2. 1. INTRODUCTION
In anyorganizationsustainabilityandgrowthisimperative,the moderndayrequires
manufacturerstocontinuallystrive toattainahighlevel of customerservice.Inany
Production/Manufacturingorganizationimprovementsshouldstemfromwithin,there
shouldbe a certainpride in yourproductionprinciples.World classethicsand attitude
shouldbe the drivingforce behindourbeliefsandthatshouldbe visibleinthe final product.
An organizationmustestablishaCode of Conductthat issuitedforworldclassstandards;a
strongmissionstatementthataimstobe the bestineveryregard.Asa manufacturerof such
complex productsitisimportant toalwaysbe on the lookoutforinnovative ideastoenable
the organizationtoremainrelevantinthe market.
2. ORGANISATIONALSTRUCTURE
A highlevel workingstructure istobe discussedandputin place toensure that the Mission
Statementiscontinuallymetinall aspectsof the organization.The structure musthave clear
rolesforeach of the positions located.People entrustedwithoccupyingthese positions
shouldbe highlyself-drivenindividualswhounderstandexactlythe gravityof the role.The
structure mustcover all levelsof employmentandmustbe made transparentandaccessible
to all employees.
Thisstructure shouldbe reviewedperiodicallysoasto keepitMarketAppropriate;notdoing
so will certainlyleave the organizationatastagnatingimpasse.
3. SAFETY, HEALTH AND ENVIRONMENT (SHE)
In anyorganizationSafetyHealthandEnvironmentshouldcome first;asafe working
environmentisahappyworkingenvironment.Appearance playsavital role incustomers
establishingthe organizationintermsof creatingbusinessopportunities.Itisup to the
seniormembersof the organizationtodraw up and roll outa SHE Policythatwill guide
througha safe workingenvironmentforall employees.Housekeepingisamajor functionin
keepingthe environmentsafe andfree of risk.Housekeepingsimplymeansaplace for
everythingandeverythinginits place;thiscanbe achievedthroughvariouscleaning
proceduresandcheckliststhatare establishedbymanagement
4. OPERATIONS AND MANUFACTURING EXCELLENCE
For any organizationtosuccessfullyrecognize focusareasforimprovementsthere hastobe
a Lean Managementstructuredapproachto manufacturingof the productat all levels.
Successful candidatesare tobe thoroughlytrainedinthisandcontinuallyreviewed for
continuouscompetence.There are avarietyof LeanProgrammeswhichall revolve around
givinga structuredfocustoday to day activitiesandperformancesof the organization.
These programmessimplystate thatkeepeveryvariableconcernedwiththe final productin
the bestconditionaspossible,maintainitandmake sure itsuse isalwaysmaximized.
Furthermore these programmesshouldbe made visible toeveryindividual representingthe
organization.
An organizationisonlyasgoodas itsachievements,whichcome fromthe targetssetfor
variousdivisionsof the organization.Havingworldclasstargetsenablesthe organizationto
compete ata much widerspectruminthe market. Operatingata worldclasslevel also
meansthe organizationwill get recognitionataworldclasslevel,whichbroadensthe
3. organizationsname andratinginthe marketplace withrespectto worldclassstandards.
Targetscan alwaysbe setinternally byseniormanagement,sometimestosuitthe variables
that are specifictothe organization,butitisalwaysadvisedtosetworldclassstandardsif
youhave worldclass machinery.Thiswill enablethe organizationtoalwaysworktowards
beingamongstthe best,andthe needto improve personnel willbe acontinuousfeature.
Thisincludesthe following:
To be able tomaintainandimprove ontargetsthe individualsinthe organizational structure
have to be constantlytrainedandassessed regularlysoasto keepcompetentintheirduties.
A Leanrelatedregime hastobe usedtoachieve this.
Skill Matrixescanbe utilizedtomake sure thata varietyof individualsare skilledtoperform
varioustasksaroundthe plantinsteadof eachindividual havingone specificfunction.
RegularPlannedJobObservationscanalsobe utilizedtoensure thatthe basicabilitiesof
handlingtasksremainfreshinthe mindsof individuals.
StandardOperatingProceduresalsoplayabigrole inmakingit possible forthe individualsto
followabasicapproach whenhandlingtasks.
Root Cause Analysisisalsoafunctionthatis importantinday to day performances;each
individualmustbe trainedtobe able tosuccessfullylocate causesforunplannedbreaksin
productionandrecordsto be keptforfuture references.
5. QUALITY AND SALES (CUSTOMER SATISFACTION)
The greatestaspectin a productionplantisthe responsibilitythatthe organizationhasin
the qualityof the customergoods.Accountabilityalwaysrestswiththe seniorindividualsto
devise measuresthatwill make sure thateveryproductbeingsenttothe customer isof an
acceptable standard.The individualsthatare indirectcontact withthe products shouldbe
continually encouragedtotake a highdegree of ownershipandresponsibilityof the
productsthat are beingproducedinthe organization. Thisincludesall the qualityaspectsof
the product. There ought to be leadershipin everylevel of the organization,therefore the
machine operatorshouldbe giventhisresponsibilityandfreedomtoexercise hispositionto
make sure everyaspectrelating toproductqualityisupto standard.The individualsshould
alsobe trainedand be competentinperformingQualityChecksonthe productsat
appropriate intervalsof production.
It ishighlyencouragedthatmanagementcome upwithafeedbackmechanismthatwillbe
usedto reviewperformancesonaregularbasis;ideallythisshouldoccurona dailybasis.
Productionmeetingsthenbecome essentialtoenable aregularinteractionbetween
departmental managerswhereeachmanagerreviewsperformance andissuesconcerning
theirdepartment.Itisupto each departmental managertohave periodicfeedback
meetingswithintheirarea,thisisessential inestablishingacohesive type of interactionwith
factoryworkforce andmanagement.Thisalsobuildstrustaroundthe workplace throughout
all parties;italsobuildsconfidence if thingsare seentobe addressedinaprofessional
manner. LeanProgramsalso helpinestablishinga structure, at whichthese meetingsare
carriedout, prioritizingfocusareas.
4. CONCLUSION
Havingmanagedto establishanorganizationtoworldclassoperatingcapabilitieshasa lotof
positivesthatcanbe exploitedtoprofitablegainforthe business.Thisexposure ishelpful
primarilytothe Salesdepartmentintheirpresentationsforacquiringmore businessforthe
organizationandenable growth.Havingaworldclassorganizationmeansalotof exposure
intoworldclassinnovations,eitherbe inthe machinerytoimprove efficiencyor quality
improvementsinproduction. Italsoattractshighlymotivatedpeople whichare alwaysgood
to keepthingsfreshandcurrentutilizingtalentedminds.
POINTSI LEFT OUT
Most importantone,eachmachine musthave a custodianfromManagement
spearheadingcontinuousimprovementsonthe machine.Eachpersonfromthe
office staff mustbe allocatedtoa machine aspart of a team ledbythe custodian.
The supervisortorun meetingsatthe machine withthe whole teampresent,
preferablyweekly.
Safetycautiousculture,eachoperatormustbe includedandtaskedwithraising
VFL’saroundhisarea and whereverhe maycome acrossan unsafe act.
