Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Resume
1. MANDISSE FLORES GARCIA
9550 West Sahara Avenue
Las Vegas, Nevada 89117
(702)884-3945
Mandisse10@hotmail.com
EDUCATION
Colegio Universitario Del Este, Carolina, Puerto Rico
Escuela Hotelera De Puerto Rico, Isla verde, Puerto Rico
Certificate of Accomplishment, Travel Agent, June 1998
Puerto Rico Training Institute, Carolina, Puerto Rico
Certificate of Tecnica de Unas, June 1999
University of Phoenix, Las Vegas, Nevada
Medical Record, still attend online courses.
EMPLOYMENT EXPERIENCE
Hostess, Cashier September 2000 to September 2001 Holiday Inn Boardwalk Casino:
Deal with customers complaints effectively, supervise and assign duties to employees as
necessary. Ass needed, Waitress, Busgirl, Room Service Clerk.
Assistant Manager, Crew Chief December 1998 to September 2000 Subway Puerto Rico
Foods Inc.: Attend customer complaints, inventory control procedures, supervising other
employees, control of the cash flow and store key holder.
Customer Service Representative September 20001 to June 2002 Spherion- Sprint:
Answer calls from customers regarding their Sprint customer bill or to activate new lines
of service.
Hostess, Cashier May 2001 to April 2009 Gold Coast Hotel and Casino:
Meet, seat and greet customers in a friendly manner, control of the cash flow, attend
customer’s complaints.
2. SKILLS AND ACTIVITIES
Micro system: Extensive knowledge of the operating system.
Ability to work at a fast pace establishment.
Cashier, Hostess ten year experience.
REFERENCES
References available upon request
