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BDS	
  2013	
  Pre-­‐Conference	
  Training	
  
Day	
  2	
  
Market	
  Facilita<on	
  Concepts	
  
Market	
  Facilita,on	
  
What	
  is	
  it?	
  
Is	
  an	
  ac<on	
  or	
  agent	
  that	
  s<mulates	
  the	
  market	
  
system	
  to	
  develop	
  and	
  grow,	
  but	
  does	
  not	
  
become	
  part	
  of	
  it	
  

5
Facilita,on	
  Concepts	
  
Why:	
  to	
  increase	
  the	
  compe<<veness	
  of	
  the	
  whole	
  industry	
  over	
  <me	
  
by:	
  
o  Fostering	
  systemic	
  shiKs	
  towards:	
  
§  broader	
  and	
  deeper	
  commercially	
  grounded	
  rela<onships	
  
§  ongoing	
  innova<on/upgrading	
  
§  benefit	
  flows	
  that	
  drive	
  shiKs	
  in	
  rela<onships	
  and	
  innova<on	
  
o  Fostering	
  improvement	
  in	
  cri<cal	
  end	
  market	
  factors	
  –	
  product,	
  
opera<ons,	
  branding	
  
How	
  to:	
  	
  
o  Appropriate	
  intensity	
  (i.e.	
  role	
  and	
  resources	
  of	
  project)	
  
o  Foster	
  local	
  rela<onships	
  –	
  buying	
  down	
  risks	
  
o  Self	
  selec<on	
  of	
  project	
  partners	
  -­‐-­‐	
  rolling	
  exit	
  to	
  test	
  
rela<onships	
  and	
  ownership	
  
6
Why?	
  Applied	
  
Problem	
  statement:	
  The	
  rice	
  value	
  chain	
  relies	
  on	
  smallholder	
  
produc,on,	
  but	
  cannot	
  compete	
  because	
  of	
  the	
  low	
  produc,vity	
  of	
  
par,cipa,ng	
  smallholders	
  
Why	
  Ra,onale	
  
Farmers	
  performance	
  is	
  due	
  to	
  
lack	
  of	
  capacity	
  and	
  
untrustworthy	
  private	
  sector	
  
actors:	
  	
  
•  Project	
  provides	
  output	
  and	
  
input	
  services	
  directly	
  	
  

Ugly
Bad
Good
7
Why?	
  Applied	
  
8

Problem	
  statement:	
  The	
  rice	
  value	
  chain	
  relies	
  on	
  smallholder	
  
produc,on,	
  but	
  cannot	
  compete	
  because	
  of	
  the	
  low	
  produc,vity	
  of	
  
par,cipa,ng	
  smallholders	
  
Why	
  Ra,onale	
  
Farmer	
  performance	
  is	
  due	
  to	
  knowledge	
  
and	
  capacity	
  gaps	
  that	
  result	
  in	
  limited	
  
effec<ve	
  rela<onships	
  with	
  output	
  market	
  
actors:	
  	
  
•  Project	
  assists	
  in	
  building	
  output	
  
rela<onships,	
  	
  
•  Project	
  provides	
  direct	
  training	
  to	
  
smallholders	
  	
  
•  Project	
  provides	
  free	
  or	
  highly	
  
subsidized	
  inputs	
  	
  

Ugly
Bad
Good
Why?	
  Applied	
  
9

Problem	
  statement:	
  The	
  rice	
  value	
  chain	
  relies	
  on	
  smallholder	
  
produc,on,	
  but	
  cannot	
  compete	
  because	
  of	
  the	
  low	
  produc,vity	
  of	
  
par,cipa,ng	
  smallholders	
  
Why	
  Ra,onale	
  
Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  
rela<onships	
  on	
  the	
  output	
  and	
  input	
  sides	
  of	
  
produc<on:	
  
•  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  
requirements	
  maybe	
  through	
  improved	
  aggrega<on	
  
services	
  	
  
•  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  
networks	
  to	
  the	
  smallholder	
  market	
  with	
  a	
  focus	
  on	
  
solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
•  Project	
  works	
  with	
  radio	
  and	
  local	
  fes<vals	
  to	
  
improve	
  knowledge	
  flows	
  

Ugly
Bad
Good
Facilita,on	
  Concepts	
  
Why: to increase the competitiveness of the whole industry over time by:
o  Fostering systemic shifts towards:
§  broader and deeper commercially grounded relationships
§  ongoing innovation/upgrading
§  benefit flows that drive shifts in relationships and innovation
o  Fostering improvement in critical end market factors – product,
operations, branding

How to:
o  Appropriate intensity (i.e., role and resources of project)
o  Foster local relationships – buying down risks
o  Self selection of project partners -- rolling exit to test
relationships and ownership
10
How? Applied
11

Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Intensity	
  
•  Focus	
  leYng	
  value	
  chain	
  actors	
  take	
  the	
  lead	
  	
  
•  Project	
  takes	
  a	
  very	
  low	
  profile	
  by	
  spreading	
  its	
  
par<cipa<on	
  between	
  output,	
  input	
  and	
  to	
  a	
  
lesser	
  extent	
  smallholders	
  
•  Resources	
  spread	
  between	
  actors	
  depending	
  on	
  
the	
  responses/willingness	
  of	
  the	
  actors	
  to	
  take	
  on	
  
certain	
  behaviors	
  and	
  drive	
  firm	
  and	
  industry	
  
upgrading	
  

Bad
Better
Even Better
How? Applied
Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Intensity	
  
Project	
  takes	
  a	
  very	
  high	
  profile	
  with	
  
the	
  smallholder	
  and	
  targets	
  all	
  
resources	
  on	
  direct	
  services	
  to	
  the	
  
smallholder	
  	
  

Bad
Better
Even Better

12
How? Applied
13

Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Intensity	
  
Project	
  takes	
  a	
  lower	
  profile	
  with	
  
smallholders	
  and	
  output	
  firms,	
  but	
  
will	
  target	
  resources	
  on	
  smallholder	
  
training	
  and	
  inputs	
  	
  

Bad
Better
Even Better
How? Applied
14

Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Rela,onships	
  
§  Project	
  facilitates	
  output	
  rela<onships	
  by	
  
fostering	
  effec<ve	
  conduct	
  (transparent	
  and	
  
longer	
  term)	
  of	
  those	
  rela<onships	
  	
  
§  Project	
  fosters	
  a	
  business	
  ra<onale	
  and	
  
improved	
  capacity	
  within	
  output	
  firms	
  to	
  
maintain	
  and	
  scale	
  up	
  those	
  rela<onships	
  	
  
§  Project	
  nego<ates,	
  some<mes	
  conducts	
  
transac<ons	
  with	
  input,	
  and	
  delivers	
  products	
  
to	
  smallholders	
  

Bad
Better
Even Better
How?	
  Applied	
  
Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Rela,onships	
  
§  Project	
  creates	
  strong	
  and	
  
dependent	
  rela<onships	
  with	
  
smallholders	
  to	
  protect	
  them	
  
§  Project	
  nego<ates	
  and	
  conducts	
  
transac<ons	
  on	
  behalf	
  of	
  farmers	
  
with	
  output	
  and	
  input	
  actors	
  

Bad
Better
Even Better
15
How?	
  Applied	
  
16

Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Rela,onships	
  
§  Project	
  Facilitates	
  output	
  and	
  input	
  
rela<onships	
  by	
  fostering	
  effec<ve	
  conduct	
  
of	
  those	
  rela<onships.	
  
§  Project	
  fosters	
  a	
  business	
  ra<onale	
  and	
  
improved	
  capacity	
  in	
  output	
  and	
  input	
  firms	
  
to	
  maintain	
  and	
  scale	
  up	
  those	
  rela<onships	
  
§  Scans	
  for	
  opportuni<es	
  to	
  include	
  other	
  
support	
  market	
  actors	
  

Bad
Better
Even Better
How? Applied
Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  

How	
  -­‐-­‐	
  Ownership	
  
§  Project	
  responsible	
  for	
  output	
  
and	
  input	
  roles	
  limi<ng	
  the	
  need	
  
for	
  smallholders	
  or	
  other	
  actors	
  
to	
  change	
  or	
  own	
  the	
  process	
  of	
  
behavior	
  change	
  	
  

Bad
Better
Even Better
17
How? Applied
18

Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  
output	
  and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Ownership	
  
§  Project	
  facilitates	
  output	
  firms	
  to	
  own	
  the	
  
behavior	
  changes	
  needed	
  to	
  develop	
  
effec<ve	
  rela<onships	
  with	
  smallholders,	
  	
  
§  Project	
  limits	
  role/interest	
  of	
  input	
  firm	
  by	
  
providing	
  direct	
  training	
  and	
  subsidies	
  on	
  
inputs.	
  	
