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MANU M.S.
Contact No.:+91-9895031770
E-Mail: manumohan1983@gmail.com
Senior level professional targeting assignments in Storage-Backup Administration with an organization of high repute
PROFILE SUMMARY
 A result-oriented professional with 7 plus years of experience in:
Storage-Backup Administration Installation & Configuration Disaster Recovery
Troubleshooting System Administration Risk Mitigation & Control
Testing Operations Client Servicing Team Management
 Currently associated with Ernst & Young, Trivandrum as Senior Storage Administrator
 Determination of root cause of incidents (configuration vs. defect)
 Liaison with appropriate teams
 Installation of applications in supported environments
 Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to off-the-shelf and proprietary applications and platforms
 Deployment of application upgrades and fixes
 Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of applications
 Performing routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status
 Effective call management including logging, monitoring / updating, prioritizing and resolving calls in a timely fashion
 Ensures all work is carried out and documented in accordance with required standards, methods and procedures
 Proven abilities in UNIX and Storage Area Networking
 Responding to automated alerts on the health of systems
 Track record of designing and applying solutions/policies that would meet or for the development of corrective actions or viable
workarounds to resolve incidents exceed functional, operational, performance, analytical and security requirements while minimizing
technical risks in implementation
 Adhere to ITIL guidelines for Incident, Problem and Change Management
 An excellent communicator with ability to learn fast & achieve organizational objectives
CORE COMPETENCIES
 Interfacing with customers on a daily basis to troubleshoot or strategize on systems and implementing future changes
 Ensure SLA and validate design and configurations meets the company standards
 Conducting project management activities for new system requirements on various projects for deployment of business
 Assignments on new technology proof of concept.
 Monitoring the system to achieve optimum performance levels in standalone and multi-tiered environments
 Transferring knowledge and providing leadership support to Analysts and Specialists for implementation of new hardware, operating
systems and other required software on the systems
 Providing support for storage projects and solutions such as backup and restore, disaster recovery, storage consolidation, data
protection and storage performance
 Maintaining enterprise servers, operating systems, clusters, backup, storages, file systems, databases, applications & operations
TECHNICAL KNOWLEDGE
 Netbackup
 3PAR
 Data Domain
 Brocade
 VTL
 DPA (Data Protection Advisor)
 VNX
 XP24K
 Brocade Encryption Switch(BES)
 Decru (Netapp Tape/Disk Encryption Device)
 Symantec Opscenter
 ACSLS
 Oracle SL8500
 Oracle SL500
 HP MSL6000
 Quantum i6000
 Service Now
 Oracle DBs
 OCFS Clusters
 VMware
 Emulex HBAs
 SQL DBs and Clusters.
 Shell & Batch scripts
 AD user and groups
 Remedy
 OS file and permissions
WORK EXPERIENCE
Since Jan ’11: Ernst & Young, Trivandrum as Storage Administrator

2. Key Result Areas (Storage, HP, EMC, Netapp & Brocade):
 Provide Level-3 support on Storage & Backup Infrastructure across Global Data Centers & Data Rooms.
 3PAR CPG creation with different raid levels.
 Add host to 3PAR array.
 3PAR volume creation and export volume to servers.
 3PAR host set and VV set creation for cluster servers
 Create alias for 3PAR host ports to Brocade switch
 Zone 3PAR host ports with initiators.
 3PAR volume Expansion
 Decommission 3PAR VLUN & hosts
 3PAR LUN presentation to UNIX, Linux, Windows and ESX host
 MPIO configuration for 3PAR disk on Win platforms
 3PAR performance monitoring and troubleshooting.
 HP XP 12 K & 24 K Volume creation and add LUNs to hosts.
 HP XP storage Volume expansion and deletion.
 EMC VNX disk pool and LUN creation and assign LUN to servers.
 EMC VNX qtree creation for CIFS share.
 Netapp igroup, Volume, LUN, qtree creation, Vol resize & decommission.
 SAN disk migration form EVA, XP24K, XP12K & Netapp to 3PAR on different platform level Linux, UNIX and windows
 Assign SAN disk to ESX servers and create data stores using VCenter console
 Brocade DCX 8510-4 backbone core with edge switch 6520 configuration and management.
 Brocade switch firmware upgrade & zone configuration
 Brocade M5424(Dell Chassis) Access Gateway Switch configuration and port configuration for Disk ports and backup ports
 Monitor switch, storage ports, host port and health check using BNA.
 Storage SAN & Disk Capacity Planning.
Key Result Areas (Backup, Symantec Netbackup, EMC Data Domain, Oracle Tape Library):
 Backup risk analysis and create remediation procedures
 Coordinate backup audit with external vendors
 Tape drive & Data Domain capacity planning with respect to backup growth
 Upgrade the recommended firmware on HBA, NIC, Tape drives & oracle Robotics libraries.
 Netbackup Backup & Restore escalation handling.
 Configure & administer robot and tape drive of methods ACS and TLD in Netbackup
 Administer robots using Acsls server and oracle SLconsole
 Configure Netbackup storage server, media server disk pool and STU with EMC DD OST
 Create Netbackup SLP policies for duplication jobs, Backup to Disk, Disk to Disk and Disk to tape
 Data Domain VTL creation and knowledge about DD boost
 Integrate Netbackup with V-Center & ESX host to perform Virtual machine backups(VADP Technology)
 NDMP backup configuration of NAS shares hosted on storages EMC VNX & Netapp
 Configure Netbackup agent backups SQL, Oracle (RMAN) and domino.
 Configure Vault on Netbackup & Offsite tape management of daily, weekly, Monthly and Yearly backup.
 Configure tape robotics libraries Oracle, HP & Quantum SL8500, SL500, MSL6000 & i6000 to Netbackup
 Configure Symantec opscenter for automatic backup success card report and alerts for effective backup operations
 Netbackup performance monitoring using the Symantec Opscenter
 Install & Upgrade Master Media to latest version from 7.0.1 to 7.6.0.2 to 7.6.0.4 on Linux, Unix and Windows platforms
 Enable tape drive encryption on Brocade Encryption Switch (BES) & Netapp Decru for data security of tape going offsite.
 Expertise on Netbackup log based troubleshooting on various platforms, Linux, UNIX and Windows
 Upgrade the recommended firmware on HBA, NIC, Tape drives & Robotics libraries.
 Netbackup catalog backup & disaster recovery.
 Handle vulnerabilities or risks arise from backup software or backup supporting applications.
 Create/Modify shell and batch scripts.
 Coordinate with vendors Symantec, Brocade, EMC, HP and Quantum for product supports and bugs.
Highlights:
 Achieved EY Best Performance Award in the year 2013
 Visited for onsite assignment to:
o Singapore Data Center for Brocade Encryption Switch configuration
o Secaucus (USA) Data Centre for Data Protection Adviser POC
Jul ‘10 - Jan ’11: IBM India Pvt., Chennai as System Specialist
Key Result Areas:
 Installed Netbackup on Windows and UNIX OS

