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TQM Implementation in Textile
Manufacturing Industry to Success
Harishankar Sahu
MBA PM 07
TheIIHMRUniversity, Jaipur.
A Case Study of Ihsan Yousaf Textile
Background
 The company studied was Ihsan Yousaf Textile (PVT) Ltd, located in
Faisalabad, Pakistan.
 It is one of the leading manufacturers of textile finished goods.
 225 employees working in a company, 18 are of staff/management
level.
 Only 10 people were employed in quality department.
 organizational structure is triangular
Problem
Numerous measures are collected for quality performance and
improvements such as the number of rejection or misprinting
per day.
TQM process
implementation
 The main reason for adopting a TQ strategy in this company was that
top management had realized that it was necessary for business
survival and demand of their customers.
 forming a quality committee, and ISO 9002 requirements.
 They include a system for job advancement, a reward system,
provide education and training for employees; both skills and quality
related.
 Some of the communication methods were established.
 Also, meetings were conducted by managers to discuss strategic
issues.
 were training and education of staff.
 team development.
 quality committee to assure the quality and developing business
management systems.
 the company has an annual plan that sets out the agenda for
improvement to achieve in an upcoming year.
steps taken to implement TQM
Outcomes from TQM practices – at IYT
 quality improvement .
 organizational culture .
 improved communication.
 improved teamwork.
 Customer satisfaction.
 Increased sales.
Success factors related to IYT
 The success factors particularly related to company were:
 systematic approach
 selective training
 establishing a good communication system
 having a continuous improvement system
 human resource development
 teamwork development, and
 Effective and simple implementation framework.
Thank You

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Tqm implementation in textile manufacturing industry to success

  • 1. TQM Implementation in Textile Manufacturing Industry to Success Harishankar Sahu MBA PM 07 TheIIHMRUniversity, Jaipur. A Case Study of Ihsan Yousaf Textile
  • 2. Background  The company studied was Ihsan Yousaf Textile (PVT) Ltd, located in Faisalabad, Pakistan.  It is one of the leading manufacturers of textile finished goods.  225 employees working in a company, 18 are of staff/management level.  Only 10 people were employed in quality department.  organizational structure is triangular
  • 3. Problem Numerous measures are collected for quality performance and improvements such as the number of rejection or misprinting per day.
  • 4. TQM process implementation  The main reason for adopting a TQ strategy in this company was that top management had realized that it was necessary for business survival and demand of their customers.  forming a quality committee, and ISO 9002 requirements.  They include a system for job advancement, a reward system, provide education and training for employees; both skills and quality related.  Some of the communication methods were established.  Also, meetings were conducted by managers to discuss strategic issues.
  • 5.  were training and education of staff.  team development.  quality committee to assure the quality and developing business management systems.  the company has an annual plan that sets out the agenda for improvement to achieve in an upcoming year. steps taken to implement TQM
  • 6. Outcomes from TQM practices – at IYT  quality improvement .  organizational culture .  improved communication.  improved teamwork.  Customer satisfaction.  Increased sales.
  • 7. Success factors related to IYT  The success factors particularly related to company were:  systematic approach  selective training  establishing a good communication system  having a continuous improvement system  human resource development  teamwork development, and  Effective and simple implementation framework.