  

Bad
Better
Even Better
How? Applied
19

Why:	
  Farmer	
  performance	
  is	
  due	
  to	
  limited	
  and	
  ineffec<ve	
  rela<onships	
  on	
  the	
  output	
  
and	
  input	
  sides	
  of	
  produc<on:	
  
o  Project	
  assists	
  output	
  firms	
  to	
  provide	
  market	
  requirements	
  maybe	
  through	
  
improved	
  intermedia<on	
  services	
  	
  
o  Project	
  assists	
  input	
  firms	
  to	
  extend	
  distribu<on	
  networks	
  to	
  the	
  smallholder	
  
market	
  with	
  a	
  focus	
  on	
  solu<ons	
  (i.e.,	
  informa<on	
  and	
  services)	
  
How	
  -­‐-­‐	
  Ownership	
  
§  Project	
  facilitates	
  using	
  tools	
  to	
  get	
  all	
  actors	
  to	
  
take	
  on	
  key	
  behaviors	
  in	
  order	
  to	
  access	
  
project	
  support.	
  	
  	
  
§  Project	
  puts	
  condi<ons	
  on	
  support	
  dependent	
  
on	
  buy-­‐in	
  and	
  reac<on	
  to	
  ini<al	
  project	
  
interven<ons.	
  	
  	
  
§  Project	
  knowledge	
  management	
  efforts	
  track	
  
closely	
  ownership	
  and	
  changing	
  behavior	
  to	
  
determine	
  if	
  changes	
  are	
  needed	
  including	
  
exi<ng	
  

Bad
Better
Even Better
Facilita,on	
  Concepts	
  
Fostering Relationships and Ownership:
o Buying Down Risks
§  Using project resources to reduce the risk of local
actors to engage in transactions/shifts in business
tactics that will lead to longer term commercial
relationships and drive upgrading

o Self Selection
§  Requires value chain actors to perform and action in
order to access project resource – the action has to
lead to ownership of a behaviour change process
20
Fostering	
  Rela,onships	
  
Buying Down Risk:
o Foster innovation in marketing and business
tactics
o Maintain local relationship focus
o Embed subsidy to mimic real life transactions
o Clarify exit in time and resources

21
Fostering	
  Rela,onships	
  
Buying Down Risks – How:

o  Promotional events (i.e., discounts,

Cost	
  share	
  training	
  and	
  
opera<onal	
  costs	
  for	
  
new	
  smallholder	
  
manger	
  posi<on	
  

transports, demos, etc.)
o  Internal firm upgrading/expansion
(i.e., management training, staff Cost	
  share	
  training	
  of	
  
skills/internships, etc)
mid-­‐level	
  managers	
  with	
  

Cost	
  share	
  with	
  buyer	
  
large	
  promo<onal	
  event	
  
to	
  explain/sell	
  market	
  
opportunity	
  to	
  farmers	
  

private	
  input	
  firms	
  to	
  
promote	
  and	
  manage	
  
rural	
  services	
  delivery	
  

Internal	
  firm	
  
upgrading	
  and	
  
expansion	
  
Promo<onal	
  
events	
  

Cost	
  share	
  promo<onal	
  
discounts	
  and	
  demos	
  with	
  
input	
  firm	
  to	
  get	
  farmers	
  to	
  
tests	
  products	
  and	
  services	
  
22
Fostering	
  Rela,onships	
  
Buying Down Risks – How:

o  Service delivery (i.e., certification

skills, equipment, research, etc.)

Assist	
  and	
  cost	
  share	
  
with	
  input	
  firm	
  and	
  
spraying	
  service	
  
providers	
  a	
  
cer<fica<on	
  process	
  for	
  
individual	
  sprayers	
  

Cost	
  share	
  research	
  with	
  
ICT	
  firms/banks	
  mobile	
  
banking	
  pla[orms	
  for	
  
transfer	
  and	
  payment	
  
services	
  

Service	
  delivery	
  

Cost	
  share	
  equipment	
  and	
  
training	
  with	
  Rice	
  firm	
  for	
  
service	
  providers	
  signing	
  
exclusive	
  deals	
  for	
  
discounts	
  to	
  their	
  suppliers	
  
23
Fostering	
  Ownership	
  
Self Selection:
o Ensuring ownership
o Setting hurdle to entrance
o Changing hurdle height as program evolves
o Using hurdles to manage rolling exits

24
Fostering	
  Ownership	
  
Self	
  Selec,on	
  examples:	
  	
  
	
  
Rice	
  firms	
  has	
  to	
  has	
  agree	
  to	
  SH	
  
management	
  and	
  iden<fy	
  
specific	
  managers	
  to	
  ini<ate	
  the	
  
program	
  

Then	
  
Project	
  assists	
  training	
  of	
  mid-­‐
level	
  managers	
  on	
  new	
  supply	
  
chain	
  management	
  skills	
  

Rice	
  firms	
  must	
  conduct	
  
internal	
  systems	
  review	
  to	
  
iden<fy	
  inefficiencies	
  and	
  
informa<on	
  gaps	
  

Then	
  
Project	
  cost	
  shares	
  
upgrading	
  of	
  system	
  to	
  
support	
  new	
  SH	
  
management	
  strategy	
  

25
Facilita,on	
  
•  Intervening for relationships and ownership is
more art more than a science
§  Goal is to do just enough risk reduction to
foster interaction and trust investments
§  Value is really only determined when someone
demonstrates via investment/behavior change
§  Rolling exit and wait and see are important
ways to use self selection
26
 

Incen<ves	
  

	
  

Buying	
  Down	
  
Risk	
  

Demonstra<on	
  
Effect	
  

Upgrading	
  

Crowding	
  In	
  

Exit	
  Strategy	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Incen<ves	
  
	
  

•  Understanding	
  and	
  
building	
  on	
  the	
  drivers	
  
(interests	
  and	
  mo<va<ons)	
  
of	
  the	
  actors	
  to	
  take	
  on	
  a	
  
new	
  behaviour	
  (take	
  on	
  or	
  
par<cipate	
  in	
  a	
  new	
  
ac<vity)	
  	
  
•  May	
  be	
  social,	
  personal,	
  
financial,	
  etc.	
  

	
  

	
  
	
  
	
  
•  Agrovet	
  and	
  3rd-­‐party	
  support	
  
services	
  want	
  to	
  grow	
  their	
  
businesses	
  and	
  make	
  higher	
  
profits,	
  by:	
  	
  
	
  

•  developing	
  be`er	
  rela<onships	
  
with	
  customers	
  (for	
  repeat	
  sales	
  
from	
  farmers)	
  
•  reaching	
  new	
  customers	
  (by	
  
selling	
  to	
  new	
  farmers	
  in	
  rural	
  
areas)	
  
•  making	
  more	
  sales	
  (by	
  making	
  it	
  
easier	
  to	
  order,	
  access	
  and	
  pay	
  
for	
  their	
  products)	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Buy-­‐down	
  risk	
  

•  To	
  demonstrate	
  the	
  benefits	
  of	
  
new	
  market	
  behaviours,	
  a	
  
project	
  might	
  decide	
  to	
  
decrease	
  (“buy	
  down”)	
  the	
  risk	
  
of	
  a	
  market	
  actor	
  trying	
  out	
  the	
  
new	
  behaviour	
  -­‐	
  using	
  strategic	
  
“smart”	
  subsidies.	
  
•  It	
  may	
  seem	
  too	
  risky	
  for	
  the	
  
market	
  actor	
  to	
  bear	
  the	
  cost	
  
and	
  <me	
  of	
  taking	
  on	
  the	
  
behaviour/ac<vity	
  on	
  their	
  own	
  
for	
  the	
  first	
  <me	
  

	
  

	
  
	
  
	
  
•  A	
  cost	
  share	
  was	
  used	
  by	
  the	
  
project	
  to	
  share	
  costs	
  for	
  the	
  
open-­‐air	
  market	
  day	
  
promo<onal	
  stalls	
  as	
  a	
  
demonstra<on	
  to	
  agrovet	
  that	
  
this	
  would	
  indeed	
  bring	
  in	
  
more	
  customers	
  and	
  sales.	
  	
