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Capgemini FAO
Year-end Products Q4 2013
2Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
Year-end is a stress period for a CFO
Do the year-end complete physical audit
True up actuals to book and track down variances
Do the E&O cleanup
What accruals do I have out?
Did I capture everything?
Did I establish sales goals for next year?
Clean up the balance sheet
Refresh my product offerings
Fixed Assets
Stocks VAT
Banks/Auditors
Debtors and Creditors
Standing Orders
Current Year transactions
Current Year transactions
Stock / WIP
Miscellaneous/ General Codes/ Suspense Accounts
We have a product that can help our CFO to be a smiling superhero again!
3Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
Document Management
Reporting
Disputes, Deductions &
Queries
Cash
Collection
Billing
Service Desk
Report and Analyze
Audit & Recovery
Travel & Expense
Accounts Payable
Operational
Procurement
There are a number of pain areas in which our Year-End Emergency
Service can help our clients
Global
Process
Model©
Master Data
Master Data
DIAGNOSED PAIN
AREAS
 Duplicate payments
 Invoice backlog due to
year-end peak
 Increased number of
queries due to year-end
DIAGNOSED PAIN
AREAS
 Revenue leakage and
excess working capital due
to aged debt and
unrecovered claims
 Unmatched AR accounts
 Poor transparency
DIAGNOSED PAIN
AREAS
 Lack of transparency
 Un-cleared intercompany balances
 High stress due to audit-related requests
 Time constraints to prepare reports
and analyze data
 Lack of year-end process control and
status visibility
P2P C2C R2R
Credit
Capgemini is willing to help and provide treatment
Analyze
Report
Close
Reconciliation
Intercompany
Treasury
Fixed Asset
Journal
Master Data
4Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
How Can Capgemini Help?
Year-end CFO Project
Management Office
 Year-end activities
coordination
 Production and coordination
of “audit packs”
 Help with debtor, bank and
legal correspondence
 Cash race dashboards
Targeted Help in
Pain Areas
 Cash race
 Deductions clearing
 Duplicate payments recovery
 Accounts and intercompany
clearing
 Backlog elimination
 Account statements
preparation
Reports and Analytics
 Ad hoc reports preparation
 Working capital diagnostic
 Year-end revenue assurance
 Analytics service desk
 Year-end sales force
effectiveness & compensation
analysis
Capgemini Expert Emergency Care
5Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
We have come up with Reports and Analytics that idicate the pain areas
 Ensured effectiveness of the controls before Y/E
 Eliminated duplicates to enhance margin and cash by Y/E
 Improved cash flow
 Kept optimum inventory in stock by Y/E to maximize cash
Working Capital
Diagnostic
 Time freed up for focusing on analysis/value added activities
Analytics
Service Desk
 Sales force effectiveness enhancement
 Cost savings
Sales Force
Effectiveness &
Compensation
Analysis
 Minimised unbilled revenue by Y/E
 Overcame issues to fulfill orders to maximize revenue by Y/E
Y/E Revenue
Assurance
Improved
Control
OUTCOME
 Timely and accurate reports preparation – frees up more time for retained teams for
Y/E analysis and controlling
Ad Hoc Reports
Preparation
6Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
 Access to broad network of Capgemini experts, consultants & analysts; well-proven methodologies:
Capgemini’s Unified Project Management, PMBOK, PRINCE2 and BPO’s GEM best practice
 Streamline activities and coordinate Y/E activities, Compile overall plan for Y/E close
 Project teams staffed with appropriately skilled professionals without increase in headcount: PMO
coordinators & analysts, project planners, controllers and certified project managers
 Track progress on a fixed or mobile device; streamline management of project stakeholders and external
suppliers using online collaboration tool. Real-time accurate status tracking and year-end visibility
room; all action lists, schedules, issue logs and remaining documentation located in shared project
repository
Year-end CFO Project Management Office helps with the burden of Year-
end administration
 Transparent and effective year-end close plan
 Timely preparation and clearance of open internal and external audits items
 All relevant parties informed
Audit Packs
 Accounts confirmed on timeCorrespondence
OUTCOME
Year-end Activities
Coordination
People
Technology
People
7Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
Targeted Help in Pain Areas
Cash Race – External
Focus
 Current percentage increase; heightened year-end (Y/E) cash position; improved cash position
transparency
Deductions Clearing
 Current percentage increase; enhanced Y/E cash position via reduction of unsolved deductions
and ledger cleansing; improved account transparency
Duplicate Payments
Recovery
 Heightened cash position
Accounts &
Intercompany
Clearing
 Increased books transparency and accuracy
 Reduction of non-reconciled items
Backlog Elimination
 Timely and accurate Y/E invoice bookings; reduced backlog; decreasing accruals requirement
for Y/E; enhanced reputation
Account Statements
Preparation
 Prompt and accurate response to audit-related requests
OUTCOME
Cash Race
Dashboards
 Current percentage increase, heightened year-end cash position, retained organization work
routines enhancement, cash position transparency
8Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
In conclusion
Our offer is already recognised by Gartner:
„Capgemini has crafted a "Year- End CFO Project
Management" offering.
