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Employee development ppt
- 1. z Employee Development: Developing a program for employee development based on communication. A 3 hour training program for managers and supervisors to learn about effective communication in the work place.
- 2. z Learning Outcomes/Objectives Discuss and define non-effective communication and effective communication. Identify what effective communication skill to use to help the employees develop. Identify types of communication. Apply effective communication skills to the employees. Explain how this will benefit the employees and then the business/company.
- 3. z Effective and non-Effective communication What is effective communication? -Actively listening, Absorbing your point and understanding all aspects of said point. What is non-effective communication? - Disruption or failure to be able to convey communication effectively.
- 4. z 7 Barriers to communication Physical Barriers Perceptual Barriers Emotional Barriers Cultural Barriers Language Barriers Gender Barriers Interpersonal Barriers
- 5. z Identifying Good Communication Skills What do we need to do to listen to our employees? Is this making them feel like we care about their concerns? Is the feedback we are giving them good enough? Is there more we are able to do?
- 6. z Please Enjoy a 10 Min BREAK!
- 7. z Identify Types Of Communication The 4 most common types of communication…. o Interpersonal Communication o Nonverbal Communication o Written Communication o Orla Communication
- 8. z Applying Effective Communication Skills Lets apply the skills that we have talk about so far. WILL THESE SKILLS WORK? Can we identify what will not work? https://www.youtube.com/watch?v=Q0RdmhSO- wA&list=PLtyy6ARzX_5AYuDRRot_zBJ6IlQo_bQoY&index=2
- 9. z How can effective communication really help? This can only work if you are willing to put forth the effort to make the work place flow better with the use of effective communication.
- 10. z How is effective communication going to help the company? Good Communication starts with YOU. - Only good communication will benefit you and your company. For the better. - Effective communication can improve your company's values as well as generate more profit from reliable customers.
- 11. z How does this tie in to developing your employees? Employees – The back bone of the company. Make your employees know that you are there to help them grow and develop in the role that they are in!
- 12. z Please Enjoy A 10min Break!
- 13. z Evaluation And Closing Statements
- 14. z Thank you all for coming to todays Training session on: Employee Development: Developing a program for employee development based on communication. I hope you all have a great rest of your day!
Editor's Notes
- Introduce myself (2-5min) This is a program that will help you managers and supervisors understand effective communication in the workplace. This is a help you to understand how to help your current or incoming employees grow and develop in the role that they are in now, or going to be in later. We will familiarize ourselves with what good communication looks like as well as bad communication. NEXT SLIDE…
- We will look over each of these outcomes that I hope you go home with today with more of a understanding of what good communication skill look like in the work place. ( Read Each objective ) Close with leading into the next slide about the first learning outcome (5MIN) NEXT SLIDE
- Effective communication is defined as a verbal speech or other methods or relaying information that get the point across. We need to make sure we are actively listening to our employees, whether its their needs, wants, on concerns. That way we can use our problem solving techniques to help the situation. We as a group of managers and supervisors are employing people that we think would be right for the job, right? If that is the case then lets try and make that relationship strong enough so we can have a flow of open communication in the work place. (this will make things better and work easier- will further that comment later) Non- effective communication I have always felt that it is hard to not have good communication skills. Why can we not just talk to the people that we are managing and let them know what is going on? If we are notable to get our message across clearly and successfully delivered, then what can we do? Lets look at some Barriers that might cause those messages to not get across clearly. (10-15MIN) NEXT SLIDE
- How can we break away from these barriers in the work place one by one? - Give example for each Barrier while interacting and getting feedback from the trainees. Get their responses for some. - Is there a way we can say “Hey there is no Gender Communication Barrier anymore?” How can we fix these barriers of communication so that we can make sure our employees are growing and developing in to the role they are supposed to be apart of? (10-15min) NEXT SLIDE
- It is beyond Crucial to have good communication skills in the work place. But what are those skills and are they helping our employees our enough? So what can we do to listen to our employees so that they know we are listening to them and giving our employees the full attention they deserve? (After all they are the ones who help run this company on a daily basis) Actively listening – Should we step aside and make sure they have our full attention? YES. This does not have to be a hour long conversation though, all we have to do it make sure we are actively listening and taking in all the information they are giving us so that we can give good feedback? (10MIN) NEXT SLIDE
- BREAK (10 MIN) NEXT SLIDE
- Give Definition of each type of communication Give example of each one. Ask the trainees to give their own examples of both the good and bad, choosing one of the types of communication – from someone in their own work place. (I want real examples) (10-15min) NEXT SLIDE
- Funny Active listening Clip How can we apply these skills or strategies to our employees? Focus on the issue not the person Be genuine – NOT Manipulative Empathize rather then remain detached Be flexible towards others Use Affirming responses Now it is on you to take these skills and strategies to your work place and apply them and see if you can make the communication better. (10-15MIN) NEXT SLIDE
- Talk about how it can work in the work place. Mention how the employees will develop in the process (This will lead into the final slides) (15-20MIN) -NEXT SLIDE
- -Effective communication in the work place does not just stop at the work place. It goes even further by reaching out to your customers as well. This in the end will help benefit the company because those customers are going to want to keep returning to your company, for your services and products. Mention briefly how this ties into developing your employees. (10-15MIN) NEXT SLIDE
- Your employees will forever be the back bone of your company. We need to apply these effective communication skills and strategies to our work place so that we can have supportive communication throughout the company. Your employees will feel like they are able to communication freely with you and know that they are being valued and heard when they are talking to management about an issue or what their potential might be. This all ties in together if we put forth the effort too. We need to treat our employees like out customers and show them that we care and that we want them to succeed in this line of work. (what ever it may be) We want to grow as human beings, and the only way we can do that is if we know how to effectively communicate together. This also means that we need to be willing to listen to each other effectively as well. Good communication does not just come from using technology to communicate. We need to be able to have that face-to-face interaction with our employees. This will make them understand that we are more then just ending emails back and forth to each other. (20MIN) NEXT SLIDE
- Start from the beginning and go over everything we have talked about today. Give brief examples and lead into getting some feed back from the trainees. (20MIN) NEXT SLIDE
- Clean up…… (15MIN)