  
	
  

•  The	
  project	
  covered	
  a	
  rapidly	
  
decreasing	
  %	
  of	
  the	
  cost	
  of	
  
transport	
  for	
  the	
  first	
  10	
  open-­‐
air	
  market	
  days	
  
	
  
 

Demonstra<on	
  Effect	
  

• Effects	
  on	
  the	
  behaviour	
  of	
  
individuals	
  or	
  firms	
  caused	
  by	
  
observa<on	
  of	
  the	
  ac<ons	
  of	
  
others	
  and	
  their	
  consequences	
  
• Uses	
  early	
  behaviour	
  change	
  
adopters	
  as	
  examples	
  /	
  models	
  
• Goal:	
  deepen	
  ownership	
  of	
  
behaviour	
  changes	
  in	
  the	
  value	
  
chain	
  actors,	
  and	
  broaden	
  the	
  
change	
  throughout	
  the	
  value	
  
chain	
  so	
  that	
  it	
  becomes	
  a	
  
“norm”	
  

	
  

	
  
	
  
•  Other	
  input	
  suppliers	
  
(agrovets)	
  see	
  how	
  successful	
  
the	
  agent	
  network	
  and	
  rural	
  
market	
  day	
  promo<ons	
  are,	
  
and	
  start	
  seYng	
  up	
  services	
  to	
  
reach	
  poorer	
  farmers	
  in	
  rural	
  
areas.	
  
	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  

Upgrading	
  
Inves<ng	
  <me,	
  money	
  or	
  
other	
  resources	
  into	
  
improving	
  the	
  enterprise	
  
	
  
-­‐ 
-­‐ 
-­‐ 

Process	
  upgrading	
  (new	
  
produc<on	
  techniques	
  or	
  
improved	
  technology)	
  
Product	
  upgrading	
  (improving	
  
the	
  product	
  or	
  other	
  product	
  
lines)	
  
Func<onal	
  upgrading	
  
(improving	
  skills)	
  

	
  

	
  
	
  
	
  
	
  
•  Invested	
  in	
  new	
  technology	
  to	
  
improve	
  his	
  business	
  (M-­‐PESA	
  
payments,	
  cell	
  phone	
  
customer	
  research	
  tool)	
  
•  Invested	
  in	
  bringing	
  in	
  new	
  
partners	
  to	
  be	
  able	
  to	
  offer	
  a	
  
more	
  sophis<cated	
  range	
  of	
  
products	
  and	
  services	
  
•  Invested	
  in	
  improving	
  skills	
  
and	
  buying	
  new	
  equipment	
  to	
  
run	
  local	
  promo<onal	
  events	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  

	
  
Crowding-­‐in	
  

•  Interven<ons	
  catalyze	
  or	
  
bring	
  in	
  other	
  players	
  and	
  
func<ons	
  into	
  the	
  market	
  
system	
  so	
  that	
  it	
  works	
  
be`er	
  for	
  the	
  poor.	
  	
  
Can	
  result	
  in:	
  
•  Expanded	
  breadth	
  (more	
  
transac<ons	
  in	
  the	
  market)	
  	
  
•  Expanded	
  depth	
  (suppor<ng	
  
func<ons)	
  	
  
•  Expanded	
  reach	
  (new	
  areas	
  or	
  
markets)	
  

	
  

	
  
	
  
	
  
•  Increasing	
  number	
  of	
  agrovets	
  
may	
  see	
  the	
  success	
  of	
  a	
  
business	
  strategy	
  to	
  target	
  
rural	
  farmers,	
  and	
  start	
  
copying	
  or	
  adap<ng	
  the	
  
ac<vi<es	
  of	
  the	
  agrovet	
  
	
  

•  Increasing	
  number	
  of	
  support	
  
service	
  providers	
  are	
  seeing	
  
the	
  benefit	
  of	
  partnering	
  with	
  
agrovets	
  to	
  target	
  poorer	
  
producers	
  (spraying,	
  soil	
  
tes<ng,	
  …)	
  
 
	
  
	
  
	
  
	
  
	
  
	
  

	
  
Exit	
  Strategy	
  

• Stopping	
  investments	
  in	
  a	
  
certain	
  ac<vity	
  once	
  a	
  certain	
  
level	
  of	
  uptake	
  or	
  behaviour	
  
change	
  has	
  been	
  reached.	
  
• “Rolling	
  exit	
  strategies”	
  stop	
  
cost-­‐sharing,	
  using	
  a	
  wait-­‐and-­‐
see	
  approach,	
  to	
  see	
  if	
  a	
  market	
  
actor	
  self	
  selects	
  to	
  take	
  on	
  an	
  
ac<vity	
  by	
  themselves,	
  showing	
  
that	
  they	
  have	
  the	
  ownership	
  
and	
  capacity	
  to	
  con<nue	
  
without	
  the	
  project’s	
  support.	
  	
  

	
  
	
  

	
  
• The	
  project	
  stopped	
  cost-­‐
sharing	
  open-­‐air	
  market	
  day	
  
stalls	
  as	
  the	
  agrovet	
  started	
  
seeing	
  value	
  and	
  demonstrated	
  
the	
  ownership,	
  capacity	
  and	
  
means	
  to	
  take	
  on	
  the	
  ac<vity	
  
• The	
  project	
  planted	
  the	
  idea	
  of	
  
an	
  agent	
  network,	
  but	
  waited	
  
to	
  see	
  if	
  the	
  agrovet	
  took	
  the	
  
ini<al	
  steps	
  to	
  put	
  this	
  in	
  place	
  
before	
  inves<ng	
  more	
  <me	
  and	
  
money	
  into	
  strengthening	
  the	
  
network.	
  
 

Incen<ves	
  

	
  

Buying	
  Down	
  
Risk	
  

Demonstra<on	
  
Effect	
  

Upgrading	
  

Crowding	
  In	
  

Exit	
  Strategy	
  
 
7	
  Behaviour	
  Change	
  	
  
Project	
  Design	
  Principles	
  	
  
	
  
and	
  their	
  applica,on	
  to	
  	
  
Market	
  Systems	
  Development	
  
Project	
  Design	
  
	
  
Behaviour	
  Change	
  Principle	
  
Principle	
  1:	
  	
  
•  Facilitate	
  self-­‐control	
  
through	
  commitment	
  
devices	
  	
  
	
  
	
  Challenge:	
  
• Imbalance	
  between	
  
inten<on	
  and	
  ac<on;	
  
• difficulty	
  maintaining	
  
discipline	
  	
  

Project	
  Design	
  Principle	
  
•  Make	
  the	
  follow	
  through	
  on	
  
a	
  commitment	
  easier	
  
•  Iden<fy	
  ways	
  to	
  encourage	
  
ac<ons	
  that	
  s<ck	
  to	
  the	
  plan	
  
•  Introduce	
  expensive	
  and/or	
  
aggressive	
  contracts	
  or	
  
penal<es	
  	
  
Behaviour	
  Change	
  Principle	
  
Project	
  Design	
  Principle	
  
Principle	
  2:	
  	
  
•  Avoid	
  exacerba<ng	
  exis<ng	
  
self-­‐control	
  problems	
  
•  Reduce	
  the	
  need	
  for	
  Self-­‐
control	
  	
  
	
  	
  
•  Reduce	
  the	
  need	
  for	
  people	
  
to	
  exert	
  self-­‐control	
  	
  
Challenge:	
  
• Lumpy	
  and/or	
  front-­‐ended	
  
income	
  
• Difficulty	
  managing	
  cash	
  
flow	
  	
  
Behaviour	
  Change	
  Principle	
  
Principle	
  3:	
  	
  
•  Remove	
  Snags	
  to	
  Choosing	
  
	
  	
  
Challenge:	
  
•  Default	
  op<on	
  (‘do	
  
nothing’)	
  is	
  
dispropor<onately	
  
significant	
  

Project	
  Design	
  Principle	
  
•  Reduce	
  the	
  number	
  of	
  
things	
  people	
  have	
  to	
  do	
  to	
  
take	
  advantage	
  of	
  it	
  	
  
•  The	
  default	
  should	
  align	
  
with	
  the	
  desired	
  behaviour	
  
change;	
  make	
  the	
  poor	
  
have	
  to	
  opt	
  out	
  through	
  
ac<on	
  –	
  they	
  have	
  to	
  
ac<vely	
  select	
  not	
  to	
  do	
  
something	
  	
  
Behaviour	
  Change	
  Principle	
  
Principle	
  4:	
  	
  
•  Use	
  Micro-­‐Incen,ves	
  
	
  	
  
Challenge:	
  
