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© Dementia Care
Matters 2009
=
Feeling at home
in yourself
Feeling … peaceful
settled
calm
content
safe
secure
belonging
capable
comfortable
present
happy
free
confident
able
A person
A place
A thing
that helps you feel at
home in yourself !
Identity
Comfort
Inclusion
Occupation
LOVE Attachment
Your well being is sustained
by your relationship to
people, places & things.
Behavioural and Psychological
Symptoms of Dementia
• Screaming
• Restlessness
• Physical Aggression
• Agitation
• Wandering
• Anti-social behaviours
• Cursing
• Shadowing
• Anxiety
• Depression
• Withdrawal
• Hallucinations
• Delusions
• Psychosis
We rely on these relationships to keep our stress
(arousal) at a comfortable levels and avoid
escalated negative emotions (affect).
“Affect Regulation”
These relationships shape how we feel
Think of a time in your life when you felt stressed.
Discuss in pairs
How did you know you were stressed?
What do you do when you are stressed?
Who/What helped?
Feeling Stressed!
Hot
Sweaty
Palpitations
Racing mind
Restless
Muscle Tense
Shallow
Breathing
indigestion
Head ache
Shout
Swear
Cry
Restless
Reactive
Shutdown
Withdraw
Controlling
Worrying
Obsessive
Hyper Sensitive
Irritable
Aggressive
Accusative
Argumentative
Agitated
Paranoid
Eat Clean
Take dog for a walk
Smoke Drink
Go for a walk
Take time out
Have a bath
Tidy the house
Solve the problem
Seek help
Call a friend
Watch TV
Listen to Music
Go shopping
Work Exercise,
Meditate
Angry
Anxious
Panicked
Fearful
Rage
Tearful
Think of a time in your life when you felt bored.
Discuss in pairs
How did you know you were bored?
What do you do when you are bored?
Who/what helped?
Feeling Bored!
Tired
Lethargic
Heavy
Low
Slow
Absent
minded
Numb
Depressed
Frustrated
Irritable
Sad
Despair
Loss
Worthless
Empty
Grief Shame
Wandering
Sleepy
Disengaged
Listless
Distracted
Restless
Wander
Agitated
Irritable
Day
dreamy
Attention
Seeking
Withdrawn
Repetitive
Complain
Moany
ANYTHING!
Read
Watch TV
Tidy
Clean
Call a friend
Sort
Go shopping
Emails
Texts
Computer game
Sudoku
Ironing
Listen to radio
Self regulation - helps to keep our stress at a
comfortable levels (arousal) and avoid escalated
negative emotions (affect).
Our coping strategies help us feel at home in
ourselves
Self Regulation
To stay in our comfort zone we need the following abilities –
• To know and manage our feelings and emotions
• To reflect and respond adaptively to situations
• To communicate our feelings and needs effectively
• To make use of these abilities in relationships
These processes require “Neural Integration” i.e. different parts
of the brain working with each other in the service of self
regulation. (D.Siegal)
The capacity for self regulation is undermined by the
neuropathology of a dementia!
Hot
Sweaty
Palpitations
Racing mind
Restless
Muscle Tense
Shallow
Breathing
indigestion
Head ache
Shout
Swear
Cry
Restless
Reactive
Shutdown
Withdraw
Controlling
Worrying
Obsessive
Hyper Sensitive
Irritable
Aggressive
Accusative
Argumentative
Agitated
Paranoid
Angry
Anxious
Panicked
Fearful
Rage
Tearful
Tired
Lethargic
Heavy
Low
Slow
Absent
minded
Numb
Depressed
Frustrated
Irritable
Sad
Despair
Loss
Worthless
Empty
Grief Shame
Wandering
Sleepy
Disengaged
Listless
Distracted
Restless
Wander
Agitated
Irritable
Day
dreamy
Attention
Seeking
Withdrawn
Repetitive
Complain
Moany
Loss of capacity to self regulate
=
Vulnerable to traumatic stress + heightened negative
emotion
Hyper or hypo arousal leads to intense negative emotions
Symptoms of Traumatic Stress
Ref. L. Cozolino, S. Porges
Feeling..
Peaceful
belonging
capable
comfortable
present
happy
free
confident
able
settled
calm
content
safe
secure
depends more on the quality of our relationships
Relationships
Opportunities for “interactive regulation”
Comfort – calming/soothing, people, places and things …
Occupation –Stimulating/enlivening, people, places and things …
Relationships with people places and
things need to meet our attachment needs
Consider -
the people
the places
the things
that help you feel at home in
yourself?
What is it about them that helps you feel at home?
