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Marta CuadradoEline Bau
Louis De TroyMelissa Moura
Laure Gerard
M A R K E T
5 7 , 0 0 0
SALONS IN SPAIN
5 0 %
SPANISH’ SALONS USE
L’ORÉAL PRODUCTS
6 7
L’ORÉAL SALES
REPRESENTATIVES IN
SPAIN
5 7 , 0 0 0
SALONS IN SPAIN
5 0 %
SPANISH’ SALONS USE
L’ORÉAL PRODUCTS
6 7
L’ORÉAL SALES
REPRESENTATIVES IN
SPAIN
W H A T H A I R D R E S S E R S
T H I N K A B O U T L ' O R E A L
P R O F E S S I O N A L ?
I N T E R V I E W S
In-depth interviews
11 different salons in
Madrid
Useful insights
Needs and instrisical
motivations of
hairdressers
CHALLENGES
Client's loyalty
Sales reps change
frequently
Offered courses not
always adapted to
their levels
PRODUCTS
Great quality
& variety
Prices too high to
offered quality
HAIRDRESSERS
Trendy, bit crazy
artists. inspired by
people. Undermined
Looking for quality
but also to feel
suport by a brand
MOST IMPORTANT
INSIGHTS
Love Happiness
Art Image
WHA T BEING A HA IRDRESSER MEA NS
FOR THEM
“I DEFINE MYSELF AS A HAIRSTYLIST, NOT
A HAIRDRESSER. I CONSIDER MYSELF AN
ARTIST AND I WANT PEOPLE TO SEE ME
THAT WAY BECAUSE MY VISION FOR MY
JOB IS THE ONE OF AN ARTIST. I WORK
WITH EMOTIONS: IF SOMEONE COMES IN
SAD, I MAKE THEM HAPPY. I TURN MY JOB
INTO SOMETHING CREATIVE.”
DAVID, HAIRDSTYLIST AT CARCHE
Meet our persona
5 7 , 0 0 0
SALONS IN SPAIN
5 0 %
SPANISH’ SALONS USE
L’ORÉAL PRODUCTS
6 7
L’ORÉAL SALES
REPRESENTATIVES IN
SPAIN
W H A T A R E O U R
C O M P E T I T O R S D O I N G ?
SALONS IN SPAIN
5 0 %
#STRONGBONDS community!
Ask hairdressers and their clients
to share their special stories
together. They can win a trip to
Los Angeles for 2 – including a
meet & greet with a Schwarzkopf
Professional VIP hairdresser!
SALONS IN SPAIN
5 0 %
Style Masters Contest
Revlon Professional Style Masters has created a platform that gives
hairdressers the chance to express themselves as artists and showcase
their most creative work. The Style Master philosophy is the creation of a
collection based on the 1 cut, 3 looks concept.
SALONS IN SPAIN
5 0 %
TrendVision 2016 Award
TrendVision 2016 is a day of top hair talent, impressive runway
hair fashion shows, the International TrendVision Award
competition, and the highly anticipated reveal of Wella's 2017
hair trends.
5 7 , 0 0 0
SALONS IN SPAIN
5 0 %
SPANISH’ SALONS USE
L’ORÉAL PRODUCTS
6 7
L’ORÉAL SALES
REPRESENTATIVES IN
SPAIN
W H A T W I L L W E D O ?
DESIGN & DELIVERY
YOUR PARTNER APP
By L'oreal Professional
5 7 , 0 0 0
SALONS IN SPAIN
5 0 %
SPANISH’ SALONS USE
L’ORÉAL PRODUCTS
6 7
L’ORÉAL SALES
REPRESENTATIVES IN
SPAIN
COMMUNITY PROFILE CHAT EDUCATION
Forum
Staff Swap
Exchange
Program
Portfolio
Wall
Grading
Sales Reps Level
Assessment
Direct links to
online courses
Business Plus
POSTS ANSWERS RATESREVIEWS
DISCOUNTS
AND MORE!