•  Small	
  incen<ves	
  are	
  enough	
  
for	
  large	
  consequences	
  	
  

Project	
  Design	
  Principle	
  
•  Size	
  of	
  an	
  incen<ve	
  only	
  
needs	
  to	
  be	
  as	
  large	
  as	
  the	
  
barrier	
  that	
  caused	
  the	
  
problem	
  
	
  
•  Incen<ves	
  are	
  both	
  
economic	
  and	
  non-­‐
economic	
  	
  
Behaviour	
  Change	
  Principle	
  
Principle	
  5:	
  	
  
•  Reduce	
  InaOen,on:	
  
Reminders	
  and	
  
Implementa,on	
  Inten,ons	
  
	
  	
  
Challenge:	
  
•  Inten<on	
  to	
  do	
  something	
  
requires	
  several	
  steps	
  and	
  
so	
  mul<ples	
  possibili<es	
  of	
  
forgeYng,	
  or	
  accidental	
  or	
  
wilful	
  neglect	
  or	
  
abandonment	
  	
  

Project	
  Design	
  Principle	
  
•  Help	
  people	
  to	
  remember	
  
•  Make	
  wilful	
  neglect	
  difficult	
  
and	
  abandonment	
  harder	
  to	
  
carry	
  out	
  	
  
Behaviour	
  Change	
  Principle	
  
Principle	
  6:	
  	
  
•  Maximize	
  the	
  Impact	
  of	
  
Messaging:	
  Framing	
  Effects,	
  
Social	
  Comparisons,	
  Norms	
  
	
  	
  
Challenge:	
  
•  Message	
  to	
  relate	
  the	
  
person’s	
  psycho-­‐social	
  
percep<on	
  on	
  self	
  to	
  the	
  
intended	
  outcome/goal	
  	
  

• 

• 
• 
• 

Project	
  Design	
  Principle	
  
Pay	
  a`en<on	
  to	
  both	
  the	
  
benefits	
  of	
  doing	
  something	
  
and	
  the	
  costs	
  of	
  not	
  doing	
  it	
  
Create	
  peer	
  comparisons	
  
Message	
  around	
  what	
  is	
  a	
  
‘normal	
  behaviour’	
  
Using	
  mul<ple	
  media:	
  
informa<on	
  campaigns,	
  
billboards,	
  le`ers,	
  television	
  
or	
  radio	
  adver<sements,	
  
and	
  now	
  personalized	
  
messaging	
  through	
  phones	
  	
  
Behaviour	
  Change	
  Principle	
  
Principle	
  7:	
  	
  
•  Frame	
  Messages	
  to	
  Match	
  
Mental	
  Models	
  	
  
	
  	
  
Challenge:	
  
•  Exis<ng	
  mental	
  models	
  
some<mes	
  stand	
  in	
  the	
  way	
  
of	
  people	
  adop<ng	
  
beneficial	
  investments	
  	
  

Project	
  Design	
  Principle	
  
•  Provide	
  informa<on	
  or	
  
evidence	
  that	
  directly	
  
targets	
  the	
  beliefs	
  at	
  the	
  
core	
  of	
  the	
  flawed	
  mental	
  
model	
  has	
  a	
  be`er	
  chance	
  
of	
  success	
  	
  
Media	
  
Final	
  media	
  slides	
  to	
  be	
  inserted	
  here	
  
Tacit	
  Knowledge	
  
Explicit	
  versus	
  Tacit	
  Knowledge	
  
EXPLICIT	
  INFORMATION	
  
•  Objec<vely	
  verifiable	
  and	
  largely	
  
quan<ta<ve	
  	
  

TACIT	
  INFORMATION	
  

•  Largely	
  qualita<ve	
  	
  
•  Stored	
  in	
  individual's	
  head	
  or	
  
embedded	
  within	
  culture	
  of	
  the	
  
•  Easily	
  transmi`ed	
  to	
  others,	
  stored	
  in	
  
organiza<on	
  
certain	
  media,	
  aggregated,	
  and	
  
•  Gained	
  experien<ally	
  and	
  thus	
  cannot	
  
presented	
  in	
  summarized	
  form	
  	
  	
  
be	
  easily	
  ar<culated	
  or	
  explained	
  to	
  
inexperienced	
  par<es	
  
•  Useful	
  for	
  accountability	
  purposes	
  or	
   •  Tacit	
  informa<on	
  held	
  by	
  field	
  staff	
  is	
  
informing	
  higher-­‐level	
  programming	
  
a	
  par<cularly	
  cri<cal	
  source	
  of	
  
decisions	
  by	
  donors	
  and	
  other	
  
informa<on	
  for	
  internal	
  monitoring	
  
external	
  stakeholders	
  
purposes	
  
•  Useful	
  for	
  guiding	
  project	
  
management	
  in	
  complex	
  and	
  dynamic	
  
environments	
  
Scenarios	
  for	
  	
  
observing	
  tacit	
  knowledge	
  	
  
and	
  ensuring	
  it	
  is	
  captured,	
  
understood,	
  and	
  shared	
  ...	
  
	
  
Results	
  Measurement	
  
Proving and Improving Results
Proving	
  Results	
  

Improving	
  Results	
  

M&E	
  system	
  
capable	
  of	
  credibly	
  
demonstra<ng	
  
programme	
  
results	
  

M&E	
  system	
  
supports	
  improved	
  
design	
  and	
  
implementa<on	
  of	
  
interven<ons	
  
System	
  Requirements	
  

ü Well	
  defined	
  indicators	
  
ü Robust	
  measurement	
  tools	
  
ü Robust	
  monitoring	
  plan	
  
ü Baselines	
  
ü Credible	
  a`ribu<on	
  strategy	
  
ü Credible	
  aggrega<on	
  strategy	
  

ü M&E	
  system	
  generates	
  <mely	
  and	
  
relevant	
  informa<on	
  for	
  management	
  
ü Knowledge	
  management	
  
M&E in a Market Systems Context
•  Market	
  development	
  programmes	
  explicitly	
  acknowledge	
  
that	
  systems	
  are	
  complex	
  
•  M&E	
  needs	
  to	
  integrate	
  complexity	
  into	
  the	
  way	
  it	
  
func<ons,	
  including	
  accommoda<ng	
  for:	
  
•  Formula<ng	
  and	
  tes<ng	
  assump<ons,	
  pilo<ng	
  interven<ons,	
  
proceeding	
  by	
  trial	
  and	
  error	
  
•  Scaling-­‐up	
  interven<ons	
  that	
  work,	
  modifying	
  or	
  dropping	
  
interven<ons	
  that	
  do	
  not	
  work	
  
•  Providing	
  credible	
  evidence	
  on	
  sustainability,	
  systemic	
  change	
  and	
  
poverty	
  reduc<on	
  
Implications
•  Tradi<onal	
  approaches	
  to	
  M&E	
  are	
  insufficient	
  in	
  market	
  
systems	
  context:	
  
•  Measure	
  results	
  only	
  at	
  the	
  middle	
  and	
  end	
  of	
  the	
  
programme	
  
•  M&E	
  divorced	
  from	
  management	
  func<on	
  
•  M&E	
  system	
  uses	
  LogFrame	
  only	
  
•  “Evalua<on”	
  seen	
  as	
  an	
  external	
  ac<vity	
  only	
  
•  Use	
  of	
  Randomised	
  Control	
  Trials	
  
Impact Profiles
High-­‐level	
  Impact	
  

SCALE	
  

SUSTAINABILITY	
  

• Market	
  development	
  
programmes	
  will	
  have	
  
different	
  impact	
  profiles	
  
• Can	
  take	
  1-­‐3	
  years	
  to	
  
deliver	
  high-­‐level	
  impact	
  
• Progress	
  can	
  be	
  bumpy!	
  

Time	
  
Project	
  Life,me	
  

Market	
  Development	
  
Direct	
  Delivery	
  
Results Management Framework

	
  
	
  
	
  

• Theory	
  of	
  Change	
  
• Results	
  Chains	
  
• Monitoring	
  Plans	
  
What is a Theory of Change?
	
  
Theories	
  of	
  Change	
  posit	
  the	
  underlying	
  causes	
  
that	
  are	
  driving	
  poor	
  performance	
  and	
  resul<ng	
  
limited	
  benefits	
  accruing	
  to	
  the	
  poor.	
  	