Our clients are in need at year end due to a number
of emergencies
We can help them with our Year End Emergency
Service
Opportunity to help our clients, gain H2 revenue and open route for continuous revenue!
9Copyright © Capgemini 2013. All Rights Reserved
Capgemini FAO Year-end Products | Q4 2013
KPIs to diagnose the problem areas
Revenue
Unbilled revenue as $ and % of Total
revenue
Realize unbilled revenue by Y/E
Order Fulfilment % Overcome issues to fulfil orders to maximize revenue by Y/E
Margin
Duplicate Payment $ Eliminate duplicates to enhance margin and cash by Y/E
Non PO Compliant Spend % Such costs can be pushed down by Y/E if trending is high
Cash
Overdue receivables as $ and % Collect on overdue by Y/E
Inventory Turnover Keep optimum inventory in stock by Y/E to maximize cash
Revenue
Actual revenue vs. Contractual revenue (in
some industries)
Realize shortfall by Y/E
Margin
% Increase / $ amount of controllable or
non contract cost
Such costs can be pushed down by Y/E if trending is high
Control
% key controls tested for period ended
June 30th (should be 75%) / period ended
Sep 30th (should be 100%)
Testing should be on adequate & reasonable samples as agreed
by external auditor. Status as of June 30th & Sep 30th would
determine Y/E compliance% issues mitigated / compensated for H1
(should be at least 80%)
Focus KPI to be measured Purpose
In case support is required please contact: SVP BPO Product, Andrzej.Hutniczak@capgemini.com
Potential to
calculate KPIs
within the
engagement
depanding on the
in scope processes
and access to the
data
Cooperation with
the client is
required to get
access to the data
The information contained in this presentation is proprietary.
© 2013 Capgemini. All rights reserved.
www.capgemini.com
About Capgemini
With more than 130,000 people in 44 countries, Capgemini is one
of the world’s foremost providers of consulting, technology and
outsourcing services. The Group reported 2012 global revenues
of EUR 10.3 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want.
A deeply multicultural organization, Capgemini has developed its
own way of working, the Collaborative Business ExperienceTM,
and draws on Rightshore®, its worldwide delivery model.
Rightshore® is a trademark belonging to Capgemini

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Year end offering deck

  • 2. 2Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 Year-end is a stress period for a CFO Do the year-end complete physical audit True up actuals to book and track down variances Do the E&O cleanup What accruals do I have out? Did I capture everything? Did I establish sales goals for next year? Clean up the balance sheet Refresh my product offerings Fixed Assets Stocks VAT Banks/Auditors Debtors and Creditors Standing Orders Current Year transactions Current Year transactions Stock / WIP Miscellaneous/ General Codes/ Suspense Accounts We have a product that can help our CFO to be a smiling superhero again!