LOYALTY PROGRAM
WHO DOESN'T LOVE TO HAVE A
GOOD TIME?
L'OREART FESTIVAL
We’ll turn our loyalty program into a festival to
encourage hairdressers to gather together, build
a strong community and unleash their inner
artists.
CREATIVITY
We want the
hairdressers to
unleash their
inner artists and
feel valued, while
providing
innovation and
collaboration
about hairstyling
and challenges
faced.
The festival will be
held at an open
space outside
Madrid.
SPACE
PEOPLE
We want people
who share the
passion for
hairdressing to
gather together
and create a
passionate and
strong community.
WHAT IS THE FESTIVAL
ABOUT
U N L E A S H
Y O U R C R E A T I V E
P O W E R
Based in the
app' s
engagement:
top 100 most
loyal users
Sponsored
activities that
encourage
interaction and
fun: painting
walls, photo
booth, movie
posters, food
trucks, djs.
Distribution of
samples of
L’ oreal
products and
products with
discounts
Workshops
to experiment,
create and learn
about the hair
trends and
challenges
faced
3 6 0 M A R K E T I N G
P L A N
Owned
properties
Earned
media
Paid media
Social
platforms
Owned
properties
Social
platforms
Embassies
Owned
Properties
Blog with reviews
on l'Oréal Professionnel
Website
Digital Properties
Catalogue
L’Oréal Professionnel
made me feel supported
from the very first moment.
They understand my
artistic vision and
encourage it, they just get
me!
Emailing
Paid media
Advertising in Specialized Hairdresser’s
Magazines
Instagram Sponsored
Posts
Advertising
Facebook Targeted Ads
YOUR
Banner for the event
Earned
media
Social
platforms
Influencer Engagement
Guy TangPatricia Nikole
Rewarded with Discount on L’Oréal
Professionnel Products
&
Invitation to the L’OREART Festival
€3.000
Advertising in Specialized
Hairdresser’s Magazines:
€10.000
Catalogue:
€5.000
Instagram
Sponsored Posts:
CPC €0,41
Facebook Campaign +
Facebook Targeted Ads:
€7/day
Google Remarketing through
code tags & cookies:
€265/week
THANK YOU!
ANY QUESTIONS?

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L'Oréal Professionel - Hairdressers Campaign

  • 1.
  • 3. M A R K E T 5 7 , 0 0 0 SALONS IN SPAIN 5 0 % SPANISH’ SALONS USE L’ORÉAL PRODUCTS 6 7 L’ORÉAL SALES REPRESENTATIVES IN SPAIN
  • 4. 5 7 , 0 0 0 SALONS IN SPAIN 5 0 % SPANISH’ SALONS USE L’ORÉAL PRODUCTS 6 7 L’ORÉAL SALES REPRESENTATIVES IN SPAIN W H A T H A I R D R E S S E R S T H I N K A B O U T L ' O R E A L P R O F E S S I O N A L ?
  • 5. I N T E R V I E W S In-depth interviews 11 different salons in Madrid Useful insights Needs and instrisical motivations of hairdressers
  • 6. CHALLENGES Client's loyalty Sales reps change frequently Offered courses not always adapted to their levels PRODUCTS Great quality & variety Prices too high to offered quality HAIRDRESSERS Trendy, bit crazy artists. inspired by people. Undermined Looking for quality but also to feel suport by a brand MOST IMPORTANT INSIGHTS
  • 7. Love Happiness Art Image WHA T BEING A HA IRDRESSER MEA NS FOR THEM
  • 8. “I DEFINE MYSELF AS A HAIRSTYLIST, NOT A HAIRDRESSER. I CONSIDER MYSELF AN ARTIST AND I WANT PEOPLE TO SEE ME THAT WAY BECAUSE MY VISION FOR MY JOB IS THE ONE OF AN ARTIST. I WORK WITH EMOTIONS: IF SOMEONE COMES IN SAD, I MAKE THEM HAPPY. I TURN MY JOB INTO SOMETHING CREATIVE.” DAVID, HAIRDSTYLIST AT CARCHE
  • 10. 5 7 , 0 0 0 SALONS IN SPAIN 5 0 % SPANISH’ SALONS USE L’ORÉAL PRODUCTS 6 7 L’ORÉAL SALES REPRESENTATIVES IN SPAIN W H A T A R E O U R C O M P E T I T O R S D O I N G ?