  
	
  
Theories	
  of	
  Change	
  then	
  provide	
  an	
  overview	
  of	
  
the	
  systemic	
  change	
  needed	
  to	
  improve	
  
performance,	
  with	
  a	
  specific	
  focus	
  on	
  how	
  the	
  
poor	
  will	
  benefit	
  from	
  improved	
  performance.	
  
Monitoring & Results Measurement Cycle
Theory	
  of	
  
Change	
  
1.	
  Draw	
  Interven<on	
  
Results	
  Chain	
  

7.	
  Report	
  
Results	
  

8.	
  Knowledge	
  
Management	
  

6.	
  Data	
  
Analysis	
  

2.	
  Define	
  
Indicators	
  

3.	
  Establish	
  
Baseline	
  

5.	
  Data	
  
Collec<on	
  

4.	
  Predict	
  
Results	
  
Results Chains
• Results	
  Chains	
  map	
  the	
  systemic	
  change	
  process	
  of	
  an	
  
interven<on	
  	
  
• RCs	
  are	
  more	
  granular	
  and	
  flexible	
  than	
  LogFrames	
  
• RCs	
  are	
  a	
  key	
  design	
  and	
  monitoring	
  tool	
  
	
  

Best	
  Prac,ce:	
  
• RCs	
  developed	
  jointly	
  by	
  the	
  M&E	
  team	
  and	
  
interven<on	
  team	
  
• Every	
  RC	
  includes	
  boxes	
  to	
  capture	
  systemic	
  change:	
  
sustainability,	
  copying	
  /	
  crowding-­‐in	
  
Results Chains: Basic Structure
Impact	
  on	
  poor	
  
men	
  and	
  women	
  

• Increased	
  incomes;	
  more	
  secure	
  livelihoods	
  
• Job	
  crea<on	
  
• Economic	
  empowerment	
  

Enterprise	
  
performance	
  

• Improved	
  produc<vity/compe<<veness	
  
• E.g.	
  improved	
  yields	
  for	
  small-­‐holder	
  farmers	
  

System-­‐level	
  
change	
  

Ac<vi<es	
  

• Improved	
  linkages	
  between	
  system	
  actors	
  
• Improved	
  market	
  access	
  
• Changes	
  in	
  formal/informal	
  rules	
  
• Introduc<on	
  of	
  new/improved	
  interconnected	
  
systems	
  (e.g.	
  policy,	
  inputs,	
  finance,	
  ICT)	
  
• Programme	
  facilita<on	
  ac<vi<es	
  
Build your Results Chain!
Small-­‐holders	
  apply	
  new	
  
prac<ces	
  
Small-­‐holders	
  access	
  new	
  
services	
  
Copying	
  by	
  non-­‐project	
  
supported	
  Millers	
  

Millers	
  increase	
  
incomes	
  

Miller	
  delivers	
  embedded	
  
services	
  to	
  small-­‐holders	
  
Miller	
  adopts	
  new	
  supply	
  chain	
  
prac<ces	
  (incl	
  performance	
  
incen<ves	
  and	
  transparent	
  pricing)	
  
Project	
  facilitates	
  strategic	
  
planning	
  process	
  on	
  new	
  
supply	
  chain	
  prac<ces	
  
Project	
  iden<fies	
  Millers	
  
willing	
  to	
  adopt	
  new	
  supply	
  
chain	
  strategy	
  

IMPACT	
  
ACTIVITIES	
  

Targeted	
  small-­‐holders	
  
achieve	
  higher	
  yields	
  &	
  sales	
  

Copying	
  by	
  non-­‐targeted	
  
Small-­‐holders	
  

ENTERPRISE	
  
PERFORMANCE	
  

Targeted	
  small-­‐holders	
  
increase	
  incomes	
  

SYSTEM	
  CHANGE	
  

SYSTEMIC	
  CHANGE	
  
Establishing Baseline
• To	
  assess	
  change,	
  you	
  need	
  to	
  establish	
  a	
  baseline	
  for	
  
each	
  indicator	
  
• Common	
  mispercep<on	
  is	
  to	
  conduct	
  one	
  big	
  baseline	
  
study	
  of	
  the	
  target	
  popula<on	
  at	
  the	
  beginning	
  of	
  the	
  
programme	
  
•  “Treatment”	
  group	
  is	
  hard	
  to	
  define	
  at	
  start	
  	
  
•  A`ribu<on	
  considera<ons	
  can	
  be	
  difficult	
  to	
  understand	
  at	
  
start	
  
•  Some<mes	
  necessary	
  to	
  conduct	
  retrospec<ve	
  baselines	
  

• Best	
  prac,ce:	
  targeted	
  baselines	
  conducted	
  for	
  each	
  
interven<on,	
  based	
  on	
  clear	
  understanding	
  of	
  change	
  
process	
  
Predicting Results
• Predict	
  results	
  for	
  each	
  box	
  in	
  the	
  Results	
  Chain:	
  
•  What	
  change	
  do	
  you	
  expect?	
  
•  By	
  when?	
  

• Predic<ng	
  results	
  helps	
  with:	
  

•  Planning	
  data	
  collec<on	
  
•  Tes<ng	
  the	
  underlying	
  logic	
  and	
  making	
  	
  
–  	
  assump<ons	
  explicit	
  
•  Monitoring	
  progress	
  	
  

• Best	
  prac,ce:	
  predicted	
  impact	
  is	
  used	
  to	
  decide	
  
whether	
  to	
  proceed	
  with	
  an	
  interven<on	
  or	
  not	
  –	
  
interven<ons	
  that	
  offer	
  low	
  predicted	
  Value	
  for	
  Money	
  
(VFM)	
  are	
  dropped	
  or	
  modified	
  
Predicting Results: Rice Example
Average	
  income	
  increase	
  by	
  20%	
  for	
  50	
  Smallholders	
  during	
  
first	
  season	
  
Average	
  yields	
  increase	
  by	
  20%	
  for	
  50	
  Smallholders	
  during	
  
first	
  season	
  
50	
  Smallholders	
  accept	
  service	
  condi<ons	
  	
  
Miller	
  offers	
  services	
  to	
  200	
  Smallholders	
  during	
  first	
  season	
  
1	
  Miller	
  adopts	
  new	
  model	
  
Project	
  supports	
  2	
  Millers	
  
Applying Degrees of Evidence
MSE/Household	
  level:	
  May	
  be	
  able	
  to	
  a`ribute	
  
changes	
  to	
  project	
  interven<on	
  through	
  sta<s<cal	
  
and	
  qualita<ve	
  research	
  
Market	
  system	
  level:	
  Use	
  qualita<ve	
  techniques	
  
to	
  determine	
  preponderance	
  of	
  evidence	
  on	
  
effec<veness	
  at	
  market	
  level	
  
Triangulate	
  evidence	
  from	
  all	
  sources	
  
	
  
Summary Check-list
•  M&E	
  system	
  is	
  capable	
  of	
  “proving”	
  and	
  “improving”	
  results	
  
•  Every	
  interven<on	
  has	
  a	
  clear	
  results	
  chain	
  
•  Specific	
  and	
  measureable	
  indicators	
  are	
  defined	
  for	
  each	
  box	
  
in	
  the	
  results	
  chain	
  
•  Baselines	
  are	
  established	
  for	
  each	
  indicator	
  
•  Predicted	
  results	
  produced	
  for	
  each	
  interven<on	
  
•  Every	
  interven<on	
  has	
  a	
  measurement	
  plan,	
  with	
  appropriate	
  
a`ribu<on	
  strategy	
  
•  Data	
  analysis	
  is	
  <mely	
  and	
  accessible	
  
•  Management	
  decisions	
  are	
  made	
  on	
  the	
  basis	
  of	
  evidence/
results	
  