  • 3. 3Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 Document Management Reporting Disputes, Deductions & Queries Cash Collection Billing Service Desk Report and Analyze Audit & Recovery Travel & Expense Accounts Payable Operational Procurement There are a number of pain areas in which our Year-End Emergency Service can help our clients Global Process Model© Master Data Master Data DIAGNOSED PAIN AREAS  Duplicate payments  Invoice backlog due to year-end peak  Increased number of queries due to year-end DIAGNOSED PAIN AREAS  Revenue leakage and excess working capital due to aged debt and unrecovered claims  Unmatched AR accounts  Poor transparency DIAGNOSED PAIN AREAS  Lack of transparency  Un-cleared intercompany balances  High stress due to audit-related requests  Time constraints to prepare reports and analyze data  Lack of year-end process control and status visibility P2P C2C R2R Credit Capgemini is willing to help and provide treatment Analyze Report Close Reconciliation Intercompany Treasury Fixed Asset Journal Master Data
  • 4. 4Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 How Can Capgemini Help? Year-end CFO Project Management Office  Year-end activities coordination  Production and coordination of “audit packs”  Help with debtor, bank and legal correspondence  Cash race dashboards Targeted Help in Pain Areas  Cash race  Deductions clearing  Duplicate payments recovery  Accounts and intercompany clearing  Backlog elimination  Account statements preparation Reports and Analytics  Ad hoc reports preparation  Working capital diagnostic  Year-end revenue assurance  Analytics service desk  Year-end sales force effectiveness & compensation analysis Capgemini Expert Emergency Care
  • 5. 5Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 We have come up with Reports and Analytics that idicate the pain areas  Ensured effectiveness of the controls before Y/E  Eliminated duplicates to enhance margin and cash by Y/E  Improved cash flow  Kept optimum inventory in stock by Y/E to maximize cash Working Capital Diagnostic  Time freed up for focusing on analysis/value added activities Analytics Service Desk  Sales force effectiveness enhancement  Cost savings Sales Force Effectiveness & Compensation Analysis  Minimised unbilled revenue by Y/E  Overcame issues to fulfill orders to maximize revenue by Y/E Y/E Revenue Assurance Improved Control OUTCOME  Timely and accurate reports preparation – frees up more time for retained teams for Y/E analysis and controlling Ad Hoc Reports Preparation
  • 6. 6Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013  Access to broad network of Capgemini experts, consultants & analysts; well-proven methodologies: Capgemini’s Unified Project Management, PMBOK, PRINCE2 and BPO’s GEM best practice  Streamline activities and coordinate Y/E activities, Compile overall plan for Y/E close  Project teams staffed with appropriately skilled professionals without increase in headcount: PMO coordinators & analysts, project planners, controllers and certified project managers  Track progress on a fixed or mobile device; streamline management of project stakeholders and external suppliers using online collaboration tool. Real-time accurate status tracking and year-end visibility room; all action lists, schedules, issue logs and remaining documentation located in shared project repository Year-end CFO Project Management Office helps with the burden of Year- end administration  Transparent and effective year-end close plan  Timely preparation and clearance of open internal and external audits items  All relevant parties informed Audit Packs  Accounts confirmed on timeCorrespondence OUTCOME Year-end Activities Coordination People Technology People
  • 7. 7Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 Targeted Help in Pain Areas Cash Race – External Focus  Current percentage increase; heightened year-end (Y/E) cash position; improved cash position transparency Deductions Clearing  Current percentage increase; enhanced Y/E cash position via reduction of unsolved deductions and ledger cleansing; improved account transparency Duplicate Payments Recovery  Heightened cash position Accounts & Intercompany Clearing  Increased books transparency and accuracy  Reduction of non-reconciled items Backlog Elimination  Timely and accurate Y/E invoice bookings; reduced backlog; decreasing accruals requirement for Y/E; enhanced reputation Account Statements Preparation  Prompt and accurate response to audit-related requests OUTCOME Cash Race Dashboards  Current percentage increase, heightened year-end cash position, retained organization work routines enhancement, cash position transparency
  • 8. 8Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 In conclusion Our offer is already recognised by Gartner: „Capgemini has crafted a "Year- End CFO Project Management" offering. Our clients are in need at year end due to a number of emergencies We can help them with our Year End Emergency Service Opportunity to help our clients, gain H2 revenue and open route for continuous revenue!
  • 9. 9Copyright © Capgemini 2013. All Rights Reserved Capgemini FAO Year-end Products | Q4 2013 KPIs to diagnose the problem areas Revenue Unbilled revenue as $ and % of Total revenue Realize unbilled revenue by Y/E Order Fulfilment % Overcome issues to fulfil orders to maximize revenue by Y/E Margin Duplicate Payment $ Eliminate duplicates to enhance margin and cash by Y/E Non PO Compliant Spend % Such costs can be pushed down by Y/E if trending is high Cash Overdue receivables as $ and % Collect on overdue by Y/E Inventory Turnover Keep optimum inventory in stock by Y/E to maximize cash Revenue Actual revenue vs. Contractual revenue (in some industries) Realize shortfall by Y/E Margin % Increase / $ amount of controllable or non contract cost Such costs can be pushed down by Y/E if trending is high Control % key controls tested for period ended June 30th (should be 75%) / period ended Sep 30th (should be 100%) Testing should be on adequate & reasonable samples as agreed by external auditor. Status as of June 30th & Sep 30th would determine Y/E compliance% issues mitigated / compensated for H1 (should be at least 80%) Focus KPI to be measured Purpose In case support is required please contact: SVP BPO Product, Andrzej.Hutniczak@capgemini.com Potential to calculate KPIs within the engagement depanding on the in scope processes and access to the data Cooperation with the client is required to get access to the data
  • 10. The information contained in this presentation is proprietary. © 2013 Capgemini. All rights reserved. www.capgemini.com About Capgemini With more than 130,000 people in 44 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Rightshore® is a trademark belonging to Capgemini