1. A Dementia
2. Culture of Care
changes your relationships
to people, places and things.
People
Language Behavior Body Language
Institutions!
“Units” “Wards” “Suites”
Nothing – no thing!
Touch things in scheduled activities
NO – THING !
© Dementia Care
Matters 2009
=
© Dementia Care
Matters 2009
=
Emotionally intelligent
staff
Responsive to feelings &
needs
Recognise that every
interaction shapes
quality of life
Look more like friends
than people in charge
Sit down and hang out
Eat with people living
with dementia
Close, loving and
affectionate
Understand the
difference between care
and control
© Dementia Care
Matters 2009
© Dementia Care
Matters 2009
Removal of Them and Us
Barriers
No more trolleys or uniforms
Shaped by the life history of
individuals in care
People look and feel free
Institutional
features removed
Relaxed ‘go with the flow’
feel
No sense of the rigid routines
Lots of 30 second
connections
Lots of 60 second activities
Adapted to individual
needs/abilities
Stuff everywhere i.e.
“clutter”
Relates to individual life
history
Triggers emotional
memories
Matched to stages of
dementia
Half done things to finish
off
Themed and staged
activities
Enables people to occupy
themselves independently
of carers
Comfort objects, sensory
calming things.
Household items and
sensory stimulating things
Group
Living
Attachment
needs
Care
Tasks
Reducing Routine
Bound Care
Being a Butterfly
Change the moment
Turn tasks into experiences
Spontaneous and go with the flow
Go along with different realities
Focus on social interaction
Use stuff in interactions
Stage activities rather than run them
Aware of controlling language &
behaviours
People experiencing the
early stage of a dementia
People experiencing a different
reality
People experiencing the late
stages of a dementia
Lots of opportunity for
domestic activities
Access to domestic and
functional household items
Small reminiscence groups,
themed reminiscence
boxes
Lots of opportunity for
conversation and “banter”
during care giving
interactions
Partnerships in domestic and
daily living activities
Greater independence in
daily living tasks
Domestic things/tasks/jobs laying
around half done and to be
finished
Themed and personalised
rummage boxes
Opportunities for people to live
out the past jobs, vocations, roles
that may be part of their reality
Lots f stuff to hand to rummage
through
A care team that can role play
and go along with different
realities to meet underlying
emotional needs rather
Comfort objects, dolls,
stuffed toys to hand
Soft and textured fabrics
Opportunities for sensory
stimulation and soothing at
different times of day
Sensory items related to
individuals life history
immediately to hand/within
reach
A care team that is able to be
still, close, affectionate,
tactile to meet attachment
needs
MATCHED CAREGIVING & THE STAGES OF A DEMENTIA
10%
5%
70%
10%
5%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Positive Social Positive Care Neutral Negative
Protective
Negative
Restrictive
Dementia Care Matters Study (c) - 700 Audits Across
UK - Average Results
Quality of life is determined by quality of relationships
with people places and things
=
Dementia Care Matters Butterfly
Household Model of Care
A therapeutic environment between people, places &
things that meets peoples individual attachment
needs
42 Accredited Butterfly Care Homes in UK, Ireland,
Canada & Australia
15 Butterfly projects UK, Ireland, Canada & Australia
You’re a person, in a
place, with things!
What can you do to
create a culture of care that
helps people with a
dementia feel at home?
“Contact with dementia or other forms of cognitive disability
can - and indeed should - take us out of our customary patterns
of over busyness, hyper-cognitivism and extreme talkativity
into a way of being in which emotion and feeling are given a
much larger place …. they are asking us, so to speak, to heal
the rift in experience that western culture has engendered, and
inviting us to return to aspects of our being that are much older
in evolutionary terms: more in tune with the body and its
functions, closer to the life of instinct.”
Kitwood, T. 1997. Dementia Reconsidered: The Person comes First. Buckingham: Open
University Press.
Attachment Interactions
Dementia Care Matters Butterfly Home
Dementia Care Matters Butterfly Home
24 hour visible and available
snacks
Dementia Care Matters Butterfly Home
Behavioral & Psychological Symptoms
Wandering
Listless
Disengaged
Distracted
Despairing
Low self esteem
Grief
Shame
Day dreamy
Attention Seeking
Paranoia
Repetitive
Moody
Switched off
Absent minded
Depressed
Frustrated
Anxious
Angry
Fear
Panic
Swearing
Crying
Restlessness
Reactivity
Shutdown
Withdraw
Worrying
Irritability
Aggression
Argumentative
Agitated
Shouting
Symptoms of Dementia or traumatic stress?
Focus on the individual or the quality of their relationship?

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