•  Results	
  are	
  aggregated	
  (controlling	
  for	
  overlap)	
  and	
  reported	
  
in	
  an	
  accessible	
  way	
  

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Market Systems Training

  • 1. BDS  2013  Pre-­‐Conference  Training   Day  2  
  • 2.
  • 3.
  • 5. Market  Facilita,on   What  is  it?   Is  an  ac<on  or  agent  that  s<mulates  the  market   system  to  develop  and  grow,  but  does  not   become  part  of  it   5
  • 6. Facilita,on  Concepts   Why:  to  increase  the  compe<<veness  of  the  whole  industry  over  <me   by:   o  Fostering  systemic  shiKs  towards:   §  broader  and  deeper  commercially  grounded  rela<onships   §  ongoing  innova<on/upgrading   §  benefit  flows  that  drive  shiKs  in  rela<onships  and  innova<on   o  Fostering  improvement  in  cri<cal  end  market  factors  –  product,   opera<ons,  branding   How  to:     o  Appropriate  intensity  (i.e.  role  and  resources  of  project)   o  Foster  local  rela<onships  –  buying  down  risks   o  Self  selec<on  of  project  partners  -­‐-­‐  rolling  exit  to  test   rela<onships  and  ownership   6
  • 7. Why?  Applied   Problem  statement:  The  rice  value  chain  relies  on  smallholder   produc,on,  but  cannot  compete  because  of  the  low  produc,vity  of   par,cipa,ng  smallholders   Why  Ra,onale   Farmers  performance  is  due  to   lack  of  capacity  and   untrustworthy  private  sector   actors:     •  Project  provides  output  and   input  services  directly     Ugly Bad Good 7
  • 8. Why?  Applied   8 Problem  statement:  The  rice  value  chain  relies  on  smallholder   produc,on,  but  cannot  compete  because  of  the  low  produc,vity  of   par,cipa,ng  smallholders   Why  Ra,onale   Farmer  performance  is  due  to  knowledge   and  capacity  gaps  that  result  in  limited   effec<ve  rela<onships  with  output  market   actors:     •  Project  assists  in  building  output   rela<onships,     •  Project  provides  direct  training  to   smallholders     •  Project  provides  free  or  highly   subsidized  inputs     Ugly Bad Good
  • 9. Why?  Applied   9 Problem  statement:  The  rice  value  chain  relies  on  smallholder   produc,on,  but  cannot  compete  because  of  the  low  produc,vity  of   par,cipa,ng  smallholders   Why  Ra,onale   Farmer  performance  is  due  to  limited  and  ineffec<ve   rela<onships  on  the  output  and  input  sides  of   produc<on:   •  Project  assists  output  firms  to  provide  market   requirements  maybe  through  improved  aggrega<on   services     •  Project  assists  input  firms  to  extend  distribu<on   networks  to  the  smallholder  market  with  a  focus  on   solu<ons  (i.e.,  informa<on  and  services)   •  Project  works  with  radio  and  local  fes<vals  to   improve  knowledge  flows   Ugly Bad Good
  • 10. Facilita,on  Concepts   Why: to increase the competitiveness of the whole industry over time by: o  Fostering systemic shifts towards: §  broader and deeper commercially grounded relationships §  ongoing innovation/upgrading §  benefit flows that drive shifts in relationships and innovation o  Fostering improvement in critical end market factors – product, operations, branding How to: o  Appropriate intensity (i.e., role and resources of project) o  Foster local relationships – buying down risks o  Self selection of project partners -- rolling exit to test relationships and ownership 10
  • 11. How? Applied 11 Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Intensity   •  Focus  leYng  value  chain  actors  take  the  lead     •  Project  takes  a  very  low  profile  by  spreading  its   par<cipa<on  between  output,  input  and  to  a   lesser  extent  smallholders   •  Resources  spread  between  actors  depending  on   the  responses/willingness  of  the  actors  to  take  on   certain  behaviors  and  drive  firm  and  industry   upgrading   Bad Better Even Better
  • 12. How? Applied Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Intensity   Project  takes  a  very  high  profile  with   the  smallholder  and  targets  all   resources  on  direct  services  to  the   smallholder     Bad Better Even Better 12
  • 13. How? Applied 13 Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Intensity   Project  takes  a  lower  profile  with   smallholders  and  output  firms,  but   will  target  resources  on  smallholder   training  and  inputs     Bad Better Even Better
  • 14. How? Applied 14 Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Rela,onships   §  Project  facilitates  output  rela<onships  by   fostering  effec<ve  conduct  (transparent  and   longer  term)  of  those  rela<onships     §  Project  fosters  a  business  ra<onale  and   improved  capacity  within  output  firms  to   maintain  and  scale  up  those  rela<onships     §  Project  nego<ates,  some<mes  conducts   transac<ons  with  input,  and  delivers  products   to  smallholders   Bad Better Even Better
  • 15. How?  Applied   Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Rela,onships   §  Project  creates  strong  and   dependent  rela<onships  with   smallholders  to  protect  them   §  Project  nego<ates  and  conducts   transac<ons  on  behalf  of  farmers   with  output  and  input  actors   Bad Better Even Better 15
  • 16. How?  Applied   16 Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Rela,onships   §  Project  Facilitates  output  and  input   rela<onships  by  fostering  effec<ve  conduct   of  those  rela<onships.   §  Project  fosters  a  business  ra<onale  and   improved  capacity  in  output  and  input  firms   to  maintain  and  scale  up  those  rela<onships   §  Scans  for  opportuni<es  to  include  other   support  market  actors   Bad Better Even Better
  • 17. How? Applied Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Ownership   §  Project  responsible  for  output   and  input  roles  limi<ng  the  need   for  smallholders  or  other  actors   to  change  or  own  the  process  of   behavior  change     Bad Better Even Better 17
  • 18. How? Applied 18 Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the   output  and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Ownership   §  Project  facilitates  output  firms  to  own  the   behavior  changes  needed  to  develop   effec<ve  rela<onships  with  smallholders,     §  Project  limits  role/interest  of  input  firm  by   providing  direct  training  and  subsidies  on   inputs.     Bad Better Even Better
  • 19. How? Applied 19 Why:  Farmer  performance  is  due  to  limited  and  ineffec<ve  rela<onships  on  the  output   and  input  sides  of  produc<on:   o  Project  assists  output  firms  to  provide  market  requirements  maybe  through   improved  intermedia<on  services     o  Project  assists  input  firms  to  extend  distribu<on  networks  to  the  smallholder   market  with  a  focus  on  solu<ons  (i.e.,  informa<on  and  services)   How  -­‐-­‐  Ownership   §  Project  facilitates  using  tools  to  get  all  actors  to   take  on  key  behaviors  in  order  to  access   project  support.       §  Project  puts  condi<ons  on  support  dependent   on  buy-­‐in  and  reac<on  to  ini<al  project   interven<ons.       §  Project  knowledge  management  efforts  track   closely  ownership  and  changing  behavior  to   determine  if  changes  are  needed  including   exi<ng   Bad Better Even Better
  • 20. Facilita,on  Concepts   Fostering Relationships and Ownership: o Buying Down Risks §  Using project resources to reduce the risk of local actors to engage in transactions/shifts in business tactics that will lead to longer term commercial relationships and drive upgrading o Self Selection §  Requires value chain actors to perform and action in order to access project resource – the action has to lead to ownership of a behaviour change process 20
  • 21. Fostering  Rela,onships   Buying Down Risk: o Foster innovation in marketing and business tactics o Maintain local relationship focus o Embed subsidy to mimic real life transactions o Clarify exit in time and resources 21
  • 22. Fostering  Rela,onships   Buying Down Risks – How: o  Promotional events (i.e., discounts, Cost  share  training  and   opera<onal  costs  for   new  smallholder   manger  posi<on   transports, demos, etc.) o  Internal firm upgrading/expansion (i.e., management training, staff Cost  share  training  of   skills/internships, etc) mid-­‐level  managers  with   Cost  share  with  buyer   large  promo<onal  event   to  explain/sell  market   opportunity  to  farmers   private  input  firms  to   promote  and  manage   rural  services  delivery   Internal  firm   upgrading  and   expansion   Promo<onal   events   Cost  share  promo<onal   discounts  and  demos  with   input  firm  to  get  farmers  to   tests  products  and  services   22
