993 to 1996
Assignment History
Foremost Insurance Co., Programmer Analyst 1995 to 1996
o Part of the Rating team that utilized the Flexpert software.
o Break/Fix activities for Auto Insurance system.
Spartan Stores, Programmer Analyst 1993 to 1995
o Developed and maintained a ‘Compare and Save’ label program for select stores.
o System Maintenance duties in support of Spartan Brand Stores.
• Compuware Corporation, Programmer Analyst 1998 to 1993
o Maintenance Programming duties for CICS Abendaid product.
o Product Help Desk.
• C. U. Processing, Conversion Programmer 1986 to 1988
o Programmed and installed data conversions between Credit Union Processing
systems.
Education
• BS in Computer Science, Grand Valley State, Allendale Mi
Technology Summary
• Languages: Assembler, CICS, Cobol, EDI, JCL, PLX, REXX, SQL
• Software & Development Tools: Abendaid, ChangeMan, Cruise, File-Aid, File
Manager, Flexpert, Microsoft Products, Omegamon, QMF, RACF, RETAIN, RMDS, SCLM,
TSO/ISPF, TSRM, Websphere Data Interchange, Xpediter, Zeke
• Hardware: IBM z Series, GLIAC, Honeywell
• Systems: z/OS, Windows, VM, Dos
• Databases: DB2, IDAM, ADABAS