cbap as is to be template

1. Poster (as is)
Event Result
Merchandise
is needed
Physical
Inventory
Review new
Items
Place Order Received and
Reviewed by
Commercials
Designed and
produce
merchandize
Inspect and
Categorized
Merchandize
Distribute or
Transfer
Merchandise
to Stores
Merchandise
is available
to meet
customer
demand
Sub Process
Case for Action Vision
 Obsoleted hardware and software systems
 Lack of Inventory Control
 Perform physical inventory frequently
 No network capacity
 Can’t lookup needed merchandise from other stores
 May lost profit because missed order deadline
 PDA has small screen, and ti
 We will offer Inventory Lookup
 Stores can place order online through intranet
 Stores can query needed products and request store-to-
store transfer
 New items display clearly on full size screen
 Enhanced Order Placement process
 Easy to use syste
Actors Mechanisms Metrics
- Head Quarter
- Commercial
- Design & Production
- Factory
- Distribution Center
- Store
- Customer
- Fashion Merchandise
- POS
- Dos
- Modem
- PDA
- Phone
- Order History
- New store opening 1 per day around the world
- Delivery is typically in 1 or 2 days after order was placed
- Zara introduce around 11,000 new items per year
- The Theorethical Inventory Systems is about 95%
accurate.
- Zero IT support is needed in most stores

2. Poster (To-Be)
The new network systems will be roll out to new stores in Europe first, then extends to new stores in other continent, existing stores in
Spain, France, Italy, etc...and finally all stores will have the same systems in within a 6 months period.
Event Result
Merchandise
is needed
Lookup
Inventory
Online
Review new
Items Online
Place Order
through
Intranet
Received and
Reviewed by
Commercials
Designed and
produce
merchandize
Inspect and
Categorized
Merchandize
Distribute or
Transfer
Merchandise
to Stores
Merchandise
is available
to meet
customer
demand
Action Taking Vision
 Install a web-based Integrated Inventory System in Head Quarter
 Install wireless network at each store
 Install a Windows-based PC or Note Book at each store
 Store will keep current POS and PDA
 Configure new PC to be easily installed with a single DVD
 Stick closely to the company's mission and philosophy
 Increase fulfill customer demand efficiency
 New system enhances current operation
 Eliminate weekly physical inventory
 Streamline return merchandise process
 Facilitate better store-to-store
Actors Mechanisms Metrics
- Head Quarter
- Commercial
- Design & Production
- Factory
- Distribution Center
- Store
- Customer
- Fashion Merchandise
- Intranet web-based application
- Wireless Network
- Windows-base computer
- Modem
- PDA, Dos POS
- Phone
- New store opening 1 per day around the world
- Delivery is typically in 1 or 2 days after order was placed
- Zara introduce around 11,000 new items per year
- The Integrated Inventory System provides 99% accuracy
- Zero IT support is needed in most stores- The Integrated
Inventory System provides 99% accuracy
- Reduce Order Placing and Returning time by a half
Sub Process