  • 23. Fostering  Rela,onships   Buying Down Risks – How: o  Service delivery (i.e., certification skills, equipment, research, etc.) Assist  and  cost  share   with  input  firm  and   spraying  service   providers  a   cer<fica<on  process  for   individual  sprayers   Cost  share  research  with   ICT  firms/banks  mobile   banking  pla[orms  for   transfer  and  payment   services   Service  delivery   Cost  share  equipment  and   training  with  Rice  firm  for   service  providers  signing   exclusive  deals  for   discounts  to  their  suppliers   23
  • 24. Fostering  Ownership   Self Selection: o Ensuring ownership o Setting hurdle to entrance o Changing hurdle height as program evolves o Using hurdles to manage rolling exits 24
  • 25. Fostering  Ownership   Self  Selec,on  examples:       Rice  firms  has  to  has  agree  to  SH   management  and  iden<fy   specific  managers  to  ini<ate  the   program   Then   Project  assists  training  of  mid-­‐ level  managers  on  new  supply   chain  management  skills   Rice  firms  must  conduct   internal  systems  review  to   iden<fy  inefficiencies  and   informa<on  gaps   Then   Project  cost  shares   upgrading  of  system  to   support  new  SH   management  strategy   25
  • 26. Facilita,on   •  Intervening for relationships and ownership is more art more than a science §  Goal is to do just enough risk reduction to foster interaction and trust investments §  Value is really only determined when someone demonstrates via investment/behavior change §  Rolling exit and wait and see are important ways to use self selection 26
  • 27.   Incen<ves     Buying  Down   Risk   Demonstra<on   Effect   Upgrading   Crowding  In   Exit  Strategy  
  • 28.                 Incen<ves     •  Understanding  and   building  on  the  drivers   (interests  and  mo<va<ons)   of  the  actors  to  take  on  a   new  behaviour  (take  on  or   par<cipate  in  a  new   ac<vity)     •  May  be  social,  personal,   financial,  etc.           •  Agrovet  and  3rd-­‐party  support   services  want  to  grow  their   businesses  and  make  higher   profits,  by:       •  developing  be`er  rela<onships   with  customers  (for  repeat  sales   from  farmers)   •  reaching  new  customers  (by   selling  to  new  farmers  in  rural   areas)   •  making  more  sales  (by  making  it   easier  to  order,  access  and  pay   for  their  products)  
  • 29.                 Buy-­‐down  risk   •  To  demonstrate  the  benefits  of   new  market  behaviours,  a   project  might  decide  to   decrease  (“buy  down”)  the  risk   of  a  market  actor  trying  out  the   new  behaviour  -­‐  using  strategic   “smart”  subsidies.   •  It  may  seem  too  risky  for  the   market  actor  to  bear  the  cost   and  <me  of  taking  on  the   behaviour/ac<vity  on  their  own   for  the  first  <me           •  A  cost  share  was  used  by  the   project  to  share  costs  for  the   open-­‐air  market  day   promo<onal  stalls  as  a   demonstra<on  to  agrovet  that   this  would  indeed  bring  in   more  customers  and  sales.       •  The  project  covered  a  rapidly   decreasing  %  of  the  cost  of   transport  for  the  first  10  open-­‐ air  market  days    
  • 30.   Demonstra<on  Effect   • Effects  on  the  behaviour  of   individuals  or  firms  caused  by   observa<on  of  the  ac<ons  of   others  and  their  consequences   • Uses  early  behaviour  change   adopters  as  examples  /  models   • Goal:  deepen  ownership  of   behaviour  changes  in  the  value   chain  actors,  and  broaden  the   change  throughout  the  value   chain  so  that  it  becomes  a   “norm”         •  Other  input  suppliers   (agrovets)  see  how  successful   the  agent  network  and  rural   market  day  promo<ons  are,   and  start  seYng  up  services  to   reach  poorer  farmers  in  rural   areas.    
  • 31.                 Upgrading   Inves<ng  <me,  money  or   other  resources  into   improving  the  enterprise     -­‐  -­‐  -­‐  Process  upgrading  (new   produc<on  techniques  or   improved  technology)   Product  upgrading  (improving   the  product  or  other  product   lines)   Func<onal  upgrading   (improving  skills)             •  Invested  in  new  technology  to   improve  his  business  (M-­‐PESA   payments,  cell  phone   customer  research  tool)   •  Invested  in  bringing  in  new   partners  to  be  able  to  offer  a   more  sophis<cated  range  of   products  and  services   •  Invested  in  improving  skills   and  buying  new  equipment  to   run  local  promo<onal  events  
  • 32.                   Crowding-­‐in   •  Interven<ons  catalyze  or   bring  in  other  players  and   func<ons  into  the  market   system  so  that  it  works   be`er  for  the  poor.     Can  result  in:   •  Expanded  breadth  (more   transac<ons  in  the  market)     •  Expanded  depth  (suppor<ng   func<ons)     •  Expanded  reach  (new  areas  or   markets)           •  Increasing  number  of  agrovets   may  see  the  success  of  a   business  strategy  to  target   rural  farmers,  and  start   copying  or  adap<ng  the   ac<vi<es  of  the  agrovet     •  Increasing  number  of  support   service  providers  are  seeing   the  benefit  of  partnering  with   agrovets  to  target  poorer   producers  (spraying,  soil   tes<ng,  …)  
  • 33.                 Exit  Strategy   • Stopping  investments  in  a   certain  ac<vity  once  a  certain   level  of  uptake  or  behaviour   change  has  been  reached.   • “Rolling  exit  strategies”  stop   cost-­‐sharing,  using  a  wait-­‐and-­‐ see  approach,  to  see  if  a  market   actor  self  selects  to  take  on  an   ac<vity  by  themselves,  showing   that  they  have  the  ownership   and  capacity  to  con<nue   without  the  project’s  support.           • The  project  stopped  cost-­‐ sharing  open-­‐air  market  day   stalls  as  the  agrovet  started   seeing  value  and  demonstrated   the  ownership,  capacity  and   means  to  take  on  the  ac<vity   • The  project  planted  the  idea  of   an  agent  network,  but  waited   to  see  if  the  agrovet  took  the   ini<al  steps  to  put  this  in  place   before  inves<ng  more  <me  and   money  into  strengthening  the   network.  
  • 34.   Incen<ves     Buying  Down   Risk   Demonstra<on   Effect   Upgrading   Crowding  In   Exit  Strategy  
  • 35.   7  Behaviour  Change     Project  Design  Principles       and  their  applica,on  to     Market  Systems  Development   Project  Design    
  • 36. Behaviour  Change  Principle   Principle  1:     •  Facilitate  self-­‐control   through  commitment   devices        Challenge:   • Imbalance  between   inten<on  and  ac<on;   • difficulty  maintaining   discipline     Project  Design  Principle   •  Make  the  follow  through  on   a  commitment  easier   •  Iden<fy  ways  to  encourage   ac<ons  that  s<ck  to  the  plan   •  Introduce  expensive  and/or   aggressive  contracts  or   penal<es    
  • 37. Behaviour  Change  Principle   Project  Design  Principle   Principle  2:     •  Avoid  exacerba<ng  exis<ng   self-­‐control  problems   •  Reduce  the  need  for  Self-­‐ control         •  Reduce  the  need  for  people   to  exert  self-­‐control     Challenge:   • Lumpy  and/or  front-­‐ended   income   • Difficulty  managing  cash   flow    
  • 38. Behaviour  Change  Principle   Principle  3:     •  Remove  Snags  to  Choosing       Challenge:   •  Default  op<on  (‘do   nothing’)  is   dispropor<onately   significant   Project  Design  Principle   •  Reduce  the  number  of   things  people  have  to  do  to   take  advantage  of  it     •  The  default  should  align   with  the  desired  behaviour   change;  make  the  poor   have  to  opt  out  through   ac<on  –  they  have  to   ac<vely  select  not  to  do   something    
  • 39. Behaviour  Change  Principle   Principle  4:     •  Use  Micro-­‐Incen,ves       Challenge:   •  Small  incen<ves  are  enough   for  large  consequences     Project  Design  Principle   •  Size  of  an  incen<ve  only   needs  to  be  as  large  as  the   barrier  that  caused  the   problem     •  Incen<ves  are  both   economic  and  non-­‐ economic    
  • 40. Behaviour  Change  Principle   Principle  5:     •  Reduce  InaOen,on:   Reminders  and   Implementa,on  Inten,ons       Challenge:   •  Inten<on  to  do  something   requires  several  steps  and   so  mul<ples  possibili<es  of   forgeYng,  or  accidental  or   wilful  neglect  or   abandonment     Project  Design  Principle   •  Help  people  to  remember   •  Make  wilful  neglect  difficult   and  abandonment  harder  to   carry  out    