  • 11. SALONS IN SPAIN 5 0 % #STRONGBONDS community! Ask hairdressers and their clients to share their special stories together. They can win a trip to Los Angeles for 2 – including a meet & greet with a Schwarzkopf Professional VIP hairdresser!
  • 12. SALONS IN SPAIN 5 0 % Style Masters Contest Revlon Professional Style Masters has created a platform that gives hairdressers the chance to express themselves as artists and showcase their most creative work. The Style Master philosophy is the creation of a collection based on the 1 cut, 3 looks concept.
  • 13. SALONS IN SPAIN 5 0 % TrendVision 2016 Award TrendVision 2016 is a day of top hair talent, impressive runway hair fashion shows, the International TrendVision Award competition, and the highly anticipated reveal of Wella's 2017 hair trends.
  • 14. 5 7 , 0 0 0 SALONS IN SPAIN 5 0 % SPANISH’ SALONS USE L’ORÉAL PRODUCTS 6 7 L’ORÉAL SALES REPRESENTATIVES IN SPAIN W H A T W I L L W E D O ?
  • 15. DESIGN & DELIVERY YOUR PARTNER APP By L'oreal Professional
  • 16. 5 7 , 0 0 0 SALONS IN SPAIN 5 0 % SPANISH’ SALONS USE L’ORÉAL PRODUCTS 6 7 L’ORÉAL SALES REPRESENTATIVES IN SPAIN
  • 17. COMMUNITY PROFILE CHAT EDUCATION Forum Staff Swap Exchange Program Portfolio Wall Grading Sales Reps Level Assessment Direct links to online courses Business Plus
  • 19. WHO DOESN'T LOVE TO HAVE A GOOD TIME?
  • 20. L'OREART FESTIVAL We’ll turn our loyalty program into a festival to encourage hairdressers to gather together, build a strong community and unleash their inner artists.
  • 21. CREATIVITY We want the hairdressers to unleash their inner artists and feel valued, while providing innovation and collaboration about hairstyling and challenges faced. The festival will be held at an open space outside Madrid. SPACE PEOPLE We want people who share the passion for hairdressing to gather together and create a passionate and strong community. WHAT IS THE FESTIVAL ABOUT
  • 22. U N L E A S H Y O U R C R E A T I V E P O W E R Based in the app' s engagement: top 100 most loyal users Sponsored activities that encourage interaction and fun: painting walls, photo booth, movie posters, food trucks, djs. Distribution of samples of L’ oreal products and products with discounts Workshops to experiment, create and learn about the hair trends and challenges faced
  • 23.
  • 24. 3 6 0 M A R K E T I N G P L A N Owned properties Earned media Paid media Social platforms
  • 26. Owned Properties Blog with reviews on l'Oréal Professionnel Website Digital Properties Catalogue L’Oréal Professionnel made me feel supported from the very first moment. They understand my artistic vision and encourage it, they just get me! Emailing
  • 27. Paid media Advertising in Specialized Hairdresser’s Magazines Instagram Sponsored Posts Advertising
  • 31.
  • 32.
  • 33.
  • 34. Rewarded with Discount on L’Oréal Professionnel Products & Invitation to the L’OREART Festival €3.000
  • 35.
  • 36.
  • 37. Advertising in Specialized Hairdresser’s Magazines: €10.000 Catalogue: €5.000 Instagram Sponsored Posts: CPC €0,41 Facebook Campaign + Facebook Targeted Ads: €7/day Google Remarketing through code tags & cookies: €265/week