3.  Performed backup and restored operations through Netbackup
 Added and removed backups from backup environment
 Configured Netbackup Host properties, Tape devices on UNIX and Windows, robotic tape library (STK SL500) for backup environment
and Netbackup Vault
 Managed backup policies, catalogs and images, storage units & storage unit groups
 Assessed robotic tape library and tape drives issues
 Coordinated with SUN storage for Robotic library’s hardware failures
 Created list for offsite media management, volume pools and assigned medias to different pools for better media management
 Identified bad media and eliminated from backup environment
 Administered daily, weekly and monthly backup operations, retention level and media requirements
 Updated the clients on daily, weekly and monthly activities
 Added new media servers
 Enabled log with different logging levels for a convenient troubleshooting
 Discussed with clients and advised for better environment
Jan ‘09 - Jul ’10: HCL, Noida as Specialist Systems
Key Result Areas:
 Responsible for installation of Netbackup on Windows and UNIX
 Configured tape devices on UNIX, windows OS, Host properties, Netbackup Vault, storage devices
 Managed storage units, backup policies, catalogs & images, media & device management, Devices for backups
 Administered daily, weekly and monthly backup operations, retention level, media requirements
 Conducted discussions with client regarding requirements and advice for better environment accordingly
 Monitored Netbackup Activity, Storage Devices
 Updated client on daily, weekly and monthly activities
 Added new media servers
 Took care of Netbackup daemons
 Used various tools such as BMC REMEDY USER, version 7.1.00, HP Storage Works Library and Tape Tools
PREVIOUS EXPERIENCE
Nov ‘07 - Jan ’09: Wipro InfoTech, Bangalore as Windows L1 Engg
ACADEMIC DETAILS
Academic year Course Specialization University School/College Grade
Type of
study
2002-2005 B sc
Computer
Science
Manonmaniam
Sundarnar University
St' Jude's College,
Kanyakumari District Second class Full-Time
2000-2002 VHSC
Computer
Application Kerala University
Victoria Vocational
Higher Secondary School,
Trivandrum Distinction Full-Time
1999-2000 ITC Electrical Kerala University
ITC Institute ,
Trivandrum Second class Full-Time
1997-1998 SSLC
Secondary
School Kerala University
Higher secondary school
, Trivandrum Third Class Full-Time
CERTIFICATIONS
 ITIL foundation Certified
 CCNA (Cisco Certified Network Associate)
Company Training:
 Netbackup 7.5 Linux/Windows Advance administration.
 Brocade Encryption switch (BES)

IT SKILLS
 Well versed in UNIX, Linux, Windows, MS Office (Word, Excel & PowerPoint) and Internet Applications
PERSONAL DETAILS
Date of Birth: 12th January 1983
Present Address: Safalya House Poovar PO, Trivandrum – 695525, Kerala

4. Languages Known: English, Hindi, Malayalam and Tamil
Nationality: Indian
Passport Details: GO168681 (Date of Issue: 20/12/2006 / Date of Expiry: 19/12/2016)
Visa Status: B1/B2 VISA (USA)
Marital Status: Married
Driving License: India