  • 41. Behaviour  Change  Principle   Principle  6:     •  Maximize  the  Impact  of   Messaging:  Framing  Effects,   Social  Comparisons,  Norms       Challenge:   •  Message  to  relate  the   person’s  psycho-­‐social   percep<on  on  self  to  the   intended  outcome/goal     •  •  •  •  Project  Design  Principle   Pay  a`en<on  to  both  the   benefits  of  doing  something   and  the  costs  of  not  doing  it   Create  peer  comparisons   Message  around  what  is  a   ‘normal  behaviour’   Using  mul<ple  media:   informa<on  campaigns,   billboards,  le`ers,  television   or  radio  adver<sements,   and  now  personalized   messaging  through  phones    
  • 42. Behaviour  Change  Principle   Principle  7:     •  Frame  Messages  to  Match   Mental  Models         Challenge:   •  Exis<ng  mental  models   some<mes  stand  in  the  way   of  people  adop<ng   beneficial  investments     Project  Design  Principle   •  Provide  informa<on  or   evidence  that  directly   targets  the  beliefs  at  the   core  of  the  flawed  mental   model  has  a  be`er  chance   of  success    
  • 44. Final  media  slides  to  be  inserted  here  
  • 46. Explicit  versus  Tacit  Knowledge   EXPLICIT  INFORMATION   •  Objec<vely  verifiable  and  largely   quan<ta<ve     TACIT  INFORMATION   •  Largely  qualita<ve     •  Stored  in  individual's  head  or   embedded  within  culture  of  the   •  Easily  transmi`ed  to  others,  stored  in   organiza<on   certain  media,  aggregated,  and   •  Gained  experien<ally  and  thus  cannot   presented  in  summarized  form       be  easily  ar<culated  or  explained  to   inexperienced  par<es   •  Useful  for  accountability  purposes  or   •  Tacit  informa<on  held  by  field  staff  is   informing  higher-­‐level  programming   a  par<cularly  cri<cal  source  of   decisions  by  donors  and  other   informa<on  for  internal  monitoring   external  stakeholders   purposes   •  Useful  for  guiding  project   management  in  complex  and  dynamic   environments  
  • 47. Scenarios  for     observing  tacit  knowledge     and  ensuring  it  is  captured,   understood,  and  shared  ...    
  • 49. Proving and Improving Results Proving  Results   Improving  Results   M&E  system   capable  of  credibly   demonstra<ng   programme   results   M&E  system   supports  improved   design  and   implementa<on  of   interven<ons   System  Requirements   ü Well  defined  indicators   ü Robust  measurement  tools   ü Robust  monitoring  plan   ü Baselines   ü Credible  a`ribu<on  strategy   ü Credible  aggrega<on  strategy   ü M&E  system  generates  <mely  and   relevant  informa<on  for  management   ü Knowledge  management  
  • 50. M&E in a Market Systems Context •  Market  development  programmes  explicitly  acknowledge   that  systems  are  complex   •  M&E  needs  to  integrate  complexity  into  the  way  it   func<ons,  including  accommoda<ng  for:   •  Formula<ng  and  tes<ng  assump<ons,  pilo<ng  interven<ons,   proceeding  by  trial  and  error   •  Scaling-­‐up  interven<ons  that  work,  modifying  or  dropping   interven<ons  that  do  not  work   •  Providing  credible  evidence  on  sustainability,  systemic  change  and   poverty  reduc<on  
  • 51. Implications •  Tradi<onal  approaches  to  M&E  are  insufficient  in  market   systems  context:   •  Measure  results  only  at  the  middle  and  end  of  the   programme   •  M&E  divorced  from  management  func<on   •  M&E  system  uses  LogFrame  only   •  “Evalua<on”  seen  as  an  external  ac<vity  only   •  Use  of  Randomised  Control  Trials  
  • 52. Impact Profiles High-­‐level  Impact   SCALE   SUSTAINABILITY   • Market  development   programmes  will  have   different  impact  profiles   • Can  take  1-­‐3  years  to   deliver  high-­‐level  impact   • Progress  can  be  bumpy!   Time   Project  Life,me   Market  Development   Direct  Delivery  
  • 53. Results Management Framework       • Theory  of  Change   • Results  Chains   • Monitoring  Plans  
  • 54. What is a Theory of Change?   Theories  of  Change  posit  the  underlying  causes   that  are  driving  poor  performance  and  resul<ng   limited  benefits  accruing  to  the  poor.       Theories  of  Change  then  provide  an  overview  of   the  systemic  change  needed  to  improve   performance,  with  a  specific  focus  on  how  the   poor  will  benefit  from  improved  performance.  
  • 55. Monitoring & Results Measurement Cycle Theory  of   Change   1.  Draw  Interven<on   Results  Chain   7.  Report   Results   8.  Knowledge   Management   6.  Data   Analysis   2.  Define   Indicators   3.  Establish   Baseline   5.  Data   Collec<on   4.  Predict   Results  
  • 56. Results Chains • Results  Chains  map  the  systemic  change  process  of  an   interven<on     • RCs  are  more  granular  and  flexible  than  LogFrames   • RCs  are  a  key  design  and  monitoring  tool     Best  Prac,ce:   • RCs  developed  jointly  by  the  M&E  team  and   interven<on  team   • Every  RC  includes  boxes  to  capture  systemic  change:   sustainability,  copying  /  crowding-­‐in  
  • 57. Results Chains: Basic Structure Impact  on  poor   men  and  women   • Increased  incomes;  more  secure  livelihoods   • Job  crea<on   • Economic  empowerment   Enterprise   performance   • Improved  produc<vity/compe<<veness   • E.g.  improved  yields  for  small-­‐holder  farmers   System-­‐level   change   Ac<vi<es   • Improved  linkages  between  system  actors   • Improved  market  access   • Changes  in  formal/informal  rules   • Introduc<on  of  new/improved  interconnected   systems  (e.g.  policy,  inputs,  finance,  ICT)   • Programme  facilita<on  ac<vi<es  
  • 59. Small-­‐holders  apply  new   prac<ces   Small-­‐holders  access  new   services   Copying  by  non-­‐project   supported  Millers   Millers  increase   incomes   Miller  delivers  embedded   services  to  small-­‐holders   Miller  adopts  new  supply  chain   prac<ces  (incl  performance   incen<ves  and  transparent  pricing)   Project  facilitates  strategic   planning  process  on  new   supply  chain  prac<ces   Project  iden<fies  Millers   willing  to  adopt  new  supply   chain  strategy   IMPACT   ACTIVITIES   Targeted  small-­‐holders   achieve  higher  yields  &  sales   Copying  by  non-­‐targeted   Small-­‐holders   ENTERPRISE   PERFORMANCE   Targeted  small-­‐holders   increase  incomes   SYSTEM  CHANGE   SYSTEMIC  CHANGE  
  • 60. Establishing Baseline • To  assess  change,  you  need  to  establish  a  baseline  for   each  indicator   • Common  mispercep<on  is  to  conduct  one  big  baseline   study  of  the  target  popula<on  at  the  beginning  of  the   programme   •  “Treatment”  group  is  hard  to  define  at  start     •  A`ribu<on  considera<ons  can  be  difficult  to  understand  at   start   •  Some<mes  necessary  to  conduct  retrospec<ve  baselines   • Best  prac,ce:  targeted  baselines  conducted  for  each   interven<on,  based  on  clear  understanding  of  change   process  
  • 61. Predicting Results • Predict  results  for  each  box  in  the  Results  Chain:   •  What  change  do  you  expect?   •  By  when?   • Predic<ng  results  helps  with:   •  Planning  data  collec<on   •  Tes<ng  the  underlying  logic  and  making     –   assump<ons  explicit   •  Monitoring  progress     • Best  prac,ce:  predicted  impact  is  used  to  decide   whether  to  proceed  with  an  interven<on  or  not  –   interven<ons  that  offer  low  predicted  Value  for  Money   (VFM)  are  dropped  or  modified  
  • 62. Predicting Results: Rice Example Average  income  increase  by  20%  for  50  Smallholders  during   first  season   Average  yields  increase  by  20%  for  50  Smallholders  during   first  season   50  Smallholders  accept  service  condi<ons     Miller  offers  services  to  200  Smallholders  during  first  season   1  Miller  adopts  new  model   Project  supports  2  Millers  
  • 63. Applying Degrees of Evidence MSE/Household  level:  May  be  able  to  a`ribute   changes  to  project  interven<on  through  sta<s<cal   and  qualita<ve  research   Market  system  level:  Use  qualita<ve  techniques   to  determine  preponderance  of  evidence  on   effec<veness  at  market  level   Triangulate  evidence  from  all  sources    
  • 64. Summary Check-list •  M&E  system  is  capable  of  “proving”  and  “improving”  results   •  Every  interven<on  has  a  clear  results  chain   •  Specific  and  measureable  indicators  are  defined  for  each  box   in  the  results  chain   •  Baselines  are  established  for  each  indicator   •  Predicted  results  produced  for  each  interven<on   •  Every  interven<on  has  a  measurement  plan,  with  appropriate   a`ribu<on  strategy   •  Data  analysis  is  <mely  and  accessible   •  Management  decisions  are  made  on  the  basis  of  evidence/ results   •  Results  are  aggregated  (controlling  for  overlap)  and  reported   in  an  accessible  way