training in mangement

1. TRAINING

2. concept
• Concerned with developing skills
• Brings employee to position where he can do
their job effectively, correctively
• Act of increasing knowledge and skill of employee
• Training mitigates the gap in actual skills and
desired skills in employees.

3. • It is continuous activity
• Opportunity for self development and
improvement
• Training is costly
• Purpose is to enable worker to perform his job
systematically, efficiently and confidently

4. DEFINITION
• Dale S. Beach defines training as ‘the organized procedure by
which people learn knowledge and/or skill for a definite
purpose’. Training refers to the teaching and learning activities
carried on for the primary purpose of helping members of an
organization acquire and apply the knowledge, skills, abilities,
and attitudes needed by a particular job and organization.
• According to Edwin Flippo, ‘training is the act of increasing the
skills of an employee for doing a particular job’.

5. Importance of training
• Increased productivity
• Increased profitability
• Developed competency
• Improved quality
• Better communication
• Personality development
• Developing future potential

6. Types of training
1. Induction training
2. Job training
3. Training for promotion and transfer
4. Refresher training
5. Corrective training

7. Induction Training
 Introducing organisation to newly appointed
 Giving “birds eye view” of organisation
 given immediately after joining
 Creates feeling of involvement
 Information booklet, site visit, lecture by personnel
manager or general manager

8. Job Training
• Relates to specific job that person has to handle
• Information about machines, process, instruction,
methods used and precautions to be taken while
performing job
• Practical type training and is directly useful to worker

9. Training for Promotion and Transfer
• Promotion
• Training is given to perform duties at higher level
• Facilitates easy and quick adjustment with new job
• Training is specific, precise and of short duration

10. Refresher Training
• Is to refresh professional skills, information
and experience of person
• Gives information to use new methods,
techniques and procedures
• Frequently given if there are technological
changes

11. Corrective Training
• When employee violates rules of company

12. Methods of training for workers
1. On the job training
2. Training by supervisor
3. Apprenticeship training
4. Vestibule training
5. Job rotation

13. On the Job training
• Supervisor gives important instructions to new
appointed
• Machines are shown and manner in which
they have to be used
• Person starts working on trial and error basis
• Its easy, quick and economical
• Used at jobs of lower level

14. Training by supervisor
• Treated as specific responsibility of immediate
supervisor
• Training is more systematic
• Given for longer period
• Disadvantages
1. Time consuming
2. Interrupted
3. Not suitable atmosphere

15. Apprenticeship training
• Oldest and most commonly used method
• Appointed as trainee and give elaborate
theoretical training in class and also practical
in workshop
• Develops skills among workers
• Trainees are appointed as skilled workers in
organisation

16. Vestibule Training
• In special school/ workshop located in factory
• Vestibule means chamber/ special room
• Duplicate work scenes at chamber
• Systematic and elaborate
• Given by trained professionals

17. Job Rotation
• Employees move to different jobs in different
departments
• Movement is planned and systematic
• Cuts own boredom and helps to learn new
skills
• Wide exposure and develops skills with more
knowledge
• Gives fresh opportunity to prove themselves

18. Methods of training for manager
• On the Job training
i. Coaching
ii. Job rotation
iii. Delegation
iv. Appointment as assistant to
v. Project Assignment
vi. Promotions

19. • Off the Job Training
i. Universities and colleges
ii. Management Institutions
iii. Role play
iv. Case study
v. Conference and Seminar
vi. Simulation
vii. Management and Business games

20. Coaching
• Superior teaches to subordinate manager
• Briefs trainee about what is expected
• Also checks performance of subordinate
• Objective is to provide him with diversified
knowledge
• Effectiveness depends on interest taken by
superior and subordinates

21. Job Rotation
• Manager is sent through different jobs and
departments on planned basis
• Gives broader exposure and enables to
understand features of different jobs
• Provides job experience to executives
• Facilities inter departmental co-operation
• Absence of monotony of the work

22. Delegation
• Giving additional responsibilities to
subordinates
• Setting targets for subordinates to achieve
help them to grow directly

23. Appointment as “ Assistant to”
• May be appointed as assistant to senior
executive for training and practical experience
• Learns many new techniques
• Broadens viewpoint and makes him ready for
future promotions

24. Project Assignment
• Trainee is given project that is closely related
to work
• It relates to problem faced by the department
• They provide valuable experience to trainee
and develops problem solving attitude

25. Promotions
• Gives opportunity to manager to acquire new
skills
• Motivates for self development and
improvement

26. Universities and colleges
• Provided through lectures, discussions,
assignments, examinations, internships etc
• MBA, DBM,

27. Management Institutions
• Along with universities and colleges
• Run special short term courses for training
managers
• Such courses update knowledge of managers

28. Role play
• For learning human relations and leadership
training
• Useful to managers who have to deal with people
extensively
• Situation is artificially created and trainees are
assigned roles
• Written or oral description of role is given
• Gives opportunity to use their education ,
information in reality
• It is learning by doing

29. Case Study
• Is also learning by doing
• Written record of certain situation
• case presented is incomplete i.e solution is
not provided in case
• In-depth thinking, more perception and
respect for others opinion

30. Conference and seminars
• Matters are discussed systematically
• Participants are limited
• Useful for personality development and also
their attitude towards day to day situations

31. Simulation
• Given practical training by creating similar
situation which closely related to work
• Situation is artificial but identical
• Created with use of computers
• Used in case of technical jobs

32. Management/ Business game
• Game is designed to represent real life
situation
• Asked to study situation and find out details
• Opportunity to trainees to understand
problems and take decisions
• Develops capacity to take rational decisions by
managers